Rick is very niceHe listens to us and shared me all the gym membership details

Overall I love this gym, its not even 5 minutes from my house. Warning though, last time I was there a man got my attention by putting his hand on my waist and left it there for a couple seconds. I had my headphones in but he made no attempt to get my attention by waving or anything like that. He and the other gentleman he was with had also been watching me for well over 30 minutes so I was keeping them in my line of sight. I was just finishing a set of sit ups when he walked up behind me. I shouldve told one of the trainers that was in the office but I was incredibly creeped out and uncomfortable so I left. Both were at least 60 years old and white.

Jarret the GM, makes this place dynamic with the way he drives motivation for everyone to exceed their personal goal. Of course it’s up to you, he drives a competitive environment. I definitely recommend this gym if you are ready to make some serious changes...this is a professional environment that thrives off the success of everyone to succeed!

Staff is amazing, always willing to help with anything. Always open for all you fiends. This place has been a blessing!!! Free weights, bench press, squat rack, personal training, class training. They have it all. Good monthly fee as well.

The air quality is very bad. No air circulation and it is smelly. It is also very hot all the time and they have been saying that we are repairing our AC for the last 2 years but it seems the AC is never being fixed!

Great gym. Has all the equipment you need and a large amount of space. Tons of cardio equipment as well. Best part about this gym is easily the staff. Very friendly and easy to talk to as soon as you walk in. Definitely recommend.

I had an issue with previous management and Jarrett was SUPER helpful and quick in resolving all issues i had

I am really disappointed in my experience here. I have been a member at all of the big gyms in the Metroplex. I was excited to get a membership here because it is close to my house, open 24/7 and smaller in size. I dont really use most of the amenities the bigger gyms offer.I stopped by last Saturday to see if I could get a quick tour and sign up. The doors were locked so I called the number a couple of times and left a message. Nobody answered or called me back. I thought no big deal. With the pandemic they are probably requiring appts. Went home booked an appt for Monday. I showed up on Monday a few minutes early for my appt. I waited over 20 minutes for the guy that I had an appt with to show up. He never showed up so I left.I am surprised by the lack of interest in my recurring revenue or my membership. I have never visited a gym before where they werent pushing you to join. Not this place. They could have cared less about my money or time wasted on trying to support their business. Oh well

Fantastic value. Personal attention.

Very one on one, clean facility amid the pandemic, great communication with staff! definitely a gym that treats you like family for sure!

These ppl are very professional and personable. If they would have had the classes I needed I would have chosen them. If your looking for these qualities you found your spot

Great neighbourhood gym! Awesome atmosphere and the Staff are super friendly. The facility and restrooms are always clean. Allan is a great manager and is always available to help! The class instructors and trainers are fantastic and will adapt to all levels of fitness. I highly recommend Anytime Fitness West Plano.

I’ve trained at a lot of gyms. Some big with every amenity imaginable. Some with nothing much at all. What I like about this Anytime Fitness is it’s big enough to have everything I need. It’s also small enough it really feels like a community gym. Everyone learns each other’s names. People clean up after themselves. No feeling intimidated whatsoever. It’s been around for a wile and I hope it stays around after all this Covid-19 stuff gets better.

I experienced deceptive membership practices. use caution

Terrible Service, Ive reached out and repeated cancelled my membership, theyve continued to charge me for 6 months. Terrible leadership and uncapable of providing an honest service. I will talk down about these people for a long time. Losers - waste of my time and money!

Very clean gym with caring, experienced staff ! The AF Live classes and other classes are taught by top notch instructors ! The training staff is fantastic, and there is someone for everyone . There is a neighborhood sort of clientele and community that is friendly and supportive ! Come try this gym today !

Once the pandemic hit I was out of a job and on the official anytime fitness website it said they were not going to charge your account for the month of April since all the gyms had to be closed for the lockdown. However they still charged me the usual monthly fee so I sent an email to this location and they said they were going to issue me a refund. Two weeks went by and I still hadnt received my refund so I sent another email and he apologized and said he was going to initiate the refund again. Anyway it is now June and I never received a refund. Usually Im not the type of person to argue with any businesses. However in my opinion they were being really unreasonable, I was short on money at the time so that wouldve really helped me out. It doesnt even matter to me now honestly, Im just glad my yearly membership expired in May so I will not be coming back here. :)

Its hard to gym with a broken foot but going late helps. I love the 24 hrs option. I was there around 10 and had the run of the place.

