Tyler!!!! ππ½βΊοΈ was excellent from the beginning, making sure I had the best rate. Also he was very determined, and persistent with meeting all of my needs. Answered when I called and left me making sure I had all coverage for a fordable price. I am greatly appreciated with the service I have received! I definitely would recommend their business!
Worked with Tyler H, got me spun up with new car and renters insurance very quickly and way cheaper than what I was at before with the same coverage.
Coltan did a great job explaining all the different options available at State Farm to my wife and I. He also answered any questions we had clearly. We will definitely be talking to him more about our future options.
I love this office! Ive been with state farm for 10+ years and I recently stitched to another provider due to a promise of saving money. At the end of working with this new company my rate actually went up 80 more dollars per month than they quoted me. And it was all done online with no real person to talk to.Needless to say I switched back to state farm and will never leave again. There is always someone to talk with in the office and they know me by name.~Caitlin Contreras
I have had great experiences working with this team. They are quick to respond and know how to get things done. They advocate for you and you can tell they really care. Maddie has been especially helpful-she respond to emails extremely quickly and knows how to do her job well!
We have been with Kyle and his team for the last 8 years or far. We donβt file many claims, but when we have the process has been smooth and seamless. Most recently with our roof. I had of nightmares when it came to submitting for this kind of claim. Just the opposite! Maddie - on Kyle team communicated well throughout the process. Any question I had she answered and was kind while doing so. I highly recommend this team. Thank you for making our life easier during 2020.
I have been with this agency for a long time also recommended them to my daughter who has a policy with them I have always been satisfied with the service I get when I call in Their employees have always been top notch and able to help with anything I need I would recommend this agency to anybody looking for insurance You will get top notch quality responsive service on anything you need
Tyler Hanson reached out to me to offer a quote and informed me he would be able to get me a much better deal compared to what I had with a different company. He sure did and wasnt at all pushing for me to change and even gave me time to think about it. Even got me a great rate on renters insurance to top it off. Thanks again Tyler.Thanks,Chris
I have had to call on State Farm a few times this year with a new teenage driver in the home. State Farm had been there for us and Maddie connected the dots to keep everything moving forward! Thank you.
Tyler was so great to work with! I dont often answer cold calls, but being in sales myself I thought Id give him a chance. He was able to bring all my policies under one roof, and save me over $1,500/year - it was an absolute no brainer. Definitely worth my time!
Very responsive in setting up initial claim and followed up on her own initiative. Easy to get in touch with
Our daughter just passed her behind the wheel exam and called to add her to our plan. Maddie was able to add her to our plan and provide us the best possible rate as well as providing other options and information as to what is available to us and what our daughter can do in the future through State Farm. Made it simple and easy.
I need a tow n the reimbursement check was in the mail in less than 2 hours the people that work here are the best ... GO STATE FARM VITENSE N ALL HIS EMPLOYEES
I worked with Maddie, a community outreach coordinator with State Farm . She was incredibly timely, knowledgeable, and on top of getting us through the process smoothly. As someone who does not know much about insurance, she was able to educate me on all of the terms and jargon that were unfamiliar and explain to me what I was getting for coverage with State Farm. We had such a great experience
Dave Lindau, Maddie, Kyle answered all my questions about my auto insurance and home insurance, always were available when called in, did their best to lower my insurance premium, which was definitely lower than what had before. They have been friendly, no pressure to me, and worked very professionally. I strongly recommend anyone, who is planning to switch insurance and wants to lower insurance premium, gives them a call first! In fact, they were recommended to me by my friend. I was very glad that I contacted them!Patrick
Great service, and reached out to let us know we could save.
We had David Lindau review our auto and home policies and he was able to save us considerably on our three vehicles. After some discussions about my life circumstances, David was also able to present me with an option to refinance our home through a partnership State Farm has with Quicken that was much better than the options I was exploring. Overall, I have been very happy with the straightforward approach and helpful options that were brought to my attention that i might not have otherwise considered.
They are really helpful and kind. They always reply in a super timely manner and Iβm never left waiting. Really great customer service all around!
I have been with the Vitense office for quite some time (more years than I can remember). Everyone on their team has been great to work with. I appreciate their responsiveness any time that I have had questions. If you are looking for a great State Farm agency to work with in the Plymouth area then your search has come to an end.
Tyler was a great help finding the best coverage at the best price to help bring down my monthly payments. Not only did he bring down my monthly car insurance but I was able to add renters insurance and the total of the two was less than I was paying for only car insurance with my old provider! He was professional and held me accountable by checking in when my responses were delayed. Very happy with the service thus far!
