The best dental practice I have ever had the pleasure of using. That’s not a typo. I was pleased to be there!Their office is superbly equipped; the staff is highly trained and skilled. It’s also comforting and friendly. Even the office decor conveys a sense of pride in what they do.
I recently relocated to Portland and was a bit nervous to find a new dentist, as I had been going to the same one for years. I picked Northwest Portland dental because it was close to my home and I was not disappointed! The office is bright and clean, the staff are welcoming, and Dr. Dietrich was so kind and friendly. Im happy to make Northwest Portland Dental my new dental provider.
Great experience, even during COVID. Office has extended safety protocols in place, staff is friendly and everyone explains things thoroughly. I was new to the area and needed a new dentist; happy to report NW Dental is my new dental home. I even had a filling done today and have nothing but good things to report!
They like each other. That sings to me. Great cleaning. Ethical. That is huge. I like them. I recommend them.
The best dentist ever . So kind, human, professional and on and on …..just the best
For over 20 years Dr. Dietrich and team have helped keep my and my familys teeth clean and super happy. They have also referred us to experts when we needed some specialty TLC. I cannot imagine going anywhere else. In 2020, with challenging employment and changes in insurance they helped our family stay consistent with our dental care through their Healthy Smile Program. Way to step up for your patients and community.
The service was wonderful, the employees were very helpful and informed. They went out of there way to answer my questions and were pleasant and professional. I have been going to this office since I was in my twenties and am now 80, so that alone will tell you how I feel about Dr. Dietrich and his personnel.
It’s a miracle to find a dentist who is knowledgeable and charming, too. Dr Richard Dietrick has hired very experienced assistants, as well as a great staff to make sure everything runs smoothly for him and patients.I appreciate all the little extras he provides. But most important, no patient leaves an appointment without knowing exactly what work was done and what to look forward to in your dental care.
Totally exceeded expectations! A super organized office and new patient process. Friendly, caring staff. The kind of place you’re glad to go visit, not something I usually say about the dentist! Got a thorough yet gentle cleaning from a great hygienist, and a comprehensive exam, including photos of my teeth (not just Xrays), which was super informative. Dr. Dietrich is friendly, communicative, and exudes competence. Awesome dental office all the way around.
I appreciate everyone in this office. They are all very kind. Dr. Dietrich is a great dentist.
Always a great experience at Northwest Portland. Dr. Dietrich and Oralia do a wonderful job and make you feel welcome. I recommend this office to anyone in the area.
I have been a patient of Dr Dietrich for over 10 years. I greatly appreciate hisdental medical skills and those of his staff.
Dr. Dietrich and his staff are a great team. I highly recommend this place.
Everyone is really friendly in the office. Dr. Dietrich and my dental hygienist did a great job. They were very thorough. I also appreciated knowing the additional steps they are taking to keep their patients healthy in the days of COVID.
Dr Richard Dietrich and his staff do exceptional dental work. I had an old filling replaced. They took care to assure the best quality of work. It was a front tooth, they matched the filling color perfectly to my teeth. Visually its not apparent a repair was even done. I would definitely recommend them.
Dr. Dietrich and his staff are truly first-rate (among the finest dental care that I have had in my life).I have had my teeth repaired with bonding material several times in my life. Dr. Dietrich recently restored some bonding work on my teeth. His work is definitely the finest that I have had (looks great, feels great, works great).Thank you Dr. Dietrich and staff.Chris
A Dentist you can trust. Does what needs doing and does it well. I trust him. Ive been going to him for 16 years, and never worry that he is doing more than needs doing and do not have many problems with my teeth. Ive had a few fillings and caps, but over 16 years, thats not too much. Nothing has been needed for the last few years.
I hate very little and I capital H Hate the dentist.I had not been in 6 years and from start to finish, the entire staff was incredibly kind & empathetic to me.A wonderful dentist! (Did I just say that?) Yes!
I highly recommend this office! They really walk you through what they’re doing and are very kind and helpful. I’m so glad I found them!
