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Finks Car Care
2711 Victory Blvd, Portsmouth, VA 23702, United States
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Finks Car Care

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My
Review №1

Thank you for taking care of my problem. I needed work done in order to pass inspection. I was able to get the work done before the end of closing.The staff are friendly and amazing. I brought my car to them because my mother and father took their cars to Finks. My father is deceased, but my mom is 96. I took her car to Finks up until it was sold last year in mint condition. Thank you Finks, for a job well done!

Ph
Review №2

I use to take my car to the dealership where I brought it but since I took it to Finks like 2 years ago for a oil change, I have been coming back every since. They are efficient and fast making sure they are giving you the correct information concerning your issue. I have no complaints only complements and thank you. Oh did I mention the the customer service is outstanding. Thanks to Rainbow and Jr. y’all make me smile and forget about my issue. May God continue to bless Finks business.

Sh
Review №3

I am so glad I was highly recommended to try Finks Car Care! I had been going to a different car repair shop for 18 years. That owner retired and I needed to find another honest and reliable car repair shop to patronize. The prior shop referred me to Finks Car Care and after having my first experience there I can tell you they will have my business for car repair needs from now on. The staff is friendly and knowledgeable. I feel they properly, and most important to me, honestly diagnosed the issue and fixed it right the first time. It is hard to find honest and reliable service now days, but I can tell you I found exactly that with Finks Car Care!

Ar
Review №4

Always very helpful, people are pleasant and knowledgeable. Work has always been done quickly and professionally. Would recommend Finks to anyone.

Lo
Review №5

Best day ever. They are honest people. A few months ago I had an oil change at the dealership. I drive a 2009 Toyota corolla. Ill let you guess who the dealership is. Anyway they provided me a list of repairs they strongly suggested I needed done. I decided to take my car to Finks because the dealership was just too expensive (Im retired and live on a fixed income). After Finks looked at everything, they told me my car didnt need any of the thing done that the dealership purposed. The dealership gave me a repair estimate of over $1,000. Thats why it is good to get a second opinion. Finks is the place to go. They didnt take advantage of me and made me feel good about my visit with them. Thank you 😊 Finks. Keep being honest. I recommend this place to go especially for women.

Ka
Review №6

We had my husbands truck towed there because it wouldn’t start and it was about 9 at night. He called first thing the next morning to let them know what was up, and they had it fixed in a few hours! Definitely will use again if something comes up.

br
Review №7

Friendly & courteous staff! Very fast service with fair pricing. I will call on them again with my next problem.

Mi
Review №8

I found Finks when I moved to the area nearly 6 yrs ago. Im so glad I did. Never have I felt taken advantage of. The family environment is great. Rainbow and Senior have always taken great care of not jst my vehicle but me as a person. They take true pride in what they do to make things right. Jen even touches base. That is rare to find and a true testament to their superior customer service. My 1st and hopefully last mechanic.

Ja
Review №9

Went in to have my radiator replaced. Rainbow was very nice and great to deal with. This is one of the few places my mother trusted when her normal mechanic was unavailable so I chose them too. Work seems to have been done professionally, no issues on the way home, and no more coolant leaks! I was apprehensive about the price of the radiator at first, only because I was still in Oklahoma when I first started searching for a new one, but having been away from home (VA) for so long, I didnt take into consideration the fact that things might cost s little more here. All in all,I would definitely take my truck back to them for major repair issues. Thanks for fixing Ruby Dee! 🤣

Jo
Review №10

I called early in the morning for an appointment and they said bring the truck at 1pm and theyd get it in for alignment. When I showed up at 1pm, they were true to their word and took my truck right into the shop. About an hour later everything was done and I was on my way. Great staff and great mechanics, Id recommend to anyone.

Pa
Review №11

I brought my car in for repair on Wednesday, they fixed the problem and called me to pick up my car the next day. They are very friendly, courteous and efficient. Theyre an awesome group of workers and I highly recommend Finks for car service.