Maddie was very responsive and professional when she called me about updating my insurance. She was very sweet and helpful!
We have had a very positive experience with Kyleβs team. Dave and Maddie are very professional. We switched from another carrier earlier this year and are pleased we did.
After dealing with 3rd party insurance companies Im so grateful to be finally working with 1 agent. Tyler has been very responsive and always helpful with all our different needs. Even if it requires a 20 minute call. I highly recommend this agency and couldnt be happier with the service Ive received.
David Lindau followed up on a call from me about a request to change my auto and home insurance coverage. His approach was very professional, and he offered to send me quotes on both so that I could compare my current coverage. Timing was perfect because my auto insurance was due in a few weeks. In comparing the two, and talking with my daughter who works for Geico, it was an easy choice for me to make the change. I appreciate that I can call and be helped. I had trouble setting up my Drive Safe & Save Program, so David had me come to the office. He helped me, and it has been working ever since. The change in companies is saving me almost the cost of my new home owners policy. I was with the other company since 1961 -- because of a neighbor. There was good communication at that time but not after his death. I have had more helpful conversations with David in two weeks than I have had in the last twenty years with my other company. David cares and I am grateful! Carol G. Smith
Many thanks to the Kyle Vitense State Farm Insurance team on your support of our claim for our home storm damage repair. Right from the start you have been supportive and responsive to our needs. The project has gone smoothly, and looks great. Thank you
Ive been with State Farm for over 30 years. My original agent retired and they moved me over to Kyle Vitense and his team. While my record with NOT having accidents has been excellent, I dont drive new cars and HAVE had occasion to call for roadside assistance. This very last time, it was -10 degrees when I had a wheel issue. I hadnt even had time to call State Farm when a Highway Patrol pulled up behind me and offered to call a tow truck for me. I figured Id have to pay out of pocket but didnt care at that moment. The driver told me to submit a claim and within 2 days, Brianna in Kyles office, contacted me and said a reimbursement check was on its way! THATS service!And for you home owners, dont skimp out with some no-name insurance. I wont go into details, but someone sued me and State Farm stood behind me 100%. Kyles team helped me navigate the process. Without them, I cant even imagine what my life would be like today. Thanks State Farm and Kyles Team!!!
Kyle and his team provide excellent customer service. They are knowledgeable and will go above and beyond to meet your needs. I would highly recommend giving them a call!
Tyler was very helpful and I saved a ton!!Highly recommend
I was new to buying a car insurance and Nam and the staff were very helpful in taking me through the entire process and suggesting the coverages I should have. Also, their customer service has been good. They are responsive and look to add value to customers. I have been with them for over 2 years and very happy with the service of the entire team including Brianna.
Tyler helped us switch over our home and auto from Farmers to State Farm, answering all of our questions and saving us a ton of money - while giving us better value for it! Very happy and looking forward to a long relationship!
Our family has been State Farm customers for decades, and specifically Vitense Insurance for the last several years. We always received immediate responses to our inquiries or concerns. There are several employees in the office who are willing and able to help us when we have questions and the customer service is amazing!
Tyler was very patient with me as I navigated switching providers - he never pushed and allowed me to make the decision on my own terms. He is quick to respond to any questions or concerns I had. Im happy with my switch so far!
Maddie was very helpful getting me the information for a new quote. Her follow up was thoughtful and I appreciate her breaking down my new policy!
Really appreciate Tylerβs help finding the best coverage at the best price to help bring down my monthly payments. With tylerβs help i was not only able to bring down my monthly car insurance but I was able to add renters insurance and the total of the two was less than I was paying for car insurance with my old provider! Thank you tyler for all your help and timely followps. I will look forward to continue our relationship on this insurance policy you helped to setup.π
Im a young professional with little to no knowledge about most things insurance related. I was able to get a great primer from Danny regarding many topics I had questions about. I appreciated his patience with me and will gladly do business with this team
These guys really are the best! I worked with these guys on acquiring my first insurance policies out of college and Im so glad I did. I thought it was going to be a totally miserable process but they made the experience of acquiring and transferring all of my policies completely easy and seamless. Theyre always easy to get ahold of and very prompt in their responses as well as professional. They always make sure Im getting the best rates, any available discounts, and if questions arise they take the time to work through them and to always make sure I know my options. Highly recommend Kyle and his team.
Kyle and team have helped me lower my insurance costs tremendously.
Responsive and kind! Thats what I look for in a business. Someone willing to respond quickly and efficiently and that is what I get with this office.