Another full confidence inspiring dental visit. My cleaning with Orelia was perfectly thorough.. The level of safety and cleanliness details impeccable. Everyone in the office is genuinely welcoming. All this in a most challenging time.
Dr. Dietrich is excellent! He finished some crown work for me today and everything looks and feels good. He is always patient with my dental fears, explains procedures before he begins work, and is a very nice person as well. His staff is great too, very friendly and professional. I highly recommend Northwest Portland Dental!
Dr. Dietrich explained thoroughly what he was going to do and extremely careful to avoid giving any pain while he was working on my teeth. His dental assistant was competent and nice.
This was the best experience at a dentist Ive ever had as an adult! Dr. Dietrich was extremely friendly without being cheesey, informative, genuine, and confident, and Oralia, the hygienist who worked with me, was super knowledgeable and did an amazing job with my cleaning. Both took the time to explain my x-rays to me and make sure I understood what I was looking at and the logic behind their recommendations. Heather in the front office explained pricing in a transparent way that felt very geared toward information sharing rather than persuading me into buying more services. I walked away feeling like I knew more about my dental situation and quite confident that I hadnt been told I needed unnecessary dental work. Overall, I would recommend this dental office to anyone based on my first experience there!
Great and friendly staff. There is a silver lining to cavities because you get to visit this office more often.
Really nice staff and great dental care
Always an excellent experience. I feel really taken care of here and they dont try to push unnecessary procedures on you. Your care is always tailored to your unique needs.
This dentist and his staff are caring and know their stuff! I have been a patient for years, since my former dentist retired, who actually used this dentist as his dentist! I moved from Portland to Eugene 5 years ago, and value Dr. Dietrich so much, that I continue to see him. Thank you to all him and all his staff!
True professionals practice there. Excellent care.
Ive been going here for 20 years. They started by fixing up my British teeth and have been giving consistently great service ever since.
Every aspect of a visit to Northwest Portland Dental is a pleasure: the friendly reception in the waiting room, the skill and thorough attention of the technician, and, of course, the expertise and sensitivity of Dr. Dietrich.
You are taking all the appropriate precautions during Covid and I felt totally comfortable.
Sr. Dietrich is great!! He has high standards for his dental service. The dental hygienists and office staff are kind and great too! I have been a patient here for more than 15 years. Never disappointed.
Dr. D has an incredible chair side manner and has managed to make the dental chair a pleasure and not a chore for our 9 year old daughter. The office is impeccably clean, well appointed, and with all the newest tools available to make the experience pain and fear free. They take the time to explain procedures, talk through tools and options and find the best solution available for the patients comfort level and needs. Dr. D’s extensive knowledge and expertise give the patient (and accompanying parent) the confidence to know that the care plan they are crafting is the best solution. A five star experience from start to finish.
Professional! Timelines! Covid Safety Protocols! Ive been a patient for almost 20 years.
Great first visit. Very friendly staff. Dr. Dietrich greeted me and introduced himself to me before my appointment. Not forced to do any additional procedures. All round great first impression. I will be going back.
The whole staff is always careful, but especially careful now because of Covid 19. They made my visit easy.
I believe this was my third visit to this dentist. My hygienist Anna is knowledgeable, professional and personable. She makes me feel comfortable but also gets the cleaning done with minimal discomfort. While I have only seen Dr. Dietrich for exams so far, he has good chair-side manner and is very friendly. I can see why hes one of Portlands best Dentists. I would highly recommend.
Beyond 5 stars!!Outstanding service and excellent dental care in a warm and friendly atmosphere.After my initial exam and x-rays, Dr. Dietrich really took the time to explain in detail what was happening with the problem areas of my teeth, answered all of my questions, and described all the options and potential outcomes. Dr. Dietrich and Riley (Hygienist) made me feel completely relaxed during the entire procedure of getting a large filling. I would highly recommend Dr. Dietrich and his staff to everyone I know!Thank you Dr. Dietrich!
