The service was great! Very friendly and very helpful Vanessa Archuleta helped to find the best car insurance policy for me! She was very patient with helping me understand the best policy but also understanding about what I wanted specifically. She got back to me very quick with answers to my questions so you won’t have to wait long for a response. We need more insurance agencies/agents like this!!
Kesha Moss is a great person to speak with, she’s very informative and kind. She likes to make sure you understand what is going on when it comes to your insurance and answers all of your questions. I highly recommend speaking with her for any questions about your insurance.
I had some questions so I called and spoke with Kesha. She was very nice on the phone.She was also very helpful and answered all of questions. Although I didnt purchase a policy from her this time, I value and appreciate her time and suggestions.
Vanessa is such a kind and great agent! Very helpful and professional! Definitely having her be the only agent I will work with in the future!
Computers were down so we had to go in person... The lady was real friendly and took care of us real fast....
From experience, State Farm is a very dependable insurance company with surprisingly great rates!
RJ and his staff are wonderful to work with. They always take the time to speak with me when I stop in with questions and helped me understand the options before I selected different insurance products I needed. Great office!
Mr. Alfaro and his staff were extremely nice and very helpful. I just moved to Texas from PA and everything is so different and they spent an HOUR AND A HALF explaining everything from the best local restaurants to how the beaches work. It was a great experience. Ive never had to file a claim but I have no doubts Ill be taken care of by this office.
Working with RJ was great. He helped me get coverage that fit into my current budget and explained how we can increase and change the coverage every year as my budget increases. I am relieved to have some coverage in place for today with the ability to increase the coverage later! Thanks RJ!
RJ is a very friendly and helpful guy. He has been welcoming to me as a new business in town, and hell help his clients even more!
RJs faith and character is absolutely remarkable. He truly has a passion for his clients and his community. I would highly recommend him to anyone!
RJ and his team are amazing!! We appreciate the quick responses and value the family oriented environment. Thanks, for being a great member of the Portland community!
Great customer service! You can easily tell that RJ t and his team take a lot of pride in making sure that their insured are well taken care of. Definitely a one stop shop for all my financial service needs. Great bundle with auto, home and life insurance.
Rj is a Great family guy and very good at what he does highly recommend him and State Farm to anyone !
We went for a house loan. For every question we had they had an answer and help us with what was best for us. Great customer service and friendly staff. Now we have our first home. Thank you RJ and staff.
RJ is a member of my networking group and a great guy to talk with about your insurance needs. I’m looking forward to using RJ for my next new car loan
RJ and his staff are very knowledgeable about State Farm products and are more than willing to take time and lay out the right plan for you. Would recommend his office for anyone looking for home/auto/life insurance!!
Love the people there. They are friendly and extremely helpful.
Great customer service. Always prompt to return my calls and helps me with any questions I may have. Great rates!!!
Very rude staff made me feel like I was a poor individual with no money to pay my bill.... very unhappy with his staff....they need to learn how to speak to there clients 😠
Thank you so much for helping my family. Highly recommended. Very fast to respond to our questions.
Very very unprofessional people and blaming other people (State Farm Corp) They dont do what they said they would do. Meaning if you go for updating policy, address, cancellation and any other changes you asked them to do. Even if you go personally, they will tell you in your face everything its done, they made the changes. Lies. Which I recommend to ask for a copy. Payments doesnt go through for some reason, yeah right! So double check your policy and payments. Very lazy people. When the mistake is done, the dont want to take full responsibilities of it. You end up with a huge bill. I Never EVER had a problem with state farm agency till now. They are nice ladies, sweet talker but dont be fooled by that. They need to do they job and take full resposabilities of there actions (mistake). I will take this case to a next lever bc its too much. Went sooo many times same story and nothing fix. Sorry
Courteous and very helpful!!!
Rj and his staff are excellent. If you live in Portland I would highly recommend Rj and his team!
I had excellent customer service, enjoyed my insurance experience at this office. Would highly recommend this office to everybody.
Highly recommended for all your insurance needs. He was very informative on all his products and coverages, thanks rj!
Not only will you get great affordable insurance from RJ he also helped us refinance our Auto Loan with State Farm Bank and saved us even more money. He has definitely earned our trust with the time and effort he and his staff have spent helping our family.
Great customer service and friendly staff! Would recommend to family and friends.
Professional service you can trust! And also a BNI business👌
State Farm is a great company!! They have protected my family and home for years!
RJ and team are very helpful in educating me around my policy.
Outstanding service!!