Paid for The Shiny Knight Interior and Exterior. Horrible completed job. Door jams not wiped down, looks like a blind person vacuumed the car (pictures should tell you that), dash not wiped down at all, interior windows (especially the passenger rear windows) not touched or wiped down at all as you can still see finger prints all over them. Windshield is dirty. ALL PICTURES TAKEN RIGHT AFTER THE COMPLETED DETAIL AT HOME. Very minimal interior detail with little to no attention to detail. I would recommend going to a Motor City Car Wash as the door jams and and windows inside and out are cleaned with every wash no matter which one you buy. This place definitely needs some quality control as these detailers have no idea what they are doing and will keep making the same mistakes without knowledge of it.
I went to this car was a week or two ago after being dissatisfied with the companies work, I havent gotten around to writing this review but the service I got needs to be appreciated. I decided to give the car wash another shot because its so close to my house and very convenient for me despite having my wax done so badly last time, the greeter introduced me to the employee who would be personally handling my car per my request. This guy did such a fantastic job on my wax and as a bonus he cleaned my interior so well I couldn’t believe how everything looked, if youre ever in the neighborhood or just looking for an unbelievable a detail service go see Aaron at nights auto spa, I guarantee youll appreciate the work he puts into your car like it was his own.
I was blown away by the efficiency of Aaron. The headlights of my car looks like new. If you need this services, get there ask for Aaron, you wont regret.
It’s not right to close before closing time. Even if it is 4:58 pm. He said it’s small business if there is no customer we can close before closing time. I said I came from Boca Raton. You can not close machine before 5:00pm. He said ; there is nothing I can do. If you want to complain my father General Manager. You can complain him. He will say the exactly same thing. I said but it’s not professional. You guys make closing time for reason. If you guys make that decision you need to stick with it. Bank will close their door exactly same time. They let you in and after you finish they close their business. He said again. We are not big business we small business. If there is no customer I can close when ever I want. While I was typing. One of their employee was backing up and he hit my car. Thank God nothing happen small scratch. It’s not professional at all. I was really disappointed.
Used to be a good car wash. Now you have to double check you received what you paid for, even as simple as vacuum and remind them. I won’t be returning
Excellent Excellent.They have been doing my police car for many many years.Best staff..always helping and taking care of my 3 cars...only place ill go...
My Ford 150 completely detailed removed every scratch polished it and left it shining extremely happy with this carwash
Pretty good..paid $70 for car wax..it was ok ..the next day I noticed areas where they forgot to wipe off wax..
The staff is friendly and courteous. The service is fast and my car looks great! As a strong supporter of local businesses I highly recommend this car wash and detail service.
MADE MY CAR BRAND NEW AGAIN GREAT PRICE ON DETSIÑING AND GREST SERVICE
Worst car wash I’ve ever used. The guy started to hand wash my car with soap without even weeding the car. I was going to post the video but it was too large to upload. Regret ever coming there. The supervisor seems more lost than the employees. Please don’t go there, I don’t write reviews but had to because of the garbage service this car wash offered.
Best car wash in town.. been coming for years and service just keeps getting better.. highly recommend
Excellent, fast, friendly, and thorough service at a great value! Highly recommend these guys if you want your car looking fresh but you don’t wanna break the bank!
The drive up experience is good, however the general wash and vacuum service is poor. I paid over $20 and had to return for my wheel shine. The car wasnt dried properly and the interior lower sections of the doors were not cleaned.
I wish I could give them ZERO star I wasted my time and my money they have very bad customer service too 🥴
Great car wash experience! Car came out fast and clean. Staff is very friendly as well, Mike is the best!
I spilled olive oil on my car seat they did a great job getting stain and smell out did it for Great price ALSO
Service was very quick, no long wait time and the car was clean. Price is also reasonable...
The guys here are always treat me great, and provide great customer service! Ask for Ezekiel he is the best
These guys are always awesome. I highly recommend using their services!!! Especially, Ezequiel!!! Thank you
$50 To do norhing ans give thw car back to me scam and crooks
Theres nothing but good things for me to say about this place. I called Ali yesterday and spoke with him about how bad my car was and how badly it needed a detailing. He told me he would take care of everything from crack to crevice. I wasnt expecting my car to look as Immaculate as it does. My car has never been as clean and sparkling as it is now. not even on the day I bought it. Every employee there is very kind and very professional. Ali definitely lived up to what he said he would do and made my car brand new. In the same day I brought my truck there to get done as well. Thats how amazing they are. I would recommend this place to every single person that I know. They deserve five stars all around in quality time and precision. Thank you Ali Im sure my children are going to love it just as much as I do. P.s my windshield is so clean it looks like there is no glass lol. They even got the mildew stain out of the ceiling!