Excellent experience - very thorough cleaning and dental assessment. I highly recommend!
What can I say from an anxious dental patient. These guys are just great from reception, to hygienist, to dentist. Dr. Dietrich is extraordinarily caring and has the time to connect with you but the professionalism to know when it’s time to get things done and he does it in the most confident and kind way. Thank you Dr. Dietrich!
I went to Dr. Dietrichs office for my first dental visit in 8 years (I know, Im so ashamed) and it could not have gone better. The front desk is extremely well organized, and they offer communication via email/text rather than phone calls which is a huge deal for me. Bonnie had my insurance information ready to go when I got there, so there were no complications or surprises about cost (which turned out to be zero out of pocket thanks to my insurance and their thoroughness with getting it sorted ahead of time). Once at the office, the atmosphere was so cozy and friendly I could hardly believe I was at the dentist. My hygienist (Dominique) was as kind and knowledgeable as can be. She answered all my questions and offered me a eucalyptus-scented warm neck wrap and blanket while she took x-rays (no extra charge!). She gave me topical anesthetic to make the cleaning more comfortable, which I had never had before, and was very considerate of my comfort level throughout. Dr. Dietrich himself has the best bedside manner Ive ever experienced from a doctor, and is clearly great at what he does. No one ever shamed me for avoiding the dentist for as long as I did or flossing poorly or whatever the complaints usually are. Of course there were a few minor concerns with my teeth, but they were very honest about the severity of each issue, which is very helpful if youre too busy/poor to prioritize them all A.S.A.P. Overall, it was a fantastic experience, more akin to the spa than the dentist. Im already on the schedule for another visit, this time for a regular six month interval, and my husband will be going next month. Cant recommend this office enough.
Solid, experienced, clean, punctual. A top shelf service.
As Always Dr. Dentrich’s Office is a good experience. All aspects are carefully thought through and using Best Practices. It is the same for the Covid -19 pandemic. Very happy with the care the staff gives to all patients.
Excellent customer service!
Always friendly and welcoming you with a smile. Very caring about the patients needs and well being. I’ll admit to being the biggest you know what at a dental office but they make it all better
Not too pleased. I told them I had a couple cavities I’d like taken care of, they told me as a new patient to plan on xrays and cleaning and then the cavities, so to plan on a 3 hour appointment. Waited over a month for the appointment. They did the xrays and cleaning, finished in a hour, but told me they didn’t have time for my cavities and I’d have to make another appointment for it. Really bummed me out, because that was the entire reason I made the first appointment. Also, the quote for 2 cavity fillings was 500$, a lot more expensive than I was expecting. The girl who did my cleaning tho she was really good and gentle
Donna, the hygienist, was gentle and o-so thorough. She made my teeth SHINE! I feel so cared for that Im considering increasing the frequency of my visits. Thank you for making my smile beautiful again. Sincerely. 😀
Wonderful dentist and very friendly office! They are very attentive to the details and gentle with the cleanings. Thanks for making my first visit easy and enjoyable!
Dr. Dietrich is the best kind of dentist- compassionate and easy to talk to and also meticulous when it comes to teeth.
Everyone here is so nice! I was nervous since I hadnt been to a dentist in 5 years (I know) but they were very thorough in their exams and cleaning and I left feeling so relieved. Excellent service and I am so glad I found a wonderful dentist I can trust! Will definitely be back and would recommend!
My experience at Northwest Portland Dental was nothing short of extraordinary. From the initial welcome by Bonnie, I immediately could tell this office was about going above and beyond. My hygienist, Rachel, was kind and attentive; ensuring I was comfortable and explaining each process we were about to go through. Dr. Dietrich was hands down the best dentist Ive ever been to. I was very pleased with my experience here.