Da
Review №12

Great place to take ur auto for an inspection; very honest & fair...they dont make up needed repairs. Ive taken my car there for the past 3 years, even though I can get it done for free at the dealership...If they recommend it, then its needed. They treat the customer like a valued friend; best kept secret in Portsmouth! Highly recommend them!!!!!

To
Review №13

Great service, great prices. Unlike some places, this shop wont try to talk you into additional services you dont really need. Rainbow and the team will take good care of you

Je
Review №14

The people at Finks work hard to provide good service and go the extra mile when necessary. Honesty, fair pricing and good service. Thats what Ive experienced every time Ive had a vehicle in for service.

Ju
Review №15

Great experience, friendly staff! Had the state inspection done and added on an oil change. I was in an out fast.

Ky
Review №16

I will return for anything I cant fix. They did a great job and the Man I did business with was very respectful and easy to talk to! Quality of work 10 out of 10!

He
Review №17

They were a life saver! My brake was locked up and the fit me in and fixed the problem. They were also polite and professional. I was recommended them to friends and family.

Di
Review №18

We have brought our vehicles to Finks for years. Always satisfied. Reliable & honest.

Po
Review №19

This was my first time going to Fink’s but my mom goes to them all the time. She has always raved about how fair, understanding, and professional they are and she is absolutely right! From the moment I walked in to the moment I left after picking up my car they were kind, super funny, and honest with me about my issue! I will be a lifetime customer now and I can’t wait to take advantage of their services again! It’s usually a horrible experience going to a auto mechanic, but this was the best experience I’ve ever had! And my AC is blasting now! Thank you so much Finks, I’ll definitely be back!

Ke
Review №20

Inspection and oil change. It was ready when they said it would be, friendly, good communication. Recommended.

Am
Review №21

Professional and down-home friendly! I needed both radiator hoses replaced. Everything was quoted in advance and done as promised. I had enough knowledge to know they were treating me honestly and fairly, so I consider them female friendly. No one tried to talk down to me or pull the wool over my eyes. This is a great, upstanding facility.

Al
Review №22

I had an excellent experience. One thing that I’ve come to learn is that the quality of a business is most easily learned from the way in which they handle a problem in service. Unfortunately, my vehicle sustained damage while on the property as a result of another customer, but, not only was the initial job completed quickly and competently, but the service related to the unexpected damage was done with excellent communication, promptness, and the highest quality. Friendliness and professionalism were consistent throughout the experience. Not only do you get excellent service, but experience far beyond what you typically encounter in an auto shop. The advice alone about car care was worth the visit. I highly recommend them.

Xe
Review №23

After dealing with Finks, theres no where else I will take my car unless its a dealership for warranty work. Finks takes care of all my vehicles. They dont give you a run around, theyre honest and look out for your best interest. Theyre affordable and do excellent work. They are trustworthy and their knowledge is extensive. To top it off, with Rainbow as the face of the company, Im in love. He is the sweetest man and a downright respectful southern gentleman. For affordable prices, honest feedback, and honest, excellent work, Finks is the place to go!!! Thanks yall for EVERYTHING!!! 😍😍💪💪💪

Mi
Review №24

For as long as we live here we will not be taking our car anywhere else! Aside from the amazing service. Rainbow is hilarious and makes everyone feel welcomed. Thank you again!!! I will not be putting Freon in my car again 🤦🏻‍♀️

Er
Review №25

I have used Fink’s Auto Care for 5-6 years. They are always professional and honest. They have managed to do quality service.

Do
Review №26

Rainbow and the staff were outstanding as usual. Great service and the friendly, knowledgeable staff are why I continue to return. Thanks for another job well done.

Ca
Review №27

Each and everytime I have frequented Finks Car Care ..David..Rainbow and his crew jumped right in and took care of my car in a timely manner. I have had battery terminals made....oil changed..tires rotated...state inspection to a new light kit installed. Each job was done in a professional way..pleasant family members to give your vehicle the best of care and NO WORRIES. I am always made to feel right at home while I wait. David and his family are good Christain people and when you leave they always make you feel like the next time you break down you will not have to look far and will want to return to have your car worked on. Prices cant be beat!

