They had what i needed and some. Always a pleasure to walk in knowing they will have a couple deals you wont pass up. They didnt let Me down today either.

Friendly staff and they made sure our glad table wasnt broken before we left.

I would not recommend this store to anyone I bought a washer from here it had problems within the first 2 daysThey told me theres nothing they can do call customer service 6 months later Im still trying to get it repaired parts are on backorder

We have been everywhere searching for a dishwasher. Within two minutes of being in the Plymouth Hometown store, both my husband and I noticed a huge difference in customer service and appliance knowledge from the owner. He was so helpful, answered all of our questions, and explained differences between machines so clearly. Even better, the price we paid for the same model was significantly less than the big box stores. We will check here first the next time we need to replace an appliance!

August 2019 I purchased a stove, refrigerator and dishwasher from Sears in Knox. I also purchased the extra protection plan for each appliance. The end of June 2020 the Kenmore refrigerator began having issues keeping a consistent temperature. On July 24, 2020 I called Sears to schedule a repair. The quickest appointment Sears was able to schedule me for was August 21, 2020 (almost one month from the date I called to schedule)!!! The repairman was supposed to call me when he was on his way to my house. He called when he was sitting in my driveway then threw a fit because he would have to wait on me since I had to leave work to meet him! He looked at my refrigerator and informed me it needed two major parts and he would order the parts to be shipped to my house. I was told it would take 14 days max for the parts to arrive. I scheduled another repair appointment for September 9, 2020. The parts never arrived so I began calling Sears twice a week asking where my parts were only to be told each time that the parts were on backorder! On September 30 when I called Sears to find out where my parts are I was informed the parts were no longer available and I would be contacted by someone from Sears within 72 hours about receiving a replacement refrigerator….its October 21 and I never heard from anyone from Sears!!! So now I have been on hold today for 1 ½ hours with Sears and never got to speak with a real person and had to hang up the phone!!! So, can someone please tell me how I am supposed to get my refrigerator fixed/replaced?!?!?! Its been 4 months!!

Small, convenient & local. Had everything I needed.

Very nice people and are all around good atmosphere. Havent really had many issues with them

Needed a large capacity washer and gas dryer, in stock. They had them.

I was out shopping for a gas range when I decided to stop and see what Sears had to offer. The guy handling the store Wednesday (dont remember his name) was a great help! He explained the different finishes, the difference between conventional and nonconventional ovens, steam cleaning the oven, and more. He was very knowledgeable and friendly. He wasnt pushy about me making a purchase right then and there; I like that! They had a very good selection of ranges, gas and electric in various finishes. I will definitely be considering purchasing my range here when Im ready.

Sandy was so helpful today! She was determined to find the dishwasher I found on Google at Sears. I left happy and satisfied with a dishwasher on order at the price I found. Everyone should go to Sears there products last. Thanks Sandy.

Came in to buy a lawn tractor. The service was great, they was able to answer all my questions. The staff was really friendly. After I made my purchase I asked are all the Sears stores this friendly. Their reply was, I hope so. Ill will for sure shop there again!

Great. Lots to look at.

Bought a refrigerator at the Plymouth store very happy with the service and the delivery people were excellent, went out of there way to make sure I was happy

Friendly knowledgeable staff and I bought a washing machine while I was there

This store in Plymouth has the friendliest staff. Although I live in Knox Ill drive the extra miles to the store in Plymouth. They truly have the experience, and great customer service. I will for sure be back!

I usually order online. Pick up at store. No matter which one i go too its like home when i walk in

My experience with the Sears Hometown Store in Plymouth was awesome. Ill never shop Lowes again. The staff at Plymouth know their products and they are so friendly!

We bought a refrigerator, had looked 2 other places, this was the best store.😌 Thanks for your help.

The Atmosphere in the store at Plymouth is great. They have the friendliest staff. They were very helpful in getting me the right product.

Ill be back at this store for sure. I wasnt sure on what washer and dryer I needed and they just asked a few questions and knew exactly what I needed, and respected my budget. Thank you Sears Hometown Store at Plymouth!

Terrible service, my husband bought a GE washing machine and a refrigerator for his mom who lives in Plymouth in December 2016, the GE machine is already broken and they say it cant be repaired locally, didnt even last a year. The refrigerator NEVER got delivered. The repair man was scheduled to come out, my 88 year old mother in law waited all day long... apparently the repair man knocked once, didnt wait for the little old lady to get to the door, he left and left a note! She was beside herself! She has been without a washing machine for 3 months!

The lady at Sears went out her way to help me get the right belt for my lawnmower thanks for all your help

Best store ever sales staff is really nice.

Even though this sears is small it is still a handy place to shop.

Good serviceLimited selection of mattress, good price

Good Christian people own it!

Store had great sales and picked up a deal. But they did not have product in stock as said on line and the employee that helped me was obviously in a hurry to go home.

Costumer service good.

The best people to purchase appliances from!

Awesome store! Great staff with tons of knowledge of appliances!

Didnt have what I needed. Craftsman tool.

Month later I get my ratchet

Nice place to go

They were very helpful

Very nice people