Good service and experience. I paid for the quick wash and vacuum and I am happy with the job they did. I would come back here, or recommend it for anyone out of town visiting and needing a wash.
Best car wash you can go to. I highly recommend this place!
It was a great experience. Thanks for fixing so diligently the situation with the glass and for explaining what was happening with it. Im very grateful and pleased with your work. 😊 😃
One of the best car washes in pompano, great service, quick and efficient, and the manager (Ezekiel) is very kind and respectful. If I could give this 100 stars I would!
The two guys that dry my car off put no effort into it. They rather have a conversation with each other than pay attention to my car.
They missed about 30 dirt spots on the outside of my car. My entire grill wasn’t even touched. Left hand prints on the inside of my car windows. I had to pull over right after and dry off my car to avoid wet spots. My wheels weren’t wiped down. But they did vacuum very well at least.
Best wax job I have ever gotten thanks guy
Very kind staff, exterior wash was quick and professional.
Paid for exterior, interior, and tires shining. They left the car mats wet, interior dusty, didnt clean the exterior properly, and the tires were dirty as well.
Very professional, i love this place is on the the best auto spas in broward county
The wash is not bad at all, good business, it is the process of the vehicles too slow.
Horrible service. I would not recommend this place. Lacks professionalism and integrity for work done.
The best service around
They are an okay car wash. Their prices on certain items is very expensive. Their tire shine was terrible.
Waste of money and time. They did not do a great job. Didnt even dry the car.didnt wipe up the doors didnt vacuum the back of my car. Paid for the $42. Car wash so they can wipe the car down and remove dust. This did not happen.
Nice job, on time love it, thank you guys
Been going here for years. Car always come out great.
Fast Quality service for a fare price. Visit here when I need my work truck to look professional.
Great job ! Always im in florida ill use this car wash
Best car wash around, period.
Im extremely upset after todays event. I didnt want to to write a bad review to steer anyone from going to Sample Car Wash, but I believe writing this review could get the Supervisor involve to improve their service. I had requested for the Super Clean, which includes vacuum and dash. After walking to my car once it was finished, I looked around the inside of the car and had to drive back around to the vacuum station and ask them to actually vacuum inside. I understand that my car was probably not the cleanest, but I am coming to this place for a service and I want to assume that it will be clean considering that I am told vacuum is included. I wasnt really upset that I had to drive back around, mistakes happen and its okay. After getting in my car the second time, after telling them to redo it, I had to take pictures to really explain how frustrating it is to go home from a car wash with your car still not clean. Not only was it not clean but the boot of my gear shift was detach. At this point I drove off because yelling or making a scene isnt in my character. So, if the Supervisor is reading this, as a customer, please ensure that what you are advertising what actually is in being done, also thank you for taking the time to read this. To end this long rant in a positive note, the outside of my car was completely clean and spotless.
Good price and good quality products
Mainly went for my wheels .did not think it was worth it. Could have done myself
Great place, car looked like new when they were finished!!!
My car came out of the automatic wash dirty. Chris and Barbara insisted it’s because I didn’t pay extra to have it hand dried. Since I saw that my vehicle was still dirty after the wash why would I pay extra to have them towel dry the dirt into my paint job on the car? They refused to wash it again, were rude and didn’t care if I disputed their charge with my credit card company. I get a far superior car wash at the gas station down the block from my house and will continue now to use them and not waste my $$$.
The crew did a terrific job- they applied wax and perhaps some compound and removed long-standing scratches on the door handles. The car never looked better. The new manager was delightful, friendly, and helpful. I will definitely return.
Outstanding. Great staff. Competitive prices. Easy to find. I had one car detailed - the interior. It came out looking like it rolled off the showroom floor.Their general car wash options also are very good. I brought a 2nd car here to get washed and cleaned and it came out very good also. Will be taking it back to do the entire detailing soon.
My first visit. Not bad. Definitely affordable for wash and hand dry only.
Would’ve rated 5, it was my first time here . Overall car wash was good my car came out nice and shiny, tires looked good and they didn’t take too long (about 20 min) . But as I’m driving I notice that inside the cup holders it was pretty dirty and in the back seats it was full of sand, the dashboard as well was pretty dirty. My floor could’ve been vaccumed better also and my windows were cleaned decently (could’ve been better, a few smudges on them as I left I noticed) . I got the super clean in and out . The outside part I was pretty satisfied with but inside could’ve done a better job .