Pa
Review №28

I had a great experience at this shop, front desk super nice, helpful and honest. Got a chance to talk to a mechanic and he told me a great advice about my car issue and how it looked . I so recommend this business

Ch
Review №29

Been coming here since 2007 great group of guys who know car repair.

Du
Review №30

Taking my truck there many times and never left upset, mad or felt robbed ! Quality work and employees who are honest from the start !

Da
Review №31

Within an hour of calling them the tow truck arrived. My car was ready by 10:30 am the next day. Great service

Da
Review №32

Excellent service. Kept me up to date with progress. Would recommend to others.

Ra
Review №33

My dad dropped my car off this morning and gave Mr. Rainbow (guy at front desk) my keys and informed them of what I wanted. Mr. Rainbow reached out to me to tell me what was the issue with my car and what it would cost. At the time I was at work and asked could I give him a call back. He then advised me to take my time which put me at ease because I was anxious about getting my car fixed. Called back on my lunch break and paid for service. Mr. Rainbow was very patient, informative and helpful with any questions or concerns I had. My changes of using Finks in the future is 100% a guaranteed yes. I trust my car is in great hands. Congratulations on your new customer ME!!😁

Ro
Review №34

I called Finks on Monday (March 29) and asked if I could have my car serviced there. I thought it was the fuel pump and was told that they would look at it that afternoon. I was called at 4:30 pm and told that it was the crankshaft and the camshaft and it would take about 4 hrs. to repair and quoted a repair price. They worked on the car and it was ready on Wednesday evening. Eventhough there was an additional problem the original price quoted was what I was charged. I would also like to say that Rainbow was very professional each time we talked and answered all questions I had and made me feel at ease. I will definitely return in the future (but I hope I wont have too 😝!)

Jo
Review №35

This is a one-of-a-kind auto business. It is a godly place and a family owned business that always treats you like family. They give you the best prices as possible and try their hardest to work with you

jo
Review №36

Great atmosphere very friendly to all that comes through the door. RAINBOW gives great service never over promise or under deliver. I left my church van in his hands to give more attention to make sure if gets done efficiently for my inspection. As a Pastor i can share with my congregation about our new home for auto repair services because we have been burnt by so many others. God will lead you like a Shepherd leads sheep when they are lost. Will recommend 👌 👍 👏Pastor Joseph ByrdPentecostal church of Deliverance

Ca
Review №37

Rainbow and the staff at Finks are always awesome! Been a long time customer and will continue to be.

Fo
Review №38

Dropped my car off to be inspected. Did not try to upswell me on any repairs and got me out the door. Great experience, hope to do business again!

Ra
Review №39

It was my first time using it but the previous owner of my vehicle only brought it to them and I see why they were very knowledgeable and they were family friendly and can personally recommend other places like them that do perform other excellent services for your vehicle like upholstery. I will definitely keep coming back to them from now on. They show that they do care about your vehicle and you.

He
Review №40

I have been with them for over 20 years just like family I recommend them to all my friends took good care of my vehicles...

La
Review №41

All around great people. Down to earth. They care about their customers. Only place ill go for a state inspection.

Ch
Review №42

This place and atmosphere is wonderful. I come here each year just to get my state inspection, wonderful people

Bo
Review №43

Great Service, Great people. Highly recommended!

Ke
Review №44

Good quality great service been going to finx for a while now

Za
Review №45

Everyone there was really friendly and kind. I got two vehicle inspections, and oil changes with a few other things and I was in there less than an hr. Granted there wasn’t a lot of people there. Prices were great and will be back.

Pe
Review №46

Friendly and fast. Reliable.

