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Number One Nail Salon
1800 4949, Flandro Dr # 390, Pocatello, ID 83202, United States
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Number One Nail Salon

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Al
Review №1

They did great work, wonderful quality. I found their nail polish so interesting! I think because I was new (not a regular), they didnt talk much to me. Which was fine, it wasnt a big deal to me.

Ti
Review №2

My friend and I went for failed pedis on a Monday after lunch around 1:15pm. After sitting with no communication for 45 mins in luke warm to cold pedi baths we decided to leave. She had a guy sit at her station and start working on her painting needs while the guy who was washing my feet and doing my pedi up and left and didn’t return to communicate the gel removal and reapplication needs. He instead moved a new comer into a foot bath and proceeded to massage her feet. Meanwhile, my friend was done and We’d been there for over an hour and a half before I was asked about paint. I told them I was out of time and that my friend was ready to go. They told me I owned 30 bucks! I was shocked! WTH? I am still wearing the same polish and have wasted going on two hours of my time! She said we have cameras and we gave you a pedi! Ok. That was ridiculous! I paid and had to go to another salon to get my gel removed and reapplied. They took under 30 mins! I won’t be back!

dm
Review №3

I have been coming to this salon fairly consistently for a few months. I’ve always felt slightly overcharged but have always left a good tip. Twice monthly for fills and color change on my toes. I had even discussed with Carolina getting a pedicure in the future. Today I went in to get color put on my fingers and toes because I’m going out of town this week. I mentioned I would be back for my regular fill next week with Carolina. That being said I was charged $45. Nothing but color, my own mind you!!! I did not tip. I called and Cindy seem unconcerned that she lost a $140/mo customer over $20! I won’t be back. Sorry Carolina.

He
Review №4

First time today. Love the peacefulness. Its calming for sure.

Ch
Review №5

Beautiful work and such creative artists ❤️❤️

De
Review №6

Miko is my new nail lady! I am absolutely obsessed with my nails! She paid such attention to detail and was very precise with her work!! She is super friendly and very easy to talk to!! Highly recommend her for your nail needs!!!

Gi
Review №7

I don’t get why people like it here. I went in just before Christmas and they made me pay 55$ for basic red nails. It wasn’t powder or anything special, just regular acrylic red nails. I was shocked but said ok I’ll give it a shot. The entire time he did my nails he didn’t say a word to me, it was very awkward and he came off as if I was bothering him. Four days after having the nails, one popped in half as I was just sitting there. I have never had that happen before and if I didn’t have a witness I doubt anyone would believe me. They made the nails so thin they were weak. I get they like to make them thin for looks but I paid 55$ for nails that didn’t last a week. Really disappointed.

Am
Review №8

Absolutely love them ❤ and they always give me exactly what I want. Everyone is so friendly and enjoying what they love to do.

sa
Review №9

Always feel so welcome when I come in every 2 weeks, whether its for my bi weekly pedicure or my nails. Love everyone there!

La
Review №10

Daughter was quoted a certain price then when was time to check out he raised price $20! He totally took advantage of a teen girl. Acrylic nails should not be $75, I could of taken her to a nice salon for $55. I do not recommend.

Ka
Review №11

I got acrylic nails that didnt even last two weeks before they started popping off, plus they were uneven and not at all well done in any way. The staff that did my nails did not have good customer service at all but it seemed like some of the others did. They would also switch between a bunch of different clients without washing their hands or getting the nail dust off of themselves which I thought was nasty, and they wouldnt get the dust off me either. I would not go here again, I only went here in the first place because they are open on Mondays but creative nails wasnt.

br
Review №12

I had a great experience here, the staff is super friendly and respectable. They did a fantastic job on acrylic sets and relaxing pedicures. Highly recommend!!

Mi
Review №13

My experiences is that men have no place in doing nails he seemed to be overwhelming the place and was extremely rude and had the golf even laugh at me theyre extremely overpriced and I was rushed out of there.. its no wonder they only have two stars on Yelp do not use this service I have heard stories from other people to the similar experience that they were rushed or they were not included with things Pocatello is a small town small but big and they do not cannot afford to run customers out especially first time customers good luck Pocatello is a small town small but big and they do not cannot afford to run customers out especially first time customers good luck to. Would not recommend unless you want to be ripped off do not use that man do not use that man. However if you have found a technician there that you like then stick with her I would not recommend using that man he has no place being in there anyway hes off putting and rude and extremely crass

Ca
Review №14

Everytimei I walk in a get right in and the people are really friendly! And the service I get is awesome!