This office has the friendliest staff. When I had to call in with a claim, they were compassionate and they handled everything, taking so much stress off me and allowing me to focus on recovering.
All the above. Ive been with this agency for years and they now serve my children and grandchildren. That says it all.
Great experience with the Plymouth based Statefarm team. Friendly, professional, accessible and very responsive.
Loved working with Tyler! He was very helpful and answered all of my questions I had. Out of all of the insurances I looked into, state farm was the easiest to work with. Very happy with my decision.
Ive had great service from this agency for many years. Most recently, Brianna Monroe assisted me. She was friendly and knowledgeable and quickly resolved the issue I called about.
Ive never spoken with Kyle that I remember. Andrew, however... Is very thorough in his work. Nicole is very friendly when I call. I have 10 policies with this office and they have always treated me with 4 star service. The only reason I say 4 stars is because I never rate 5 for anyone. They will continue to be my agents until my son insures with them when Im gone. Thanks, Andrew and staff (Kyle) .
Kyle and his team are extraordinarily efficient and caring.
Kyle and his team are great, they are highly responsive and help me stay on top of my insurance needs. I have a crazy schedule and generally dont give them much notice when I need to make changes to my coverage. With my most recent request I called late on a Friday and needed to make a change before the weekend, Kim found a way to get me the coverage I needed while keeping things simple for me.
I am extremely happy with the service provided from Kyle and his team. After a less than satisfying experience with American Family insurance, I decided to shop around. They were able to provide me with a less expensive and more comprehensive insurance package than I had been offered anywhere else. After taking care of the insurance, Kyleβs staff member offered personal banking services and I am so happy I switched to State Farm Bank from Wells Fargo. No fees and so much easier to work with! I highly recommend Kyle Vitense State Farm.
Maddie, like all others before, is friendly, helpful and get my request done quickly.
I have spoken with many of the team members on Kyles Team. No matter who it is - excellent conversations with wonderful people! Saved a ton of money by using the Drive Safe and Save App! Highly recommend.
I would highly recommend working with these guys. Andrew was especially helpful with everything and was very knowledgeable and friendly. He made the process easy when switching my auto insurance and adding homeowners insurance when I bought my house.
Excellent service provided by Andrew. Very knowledgeable and helpful! Been with State Farm for over 5 years and a very awesome experience.
After working with Nam and Kyle a few months back to start my first policy with State Farm I was stoked about the competitive pricing. When I went to renew, pricing stayed great but I was having a really hard time connecting with either of the guys I had initially worked with. Just when I was starting to get frustrated, Tyler picked up the phone and answered all of my questions and sent me the documents I needed super fast - Thank you Tyler!!
I am very happy with Kyle and his Cousin Andrew. Andrew is the one I had the pleasure of working with. He was kind and very knowledgeable with the every changing insurance market. He not only cared about making sure I had the best deal, but also wanted to make sure he is someone I can trust.I am very excited about my new journey with State Farm. Thanks guys!!
Kyle Vitense with State Farm is always available by phone or email and his staff are always eager to assist with any and all issues. The customer service is excellent!
Ive been very happy with the customer service provided by this agency for years. They reply promptly, find the answers to all my questions, are very patient, friendly and thoroughly professional. Thank you to the whole team!
Kyles office provides exemplary customer service. They are knowledgeable and friendly. I can always reach a live person when I call. I have no reservations recommending Kyle.Nicole in Kyles office was super helpful to me today and provided information that will help save me money. I am grateful to her!
Tyler at the Kyle Vitense agency is always attentive to our needs and is very responsive every time we contact him.
I moved here from Indiana for work. Andrew Stark from this location reached out to me about the move and got my transfer started right away. Within a day I had info on my policies. Every time Ive reached out for info or help, Ive gotten a prompt response within the hour. We even met face-to-face to restructure my policies into something more fitting.If youre moving in and need someone to meet your needs on your schedule, Kyle Vitenses assistants are a sure bet.
Kyle and his team are extremely helpful and answered all of my questions! They also made everything very easy to understand!
After years of paying premiums, when I had a claim, the claims department made it seem like it was my fault. Finally a claims senior supervisor apologized profusely, and the claim moved forward, but still with issues along the way. When I called my agent, Kyle, three times in one day to register my complaint about how I was treated by claims and to ask for help, I had to leave messages with staff, and Kyle never returned my call. Hard to reach and clearly not caring about his clients in their time of need. At renewal time, his staff is available and ready to take your money; otherwise, it appears customer service from Kyles office is not a priority.
