user
Portland Dental Health Care & Implant Center
315 Auburn St, Portland, ME 04103, United States
Appearance
Portland Dental Health Care & Implant Center

Comments
Ma
Review №1

Over the course of several years of going here quarterly, I had missed three appointments. In addition to the $50 cancellation fees, I was told this put me “same day status”, meaning I would only get a call to come in the day they had a cancellation. I have a flexible work schedule, so I always made appointments during business hours. Unexpected meetings came up that caused me to have to call to cancel. Don’t waste your time on a place that is all about money and doesn’t realize patients are people who have work obligations and lives.

Du
Review №2

Went in to get my a cavity and was pretty nervous going in. I got there about 15 minutes before my appointment and was taken into the exam room within 5 minutes of being there. The owner Michelle and her assistant were absolutely amazing. I was in and out in under 30 minutes and will never be scared of getting a filling again.

Ro
Review №3

I attended Portland Dental for 10+ years. I was always treated with great concern and respect and never had any continuing problems after having been treated there. What more can I say? The only reason Im not going to them now is because I moved to Tucson Arizona.

Jo
Review №4

Ive been to a few different dentists but this is by far the best. Every time I have seen Dr Davis or Dr Michelle they take the time to explain everything and you can tell they really care about their patients. I also have difficulty getting numb, but they understood this and did everything they could to make it a good experience.

Ja
Review №5

My wife and I were extremely disappointed with Portland Dental Health. My wife is in the Army and we get our dental insurance through the military (Tricare) and called ahead and asked if they take our insurance. I checked again when I arrived for my appointment. Both times they said yes. After my visit for a routine cleaning, however, we received a bill for $180. $180! I called and asked, Whats the deal? and they said they take our insurance, but they still werent in our network, which is why the bill was so high. I said, I understand you didnt do this maliciously, but by saying yes to me the first time and not mentioning you werent in our network, you led us to believe we would be covered. I asked if they could lower the price because of the misunderstanding, but they said, Theres nothing we can do.Of course theres something they could do: They COULD lower the price of the bill. What she meant to say was, Theres nothing we WILL do. Even if they werent under legal obligation to tell me they werent in our network, they still have a moral obligation to not take advantage of customers. For their lack of morals, and for not working with us after receiving the crazy bill (were a middle-class family, we cant afford $180 dental check-ups), I give them one star.

Ph
Review №6

I never went to the dentist through college, and this was the first one I tried once I moved to Portland. The staff members are friendly and the Doctors are knowledgeable. They discovered a cavity in my first visit and were able to treat it on the same day, answering the multitude of questions I had about the procedure. Since then I have been going three to four times a year and my teeth havent had any problems!The dental hygienists are all pretty different, and there are some I like better than others - some offer a barrage of superficial conversation which can be a little uncomfortable, while others are a little more... genuine? There seems to be a weird push for certain brands of home dental products which is weird when Im with certain hygienists, too. I dont know what the deal is around that, but I like it better when I just get the basic care and information I need. I have also had both most pleasant and most uncomfortable cleaning experiences at this practice, so my experience varies wildly with each hygienist I guess.Anyway, as long as I get one of the good hygienists this is probably one of the best practices I will ever visit, and I have no plans to change anytime soon.

Me
Review №7

Dr. Michelle Davis and Petia are the best Ive ever been too. Very happy and energetic duo. Fantastic positive energy from all at Portland Dental. I would recommend to everyone!!

Fa
Review №8

Staff was friendly and helpful. First cleaning and consult were painless and as pleasant as can be expected. So, you can imagine, I was doubly disappointed to have encountered problems that resulted in 4 hours of back and forth only to be prescribed a pain medicine that I am allergic to. It raised serious safety concerns for me and, ultimately, I was given the impression that I was the problem because I couldnt have the procedure three days early (I was already scheduled for Monday) because I didnt have child care with three hours notice. Moreover, they were not concerned or apologetic when advised that they had given me medication that I told them repeatedly, verbally and in writing, that I am allergic to. Very disappointing and, ultimately unsafe. Be careful when selecting your dentist

Ca
Review №9

Love to go there .Dr Michelle is so gentle Recommended to everyone

Na
Review №10

Best ever Dr Davis and Dr Michelle are the best

_N
Review №11

Awesome

Information
3 Photos
11 Comments
4.4 Rating
  • Address:315 Auburn St, Portland, ME 04103, United States
  • Site:https://portlandmainedental.com/
  • Phone:+1 207-797-5000
Categories
  • Dentist
  • Cosmetic dentist
  • Dental implants provider
  • Teeth whitening service
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations