Tyler was nice polite friendly efficient and completed the job really fast. Tyler kept me up to date with timely decisions Yes I recommend UbreakitIfixit rather than mess up your tech problem at home.Mimi B
Had my daughters front screen on her iPhone X fixed here three times and every time they were great, knew what they were talking about and very timely. Definitely would recommend this place for any electronic needs!
I appreciated the integrity and honesty about my computer issue. The technician explained the problem and probable cause. They were very prompt about contacting me as they promised. I will definitely use their services again.
They dont fix Motorola screens and I thought fixing a broken screen on a Samsung 8 phone was a bit pricey. Otherwise, they do good work and stand behind it. My granddaughter brought phone in and they did a good job
Came in with a completely shattered Samsung Galaxy A32 screen and walked out with one that looked like it just came out of the box. Very reasonable price to get the job done as well.. Even though they were short staffed they remained professional at all times, stayed in contact with me about my device and its progress and did an excellent job on the repairs. I highly recommend uBreakiFix!
I was so impressed with how fast and how great the service was. Ive never been to a place that was so professional and with that kind of amazing service. I definitely recommend.
Went in to get my S8+ screen fixed. It was a little busy and they had quite a few repairs to do but they were extremely welcoming and honest up front and were able to get it in before the day was over. Very thankful! Shout out to Zachary - great guy and was very helpful.
I came here to fix my daughter phone and they didn’t even charge me anything so I decide to come give them 5 star great job guys and thank you.
I came in because my son saw its great rating online from Illinois. My phone would be charging all night and have 19% in the morning. I had to travel at 7AM. I called and Josh said to come even if it was near 6. He declared your phone charging port is fine. Its your case. Its draining your charge because its a charging case. Hes honest. Told me to get a case for my Samsung 7 on Amazon. Never charged me a dime. Now charges!
They are very friendly and had everything done in a timely fashion and at a good rate
Poor customer service and bad expectation setting. Staff definitely needs training on transparency and prioritization. They are only interested in things they can get done quickly with high markup i.e. screen replacement or simple troubleshoot they can charge the elderly in this area for.Brought in an Xbox One on a Saturday around noon for what was likely a hard drive failure. Was told that if it were a hard drive, it would be about an hour. If not they would have to diagnose and it would worst-case e end of day but theyd definitely let me know by days end.I didnt hear anything so about 30 minutes before closing I called. They said they were busy and just didnt have time to get to it yet, but would get to it first thing in the morning. Okay, no big deal. So, I wait until the end of the next day to call again, just to see of they had looked at it. I got the same excuse that they were just so busy that they couldnt get to it and again was told that it would be looked at first thing in the morning. I said, Okay no problem, I understand, but youve said the same thing now for 2 days and you havent even looked at it. He told me I was more than welcome to come pick it up I said no, I want it fixed, but Id rather you be honest with me about when you can get to it.Of course, they didnt get to it the next day, (Monday). In fact, I didnt hear from them until I called at EOB on Wednesday. I called in and was relieved to hear that it was actually a hard drive, and they ordered it. It should be done no later than Friday.Come Friday, about mid afternoon I called to confirm it would be ready. This time I was told that it STILL had not been diagnosed, that they once again were too busy and didnt have a chance to get to it. Again, I was told I am welcome to come pick it up.I got there to pick up my system and they didnt even return my power cord I had provided, though it was labeled and kept together. I informed them about the experience I had, that they continuously kept putting me off instead of being honest about the time frame and they still refused to take any sort of accountability. Instead, they blamed being understaffed and having a lot of customers bringing in devices. Then, they let the secret slip, that they prioritize repairs over diagnostics. I asked if that meant they had basically been cascading dozens of screen replacements and quick fixes ahead of me and he confirmed that that does sometimes happen.Well, it doesnt sometimes happen. Its regular practice. More than anything, they showed a complete lack of integrity and accountability. There was no proactive communication, nobody seemed to care about gaining or losing business. I certainly dont recommend their services. I cant even tell you if theyre good at what they do because theyre so bad at getting to work I never found out.I spent a fraction of what they were charging for a standard HDD and got a solid state and all the tools I needed to get the job done from Best Buy. I then spent about 30 min. Following a YouTube video along to replace the hard drive myself. Turns out it was a hard drive. Now its fixed and I know better than to bring anything to these clowns.
This place was awesome!!! I had a broken camera lens. Samsung S9+ replaced entire back. 15 minutes and done!!! Very happy!!!
They are very responsive here. I had a home+ claim and they took care of me immediately. Even though my device was unrepairable, they kept me updated every step of the way
Excellent job at a fair price. Great customer service
Did an awesome job of fixing my broken screen. I could hear phone calls and messages arriving but had no access to my phone. They fixed so I could see all of my missed call log, old and new text messages. That was worth everything. And they were a certified Samsung repair shop as well. Thank you guys for what you do.