Ju
Review №15

I had acrylics done by Randy. No appointment, I was the last walk-in of the night on Saturday, January 9th, Sunday was my birthday. I was turning 53 and I wanted unicorns and they worked with me till we found a design that worked for all of us, normally that is not the case with most spas. They went above and beyond to make my birthday nails special for me and made sure I was happy with it before paid for it. I could not be happier.

Je
Review №16

My pedicure and gel polish manicure are exquisite and I’m super picky! I’ve done my own gels for years never trusting anyone else because they never were perfect. No more! I’ma customer for life now!!

Te
Review №17

They dont list the full charges for their services.They add all kinds of chargesLike if you have long nails thats

Ma
Review №18

I have been going to Number One Nail Salon over 4 years and I love the staff and their work! They leave you going home satisfied! In the past I have gone to other nail spas and haven’t had the same service as I do with them. I definitely recommend them! Fast, clean, affordable, and always try to fit you in their schedule!

Br
Review №19

The only Nail Salon in Pocatello I go to get my pedicures done. Very Friendly Staff, Great Prices. Thanks So Much!

Ka
Review №20

Little busy, but always pleased

Ma
Review №21

This is my favorite nail and pedicure salon! My mom takes me here, I highly recommend this salon. I always receive awesome service. The owners are so amazing. Go check it out, you will love it.

Sh
Review №22

Rediculous prices, broke a nail 2 days later because when they did the fill the faild to put enough product on the nail to support the previous tip. Called and gave them a chance to fix it and they proceded to tell me what I paid for. I asked for reinforced product when I was there and was informed only with a NEW set! Jeez what a rip off!$35 for a fill and one nail repair.They are all breaking!

Fe
Review №23

Nice people. Clean, friendly environment. Kinda pricey

Ch
Review №24

I’ve been a client for 4 years and I feel like family. The entire staff whom is very friendly and I know by name is great to work with. It’s nice to go and decompress and treat yourself amongst friends. Love these guys!!!

Ti
Review №25

The people here are so friendly!!! I feel like family whenever I am there! I love Cindy and Randy. They are amazing people and do great work. I would recommend them anytime to anyone.

Al
Review №26

Love this nail salon, Best place to go for all your nail pedicure and wax needs. The employees are amazing! Randy is as well. They do amazing work

Sa
Review №27

Been going here for years. Owners are wonderful people and they do a great job!

Ko
Review №28

I have been a client for two years now. They always do a great job in a timely manner. They have so many colors to choose from. They are very personable and I enjoy my time there!

Ra
Review №29

I liked how easy it was to walk in and get your nails done without an appointment. This last time I went in I didnt like how it turned out because it looked nothing like the picture. I figured it was kinda hard design so I went in the next day and choose something simple. They put gel nail polish over the design from the previous day. It started peeling the same night, they couldnt take the time and take off the previous design, I dont recommend this place.

Ti
Review №30

Maria did an awesome job on my pedicure and Randy did an acrylic overlay on nails so fast and so well. Ill be returning here.

ga
Review №31

Professional, creative and reliable. Simply perfect and the feeling of wellbeing included.

tr
Review №32

Super nice and attentive. Very good job and good value for money.

Ka
Review №33

If I don’t make an appointment the staff always makes time for me. They have very polite, professional and kind staff. I have always been more than happy with the service and quality of work they do. They also have a great selection of nail colors and options for pedicures. I highly recommend this salon!!

Am
Review №34

Hands down the best nail salon I’ve been to! They treat you like they have know you forever. Cindy n Randy are awesome! They always make me feel amazing. Would not go anywhere else!!!

Ma
Review №35

I went in just barely over a week ago. I’ve already had one of my acrylic nails come off in that time. I have never had this happen ever before when coming to this nail spa and I’m disappointed. If I’m going to put the cash out, I hope these nails should be lasting over three weeks. Other then this incident, I love how the service usually is. You work fast and usually do my nails down to the cuticle like I prefer, so when my nails lift, it doesn’t show so quick.

Mi
Review №36

Even when the place is super busy they take the time to make you feel welcome and do a good job. I had the best pedicure of my life here. Sorry I did not get the young ladys name. And the staff has always done an excellent job on my acrylic nails; even when I want something out of the ordinary!

j
Review №37

My daughter and I both went yesterday. Both had a pedicure which was ok, not exceptional but ok. All staff wore masks and made sure all patrons did as well. We both had new sets of nails applied, (my daughter had to her old set removed $10) Randy did my set and I assume his “wife” did my daughters.My set was ok. (Some of my nails look like they need a fill already) I had asked for curved nails, not flat and he said it would be $5 more. My daughter had 2 nail repairs that were needed, he said $10, she opted for new set. The quality of her new set is substandard and the woman who did them very, very rude and not at all nice to her employees. Overall, we would not go there again. Quality is lacking, unfriendly management and they nickel and dime you to death.

Ra
Review №38

Best experience I’ve ever had! Me and my mother in law are just passing through town and this salon got us in fast and we were finished within about an hour and a half. We both had a pedicure and French tip done. It was filling up fast and they worked on everyone there in a reasonable amount of time. They are professional, so kind and welcoming! My toes and nails look amazing! I highly recommend this place!

Jo
Review №39

Super friendly and helpful with a gift certificate! Thank you!

Ju
Review №40

My nails always come out fantastic! Cindy does a great job! The staff is friendly and helpful! They always recommend new techniques and fashionable colors/designs. I receive multiple compliments every time I get my nails done, from total strangers. In need of a pedicure? Try the deluxe, it is like a slice of heaven for your feet and worth the extra money. Thank you Cindy and team for making me feel pampered!

he
Review №41

Only had very good experiences, always responding to the wishes.

Lo
Review №42

They do a great job.

Xi
Review №43

When I enter the salon there is no strong smell of nail polish so they keep it very well ventilated. Staff is very friendly and helpful. Very VERY clean. I recommend it.

Mi
Review №44

Had my nails done by Randy and Maria! They are stunning! Randy was quick and efficient and Maria was a great conversationalist. I will definitely be returning!

Je
Review №45

This salon is very enjoyable to go to. My grandma and I had pedicures done by them. They were very nice and accommodating. The salon is clean. I would have given it 5 stars if we had not had to wait 30 minutes after our appointment time to be serviced.

Ca
Review №46

I have been going to #1 Nail Spa for almost 9 years or a long as Cindy & Randy have been open. I have never been disappointed. They are clean, they also please me with nail color choices !! Love this place! They make you feel like family lol ❤💅

Ka
Review №47

Way too busy for just ok service. Asked for a flower, got design I could have done myself. Charged my card 3 times

Ng
Review №48

I love #1 Nail Spa. Im very satisfied with their service. It is amazing and they always give me good advice on how to keep my nails healthy and strong. The staff are nice and friendly. They always smile with customers even though they are tired from working non-rest in the morning until night. I recommend this salon to everyone.

Me
Review №49

I’ve always had such a great experience here! The owners are great and the girls are super friendly! They always have the latest products and do a great job!

Ma
Review №50

The staff is friendly and kind. I look forward to visiting with them as much as I enjoy getting a pedicure. I haven’t found anyone who does a better job waxing my eyebrows than Cindy and other places charge double the price. I’ve observed Cindy and Randy with an unreasonable and rude customer and they both were still very kind and patient. I highly recommend!

Kr
Review №51

I like that this place can usually get us in without an appointment. We had one today but just observing others coming in they didnt have to wait long without one. I had a young girl do my pedicure this time (sorry can remember her name) she was very good about not hurting as she cleaned around the nails.

St
Review №52

Great environment, I love how they are very particular in their work and keep the salon very clean. They sanitize, disinfect and sterilize every tool they use after each client. Friendly staff.

Pa
Review №53

Always my first choice for a pedicure. They have the amazing massage chairs that can almost put you to sleep. The staff is always so friendly and engaging. I always receive a great foot and leg massage that cant be beat. They also have a vast selection of gel and regular polish colors. Its a great place for guys to enjoy some pampering as well. They also offer an array of other spa services.

NA
Review №54

Googled nail salon visiting Pocatello and glad I did! Friendly smiles..taken right away by sweet technician. Polish selection all in color order..and good variety. Recommend this place. Nice people!

Su
Review №55

My mom and I visited them for pedicure and facial sessions. We thoroughly enjoyed the wax pedicure for a much needed foot pampering. The ladies who worked on us were both amazing! Loved the foot massage as well. The facial with their seacret magnetic mud mask was interesting (and a little pricey) but it didnt do much for either of us. Overall it was a good experience. I hope to be back, only for the pedicure though! :)

Be
Review №56

Ive tried nearly all of the nail salons in Pocatello and Number One Nail Salon is by far the best one. They do such a fantastic job on nails! They are not thick and bulky like some others, they are thin and very manageable. I thought for sure a few times my nails were going to fall off doing daily tasks, nope. They sure didnt.