I was a member of another health club for over seven years. A friend of mine referred me to Anytime Fitness, Plano over 1 year ago. From the minute I walked into the facility, I realized how much better the club was than what i was accustomed to. Beginning from the cleanliness, to the condition of the equipment and the professionalism of all the employees. I know first hand that other 24 hour facilities are 24 hours in name only and have numerous restrictions on the club hours. Whereas Anytime Fitness provides true 24 hour access with your own personal key. At other facilities, when the equipment breaks they simply put an out of order sign on it. It usually takes weeks for it to be repaired. At Anytime Fitness, I have never seen a piece of equipment out of order. Also, their state of the art equipment is updated on an annual basis which I love. Even when I have seen a pad with a tear in it, it was replaced immediately. The sanitatizers for the equipment and your hands are well stocked at all times. One of the two owners, who are very approachable and knowledgeable, are there seven days a week and up to 80 hours a week which is way more than their advertised times. After one year of being a member and being there everyday, I have nothing but extremely positive comments on this facility.

Anytime Fitness locations are privately owned so they can be hit or miss. The one on Independence stays clean, cool, and is an environment I look forward to working out in. The owner is flexible and clearly pays attention to the facility and his clients. I would recommend joining here.

This is a wonderful gym that provides all of the necessities anyone needs to increase physical health. This gym has given me the opportunity to meet new people and stay in shape. It is rarely over crowded and has phenomenal equipment. The owner was extremely nice and accommodating. I am looking forward to being here for a while.

Ive been a regular at this gym almost since its inception - going back to 2009/2010. I must say over the years, through different ownerships, the gym has been a well run place - clean, well organized, and functional. However, over the past several months, the gym is overrun with trainers and their trainees - while this may be good financially, for the owner, it creates a resource issue for regular members. Many trainers (especially the males!) have the mentality of an occupation army, care only about their trainees, display a lack of sensitivity to others in the gym, and hog up work out stations. Why not set aside some time that limits the number of trainers using the gym? This will free up space and resources and those of us who have flexibility, can work out in those hours. Also I would definitely recommend that trainers go through a course on awareness and sensitivity. Cant hurt!

Great facility and staff. The equipment is always clean and maintained. This location isnt huge as far as overall floor space and amount of equipment go, but they have everything I need for my workouts and I have rarely had to wait for equipment so no complaints there. They also offer a lot of classes here as well. I personally havent tried the classes, but they always seem to have a good turnout so I imagine they are pretty good. I would recommend this place if you live in the vicinity and are looking for a quiet place to work out where you dont have to wait for equipment.

GREAT GYM!!! Have been going to the Plano Anytime Fitness for years now! The staff takes the time to get to know everyone and is always super helpful!! The facility is very well kept up, and even offers a ton of great classes! Some gyms can be very overwhelming with the mass amounts of people and equipment - this place makes working out feel relaxing, enjoyable, and still productive (they have everything you would need). Its very AFFORDABLE as well. I would highly recommend this gym to everyone!

I echo everything stated by the last reviewer.In addition, i have noticed an increase in pushy sales tactics. The barrage of emails and VM are unnecessary. If i dont respond the first time, let it be. My main issue is with the trainers and some of the new staff.The owner and main manager, I believe James is his name, have always been very kind and pleasant. No issues with them.

I have been with Anytime Fitness in Plano since they opened. I absolutely love working out there. The staff is super friendly and the atmosphere makes you feel at home. I have worked out at other places and have never felt at ease or at home like I do here. Jeff is an awesome manager and has always provided me with excellent customer service. I love the classes here!!!!! Zumba is AWESOME!!! I have referred several friends who love this place as well!!! Luv you guys!!!! -Manda

Worst experience ever. Instead of giving you a membership they just give you a trial membership for a week and renew it . dont try this .I talked to them about 6 times but they didnt fix my issue yet. So i submit a complain to Corporate .Lets See.

The classes were great and the instructors were excellent! Its definitely a no-frills gym - but if you love group classes like Zumba, this is your place!