Great care taken on my phone repair. Very happy.not to have to buy new phone. Great experience. Thank you
Dont recomend for Repair they are not professional took two iPads and they broke it. If its apple take to apple dont make the mistake to take the Device to them.
I had the displeasure of coming here as a result of an insurance claim. I simply had to drop my unit off so it could be returned to the insurer. The employees were in the back swearing at each other rather than dealing with the customers in line in front of me. When one did finally return he spent about 20 seconds with the older gentleman handing him a pamphlet stating the service he needed was $250 and once he arranged it, to return the phone to them, and sent him on his way. Poor guy looked confused as heck. Why not just help him with the process right there? You guys are supposed to be the experts.Ill avoid this place for the time being, hopefully theyll hire someone with a bit of professionalism.
Very helpful! They replaced by battery on my pixel 4 xl! Great work!
Jonathan arrived on time and did an excellent job. I thought the glass was broken but it was just the screen protector. Jonathan was honest and professional. Great service. Thank you!
I have a Galaxy s8, and it is a 4 year old phone. I was going to get something and I dropped the phone on my tile floor. Right away I noticed and I looked up places to fix the phone and I saw uBreakiFix with a 4.9 review on google maps knowing that I would go there to get my phone fixed. My only complaint was the cost of the phone repair, but I understand the reason why the repair was so pricey ( it was because of the technology underneath the screen ) which I am not as upset about it. I didnt have insurance on the phone but it didnt really make me upset because its and old phone. I came back with the phone and it was so amazing! The phone looked like it was just bought. Any breaks in electronics that I encounter, will be a definite trip to uBreakiFix. And again Im very thankful about the amazing work done on the phone.
Everyone at the port charlotte location was helpful and super nice. Most importantly they were able to figure out what was going on with my laptop. It was a glitch that didnt require anything past the diognostics step, so there wasno charge!
Took my phone in because I wasn’t able to charge it and they fixed it in less than 5 minutes and didn’t charge me! Will definitely return in the future!
Phone battery started dying, and my pixel b literally told me its covered via recall and to take it in to uBreakiFix. has it back in my hands in 4 hours. word of advise... they dont know your phone warranty situation so its your responsibility to show whats covered.
Great little shop. They needed to order a battery which would take a while so they gave the option to return, I appreciated.
I dropped my iPhone 7 Plus off to have the screen replaced and received a txt that it was finished 3 hours later. It was completed an hour faster than I was quoted. The price was very reasonable, service was fast and friendly, and the employees and customers were wearing masks so I fly safe as well.
My sons gaming laptop screen was not working. I was informed of needed repairs promptly and it was fixed just as promised! Great experience.
Quick turnaround and great work.
Took in my iPhone XR because my ear piece was no longer loud enough to hear anyone. They took my phone back and ran the brush through it and fixed it immediately. Great customer service. Will bring all my electronics here from now on.
Had issues between them and the asurion+ insurance u purchased from them. Little help getting any resolution. Wont go back and canceled insurance
Brought in iPhone as would not charge with the plug,And tech said might be something in the plug!Bring it buy, and the tech was right!!!No other company said it could be a simple problem!Great Job, Thanks for all your help!
They quoted me $125 and had to order the parts😑 they did not have same day service
My sons iPhone looked smashed beyond repair but they not only assured me it wasnt as bad as it looked (Ive definitely seen worse he said, lol) but it was fixed in less than an hour. These are wonderful and polite employees who really know their stuff.
Short staffed but got out quick and easy.
Zack was awesome he helped us out I will recommend him to everyone that we know
Though they could not fix my laptop problem, the front desk person was very attentive and even looked up and gave me the number that I needed to call.
Good work. They didnt meet their time estimate though. Not even close.
Very quick fix, after major damage was done to my wife’s iPhone. Thank you!!
Zack was a huge help my iphone 8+ works great now
Called 10 min after they opened and they got the phone in and fixed it Very fast. I would definitely recommend them to anyone needing a repair that is cost effective and has good quality
Told me the next day what was wrong and how much or if it was even worth it to fix. Great people skills.
Great place to have your laptop or phone repaired or just have data transferred form one device to another---Will be going there again for sure.
My phone works like new, Good customer service, I did check prices 3 location, lower price uBreakiFix, I did has my phone in 2 hours, Thanks port Charlotte location, Good Company 👍
I stopped by late morning on Saturday to ask about moving pics from my phone to my chromebook (according to mom, chromebooks are their specialty 🤷♀️). The place was clean & tidy; the associate that helped me was extremely pleasant as well as knowledgeable. I did not have to wait long, there were two people in line ahead of me who were assisted with the same pleasantries i received.