When I moved to Portland about 8 months ago I was dreading the need to find a new doctor, dentist, barber, etc. Fortunately Dr. Dietrichs practice was my first attempt at finding a new dentist. I say fortunately because my experience at Dr. Dietrichs office was the best experience at a dentists office Ive ever had. The entire staff was friendly, the office was tastefully set up, and the service was beyond the norm. I was offered many extras to increase my comfort in the chair. To top it all off the cleaning and dental exam itself were very throurough and I could tell that Dr. Dietrich and his staff truly cared about me as a client. I will absolutely recommend his practice to strangers, friends and family alike.
Not sure what happened - but they originally had hundreds of 5-star reviews. Dr Dietrich has been my dentist for about 3 months, and they take extra time to take care of me. I signed up my partner, and highly recommend their care. They truly care about the wellbeing of their patients, ensures you are relaxed and comfortable, and takes the time to answer all of your questions.
I went to Dr Deitrich today with an emergency situation. Though I had never been to him before the entire staff treated me like an old friend! Everyone that I had contact with made me feel like I was their only patient! I could not be more impressed with the level of experience, concern and kindness that I received today! I would recommend this doctor and his staff to anyone! 🤗
Ive been going to Dr Dietrich’s practice for over 15 years and always receive the highest quality of service, advice and care. Every time I go, I’m greeted with a friendly welcome and am made to feel at ease. From regular cleanings to immediate dental needs, he and his staff are the best. I highly recommend his practice.
Dr. Dietrich and his entire team are great to work with. Theyre very skilled at what they do, and are exceptionally friendly. Dr. Dietrich is very thorough and has always found the cause of every issue thats come up.
Best dental experience Ive ever had. Dr. Dietrich explains what he is doing before he does it. He doesnt rush. I am so impressed with this dental office, from the secretary to the dental hygienists. This place deserves five stars!
I have been a patient of Dr. Dietrich for over 10 years. He has compently handled all of my oral needs, including implants, bridge work, crowns, etc. His very competent staff of hygienists have been maintaining my continuing dental maintenance. It is very reassuring to be able to rely on a professional including his staff of professionals.Marshall Miller
They are wonderful!
Weve been coming here for 18 years. Dr Dietrich and his amazing staff are always welcoming, patient and kind. I have them to thank for those nice grins my wife and I shared in our wedding photos 17 years ago and for the beautiful smiles on the faces of both our children today!
Ive never met such friendly, accommodating, thoughtful, and just generally wonderful people. They genuinely care about the patient and make you feel comfortable and welcome. Most people dread going to the dentist, but I do not because of Northwest Portland Dental!!! 100% would recommend to anyone.
First-rate patient care offered by all involved -- from Dr. Dietrich to his excellent staff (e.g., hygienist, office manager, and assorted other staff). Well done.
Dr. Dietrich and his staff are stellar. From the moment you walk in you know you are being taken care of. Heather’s warmth and upbeat manner quell any worries one might have.I recently moved and had a horrible experience with a downtown dentist and was looking for a new provider - I was on my way to Dr. Miller’s office for a consult when I just stopped by.Dr. D took the time in between patients to welcome me and said he couldn’t wait to start treatment. I have been to the office 2x - they are genuine about their practices and are empathetic to the person. My hygienist is Donna and she’s wonderful.Thank you, Dr. D and staff for keeping my smile bright and happy!
I had a great experience & would highly recommend Dr. Dietrich.
I needed a last minute emergency appointment and I called around everywhere but they were the only office with same day availability. They treated me with the utmost friendliness and care. I am very picky about my dentists and I am so thankful I chose Northwest Portland Dental for what I needed.
I have been going here for all of my dental needs for at least ten years. The friendly, professional, and comfortable environment begins the moment you walk through the door, and continues throughout the entire office. It is clear that everyone there enjoys what they are doing, and that is reflected in how well they take care of their patients. I highly recommend Northwest Portland Dental.
Dr. Dierich gave very clear and complete descriptions of the options available to repair a complex dental problem. It was an unhurried conversation with a genuine feeling of give-and-take: he responded to my questions thoroughly and solicited my opinion.