An
Review №57

I am always happy with the service I receive from Cindy. I have been coming here for acrylic nails for several weeks now, and the staff are incredibly friendly. I look forward to my appointments and I leave satisfied. After visiting here, Ive read some of the negative reviews and I dont understand where theyre coming from at all. If you want your own file, one will be provided for $2. If youre unhappy with something, speak up and they will fix it happily. They are clean, friendly, and professional. Prices are fair and consistent.

Al
Review №58

This is my favorite nail spa in town! Everyone does such a wonderful job, so nice and friendly! My girlfriends and I came in for my birthday, Mariah and Carolines pedicures were amazing! Ill never go anywhere else! 🤗💕

Ma
Review №59

I have been going to #1 for over 7 months now and I absolutely love it. I have acrylic nails and my nails are always treated gently and look amazing. Their pedicures are thorough and feel/look great! The staff is fantastic and they make you feel welcomed and valued! I will always recommend #1 nail spa to anyone!

Ch
Review №60

Cindy and Randy Dang are amazing! I get compliments on my nails all the time and they last so much longer than when I use other nail salons. I love the art work Cindy does on my toes and I love the the gel manicure with French tips that they do!!!

En
Review №61

Fantastic service!! Everyone is kind and very welcoming! Highly recommend!

Pa
Review №62

I have been a client at Number One Nail Salon for over a year. The staff is friendly and the services I have received have always been exceptional. I have never had to wait more than a few minutes, even without an appointment, and the prices are competitive. I highly recommend Number One Nail Salon!

Ti
Review №63

I’ve lived in Pocatello for 25 years and I would have to say that #1 Nail is by far the best. The entire staff is very professional. I’ve been going every two weeks now for a while and I am so happy with my pedicure and manicure every time. Good Job #1 Nail you live up to your name!

Ja
Review №64

Staff is fun.Very creative: requested a design for my wife off the net a turkey nail match the picture. Service is fantastic even when they are busy they take time and do a great job. I suggested to my wife she should try them that was five years ago. For me love the massage chairs and a pettie every now and then .

La
Review №65

They are always quick and accommodating!

Da
Review №66

Hands down the best pedicure Ive ever had! I will definitely be back! Great friendly service and bery clean!

To
Review №67

I love going here with my sister! The people are very kind and are easy to talk to! The color choices are endless! Fast, easy, and perfect nails! Definitely somewhere to go year round!

Ra
Review №68

Honestly I could have done better myself! I got acrylic nails and I made two appointments one for a friend the other for me and both acrylic nails and both pedicures. When we got the they were unaware of what our appointments were for. Once they started on the acrylic nails I got the lady in charge and she was rushing and 4 of my acrylic nails were not put on straight, there are also many air bubbles in the acrylic itself. I have had the nails for 2 weeks and they are already lifting away from the nails. When I got my pedicure my feet didn’t even get to soak for a minute. The girls doing our pedicures were very nosy and did a poor job on my nail polish! This is the worst nail salon experience I have ever had! I say try lovely nails instead! They are much better in every way!

Em
Review №69

Best Nail Salon in Pocatello - not just today but for all the years they have been open! Ive never spoken to anyone who has has a bad experience here. Youll love that the salon is clean, everyone is friendly and fast and they will do what they can to get you in. Beautiful nails every time!

An
Review №70

I have been going for years and they always are exceptionally kind, efficient and do a great job. I love all their staff.

Li
Review №71

Beware: I had visited this establishment several times, and over time service seemed to be more hurried and sloppy. Well, the last time I was in there the male owner did my nails. It was a painful experience because he filed my thumbnails so hard. I bandaged my thumbs for several days. It has been a month since I had been in there. I noticed on the left-side of both of my thumbnails were becoming a dark gray color. Well, I have a fungal infection under both of my thumbnails. When I went back to the #1 Nail Spa the owner sold me their fungal solution and told me I will need to use it for 4 months, and she also tried telling me that I had just jammed both of my thumbs and that is why I have this fungal infection. I had a professional look at them yesterday, and have been assured that the fungal infection was caused by the painful manicure I received at #1 Nail Spa in Pocatello, Idaho on Flandro Drive.Response: No, Cindy. I had not worn acrylic nails for a long period of time. When your husband first put them on (for the first time) I had to bandage my thumbs for several days because he had filed so hard on the left side of both of my thumbnails. I noticed it graying underneath the left-side of both my thumbnails. When I came in for fill (for the first time), I asked about it. He went and got you and that is when you sold me the solution and responded that there was a fungus. No, there was not a hole in my nail, and you did not state that there was. Through Social Media, I had several other people state a similar tale. One person stated that she did receive a hole in her toe during a pedicure because of rough filing.

