Came here for an oil change, A/C fixed, and cruise control fixed… I talked to the guy Saturday morning and he told me that he could get my truck done on Tuesday and it would be finished that evening so I Brought my truck here early Tuesday morning, I call later on in the day and they say they would not start on it until Wednesday morning. Okay cool, Wednesday afternoon comes and I call and ask if they’re working on my truck. They stated they’re working on it.. ok great. I receive no call that evening so Thursday morning comes and I call and they said my truck will be finished at 430pm with everything done. 4:30pm comes, I come to the shop and the ONLY thing they’ve done to my truck was the oil change… which they had done on Wednesday. So all of Thursday my truck was just been sitting there. I’ve missed 3 days of work for just an oil change..and on top of that when I got to my truck to leave, the truck was dead. They’re very unorganized. Highly dissatisfied with the service. If you can please use another mechanic

Had very minor repair on trailer floorboard. Cut out old, rotten piece and put in a new piece. Work done was okay but the guy doing the work took an excessive amount of time getting tools, wandering around, spotting other workers as they drive another truck on the property, etc. He also took an hour and a half or longer just to arrive on site after being told at the start he would only take 10-15 minutes, which was repeated every time I asked if he was on site or not. I even called ahead and told them the exact issue I needed fixed. Missed my load for that day and since it went to Ohio and its a holiday weekend, I lost out on my next load too because no other shippers are going to be open or the receivers in Ohio will be closed on the holiday. Repairs took 2.5 hours but like I mentioned, there was a lot of wandering around. New wood looks decent. $1850 and $2600 loads gone to never return.

Needed a tire change on my MCI 4500 bus, they said yes we can do that for about $75. I asked how much for a mobile call instead of me driving to them, he said its a $400 service call. They were 35 miles from me. I said Ill drive to you.He only charged me $52 . Definitely worth the drive.Thank you guys.Had me in and out in 20 min.Definitely recommend their service

I went there yesterday to get a tire when I got there I got two used tires. When I got to the customer to get loaded I noticed one had a hole on the side walls. When I call them they told me to come back. They gave me another tire no question asked. The tires I got was 50% rubber. If I would have went to TA I would have paid double. Thanks JACKSON for helping me in a time of need

We were in desperate need of a side mirror on the truck and these guys saved the day!!! Tim the mechanic came to the rescue and hooked us right up. I appreciate everyone in that shop and we thank you so much. If I could give them 10 stars I would. I recommend this place highly to anyone who needs work done they are THE BEST!!

Way back in the cut but they actually had a new steer tire available at 8:30pm on a Friday.

Great service fast and will wait on you ......black business in va

Owner was very helpful and understanding. Gave me the best deal on a set of 4 great used tires that I couldn’t get any where else. I would recommend this establishment over any other one in the 757. Will be back!

I have to say these guy are awesome every time I take my truck there they try to accommodate and help me with whatever problem am having Mr Jackson and Otis is always very nice and pleasant. And all of his mechanics r professionals

GREAT SERVICE AND GREAT PRICES. IF YOU ARE TIRED OF THESE JACKLEG MECHANICS RIPPING YOU OF . THIS IS THE PLACE TO BE.

Such a caring and competent team. It was a pleasure having them work on my trailer...excellent job...well done !

The technician who came and repaired my trailer Isaac Jackson was very professional came and repaired my trailer in a timely fashion. I definitely would recommend them for future business.

Went there for simple air brake valve replacement. Agreed to pay minimum road service call ($250) because it was after hours even though I went to the shop. Took them over 4 hours and once completed the valve still leaked. The “mechanic” spent most of his time wondering around the shop looking for tools. They still charged me full road service rates and decided they couldn’t figure out why the new valve was leaking. I got home, and went to remove the valve and found a coarse thread bolt stuffed into the pipe thread fitting rather than a plug in the bottom of the valve!! Tried to call Issac (owner / manager) he won’t take my calls and now chucks me right to voicemail. Mickey Mouse operation at best, be careful!!

Awful service and they changed parts they werent authorized to do. Very bad service

This place is more for 18 wheeler repair with the look of a salvage yard and camper trailers used as office space. I brought my small utility trailer for wiring. The job got done ultimately but a lot of time wasted looking for tools or waiting on parts. 75 dollars an hour. In hindsight I would have gone somewhere else but I got my trailer lights working again and Im on the road.

Great experience! Very professional and nice people out there !I would recommend this place to everyone who has problems with truck and trailer !Thank you one more time!

I ran over something in the road and blew out a drive tire. I called this place. American truck and trailer and spoke to the owner I’m guessing. I told him I DID NOT want a RECAP tire! And I wanted either a used 24.5lp or 4 new Kelly’s. Depending on price and availability. No problem, I’ll have one out in a hour. It was dark by then and truck arrived. I asked mechanic, it’s not a cap is it? It’s what ever he put in the truck. It looked like a brand new Goodyear and didn’t look like a cap. This was Friday and come Monday morning loading it looked low and had 20lbs in it. I went to a tire shop and thinking it was the valve stem. Turns out it’s a RECAP and had a tiny nail in it. This overpriced $475 now cost $550 after tire being repaired. I called Monday morning and expressed that I’m very unhappy and he offered to make it up to me before I read bandag all over it. He tells me he had 4 new matching Kelly’s. Now I’m right back where I started looking for 4 new tires and junk pile to throw the recap on. Until this place learns to either pay attention to their customers wishes or run a legit business, stay away!!! There’s nothing I despise more than having something fixed over and over and not done right the first time.

Place was awesome . Looks like a dirt lot and not much but dont let the lack of a dealership sign or large building fool you. I went in there knowing it all and they did excactly what I asked and when it didnt solve the problem Justin their mechanic went above and beyond and figured it out. THEY DROPPED ME OFF AND PICKED ME UP FROM MY HOTEL !!!!!!

It is a repair shop but there property is a mess. Stray dogs and people popping up everywhere. No bathrooms available. The mechanics are covered in grease. I wish they would take pride in there appearance. My truck was fixed but I did have to keep close taps on it. They are unorganized but the work is decent

BE AWARE. They kept my truck for three days when it should have only been a few hours they charged me 12 hours labor to do a water pump. Im a women I would never use them again I know they ripped me off.

Awesome repair service reasonable prices

Local place around the corner and did ever good work on my truck!!!

I was very impressed by the service and i am a woman truck driver and i will return there soon

Very reliable and fair, but can get pricey

Great service and the work is excellent i will return soon

Friendly service,quality work,and work was completed quickly. Thanks Ike.

Excellent prices for semi truck repair

During on road tire replacement, took over an hour to get bill. Truck drivers don’t make money sitting around. Will not use service again. Then no bill, mechanic gave thumbs up and drove away.

Ike will get you in, just call ahead.

Good

11.10.17 18÷18 not working