Came here for a wash a couple weeks ago because it’s an off-site approved wash place from my dealer and after I left I noticed a coin tray was missing from my center console a couple days later which also had a spare key in there. They refuse to acknowledge that someone stole my coins and my key and refuse to do anything. Won’t let me speak to the employees who were in my car that day. I will never be back here again and I definitely don’t recommend them to anyone.
Good job guys !
I had stopped coming here because the lady who ran the place and quoted prices was ripping people off. After over a year away I came back today and had a very different experience. The lady is no longer here and Ali gave me a very reasonable price for an orbit waxing and interior detailing. he was not a pushy forceful salesperson like the previous lady was. he is much more customer-focused and interested in providing customers an outstanding value. After over a year away from here I feel comfortable returning. Thank you Ali!
Absolutely wonderful! They did an amazing job!
I like the service and the employees are really nice!
Employees do poor job and then complain when you point out they didn’t vacuum your car
Staff did a really good job I will be there again
Well, I trusted them could be providing a good job for me but unfortunately they didn’t. They sold me a package the includes head lights cleaning, interior and exterior with wax. At the end I had to return my car for a poor wax and interior barely done. I’d recommend for a express wash for $7.99 maybe. I spent $90
Excellent customer service and job well done! I paid for an ultimate wash and was in a hurry that particular day. A worker suggested that I return within two business for them to complete the job. So I did. After I left, a 2 liter of soda exploded in my vehicle after having to stop fast. I later returned to inquire if they could wipe down/remove the soda....And they did. I was incredibly shocked at the excellent customer service this business has! Awesome people and awesome costumer service! I HIGHLY recommend this business! Not many businesses find costumer service important.
I drive from Hillsboro Beach passing dozens of car washes to come here. Ali proves not only a friend smile but amazing and consistent customer service busy or not. He understand what the customers want and expect and the importance of customer satisfaction. He also works well with his team as I have witnessed. If you visit hopefully you will get to meet Ali and have an amazing car wash experience... You wont go anywhere else. I promise.
Best car wash I have ever gotten!! The employees actually care about the quality of the wash! Highly recommend this auto spa!! Will be back very soon!!
Bad experience. The workers dont have a clue of what car detailing is. When i take my cars to get clean i dont expect to explain to a professional whats clean or not... very incompetent workers. To bad i live down the block from it . Will be taking my businesses elsewhere
They are amazing
Just want to say what a great place. Took my car to wash today and money was stashed inside the seat by the seatbelt. And they found it and gave it right back to me. Very honest people car looks great as well. Thank u very much to those guys.
Ali was very friendly and helped me pick out the best car wash for my car! The two men that dry your car are also very good! Lets face it...EVERYONE there does an excellent job washing your car! Wouldnt go anywhere else!!!
Literally blown away by how amazing my car looks! Looks almost brand new! Awesome and friendly service! I will definitely be back! I highly recommend 🙂
I paid 37 dollars and they didnt wipe and vacuum the car seat. Had to have the guy do it before I left. Vacuum is the basic thing from a car wash. Also the machine didnt do a good wash on my car or my sisters car. Wont be back.
Wow.. nobody wears mask in this place. It is a very unsafe place to come. Al least for now
This is the worst car wash I’ve ever been to. The only reason I go to this car wash is because JM Lexus has been giving their customers vouchers for free washes because their car wash has been down. Every time I get my car washed here, I always have to point out the dirt left on my car to the men drying my car. This place is awful.For the owner’s reply below: My review mentioned “dirt” - nothing difficult to remove. A car wash, no matter how cheap, should AT THE VERY LEAST remove DIRT. Regular dirt. My review mentioned nothing about tree sap and sprinklers.
I received a recommendation to take my Volvo XC60 into Sample Road Auto Spa (SR Auto Spa). So, on 03/08/2019, I did take it in for the full treatment, I explained what I want and received excellent service from Anthony, Sam and the entire team at SR Auto Spa! Thank you Anthony for such wonderful care, may God continue to bless you, this spot and everyone working there. I will return as well as I will request Anthony and get the best team in the business! I suggest that you do the same
This is the most disrespectful owner/manager on the planet. He called me just about every name in the book! I have never been so disrespected by a stranger in my life. The workers are not trustworthy and will touch and take anything you leave that may look temping so watch out! I will say though, the dryers are pretty decent, very friendly but watch out for the vacuum people!!!!!