Ive had State Farm insurance for years and wouldnt change! Working with Kyle Vitense and his office staff has been really easy. Any time I call with a question, they have an answer. They even helped me get a better loan for my vehicle! Ive got several policies through them, and think the service is great. A big thanks to Andrew Stark as well, as hes done quite a lot for me and my family!
Working with Kyleβs office has been so amazing! They gave me a discount double check and answered all the questions I had. They are easy to work with through email and always respond to my questions the same day. Thanks so much for the great service guys!
Thank you for answering all my questions. You were helpful and professional and didnt treat me like was clueless.
Unlike State Farm and good neighbors, Kyle is NOT there. This guy has got to be the worst insurance agent Ive ever had. The only time Ive physically seen or spoken to him was when he initially signed me up and took my money. In the years since, Ive never been allowed to speak to him-always pawned off on someone else. They routinely forgery to send out new insurance cards so i have to call in every time they expire. Most recently... Ive been trying to reach him now for two weeks, calling every day or two to leave messages with promises of a callback that never comes. Today I spoke with Andrew in his office who offered to schedule a callback two weeks from today. This means I will have waited 4 weeks to simply speak to my agent for a simple 3 minute conversation! I asked his employees if he is ever there and they assure me he is, but you wouldnt know it. I didnt want to leave this review but his insulting refusal to return a simple phone call after all the money Ive given him has forced me to warn others from doing business with this man.
What a great team. Amazing customer service and very helpful! 10/10 would recommend :)
Its hard to imagine finding anything negative about this State Farm location. Andrew was super helpful and ended up saving us some money, all while putting our needs first. It was a very relaxing time and Andrew was very personable. You can always call, text, or email State Farm and they respond in a timely fashion. Thanks State Farm!
Kyle Vitense and his whole team set a perfect example of how business should be done. Email response times and follow up are top-notch and they go above and beyond to ensure their clients are satisfied. Everyone is always friendly and accommodating when you speak to them and they do a great job of proactively evaluating services to accommodate changing personal needs. Whether it be insurance, retirement or just looking to plan for the future in general, Kyle and his team are a pleasure to work with and truly care about their clients.
Brianna was a great help in getting my request processed. She understood exactly what I needed and was able to clear the confusion created by customer service representatives in other offices in no time at all.
I canβt say enough good things about Nicole, the customer service rep. with Kyle Vitense State Farm. She was very sympathetic and kind, and when I thought her work with my claim was done, she went the extra mile to ensure that we were both satisfied with how my claim turned out. Itβs rare to find someone as committed and professional as Nicole.
Ive been with Kyles office for several years now and Ive been very pleased with my experience. Where they differentiate themselves compared to other Insurance companies Ive worked with is that they take the time to understand what I want and need. They have a massive suite of services, from insurance to investments, but I dont ever feel like theyre pushing a product on me.Ive worked with Tim, Nam, and Andrew from the office and Im very satisfied with their work as well. I had a credit card expire and I missed the notifications they sent through the mail. Instead of cancelled insurance, I got a voice mail reminder from Tim. On another occasion, I was at the DMV updating my license and had misplaced my insurance information. A quick call to the office and they were able to get me what I needed to finish my transaction.State Farms product is world class, and the team at Kyles office does an exceptional job sharing it with customers.
Amazing service. Very swift and efficient, help me lower my auto rate.
Kyle has been a great asset to my personal financial planning. I have multiple policies through his agency protecting my car, home, life and health insurance. Kyle is always professional and I have recommended him to several of my closest friends and family members who have also benefited from working with him.
I have been with Kyle Vitense for a while now and I appreciate all of their help on my numerous policies. The team over there is very professional and knowledgeable. They have taken great care of me and I would highly recommend them to friends and family!
Ive had State Farm insurance since 1988, and have loved every minute of it! Ive never had a problem, and they have always been there when I needed anything!
Im Extremely happy that I switched my car insurance from All State to StateFarm, with my busy schedule Im able to email Kyle and his entire team. The entire team has been there to respond to my emails and answer questions with the quickest urgency. I have a teenager who just started driving so its important to me and my family that I count a team who is there for us!
My whole family has had State Farm insure our home, cars and business for over 20 years. When Kyle and his team took over for our previous broker, we were a little concerned because we were so content. However...Kyle, Naam, Andrew, Rachel, Tim...Im not sure who I may be forgetting?...they have all been extremely helpful!! We are very pleased with their personal customer service!!I would highly recommend!! :))
My wife and I recently made the switch to State Farm from Ameriprise for both auto and home (condo) insurance. We have dealt most closely with Nam who has been very helpful, professional, and fun to work with! He was able to provide us with a lower cost than we were paying, and the experience has been so great I didnt even feel the need to shop around.I highly recommend this State Farm office to anyone that is looking for a good customer service experience, while still getting competitive pricing!
