Always helpful and willing to break things down so the average person can understand what is covered. I dont make claims often but when I have, they were there to help. Would recommend.

Always responsive and helpful with my insurance needs.

Love this insurance agency. They are honest in helping you with your needs and very prompt in their communication. Very good customer service skills with every person I have spoken with!

Amanda and Bailey are total rockstars at what they do; Including taking time out of their day to meet with me, go over all the policies they agencies offer, and break down each piece of the puzzle in a way that is easy to understand. They are genuine in their approach to make sure you are covered for a myriad of scenarios under the sun and that you have the most applicable protection for your lifestyle. So incredibly happy with our choice to switch!

As a long time customer of my previous insurance agency, I never questioned my coverage and rates. I couldnt be happier with my decision to switch, as Bailie was incredibly informative and had my best interest in mind. Shanes team is always a pleasure to work with anytime I have questions.

Great team to work with. Had answers for all my coverage questions and came up with the best insurance for my home & auto. Much better coverage then my previous agency. Highly recommend.

Ive been a customer of State Farm (Shane Mason) for awhile now and I have nothing but good things to say about my experience. The staff is helpful, friendly and knowledgeable always willing to go the extra mile to help me out. Faye is one of my favorites!!! I love to raz her when she answers the phone and she always laughs and takes it i stride because there just like family. I will be a State Farm customer for life!!!

When working with the staff of the Shane Mason Agency, you really notice their personal touch on everything. It is clear that Shane and his staff are willing to go the extra mile to make each customers experience the best that it can be. I would recommend Shane Mason if you are looking for a professional dedicated to putting you and your insurance needs as his top priority.

I am very pleased with the service and coverage I get from Shane and his team. I switched from American Family and am always astounded how much work my agent Bailie does for me. She is always going the extra mile to ensure that I not only understand my home/auto policies, but they are doing the most they can be for me.

The staff at the Shane Mason Agency are incredibly helpful and knowledgeable. I have complete confidence in his agency, and I know his staff have my best interest in mind. Everyone at his office is friendly and more than willing to answer my questions. I would recommend Shane Masons State Farm Agency to anyone!

I had the pleasure working with Melissa Hagberg. She was very professional and informative when setting up my auto policy. She took the time to inform me on what I was going to save by switching to State Farm Insurance. She even went into detail on what my policy would cover and how each coverage worked. I highly Recommend Shane Mason State Farm Insurance. Now I can feel at ease with my auto policy, knowing my coverage and benefits of being with State Farm.

Faye who works here is by far my favorite customer service person I have ever talked to. She is so friendly and helpful. I LOVE State Farm.

Shane Mason’s agency is always willing to go the extra mile. Their service is exceptional and they are very friendly and easy to talk to. And the best part is, I’m saving money on my auto and renters insurance!

Had Shane for 25 years now, always friendly and helpful

This agency is the best! Shane and Bailie are awesome, best agents/company I have used!

Great place to have your insurance needs and/or financial assets! Highly recommend Shane Mason Agency, as they prioritize and personalize your needs with their services.

Id never recommend any one to Shane. I felt pressured in to buying products I could not afford his Staff have a major Attitude all I can say is Im glad I left

Never had so many issues with one insurance company as I did this one. Not competent.

Best insurance agency in the Twin Cities!