I came to pick my package up and drove 1 hour and turns out no one is here. It says you guys are open and even called to see before coming. I dont know when i am going to be available to come again. I got put on hold many times and they hanged up twice. I waited 40 minutes out side the building calling to see if there was any way that i could receive my package.
Very help full and quick to bring out the item ordered...
Had an incident with a driver And called the company and nothing kept on asking me if it was my fault instead of asking why the driver was aggressive with me for asking a question and he was calling me out of my name.
The driver of a 15k shipment we had deliver to our house said he could not drop off the item at my driveway. Further, he told my 80 year old mother that she had to take the item out of the truck herself, because he was just a driver. So repulsive service. Another different driver came out two days later, very professional, drop the item off himself in two second using a pulley. Sweet Jesus, the first guy could have done the same, but refused.
Didn’t have a commercial address with dock so Ebay seller shipped to Central Transport for pickup. The staff was very courteous, efficient and even let me disassemble my pallet into the four parts I had shipped (I don’t have a truck so this was very helpful). Overall a great experience
We have used many trucking companies over the past 4 years and this one by far has been the worst service and experience, ever. Our shipment was days late, there was no shipment information (no eta, no notice that they don’t work on the weekends, no weight info, nor did they say we needed our own loader to unload), complete lack of communication from their end. You have to call customer service and ask for information, if you don’t ask, they won’t tell you. This is the first time using this company so maybe we will give it another chance but as of now we highly DO NOT recommended using this company.
This shipping company is a complete joke! Not only do you have to hold for an average 30 mins every time you call, but employees blatantly lie to you, to get you off the phone. Every time I called to see where my shipment was, I got a new time on when driver would be here. Seems like no one knows what they’re doing over there. At least call your customer if your driver is going to be late, it’s common courtesy. This company has none.
Lost a pallet for 4 weeks. Currently on hold for over 15 minutes to figure out where it went. Customer rep pulled up the shipment, sees it as still being not scanned. I have to direct the rep to figure out what is going on.I guess I will be adding Central Transport to my do not ship with list. Unacceptable that they lose an entire pallet.After speaking with Zack i come to find that they cannot call customers with updates, they cannot email customers with updates. The only response I received was that I need to call them back and waste more of my time waiting on hold for a customer service rep who cannot help me in any way what so ever.Refused to give me a phone number to the terminal where the pallet might be, did not provide me with a phone number that I can call back to speak with Zack nor did he provide me with an email address or phone number.In the end, I am back where I started without a single answer, just slightly elevated level of frustration.Adding Central Transport to my DO NOT SHIP WITH list.
Clean nice bud only food vender
This place has horrible customer service. To get someone on the call takes about 30min. They broke all my packages in the transport from one site to the other. I wish I could give them a -5 stars.
Did not show up for the scheduled pickup time, twice. This is a disgrace.
Kieran is the best took care of me and my order
Failed to deliver product. horrible customer service and severe lack of communication. made delivery attempts without actually showing up or even notifying us that they werent going to deliver. never responded to inquiries. would NOT recommend
Very very poor customer service phones dont work its just sad you have to keep coming back trying to catch someone up there
Garbage
Great
Crazy place