Jason and Katie are highly recommend by myself, the company I work for and the company owner. They have been incredibly helpful in switching all of the personal, vehicle, ranch, liability, personal property and even minor policies. They service is like nothing I have ever experienced-OUTSTANDING! Answer basically night and day-they CARE and they help making the right decisions yet keep the prices way below all other competitors! I am very satisfied. They have earned a big account through us through hard work! We highly recommend them! Thank you!
Jason and Katie are amazing. They are always quick to respond and to make sure you have what you need. They also want to make sure that you get the best deal and the best rates. We love them!!
Jason and Katie are professional, knowledgeable and always provide excellent customer service. I would absolutely recommend their agency to family and friends.
Premium for one bedroom apt $588? When the average in TX through StateFarm is $252? $45 a month? What the what? I’m not only disputing this premium, I’m filing a complaint with TDI as I’ve now spent 45 minutes on hold being transferred repeatedly between representatives who have no information whatsoever, and can only transfer you to someone who can further assist. This “Jason Ruiz” character, I mean is he real?Over persistent to collect payment and nowhere to be found when I have a legitimate inquiry about my policy. I’m very frustrated. Of all the headache the past year has brought on this is infuriating and completely inconsiderate, unprofessional, shady business tactics, misleading, I feel duped. Bait and switched. Lied to. False advertising. Target. Swindled. 13:11 min “all customer representatives are busy please remain in the line.”
Great customer service! Love Katie and Jason
Very quick and responsive!! Always available when needed.
I recently switched to State Farm Insurance and Katie Ruiz made the transition effortless. She is very helpful, responsive and professional. I would recommend Jason Ruiz State Farm Insurance to every one looking for an insurance.
I really enjoyed my time working with Jason and Katie Ruiz at State Farm. The insurance process is interesting as you are getting multiple quotes for your home and auto. What I really appreciated about Jason and Katie is that they put their best foot forward in securing me adequate coverage with great value in the price. The were extremely responsive and kept in constant contact throughout the process. We had a new construction home and they have stayed with me on items that were needed even after we closed. They took on a significant amount of the work needed which freed me up to concentrate on the new home and my work. I would highly recommend their services and we have a built a relationship that will last into the future. They do not just get you in the door and leave with a number to call if something comes up in the future. Do yourself a favor and go with them if you want a smooth, efficient and highly communicative insurance process.
Super helpful and helped me out in a pinch! Highly recommend.
Katie was able to structure my homeowners policy to effectively cover me and my possessions better (read more coverage) and for less money 💰 than my previous insurance provider. Thank you Katie for helping me (and Charlie) feel safer.
Super helpful and easy to work with. Down to earth and realizes that not everyone can take care of personal business 8-5. Would recommend to everyone and anyone that wants 5 Star treatment every single call.
Jason and Katie Ruiz have been fantastic insurance agents for us! Transitioning our polices was a seamless process, and every year they come to us with new and better updates. Its great to know that we are being so well taken care of!
I was referred to them and can’t imagine a better group! They not only quoted extremely reasonable pricing, but are very friendly and easy to get in touch with. I went from Geico to this team, and the difference with service and accessibility is unmatched. With something as sensitive and personal like insurance, it’s good to know that these people are trustworthy and do the right thing every time. I would recommend the Ruiz team to everyone, time and time again
Awesome team and really enjoy working with Katie and Jason.
Switching vendors is always a hassle - especially insurance companies. But when you have agents like Jason and Katie who make the transition as seamless as possible AND save you hundreds of dollars AND are the nicest, most professional, most courteous agents - it makes it SO worth it! They are always available, offering great advice and answers. Its been a pleasure working with them.
Excellent agency. Katie has been super helpful through my time at State Farm and I will sure to always go back and shop with them when I renew. Very helpful, knowledgeable and professional!
Jason and his team were an amazing help! I called them about a homeowners policy, and they discovered an error made on a previous claim with another insurance co - yikes! They guided me on how to have it resolved, were proactive in following up with me, and then when I was good to go they were ready to activate the policy immediately! They were able to beat the price on my previous policy too! And even tho I didnt need a new car insurance policy, they were able to run a quote and offer me more coverage at a lower yearly rate! Win-Win-Win!
Hands down the best agent ever! Katie is so helpful and has been able to answer every single question Ive had. My windshield has to be completely replaced and State Farm is going to pay for it because Katie helped me pick the right coverage for me when I signed up with State Farm! Ive never had an agent that has actually cared about my policy and wanted me to understand it!
I highly recommend Jason’s Ruiz State Farm for all of your insurance needs. Katie and Jason truly took the time to educate us on our options which allowed us to make the best insurance decisions for our family. They work hard to understand your situation and provide you with the best care possible. They are very personable, friendly and fun!
Jason and his team are outstanding. I came over from USAA and he provided me with better insurance plans for my family and me. He listened to my needs and he took care of us. Jason is very knowledgeable and will certainly help you out. I have been completely impressed with how they treat me and he is always available to answer any of my questions. I would highly recommend giving Jason a call.
Very professional and helpful
Thank you Katie for your kind support. Jason snd his staff have always taken care of my needs. And their prices cant be beat. May God Bless You All
Highly recommend Jason Ruiz to be your next insurance agent! Jason reviewed all of our insurance needs and saved us money with better coverage! Do yourself a favor, and stop by his office. He’ll do everything he can to help you start saving some money.
Friendly people. Always there to help. Love my state farm agent (and staff)!
A++, highly recommend both from a service perspective as well as product perspective. Jason evaluated our existing policies (home and auto), not only saved us a considerable amount of money BUT better and more appropriate coverage based on our specific needs (including a new driver and 3rd car in the family). Thanks Jason, outstanding!
Great Customer Service. Thanks for helping me get insurance on my home and auto and the bonus was saving money and getting more coverage.
Katie and Jason are awesome. Extremely customer focused and supportive.
I came to the Jason Ruiz Agency because my previous agent retired. They are professional, personable and friendly. Jason and Katie are there to assist any way they can, not just with your insurance needs. Plus, they did save me money!
Katie Ruiz always actively contacts me from time to time to provide better new discount opportunity and a meet to check if current coverage needs to be changed.
As a customer and as a vendor ServproI have been greatly impressed with the professionalism and courtesy of Jason and Katie and staff.It is my pleasure to rate them highlyKatie and Jason are community and service ready people to serve your insurance needsI again highly recommend them
Highly recommend Jason and Katie for all of your insurance needs!!
Katie went above and beyond my expectations in assisting with changes to my rental insurance demands from our property management company. She sent copies on to them directly as well saving me the time. Customer service of this magnitude is difficult to find in any industry today.
I wouldn’t trust anyone else to take care of my family and I!