Ey
Review №47

Came home to visit my mom and went to get a few things done on her car as a surprise to make sure she has a safe vehicle. Wheel Alignment ✅, Oil Change✅ Very Professional ✅. Most definitely will be returning in the near future. Thank you!

Em
Review №48

Very friendly and helpful, they where happy to help me out and answer any questions I might have. Their prices is great love it.

Sh
Review №49

Customer service is great! They got right to the issue on my car, a fix I thought was going to cost me thousands ended up being more affordable! They gained a loyal customer

Ga
Review №50

Drove from Norfolk to over here customer services was awesome. Two guys at the front desk made you laugh your whole visited. Didnt even notice you where waiting on your car. Update on the car the whole time visited will be coming back definitely worth the drive.

Do
Review №51

Friendly and Fast. They show personal interest to their customers.

Ch
Review №52

AWSOME: These guys are professionals and they have genuine care for the customer regardless to who the customers are. I have taken my vehicles to Finks for a long time they have always been completely square with me. Their work is great and they explain everything to you before they do the job. I will continue to take all my vehicles to Finks. They care about the customers. Goodby dealership.

Wa
Review №53

Best place to have your car worked on and state inspection.

Ke
Review №54

Experience and commitment to excellence. Reasonable prices and great work

Sh
Review №55

Happy with service, quick and efficient.

Ni
Review №56

This place was awesome! They were able to diagnose my problem that I’ve been having and no one else was able to figure it out! Definitely know what they’re doing!! Will be a forever customer.

Jo
Review №57

The best place in Virginia to get work done on your car. It’s worth the drive-literally!

An
Review №58

I have been coming to Finks since before I could drive because they are the only place that my family trusts. Rainbow and Jim are fantastic and the rest of the guys are awesome. Will always bring my car to Finks!!!

Ed
Review №59

Finks is the real deal nice people did a very good job in a efficient time on my car go finks

Ri
Review №60

Went in for a inspection and even though they were busy they were getting the vehicle in and out as quickly as possible and were doing the work the right way

Ch
Review №61

Great, fast service. Friendly and helpful staff. Great pricing.

Sa
Review №62

This is a nice, honest and hard working company. They treat you like family and have your best interest at hand. I didnt feel like I wasnt important. They actually listened to me and called me back to ease my mind and situation. I fully recommend them to all single females. You can honestly trust that they will not rip you off!!!!

Re
Review №63

I have always gotten good service at Fink. My mothers goes to them so I started. Mr. Rainbow is so funny and a joker. Alway a service with a smile and a knuckle shake. 😀

Ta
Review №64

I need a tow and a tire and this company was able to help me out. Lovely group of people. Consistent with their work.

Ju
Review №65

Always great service! We don’t take our vehicles anywhere else!

Pa
Review №66

Always pleasant and inviting.They always do an excellent job and gives good advice on your ride.Thanx Finks

El
Review №67

Thank you! I appreciate and value your company as a returning customer in the near future.

Yv
Review №68

I am new to the area and Finks had very good reviews. I called about my 05 Mercury mountaineer needing the harmonic balancer replaced. I was told to bring it in to be checked out. They looked at it and told me that they could do the work and have it ready same day! The guys are very friendly and helpful and the prices are very reasonable! This will be my go to shop as long as Im in the area!

Le
Review №69

Very nice they came to my need when I need them

Ro
Review №70

Everyone is so kind especially the manager. He is so caring.and informative.

Ma
Review №71

Friendly and professional. They informed me the approximate wait time for the work and were finished on time and at a good price.Work was excellent.

Lu
Review №72

I would recommend anyone come here because they are professional and they are very welcoming and very funny

An
Review №73

Excellent staff & quality of work very pleased would recommend to others

An
Review №74

Excellent & Timely service. The Service Tech named Rainbow is great!! Im definitely a regular customer for life.

Ma
Review №75

Good mechanic and reasonable price for parts and labor.

