First time here, more of an up scale drive thru machine operated car wash. I payed for the second package which included tire shine. When I got home I realized they did not apply any tire shine and the wheels could have been cleaned better. Then again it is a machine…. Not sure how they missed the shine. I would go back though if I’m in the neighborhood. Will be sure to double check the wash though. They have a few different wash options.

I brought my mothers car to the car wash but after “washing” the car was still dirty. manager said, “ well, it really needs someone to rub it first”No kidding that’s why I brought it to the car wash.Try the place around the corner.I’d never go here again.$11 and the car isn’t clean

9/1 changed rating from 3 to 4 stars. I really appreciate the business responding to my review.CAR WASHYesterday (8/30), I parked my car under a tree that had berry eating birds that had their way with my car so I visited Towne Express Car Wash on South Avenue, Plainfield NJ. First time here, I purchased the $18 VIP package, which includes: Basic Wash, Sealer Wax, Triple Foam, Carnauba Wax, and Tire Shine. Prior to going thru the car wash you are given a bag that includes a dashboard wipe, a drying cloth, and a car air freshener (smells good), and a token for the vacuum.I agree with another reviewer’s statement ‘more of an upscale drive thru machine operated car wash’. The ‘berry’ droppings did not wash off, the wheels could have been cleaned better, but again machine operated car wash, and there was no tire shine on ALL the tires. There was one lady working that wiped the car off. I did use my vacuum token. The vacuum suction was good. With the token I was able to quickly vacuum the inside of my car, front, back and seats. Once I got back to work, I wiped down my dashboard, and used the same cloth to wipe my wheel covers.I would not go back to them if my car hasn’t been washed in a while, but may return because I can go during lunch.

Unlimited washes for a low monthly fee. Very good value.

Pretty good idea. With your monthly subscription, drive up to the gate and scan your phone to enter the carwash. Once your car has been cleaned (exterior only)the staff will dry off your vehicle. No contact what so ever between you and the staff. You can pull off to the left and vacuum your vehicle out yourself if need be.

Horrible I when there pay $20 to get my car cleaned an have to end up vacuum my car myself and my car did not even clean properly. I will not be going back there. Its cheaper to buy a bucket an soap from Walmart an do it myself

This is my second time coming to this place. They are always in a hurry. The armor all on my tires did not stick, tires were left dirty and my back window was dirty. I will say the manager was nice and asked me to come back and he would redo car

Great Service always the owner is always so helpful when i come in an the young lady who is always wiping down the cars i love her thats why i always make sure theres a tip after the service

Towne Express Can get pricey on the extras, but overall a place to return to and one of the places I go to get my car cleaned. They clean the car and they make sure you will be happy when you leave. I know when to come and drive right in, the earlier you come the faster you will leave.

On the way home from work I decided to get my car wash thought it was going to be quick and simple when I asked them to just do the outside everything was fine until I received a ticket with the cost of $20 to wash the outside of my truck I was like wow thats a little bit on the expensive side but whatever data do it long story short I get to my house the outside of my truck is still dirty in my wheels and tires arent shiny at all I call back I proceed to tell the guy the issues that I just had while I was there and instead of saying anything he hangs up on me I call back again immediately now he doesnt pick up OK Im from Plainfield guess you want me to be a little ignorant now so I go back when I get there I asked the guy why you hangs up on me he give me a stupid face and tells me that he Had badd reception I told him look little God we can go outside Ill give you back reception I just want you guys to run my truck back through the wash and clean my tires again for that expensive a** car wash that I just got and Im truly not satisfied the cleaned my wheels and tires again by hand and we left it at that however I will never ever go back there and anybody reding this should just drive down the road to Westfield car wash on South Avenue little bit cheaper much better sucks when you cant even get your car washed in your own town

The service can be spotty. Sometimes its really good sometimes Ill drive away and notice the windows arent even clean

Not worth it since remodel. Automation is good. But I do not receive items I pay for. No more interior cleaning. Though close to my house, I will drive for better service.

Paid $18 for a car wash. And to my surprise you have to do everything yourself. No vacuuming. No glass cleaning. No interior cleaning. So, where did my $18 went to??? Worst car wash ever. Don’t go there period. Very disappointed 😔

Paid 18 bucks for automatic car wash had to clean my own interior and outside did not get very clean -stars

I like the convenience so Im a regular there. However, new attendants should receive a bit more training such as not to allow vehicles into the wash too soon so as to avoid bumping into the vehicle in front of it.