I have my home and all of our vehicles insured with Kyles office, i called recently to make some changes and i was helped by Maddie. she got me all the information and made all the changes in less than ten minutes, everyone there has always been very helpful, I would highly recommend this office for all you insurance needs
Superb experience here and was always helped promptly by staff!
It was a pleasure working with Kyle and his team. Andrew Stark answered all the questions I had and helped to get the perfect policy for me! Would recommend to anyone looking for a great policy with excellent customer service (so basically everyone).
So I just switched over to State Farm from Geico, couldnt have made a better choice. They helped me realize there were major problems in the insurance plan I had and got me the coverage I needed. The team at the State Farm: Kyle Vitense is always very helpful and get back to me quickly whenever I have a question. When someone hit my car last year, they took care of everything, it was a stress free process. I highly recommend State Farm: Kyle Vitense!
Very helpful and nice
My wife and I came to Kyleβs office three years ago after feeling disconnected and misunderstood by our previous insurer, who seemed more interested in selling us product than helping us. Kyle, Tim, Nam, and Luke have been great to us ever since.During our transition to State Farm, Kyle was amazingly accessible, taking the time to explain the policies and investments we currently had and why they worked and didnβt work. He showed us what he would do with those policies and investments and clearly explained why. There was no pressure or salesmanship of any kind; his knowledge of the products we currently had and what he could offer, and his understanding of our current situation and our goals made our choices easier. He is someone my wife and I trust to take care of us and our interests, over his own.His team has also been extremely helpful, often on a moments notice. Itβs nice to be able to call an office and speak to someone who remembers you and your situation. Tim has emailed insurance cards to me as I stood in line at MDOT, helped sort out mortgage questions, and is always aware of potential discounts for which we may qualify. After a fender bender, where the other party disputed his obligation to pay for the damage, I made one phone call to Nam, who called the other partyβs insurer and sorted the dispute out, sparing me any hassle or concern.My wife and I currently take advantage of several products that Kyleβs office provides from life insurance to retirement plans, and those products we honestly believe are worth every cent, but what makeβs this office unique is the people that work there and the care and service they provide.My recommendation isnβt that you do all that we have done with Kyleβs office, but that you simply make an appointment to speak with Kyle, Tim, Nam, or Luke. You will find an insurer who simply wants to help you and your family in the best way possible for you and your situation.
Since moving all my business to Kyle Vitense State Farm office, each time I make a call, I am reassured I made the right move. Their response times are second to none and their attention to detail is impeccable. I have received professional, honest guidance in every facet and canβt recommend them enough. Thank you Kyle and team!!
I have been with State Farm for 5 years. I have had two incidents with my car, and Andrew Stark has helped me through all of my claim questions. I would highly recommend State Farm.
I recently purchased full coverage car insurance from Kyle Vitense and his service was exceptional! He took initiative to discuss different financing options and was able to reduce my rate by ann entire percent! He was very knowledgeable and I felt very comfortable that I was getting the correct insurance for a fair price! Thank you Kyle for the excellent service!!!
Very positive experience starting coverage with State Farm. Great communication and overall customer service.
Kyle Vitense State Farm provides excellent service. Within minutes of my phone call, Kimberly Cote answered several questions I had regarding my auto insurance, and had emails sent that solved my problems.Catherine Lunzer
Iβm extremely happy with the service Kyle and his team provided me.
Quick and professional!
Wow, just really, really great stuff. Quite professional, so friendly, would buy again! They are extremely responsive and Andrew Stark was a pleasure to work with.
Maddie is awesome and always so helpful!
They are extremely professional as anytime i have visited or called their office, the many times i have talked Nam Pham as been exceptional in his work. Please keep it up ! All the staff in that office are quite professional and i hope they treat each and everyone the way they do treat me exceptional treatment.
Great experience at State Farm (Kyle Vitense) agency today. Policies were reviewed and explained with options provided for improved coverage and cost savings. Thanks Andrew!
We work with Nicole and she is always friendly, prompt, and incredibly helpful if I have any questions!
Very happy with their service, would recommend working with them!
I was recently in a car accident and Andrew was incredibly helpful in walking me through the process of an insurance claim. Excellent and professional customer service!
My wife and I needed to go over our policy. Andrew was very kind and met with us outside of his normal hours to review it and make sure everythng was accounted for. He did a great job!
Very reliable insurance agent. I always get quick answers to my questions and have had no issues getting the information I need.