Ho
Review №72

Went there to get my nails done for the first time. The nail technician named Maria did I wonderful job. Thanks girl 😉

Su
Review №73

This is a wonderful salon. I have had two of the technicians do my nails and both did a great job. Its clean and not to crowded. I highly recommend this salon.

Al
Review №74

Very disappointed in the service. The guy was rushing to get my nails done. And all the lady’s talk about drama the whole time doing nails. Powered nails shouldn’t start coming off a week of coming in. I would never come back and pay over 70’s dollars for nails

mi
Review №75

The treatment is awesome! Thanks for always taking such wonderful care of me. Ive been coming here for about 7 years now and wouldnt go anywhere else.

Review №76

Visiting for a wedding. Definitely would recommend. I’m picky when it comes to nails, and they did a great job! Did everything perfectly!

Sh
Review №77

We have been going to #1 Nail Salon for several years now. They have always been very professional and polite. We get excellent service with great skill. Its my favorite place to go.

Sa
Review №78

I gave this a second chance but they rush through. She didnt ask me what one I wanted and have me the basic and couldnt upgrade and it only took 15 minutes. She was nice but pedicure wasnt

Al
Review №79

I have been going to the salon for several years. The staff is very friendly and does a great job with all their services. I would highly recommend it.

Ka
Review №80

I was referred by a friend to come here and my nails turned out amazing, I love them! Everyone there is a hard worker and they care about the clients needs I definitely recommend everyone to come here

Al
Review №81

I love this place. Cindy is super fast at doing my nails, and they always look great!!

La
Review №82

I have been in a couple times now and gotten pedicures. I got my toes done last week for my wedding and asked to have them cut to be a little straighter. She clipped them so short... and now I have ingrown nails in BOTH of big toes! I just wanted pretty toes, and now i have the worst pain in my toes and will for probably the next 2 weeks until they grow out.

Vo
Review №83

You will love, love, love this salon!! Cindy is amazing, talented, and so friendly! Randy and the staff make me feel welcome and very comfortable!! Best salon AND my favorite for over seven years!! 💖💖😀😀

Mo
Review №84

I love #1 Nail Salon! The staff is so super friendly, funny, and kind. I go there often and always leave happier from there. Not only because of the professional, great looking mani or pedi, but also because of the staff. Cindy runs a clean, professional salon.

Ar
Review №85

Maria was so kind and did such a wonderful job ony nails im very impressed! Definitely gonna come back😊

Sa
Review №86

This staff is soo much fun and my hands and feet look beautiful!

Ju
Review №87

I had the greatest experience. The people are so kind and sweet. They take care of you. Great colors to choose from.

Kr
Review №88

I love this place. Theyre so friendly and always clean. Best Ive been to yet. 😊

Ke
Review №89

Maria & Carolina are awesome! Professional & do a wonderful job! Had a great mani & pedi with them! 💕

Ka
Review №90

Very clean! Excellent work and a wonderful staff.

Th
Review №91

Awesome! Really like ms Chau and everyone in here. Nice place,beautiful nails and friendly 💅❤️👍

Er
Review №92

They did an excellent job on my girlfriends nails! Lol

ir
Review №93

Easy to talk with.and explain. Stuff clearly to me thank you...fast at helping me quickly....thank you...

He
Review №94

Very economical pricing good service and the ladies who works there always have a smile and theyre always happy I would definitely return to this place and give them my patronage

ma
Review №95

I went in about a week ago. i got a gel polish and within two days they started to peel. by now a week later they have peeled halfway off and catching on to things. happens every time i go here. will not be visiting again

Ra
Review №96

Charged me 5$ extra because I am handicapped and my left hand is paralyzed. It was a little extra work witch I would have tipped for but being charged extra for my disability was upsetting .

Ja
Review №97

Quite a busy salon but great services! Best to call for an appointment but like most salons, you may have to wait a few minutes if they are busy. Got a pedi while my mom got a mani/pedi and came out to $85. Not bad, especially since its been a little over a month and I still dont need a touch up on my polish.

Bo
Review №98

Been going here since I moved to Pocatello 8 years ago. They have always done a wonderful job. Thank you Cindy, Randy and staff!

Ma
Review №99

Cindy,Randy,lena,Kimmy, Kristen, Caroline,miko,Maria are the Best keep up the amazing work you guys! ❣️

Kr
Review №100

The service was friendly and amazing. They did everything nicely. Love my nails!!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1800 4949, Flandro Dr # 390, Pocatello, ID 83202, United States
  • Phone:+1 208-238-8999
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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