I moved into Plainfield and received a welcome bochure for a free VIP wash at this place. I get there go through wash and car comes out basically the same. While i was going through the wash the brushes were bearly moving. My rims were dirty n side and front of car as well. Did not bother to go inside and complain due to it beeing free but if i had paid for it i would go gone inside very upset. Instead of me going through and coming out happy and considering to make this my new car wssh spot instead i came out frustrated and had to take off the small rag they gave me to clean rims and rest of car. Very dissapointed.

No changes and a lot of self service not a good job

Just to clarify, Towne Express Car Wash is an automated Exterior Express Wash.We opened in January of 2020.The previous operator at this property was a hand wash and oil change, both of which are no longer offered at this location.We do have a Full Service Car wash in Westfield at 1216 South Ave W. and will be back to Full Service after the Governor removes the current restrictions.Thank You

Fast and professional with an excellent clean

It’s an automated car wash. Only 2 people working here. It doesn’t wash your car clean,Stay away from this place. They don’t even dry your car!!!!! Why pay for a car wash then get home to have to redo it yourself.

Fantastic service always very helpful, I always need help using the entry machine . Car wash excellent !!!

Awesome

Outside of the car look great however was pretty disappointing to get my car and begin to drive off and find out I paid$20 extra for an interior door and thats dashboard shine only to find out they didnt do anything and it was too late to turn back nor did I want to have to sit in the line again. Actually had to go to an AutoZone myself pick up some Armor All wipes and do it.

Best hands-free car wash ever

Been going for a few years. Have to watch them, paid for tire shine and sometimes they take the card out the window so the folks outside dont know to do the tires. Two weeks ago someone STOLE my BB&B coupons. If they stole that what else will they steal???

Great place. Removed rubber mats to vacuum. Only place that took out big one all the way in back! 😀

Called them at 4:28. Asked if they were open. They said yes until 5. Arrived 6 mins later at 4:34 and they were closing and wouldnt take me. Posh on Terrill is open till 6. Cheaper and better. Nice knowing you Top Shine.

Did not realize that the service had changed they didnt tell me that they didnt do full service anymore very upset and I end up paying $25 for my car to be washed

They are thorough when not busy, but miss a lot when just a few cars are there.

Ive always had great service there.

Been there a couple​ of times theyre​ quick and cheep. Good overall service

They took good care of my vehicle !

I tried it after reading reviews here, took my Honda Pilot, order the basic wash at 14.99. They seemed to do ok job, they vacuum the interior and hand dry the car.Next day I noticed the typical star scratch on clear coat on two places on hood which is caused by using gritty cloth or similar thing. I also noticed large swirl marks on hood (it must be at other places as well but it is earlier to note on hood) I am not sure how they achieved this scratch but it is moronic thing to do. If you want to do a poor job then wash the car poorly or do not dry it thoroughly but scratching a car is for dumb thing to do. I also think the people who get the car waxed here will never notice such a thing because wax fills up all such lousy drying mistakes.I have always washed, and waxed my car myself and could never make a scratch on my car. I usually only take car to Auto Car Wash or to Self Car wash but this time I made a mistake.

Clean car very thorough . Not want bam still dirty . My car very dirty and they worked on it real good .

I went here yesterday and surprisingly out of the few times I have come here, yesterday was the worst. The workers from the front didn’t even clean most of the inside of my car and two of the workers caught an attitude with me. This is the last time I come here.

1 star because thats the lowest I can go, but in all actuality this place deserves 0. I left my charger in my car during the wash expecting it to still me there after I walked down to the exit. But nope it wasnt. The manage from Nissir became super defensive when I brought it to his attention. I didnt accuse anyone, but I simply wanted to know if anyone maybe moved it because it was resting in the seat while they were cleaning. He begins yelling at me for accusing his employees. I wouldnt cause al of this attention for a car charger; however, right is right and wrong is wrong. That being said, I left without my charger and with the owners contact information. Nissir my friend, customer service is not for you.

Quick & inexpensive. You get to sit thru!

Wish the clerks there knew how to properly explain what services you are paying for instead of getting irritable and frustrated when you ask them to specify.

Good prices and they do a good job

Place was something else now changed to this name and wont think they will honor carwash from last owner when we paid for it money lost

Good car wash

Please avoid this business they do an ok car wash but they do not know what theyre doing when it comes to mechanics and oil changes they put my break pads on backwards and i ended up spending more money getting someone else to fix the damage they did.

I got a oil change and they cracked a pipe and I had to pay a hundred and fifty dollars, never going there again, only good thing about this place is the car wash

Good wash

A good option to wash my car