Paid a lot of money for the windows to be cleaned and they forgot the windshield! Also had to return because they completely didnt vacuum the back of the suv. Was empty so no excuse. Not returning with my 3 vehicles.
I’m about to sell my car and I wanted to have a carwash which it was affordable and decent however, ALI IS AMAZING !!!!!! Not just did my car himself, he gave me a great price And help me to get this car to be sold. Plus he suggest the best not just for my car but also for my pocket! No worries you’ll have me as a client for life!! Good luck and God bless your business.PS: for sure this man takes care of his bussines the right way. 190% customer satisfaction guarantee.
Under new management. Polite and friendly staff. Good results!
Service was quick and fast. I always go and am greeted by Ali. He does a great job of welcoming customers and explaining things. Ali makes sure everything goes right! He makes it work from start to finish.
They did an amazing job cleaning my seats service was extremely fast and very professional. The manager was attentive and he got the job done for a great price. I will be returning !!!
I brought my car to this place it had paint all over it. Once Ali got finish with my car it looked like it came off the show room floor. Ali was great, great customer service will refer all of my friends. Great job Ali
Job gets done really fast, no detailed work though. Basic wash in n out for $14
Great place and always welcoming to the customers. Sam the owner is a very amicable person and always strive to have the best work done on the cars. Recommended 100%
The guys here did an amazing job. Everyone was so helpful and conscientious. First class all the way. 👍👍
STAY AWAY!!! Would give them a -5 star if possible, unfortunately had to put a star in order to be able to post my review. Damaged my daughter’s rims of her car and her boyfriend’s car antenna. They said they would fix the rims to then back out of it because it was too expensive. Horrible to see they do not keep their word and don’t care when they not only messed one but two of her car rims. Do not go there if you want your car to stay in one piece!!! Spread the word so others don’t go through this.This is not in any shape, way, or form as you say a threat or bullying sir. I am excersing my right as a citizen and saying what did happen. This is called freedom of speech. My daughter’s rims were damaged by your staff and you had said you would fix it and we called the person you recommended and you said they were too expensive. We asked for you to fix it in a proper way and you denied it. These are the facts.
I have a belt that left a mark on my leather seat. Took it to Sample car wash to see if they could clean it up and they took the job. They could not clean it, not even a bit and still charged me.Also, the same day they broke off the antenna on my truck (which I noticed after I was gone as the radio did not work as well). I called them to ask them about it and I spoke with the manager that basically told me I was on my own.NOT COMING HERE AGAIN.EDIT: I kept coming because they are conveniently close to my house. Since then I have changed my mind and I have come to the realization that I was nitpicking. They still have a few issues to resolve but a one star was not deserved. I have changed my review to four stars because some of their employees need to be trained in dealing with customers or just be sent to the back where no one can interact with them.
No, you will get disappointed. You may think it is cheap before but you will see that it is too expensive after the service. They just clean the places readily observable and leave the others.
My car has never looked cleaner! Definitely going back in the future!
Get my car wash here all the time. Staff is super friendly and professional.
And the storytelling what are the best car washes I ever had very good service very nice friendly people Sam is the manager and very nice with everyone great service car comes out very nice and clean every time I go I highly recommend this car wash if you like your car clean
They great and polite staff members that provide a fast service with an efficient result. This carwash is great and spend the most they can on cars even when they’re busy!!!
I went to auto spa and Ali welcomed me very professional and with a great attitude I really did not know what I wanted to do to my Dodge charger RT in my wife’s Dodge Challenger but I knew I wanted to have a good detail he recommended something specific the job was well done actually extremely well done and I definitely would recommend anybody that goes there to ask for Ali because he definitely makes you feel welcomed and will definitely deliver what he says he will auto spa will definitely have a new customer as long as Ali or anybody else that may have his positive attitude!!!
Great place! Needed the inside of my car cleaned so bad and Ali hooked me up. Gave me a great deal and they did a great job. My car looks and smells brand new! Definitely recommend.
Best Car Wash Around!!Ali the manager knows what it takes to to go the extra effort to make sure the customer satisfied.Price & excellent service can’t be beat
Great service at this car wash. I went in on a Wednesday afternoon with a filthy car, they actually washed and vacuumed twice (without my asking) to give me a clean car. Will be back. Great service!