Ch
Review №76

I definitely recommend this business to anyone who needs care care! When I called, I was able to get an appointment for the very next day for A/C service during the hottest season of the year. They were friendly, quick, honest, and fairly-priced! They had a steady flow of customers in and out of the shop that had a family business atmosphere. We will definitely be back for any other care care needs.

jo
Review №77

Finks did a great job resolving the issue I brought my vehicle in for repair. Staff is very friendly.

Da
Review №78

Best auto service center in town!

Er
Review №79

AThe people are great and so is their work

Tr
Review №80

Brought my truck in for a oil change and inspection. Was greeted as soon as I walked in and helped quickly. Very courteous professionals. Very reasonably priced and very fast turn around. Cant recommend them enough!

Ha
Review №81

Fink’s Car Care was professional and personal while providing me with quick and effective service. They offered me advice on how to better care for my car on a day to day basis and my current car problem was quickly resolved. I would highly recommend their services to anyone!

To
Review №82

Been going to this shop for years. My dad and uncles always used this business. Always good service. Friendly professional mechanics and the front desk guy is the best!! I’ll always support Fink’s

Fe
Review №83

I was very happy and will be going back soon. Thanks to the workers for helping me out i really appreciate it.

Fu
Review №84

Got to the location went in and was told to wait waited 20 minutes before someone else came in and got all his information taken and got his car taken care of first I thought finks had a first come first serve guess if your not white your just ignored never will go there again

Mi
Review №85

The service was great, they were respectful, clear on what the problem was and notified me whst needef to be repaired.

Di
Review №86

Small crowded but very friendly

Wa
Review №87

Nice place to go when Im not sure whats going with my car.

Ro
Review №88

Always friendly and helpful in keeping customers vehicles safe and reliable at a decent price!!!

Mu
Review №89

GREAT service as always!

Ji
Review №90

Had to replace all 4 tires and get an alignment. They didn’t pressure me into getting anything extra, they had me in and out within 2 hours, and they were very kind and helpful. This location is honest and thorough. They are good people.

Mi
Review №91

Good place to get an inspection. Bruce and Mr R. Bow are there to help and get the job done.Dont get me wrong this aint a fancy dealership with vibrating chairs and a nail salon. The techs and manager are down to earth that didnt sell me a line of bull just did the work and explained what was done.Thanks gentsMr. Integra

dd
Review №92

Very knowledgeable and honest. Not trying to rip you off. They advise you on potential concerns, but don’t force unnecessary repairs.

an
Review №93

Their service was awful....will never ever advise anyone to have any automotive or any mechanicial services completed by Finks

Be
Review №94

Got fixed…after 3 visits

Ka
Review №95

I needed an inspection and an oil change. I arrived early and literally was in and out in less than an hour! Ive never had a bad experience there. I trust them for my auto service. Mr. Patrick and his team treat their customers like good friends/family.

J.
Review №96

Another car repair shop told me I needed a new or rebuilt engine for my van at a cost of $8900. I called Finks and they quoted $6900. I went with Finks. While at their shop they determined that I really didnt need an engine. Mine was ok. They repaired my van for just over $200. Finks is an honest and professional shop.

Va
Review №97

I have been coming here to get my car serviced for a few years now and I am always satisfied with the job done. They are wonderful, skilled, and courteous people.

gr
Review №98

Fast, friendly, did what I needed done.

Ti
Review №99

Finks are always kind, honest and fair!!! And I am forever grateful for that type of service. Great job to each and everyone who has a hand in the day to day movement of the company. From the front desk all the way to the mechanics!!

Li
Review №100

Ive been bringing my vehicles to finks for over 20 years and have allway been satisfied with the service I receive. I have recommended many people to them over the years and all have had an excellent experience.

Information
23 Photos
100 Comments
4.7 Rating
  • Address:2711 Victory Blvd, Portsmouth, VA 23702, United States
  • Site:https://finkscarcare.com/
  • Phone:+1 757-485-5555
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Oil change service
  • Radiator repair service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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