Recently my wife and I got married and purchased a home. After doing so, we thought wed combine our car and home insurances together. We looked at 3 insurance companies independently and additionally consulted an insurance broker to help us.I had been with State Farm and Scott Brennans office for 5 years already and after hours of research there was no comparison. His staff is so friendly, professional, and helpful when it comes to acquiring and bundling insurance services (shout out to Shirley!). They also provide the best prices in town!Thank you guys! Its been wonderful working with you so far.
Sarah at Scott Brennan’s office was so helpful and caring with taking care of all our insurance needs, when we recently moved here and needed a renters policy. She made this a very smooth and easy process for us. We also visited with Scott and he listened to our questions while offering great solutions. I highly recommend Scott and his office.
Scott has been my agent for more than 2.5 yrs since moving to the Portland Metro area. Recently, Shirley from his office reached out to explain my policy to me, discuss areas of my policy that could be upgraded at negligible cost and asked if I needed clarification on anything. Having recently traveled and realizing that my car insurance policy included coverage on a rental car, I really appreciate my chat with Shirley so I could better understand that part of my policy.
Scott and the team are awesome! They clearly explain all their policies and products and only recommend the things we truly need. Easy to get a hold of when needed and always follows up. Highly recommend!
Scott and his team have been taking care of my auto and renter insurance policy since 2016 and they are absolutely fabulous. They are super knowledgeable and give the best customer service. Anytime I have questions or need updates to my policies I just shoot them an email or give them a quick call and they always respond in a timely manner. When talking to Scott, he’s very professional and personable and makes an effort to know his customers names.If you’re in the market for a new agent I highly recommend Scott.
I have been with this State Farm location for about 15 years and have had zero issues. Everyone in the office is helpful and professional. I recommend using this branch.
I have had State Farm homeowner’s and auto insurance for over twenty years. When I had claims, State Farm was always amazing. They trusted me, paid out generously, and never made me feel uncomfortable about making claim. Zero run-around. I could probably pay lower premiums with Geico or somebody, but what happens when I need help? With State Farm, I know from experience that if there’s a disaster, they’ll be there when I need them most.When I moved to Oregon two years ago, I transferred by State Farm coverage to Brennan’s office, and he’s been fantastic. When I bought a home and went through escrow, Scott’s office was very responsive and dependable. I never had a problem. Any time I have a question, I get an answer in less than a day.
Been working with their team for 3 years years helped me out with a competitive auto loan, and coverage for my purchase, just recently had a check in with Shirley and she was very informative, we got state farm bank off my vehicle police as i had paid it off and even helped me by explaining Comp rates based on deductible so i was able to lower my deductible to 0 while only increasing my monthly payment by less than 5 dollarsThanks for youre excellent service!
Friendly and knowledgeable staff who are readily available when needed. They are always looking out for you and what best suits your insurance needs. I would highly recommend them to anyone.
I was already using State Farm for my renter’s insurance, but not for Auto. Scott Brennan’s agency (my renter’s provider) noticed this and reached out to give me a free quote on my auto to see how it’d come out. It turned out to be substantially lower than what I was paying with Progressive (especially with a discount for already having renter’s) so it was a no-brainer to switch over. After cancelling my current policy, the process was quick and simple (Sarah was easy to chat with on the phone), and now I’m saving a good amount of money each month. I’m more than satisfied with my service from State Farm through the Brennan agency!
I switched to Scott Brennan’s office in January after my old broker proved to be incompetent and I’m so thankful that we found his office. Since switching, Brennan’s office has been incredibly helpful, responsive, attentive to every last detail and has restored my faith in Portland Statefarms. So grateful to have found a new, trusting home for all of our insurance needs- personal articles to home to business to auto- and for the peace of mind of being in great hands.
Knowledgeable and efficient staff. Had the best time talking to an associate. Truly an INCREDIBLE neighbor. I feel safe, protected, and happy knowing I will never have to jump through hoops to make a claim again.
I’ve never had such great service from an insurance company before. Maureen specifically was such a breath of fresh air. She helped me understand my policy and answer my questions.
Great group, and stellar customer service. The support I received from Maureen was prompt, thorough, and friendly. Thank you so much!
Great State Farm office! Everyone there takes care of things quickly and is so helpful. I have a crack in my windshield. Scott called a glass company and set the appointment up for me to have the windshield repaired in front of my business--such a timesaver. Thanks, Scott, for always being there for my many questions and needs.
Not only is Scott super friendly, knowledgeable, and helpful, but he is handsome to boot!I was blown away by the quality of service I received!!Scott is the best agent in town, and it’s not even close.
Not only was Scott super knowledgeable, personable, and helpful, but he was handsome to boot!I was blown away by the service I received!!Best agent in town. Hands down.
Exceptional customer service. Knowledgeable and efficient staff. Best office in SE!
I have had great customer service from everyone at this office, they have been prompt, knowledgeable, compassionate, AND they were able to offer me a lower premium than I had been paying. I highly recommend!
Scott Brennan and his team are very helpful, attentive, personable and knowledgeable. If you are looking for an agent that ensures you understand your policy, covers all your areas of need and works hard for you and your family, look no further!
Very responsive with extremely reasonable quotes. Big thanks for making my insurance switch so easy.
Super helpful and friendly staff! Shirley was great and very professional.
Super helpful and efficient staff. Made the process incredibly quick. Very knowledgeable staff.
Super friendly staff! Shirley helped me and was very nice and efficient.
Scott is such an easy person to work with. His go to attitude gets the job done in a fast and efficient manner
Amazing customer service team but 10/10 recommend working with shirley :)
I have had my insurance with Scott and his team for several years now and they still show the same care and attention as when we first signed up! Scott even personally delivered some documents I needed to my office when I was unable to drive to his office...thats service!! Thank you Scott and team for all you do:-)
Scott and team are the best, very professional and always helpful! Amazing customer service as well!
We chose Scott as our insurance agent in 2016 when we moved here and havent ever needed to rethink that. He explains the options available without any pushy salesmanship and expertly answers any questions we have. Could we save money going somewhere else? Maybe. But last week I was involved in a car crash - Scott and his team took care of everything for us, straight down the line. The vehicle was a total loss and we had a comfortable check within a week. 100% hassle-free. Couldnt ask for a better agent or company.
Great customer service! Shirley was so helpful!
Heather was awsome
Lucy was very kind and very helpful helping us get insured. she knows her stuff and will always give you an answer to any question. If she worked for us she would deserve a raise for the outstanding customer service!
Great customer service with fast response to claims.
I contacted Lucy at this agent location and she is awesome in terms of knowledge and details of insurances. She provided me best rate and coverage I was getting from my previous insurance company. I would recommend them for auto and renters insurances. The way, they handle clients is really awesome and cheerful. I really appreciate Lucy for her efforts to make me to switch to Statefarm Insurance. Thanks again!!!
I love working for Scott and love my team! Our goal is to make sure our customers are protected and understand their coverage, not just buying to buy. Give us a call today and youll see the value we can provide to you too!
Amazing customer service and staff!
Excellent customer service!
Nice place
Good service