Totally awesome customer service. The team here is very cohesive offers exceptional service. It is amazing how quickly they can take care of any requests I make. Moreover, they patiently explain the complex world of insurance at a level that I understand and I never feel like they are upselling me or are condescending. They will meet with me and my wife as often as I want to ensure that I am appropriately covered, without overpaying. They also make things easy for me and I would HIGHLY recommend you check them out if you re looking for an insurance agent or shopping around for services. 5-Stars!
Fifteen years ago when I moved to Minnesota I was looking for mainly car insurance, which is where I met Joe and his team. A few years later I bought a home and working with Katie from Joes office was such a warm and welcoming experience into the Joe Gehlen State Farm family. Joe and his team took great pride in their knowledge, costing, and assured we were taking care of during any catastrophe from the Minnesota weather, which there was a few incidences with large hail damage to both home and truck and quickly upon my call this team rolled out the red carpet to make certain we were taken care of. I cant say thank you enough for your professionalism and always looking to benefit your customer with added protection with the multitude of plans that you offer. Thank you again for everything!
Truly enjoyed working with Joe Gehlen and his team! They made getting car insurance simple and effortless! Their team member Colette, helped me feel confident in understanding my policy and peace of mind knowing I would be well taken care of if something were to happen. I am so happy that I made the switch to Joe Gehlen’s office and the State Farm family!
Always a very pleasant experience working with them. They are always there to offer the best rates and services possible.Keep up the good work!
Joe and his team are the best. They know us by name and we never feel like just a number to them. They are very responsive as well when we call with any type of question...big or small. We have been with this office for over 20 years and have no intentions of ever changing.
I switched to State Farm when I purchased a new car and my previous insurance skyrocketed. State Farms rates are very affordable and Katie was fantastic to work with. She answered all my questions and had a quote to me almost instantly.
Love working with this location and this staff; everyone is always SO kind and very responsive with any of my questions. Katie is especially patient and kind, thank you everyone for your hard work!
They treat you like family, know your name. Always willing to help and are on top of everything!
We have been with Joe Gehlen and State Farm for nearly 25 years and we appreciate the excellent service, sound advice, and prompt response to our insurance needs.
Ive been with Joes team for almost 10 years! Theyre great to work with!
Joe and his team have been beyond the best team I have worked with! Even out of the insurance realm, their service is hard to beat. I cant tell you how many times I have emailed or called Joe with random questions like How much would my rate go up with a trampoline? or If I get this crazy car, what is my rate looking like?. He has always gotten back to me within a few hours, even on the weekend! He invited me to his office just to thoroughly go through every detail until I fully understood everything and made sure I had the best coverage. I recently bought a house and getting insurance for that was a walk in the park with his team. I had a question about a claim on a camper I emailed him on and he called me immediately to walk me through it. He checks up on me all the time to see how I am doing and if I have any questions. I have been there 5ish years I believe and I have never thought about switching. Even if insurance was cheaper elsewhere (which its not), I could never leave the service I get with Joe and his team. A++++!
Great service and people!!! We love State Farm, Joe Gehlen, Katie and the team!
Joe and his team are too notch. Professional, Responsive, and always kind.
Used this agency since Joe acquired it. I have always been impressed with their knowledge and helpfulness.
Joe and his team have always been extremely helpful, responsive, and professional. They have helped us thru car accidents, storm damage, and establishing 529 accounts for our children. We have been with Joe for over 10 years and would I highly recommend him and his team.
Do not go to this location!! I have been a policy holder (Auto) through Joe for 1.5 years. Turns out he got my V.I.N number all wrong, I couldnt believe this happened. I just noticed this, thankfully I never needed to file a claim, because Joe can just say well sorry that vehicle is not listed. I am CANCELING my policy immediately. Worst part is that he wont give me any types of refunds for their mistake. I do believe that State Farm is good but go to an actual experienced agency there are others in Plymouth MN. Good Luck! hope this helps.
Great agency super helpful and great rates and service
I love this agency. I have had many insurance companies/agents in my life and Joe Gehlens office by far surpasses all the experiences I have had with any of the other ones. I always recieve friendly and caring support over the phone when ever I have questions about my policy. It always feels like im family when I call. I would strongly recommend them to anybody for life or property insurance.
They do not return phone calls, left two messages already, need to cancel
Something just seems off about them. I dont want to get into specifics. Lets just say go else where. I am going to try this State Farm a few miles away.