Effectively—not frivolously—uses state of the art technology throughout the entire customer experience. Top notch, personable staff. My hygenist Anna was very experienced, gentle, and friendly. Dr Dietrich, himself, is an absolute class act. If you’re looking for a dentist in Portland, look no further.
I visited Dr. Dietrich for an advisory opinion on a complicated implant/bridges/removable denture question. He studied my xrays, gave me an examination, and discussed three clear options with me and their probably cost. I much appreciated his time, manner, and clarity.
The best dentist Ive ever been to hands down. The staff are super friendly and accommodating and Dr. Dietrich is definitely the top of the field. He has all of the best new technology to make your experience in the office as comfortable as possible. Would highly recommend to anyone in the Portland area looking for a top quality dentist.
Over the weekend just before Christmas, I broke a corner off my left lateral incisor, leaving a dark hole where that part of my tooth had been. Within hours of their Monday morning business day, Dr. Dietrich and his staff had me into the chair, my tooth beautifully repaired, and on my way with no worries about Christmastide smiles or photos!Dr. Dietrich and staff are warm, competent, caring professionals and care providers. They are adaptable to individual patients needs and have an assortment of ideas to make patients comfortable while undergoing procedures. Do not hesitate to contact this office if you are new to town or looking to change providers of dental care. You will be glad you did!
Where to begin?! The homemade cookie at the front desk, the lavender-scented HEATED pillow in the chair, or the beautifully packaged welcome-to-the-practice goodie bag. (I wont spoil the surprise, but expect to be pleasantly surprised with far more than just the requisite toothbrush, travel-sized toothpaste, and little blue box of floss!)Jamie, Abby, and Dr. Dietrich were incredibly kind and competent, and I left with absolutely no concerns about what my insurance would/would not cover.This is as good as it gets, as far as the dentist goes.
As always, a tradition of perfection. Loved the hygienist: Gentle personality but aggressive cleaning – just what I like. Thanks.
Very professional and welcoming staff, gracious office decor and pleasant amenities to make your visit as comfortable as possible. Highly recommended!
My first time visit there was such a wonderful experience. The staff was super friendly and very accomadating. It has that genuine family atmosphere. They are VERY honest, sincere, and caring. My dental hygienist was very good. I Love this place for its convienience and overall experience! Dr. Dietrich was GREAT!
I so appreciate the kind attention I receive at Dr. Dietrich’s Office. They come highly recommended and I’m so happy that I found them when I lived in the NW neighborhood. They are very thoughtful and value their patients and you feel like family.Sincerely,Linda M. Lewis :-)
Great, friendly, caring staff. Im really happy I found them, and plan to stay with them for a long time.
As always, the staff were wonderful....kind and very professional. Dr. Dietrich has the best dental team Ive ever experienced. I cant speak highly enough of Northwest Dental. They are the best.
A professional and caring dental clinic from reception to to Dr. Richard Dietrich. My choice since 1988.
Dr. Dietrich and staff are always kind and helpful as well as being great at their work. The dental office is not my favorite place to be but I am taken well care of here.
Staff is incredibly warm, friendly, and welcoming. They helped me feel at ease about a topic that is normally very uncomfortable. They were very professional and helpful. Id definitely recommend them.