Best gym Ive ever been to! I was looking for a gym that had kickboxing, and I found Anytime Fitness down the street from me. I was so excited that the classes were included with the membership, and I would have 24 hour access to the gym. I have grown to LOVE this place, the people, and the workout experience. The gym is ALWAYS maintained and kept up, including the cleanliness and equipment. There are so many different types of classes, and they are offered at so many different times throughout the week, so you can pick and choose what works with your schedule. If you arent interested in classes and want to do your own thing; all the resources are available. Its a very friendly and warming environment. I recommend this gym to anyone no matter what kind of workout you are wanting - theyve got the tools for you to use!!

I have been to almost all locations of anytime fitness in Dallas/Plano/Allen/McKinney area and this one is no doubt THE BEST!! They have tons of different classes (yoga, zumba, kickboxing, etc), the staff is super friendly, the place is ALWAYS clean! Its perfect and super affordable! I have recommended this place to all my friends and they love it!

The day after Plano announced the shutdown of all gyms for 30 days was the day we were charged our monthly dues for the next 30 days. We are small business owners suffering through this, but we dont collect money from our customers when we cant provide the goods or services they are paying for.

House music too loud and anoying. So loud I cannot enjoy my ear plugs

For the price, this is a great gym. I mostly use the machines (treadmill/elliptical), and Ive never had to wait for one. I also have a membership at one of the larger chain gyms in the area, and its always crowded, has broken machines, and is generally dirty. No so here. Mornings (8-9am) are never really crowded, which is great to me.

Small and quiet.... pretty nice... they only have only have one Smith machine and one bench

Great gym with a strong community. Highly recommend it to all people

I have visited several anytime fitness gyms but the one on Independence Pkwy in Plano is my favorite. I like the fact it is open 24/7. Great staff, friendly and helpful. Jeff and Keith are tops!

Great atmosphere for getting a good workout.

Excellent all around gym💪🏼

Great place for working out. Friendly staff and people in general.Always open 24/7.

I visited this location today (11-5-2013) and received very poor treatment. Upon entering the sales office, I explained to the staff member that I am from Omaha, and I will be returning there in about 2 months, and I’m looking for a 2 month membership. I didn’t get into too much detail about my traveling back and forth between Dallas and Omaha. I didn’t think it would be necessary. I was informed of the cost at $35 per month, so essentially I would pay $70 for 2 months. That seemed reasonable. However, the staff member (who seemed to be the only one on hand at the time), showed his reluctance to selling me a membership since I am not a resident here. I explained that I carry a TX driver’s license, my mail is sent here, etc. I am truly considered a Texas resident. He curtly said, “But you said you were from Omaha”. I didn’t know what to say, as I didn’t think where I originally come from or my residency status should be an issue. Anytime Fitness is a national company with thousands of locations worldwide. After this conversation, I received a very short tour from a person who was clearly disinterested in my perception of the facility. I hopped on one of the treadmills, and did a short workout. The whole time wondering why the man was so rude. Bottom line is I didn’t feel welcome by this staff member at all. He clearly wanted to make my residency status an issue. I don’t think that was the real issue. I think since he heard I was interested in only paying for 2 months at the gym, the profits due to my business were lower than a potential member who would purchase a membership of a year or longer. In his eyes, my business wasn’t worth the time or effort.To Mr. Staff-Member-Who Made-My-Residency-Status-An-Issue: I was born and raised in Omaha. That is why I said I am “from” Omaha. However, I moved here in 2005 and have been a permanent resident of this state since then. I received my associate’s and bachelor’s degrees here in Texas over the past 9 years. I have also been consistently employed here in Texas since 2005. The majority of the year, I am living here in Plano. I am a legitimate, tax-paying resident of Plano, Collin County, and the state of Texas. In recent years on occasion, I make extended trips back home to see family, take care of family business, take care of sick family members, etc. That is because my job that is physically located here in Dallas allows for it. I certainly would get less hassle getting a library membership or a membership at one of the City of Plano recreation centers. And I have done both in the past. I shouldn’t have a problem in the future, should I chose to do so. I was entertaining the idea of buying 2 months up-front at your facility, and upon my return from Nebraska, buying a more extended membership. Unfortunately, my stay in Nebraska starting in January is anywhere from 3-6 weeks, and I am not entirely sure of my return date. The treatment I received today was extremely poor and I will not come back.