Walked in there thinking I needed to pay $100 for a new charging port. Kyle said “I’ll have none of that” Took my phone to the back cleaned it out good as new. I was in an out in five minutes he cost me nothing!
They replaced my rear camera on my Note 9 due to a factory defect. Its great that they are paired with Samsung Care.They were able to take apart the phone without taking off my Dbrand skin.However, they did accidentally peel off my screen protector and tried to put it back on, but Im not even mad, its expected.Everything works as it should. I recommend this place to anyone. The staff was very friendly and professional.I dont know whos foot this is, but I guess they didnt mean to take this picture. I just thought it would be funny to add it to my review.
Fix my battery but scratched my screen
Great service! very helpful. good work.
Very fast. They have most parts in stock. Very knowledgeable, and care about the customers. Very impressed. Thanks again
Very nice and done in a timely manner !
Dropped my phone at work. Called them immediately,took it over to them and in less than an hour it was ready. Nice staff. Pleasant helpful and courteous...
They fix things quickly and fully and stand behind their work. They give honest answers
You couldn’t ask for more kinder, respectful & knowledgeable people!The prices & promptness were unbelievably, quick & extremely reasonable!Five Stars Businesses they have there!
They fixed my husbands iPhone screen in less than an hour on a holiday (Memorial Day). Phone appears to be working great. Screen looks nice. It was totally shattered when we brought it in. Thanks!
Free Fix. Thx Guys!
If you break it they fix it.
Excellent service. Repaired/replaced laptop cover. Part was ordered and repair completed within 4 days. I will certainly use them again. Technicians are knowledgeable and professional.
Very knowledgeable, professional, fast and affordable. I had two iPads with very badly broken glass. Michael did an awesome job. Highly recommend uBreakiFix.
My phone looks brand new and they did great work in a short amount of time. Every employee was friendly. Thank you!
Very knowledgeable techs. No cost to diagnose and no charge if they cant repair. Fast turnaround. Ive used them 3 or 4 times over the last 5 years. A real asset if you have multiple devices like us.
So happy to have a place like this to go to when you have problems with your screens. Highly recommended. 👌🏻 Would just recommend carrying a quality (otter box, zagg) screen protector to replace any that needs to be taken off.
Very friendly and knowledgeable. I’m glad I found them. No more shattered screen for me!!! I highly recommend them, the are extremely affordable
These guys are amazing and very professional. They turned my computer from hell experience into a great one. I would recommend them to anyone!
They were fast, I went to Sam’s club and came out to my car and both iPads were done. They are like brand new! Thank you! UBreakiFix in Port Charlotte, FL. I was very inexpensive too.
Couldnt fix my son game
I couldn’t be more pleased with my experience. I had an iPhone screen replaced within an hour and also had them put on a new screen protector for me before I left. Very professional and my phone looks and operates like new. If I am to break my screen again at least now I know I can have this service professionally taken care of in a timely manner! Would recommend to anyone who needs service done to a cellphone!
Great people ben going to their for 1 year the are GREAT please trust them 🤗🤗🤗🤗🤗🤗
The team here is fantastic. All the techs, especially Ryan, have always helped me with the weirdest issues my devices have ever come across. Recommend them to everyone!
Cheapest phone repair around! Always fast, friendly, and we will always choose them for phone repairs
This is the second time I’ve taken an iPhone to be repaired here. The first time was an iPhone 5 that needed a new power port, this time my SE glass was shattered. Both times repairs were done very quickly - less than an hour - and I was on my way. The prices are amazingly affordable. Great job! Thank you!
I called for iPad screen replacement and they said yes they could and yes they did have it in stock. Three hours later I picked up my device for less than any other quote. Competent!
Ryan went above and beyond to help my wife with her phone. Very impressed with his service. He did everything he could and more to help. Thank you!
They were very good and I had the best experience there and they were very friendly and helpful they did an amazing job on my ipad great bunch of guys ! Awesome very happy
This place is fantastic. Ryan, the manager, has helped me so many times. He is very knowledgeable and strives to complete repairs the same day unless parts are needed which arrive the next day. I highly recommend all employees. You wont be disappointed.
Quick service and kept me posted every step of the way....
Called to see if they had a part to our broken phone. They were fast and courteous and let us know they did have the part. To replace the screen was going to be $239, $39 more than our insurance deductible but we would be able to get it fixed right away. Long story short Scott let us know that since we had insurance we could put in a claim and get the screen fixed for only $30. They already had our business and didn’t have to tell us about this since our insurance provider didn’t but wow- glad they did! Thank you so much Scott!!!! If you are looking for an honest, trustworthy place with 5 star customer service-look no further! Thank you!