The front desk staff ie; Heather, is professional grade and wonderful. (my reasoning for the two stars.)1- however, the doc made a crown for me which was returned with a poorly matched color. doc sent me out to the lab in beaverton for them to perform proper color matching. then when crown was returned and placed it was misformed and appeared as a fang. i needed to return for doc for him to grind it down. (which could be structurally damaging to a new crown)2- additionally, i cracked a tooth (molar) on a friday morning. i immediately called and spoke directly to docs answereing service, so they could communicate with him. i received no call back. so hours later i called ans service again. they emphasized they had given doc my message, and couldnt answer as to why he did not respond to my urgent need. so, i called my periodontist whom saw me immediately. he confirmed the tooth required immediate care or else it could crack more fully and require extraction. with still no call back from doc, i called a different family referred dentist. he saw me within two hours on saturday afternoon. he repaired the tooth w a temporary composite. i thanked him and followed up with him. further, i additionally changed to him for my future dental care. days after, i called and informed Heather re: my negative experience, and my choice to change dentists. she as always was compassionately responsive, and that she would tell doc. but still, and to date have never receiveid a response from the doctor. so much for bedside manner.doc apparently has hours only three days, on mon, tues, and wed. so, if you have urgent dental problems on his off days, you may like myself, be left in the lurch. dr. jeff
On the plane on the way to Portland for vacation - suddenly, a broken crown! Northwest Portland Dental made room in their schedule, took me on the same day. Fixed me up! Friendly, efficient, state of the art, smart staff, and Dr Dietrich seems like a warm, kind human being - in addition to being a great dentist! I felt like I was in excellent hands every step of the way.
First of all entering into the newly designed dental office is a special experience! What exquisite taste! White orchids surround you, plus a lovely new sculpture over the lovely upholstered sofa and contrasting black designer chairs..artwork abounds to fill in the total design.But then, everyone remembers your name and says hello. Then the cleaning process is a breeze with a very competant hygenisist..who is sensitive and able...it turns out to be a most pleasant experience...and your teeth and gums feel wonderful.
Gave excellent description of all involved teeth and gums. However I cant continue with care as I have found that my insurance doesnt cover your prayer and theThanks for your time. I
I have been going to Dr. Dietrich for over 20 years with every 6 month check ups. That says something right there. He is absolutely a great dentist and has and is taking great care of my teeth. Im trying to get rid of all the silver in my mouth and I have had extensive dental work done and his workmanship is top notch. If its something he feels he cant do, hes referred me to a specialist. Again, a great experience. AJ is one of his dental hygienist and she is amazing, she is meticulous and very thorough. AJ seems to always know the best new toothbrushes, paste and flosses. Love leaving with a goodie bag.Thank you team Dietrich, you know Im not the most comfortable person in the dental chair but I appreciate you making me feel less apprehensive and I know the end results are going to be perfect.
Simply, “Outstanding.” Great doc, terrific team, latest techniques and equipment. I feel very lucky to be a patient here!!!
Per usual - prompt, efficient, personable and effective action by all the members of the team..........
Donna is amazing! Bonnie is the sweetest lady! Dr. Dietrich is one of the best dentists Ive ever had!
Very thorough! I appreciated the care and attention the staff gave to me from beginning to end.
They are very good at sending spam mail. I am not even sure how they have my contact information.
UPDATE six stars..they got me in to have a cavity filled 8/21/19 on very short notice. Dr. Dietrich is just do calm even though I’m not. I love there staff right now.Caring, great service, wonderful staff. Been going here for years and have been very happy from fillings to checkups. Im a dental phobe and this places reduces the anxiety.
Love this place! They go above and beyond to take extra care of you, whether thats breaks from a machine noise, to numbing your gums only for comfort. Theyre more than professional - everyone just seems happy! Easy to talk to, always have free goodies like gum and candy (they randomly and possibly ironically had pastries last time I was there). Best dentist Ive ever had - only thing they need now is toys like when I was a kid!PS - They squeezed me in for an appointment the same week I asked for one. Not always possible but they emailed me and called and left a message. Above and beyond the call of duty!
Kind, friendly, helpful and willing to work with those in tough financial situations, overall a great dentist to have!
Great experience with two small children. Everyone was very friendly and patient.
Very friendly staff and great service! Dont be afraid to ask questions. They know their stuff!!
Nicest staff ever!!! They explained everything they were doing in detail, alerted me of things that would cost extra and made sure I was always as comfortable as possible. Dr. Dietrich and his staff are rock stars!
Donna was thorough and professional. She did a great job cleaning my teeth!
Best dental care Ive ever had. Consumate professionals and a cozy atmosphere.
Dr Dietrich and staff are exceptional in their quality of care and expertise. I am always made to feel comfortable no matter what procedure.