Great equipment, location is perfect and CLEAN!!!--I was amazed at the quality of this gym was when I signed up. Amenities and location are what a fitness center with todays consistent fitness user requires. There are multiple gyms/fitness centers you can choose from, however, you gain efficiencies that a smaller, less crowded facitilty, such as Anytime Fitness provides. This facility provides everything, and more, for the person who requires a professional staff, state of the art equipment, incredibley clean gym for everyday use. Ive used all popular fitness centers/gyms for 20+ years and Anytime Fitness is by far the best.

My family and I have been going to Anytime Fitness since theyve been open and we love it... affordable, friendly staff, clean, great equipment, and always open!

I love being a member @ this gym. Facility is always clean and I am always welcomed by the staff!!! I would HIGHLY recommend this gym!!!!

Nice gym, usually very clean, great shower rooms.

Nice place with good equipment. However, I have to disagree with the majority of the other reviewers; the place is NOT very clean. Perhaps the newness of the place is misleading. At first glance it does look clean but after going there for a couple of months it is obviously cleaned infrequently. There is a persistent layer of dust on the cardio equipment - which I use extensively. My concern is that if I can see a layer of dust.. What am I not able to see? Whenever one of the employees is there he just sits in his office and surfs the internet and watches movies. Overall a nice facility but I am always concerned about workout facilities that are not cleaned regularly; they are breeding grounds for bacteria.PS: I have used the ANYTIME FITNESS on PRESTON @ FRANFORD and it is amazing ... definitely a 5 STAR facility. VERY clean. The husband/wife owners treat the place like it is their home.

I travel for business. I joined anytime fitness due to the great facilities around the country I would have access to when not at home. I called to verify the Zumba schedule for tonight and spoke with a man who kept saying my club. Leading me to believe he is the owner. I was told I would have to pay a drop in fee to take the class because I am a visiting member. And he wasnt very nice about it. I have never been told this by any other club I have visited. He went on to tell me he pays his instructors $30 a class. I could avoid the fee if I transferred my membership to his club and paid my dues to him. Hey, he would pay the instructor fee even if I wasnt in the class. CHEAP! It was only $5 but I is the principle. If you are looking at joining a club, I would stay away from this one. These actions lead me to believe you would get screwed out of every penny possible. Terrible customer service.

Very welcoming and knowledge about the workouts on a personal level

I have been a member of Anytime Fitness Plano for over 2 years. The facility is great, always clean, great equipment, and an excellent friendly staff. In addition to the top notch equipment in the main gym area, they offer a wide variety of classes. If anyone is interested in Zumba, they have two of the best Zumba instructors that I have ever had the opportunity to take classes with and they offer both Zumba and Zumba toning many times during the week.

Very easy sign-up, clean, and very organized.

I have been a member of several area fitness facilities and tried out the rest. I joined Anytime Fitness for several reasons. I was looking for a place to workout not a social club. Anytime has all the equipment I need and use and a great mix of free weight equipment, circuit training equipment and the latest cardio equipment. Although I do not participate in their Zumba classes, I have observed them and they appear to be competitive to anyones. The instructers are very qualified according to their bios. The aspect that is most appealing is having the opportunity to workout at whatever time I can fit it in. Most of the time that Im working out, I share the club with a handful of people like it is my own personal place. With respect to the cleanliness of the facility, it is miles ahead of the other clubs that I been a member of or have visited. The staff couldnt be more nice and it makes you feel like you are a family member more than just a club member. I wouldnt work out any where else but Anytime Fitness, Plano!

Clean! I wish there was more equipment at times

Nice facility plenty of equipment

The management was incredibly rude. Within five minutes the manager lost my business; incredibly rude. Before opening a small gym, they should take a course on customer service and client base building.

This place made me go back to 24hour fitness in a heartbeat.

I love being able to come and go with out hassles.

Work out when you want to

Ok facility. Wish they would not require a snail mail written notice to cancel the membership.

I thought about switching to LA but remembered LA is not open ANYTIME

Just bad attitude and worst customer service.

Nice gym

Great atmosphere

This club is cool ! Barb is awesome. Always clean and open. I feel very safe there ! Thanks again for all your help Barb !

Good gym but there are way too many personal trainers that bring their clients in. They make it too crowded