I bought a new battery from Samsung for my Galaxy View and brought both to the shop for installation. I wasnt home more than 20 minutes before I received notice that it was all done and ready to be picked up. Excellent service, very well priced, fast and extremely friendly! I wont go to any other shop in the future. They are officially my go to guys for all my relevant device repairs!
Customer service awesome. Good price and quick as possible. HillyRecommended.
I have been using uBreakiFix for years now! They helped with fixing iPads and replacing batteries in my cell phones.All employees are friendly, competent and professional. Their prices are reasonable and they have a good inventory of batteries.I will use uBreakiFix for all my personal and business needs regarding my devices. Go check them out-I highly recommended this store.
My daughter broke her iPad 7th series’s screen, and we took it here, and it was fixed within a few hrs. Everything looks great and works perfect! Thank you I would definitely recommend this place.😊
Dropped my phone and the screen was SHATTERED. They had me in and out with a perfectly functional working phone in 35 minutes. Even added a glass screen protector on-less than the cost of insurance. Worth every penny, highly recommended
Brought a laptop in that wasn’t working so we can get the Internet up and running on it for my daughters homeschooling, and they fixed it in one day! Great experience, thank you so much!
Excellent service. I thought for sure my iPhone 7 needed a new lightning port but the technician was able to clean it. I had already tried this with no luck but they got my port cleaned and working like new again! I was impressed. Highly recommend thank you!
Courteous and professional. This was my second repair in the Port Charlotte, FL store. Those guys are great and the price is right
Not worth the money. Use them multiple times, last time I use them I waited over two hours to have my phone fixed and the home button was no longer working it worked when I dropped the phone off. I asked for temper glass and the guy did not put it on right causing it to become extremely dirty and unusual by day two. Screen constantly Glitches out, I can’t even make out a full text message without having to shut it off and turn it back on. I used them one other time lprior to this and within three days the internal screen of my replacement screen was turning all black. The last time I went I waited over two hours to finally get it fixed I saw maybe three people walk into the store in that time. There was no reason that should’ve taken that long after the man had tried to put different screens on to see if that would fix the home button and could do them within relatively 10 minutes
I was having trouble with my iPhones charger and they quickly fixed it thank you very much
Lost my hard drive. These folks were very knowledgeable and professional. They had it replaced quickly and managed to save my data. They did an outstanding job at a very reasonable price. Great service! I highly recommend them.
The guys at this place were outstanding!!!! I had not a 3 day old Samsung Galaxy S10+ and it fell and shattered the back glass on the phone. Dropped it off and they had a new one on in 2 hours. The guys were very nice and did a great job on this phone. I would highly recommend going to them.
Wow! Got my apple phone screen fixed under an hour on the same day. They text you when your device is ready. The price is quoted before you begin any repairs which I like, which avoids any surprises. I would recommend them . Very friendly staff, and knowledgable.
Very prompt service. Dropped off and picked up in one hour for batt replacement on iPhone. Only let down was being quoted 49.99 over the phone and ended up being 59.99 at store. Phone was out back together well and battery showed 100% health after pick up.
My HP crashed and I lost everything. I called uBreakiFix in port Charlotte Florida. After explaining what happened, they were able to get my HP back up and running. I didnt loser my data or documents. They replaced the operating system and finished the job all in the same day. The price I paid was very competitive. I would highly recommend these guys to fix anyones computer, laptops and phones. Very helpful and explained to me everything they did . Great Company
Great fast service. My phone works amazing.
Ive had two phones fixed at this location. They did an awesome job both times! You can set up a repair ticket online or go in. Ive done both ways. My phones were finished in less than an hour! They look brand New! Excellent customer service, excellent workmanship, worth every penny! Forgot to add theyre quick too!
Did what they said they would do at a good price and promptly
Dropped off phone and was done 30 minutes before they said to pick it up.
Had to replace the glass on wifes iPad. Great job, fast and reasonable cost. What else do you need?
My phone was entirely shattered on the back... Including the camera lens. I showed up with my lg g7 thin q... Mike was able to order the part for my phone. Once the parts came in they had my phone fixed very quickly. If your phone is broken... Take it here. They got you covered.
The only reason I did not give the 5th star is that I was told the necessary part would be in on Saturday and it was not in until Monday. And I was not called on Saturday to notify me of the delay. Overall a fine job!
Replaced glass on my iPad. They were fast, price was right and really knowledgeable about how they fix Your phones, laptops or iPads. I highly recommend them.
Had a small crack in my phone screen. The guys had me up and running within a couple of hours in between jobs and i do use my phone for work. Guys did a great job!