The tech arrived exactly when expected and was very respectful. He explained everything he found and didnt mind me hovering throughout. He offered additional services without being pushy or making me feel like he was out for the big dollar fix. He also explained a cheaper fix from the last AC repair person I had out. All around, perfect experience based on expertise, respect, price, and customer service. Could not have asked for more.
With an older home I have had the need to call Frank on a number of occasions. Day or night I receive an immediate response and have one of his technicians or Frank himself at my house shortly after calling. They have the expertise to diagnose and correct issues very quickly. They are polite and professional! Frank even have has his own App that, not only allows you to request service, but offers tips and advice as well as reminders to change your filters. I highly recommend this business!!
Falcon Heating And Air Company were thorough and professional in identifying the issues and in ultimately recommending installation of a new system. The sales person was thorough and knowledgeable in explaining my options, providing price comparisons and answering questions. Installers were personable and professional. Do a great job and very professional! They are also proactive in notifying you when service is due. Very happy with them.
Falcon Heating And Air Company work has always been done in a prompt and professional manner. Sales and office personnel are personable, and able to respond to all questions or concerns. Installers are friendly, stay focused on the job through completion, and take extra steps to make sure that precautions are taken to avoid any accidental marks or damage to carpet, floors and stairways as they remove the old system, and bring in the new. A very good experience each and every time.
You can’t beat the service. The dispatcher was friendly and efficient and Frank, the technician, was so kind and helpful. He didn’t just fix the problem. He explained the parts and what I could do to maintain my A/C properly. As a new home owner I value these kind of businesses. Thank you so much for being on time and getting the job done quickly.
Our AC stopped working in the middle of August and they were able to come out same day. The tech was able to get here before the window they gave over the phone which was even better. We have used them before so we know what kind of service they provide. The tech was knowledgeable and knew what the problem was right away. We have had problems in the past with other companies trying to charge us for extra Parts or repair fees so it was very refreshing that he was able to fix the issue quickly and with only the service fee for a charge. I wish more businesses were as trustworthy as they are.
Falcon Heating And Air Company came out to install my furnace last month. They were on time and very thorough. Professional, efficient and knowledgeable. Their priority was my familys heating and being safe/comfortable. They cleaned up after the installation and answered all my questions. Very happy with the service. Great customer service. Will recommend to others.
Falcon Heating And Air Company is always fantastic. I have used them severally and they have never disappointed me. They cleaned our furnace and installed a new air conditioner for us 3 months ago and it could not be any better. They are reliable and will use them again. Highly recommend to anyone with heating and cooling issues.
We were very pleased with the job that Falcon Heating And Air Company did on our duct cleaning. The office was efficient in quoting and had excellent appointment follow up. Tech was very professional, courteous and clean. We would not hesitate to recommend Falcon Heating And Air Company to anyone seeking duct cleaning services.
Tech from Falcon Heating And Air Company was at our house today because our AC wasnt cooling properly. He arrived on time. He was professional and efficient. We have several issues that need to be addressed, and he patiently explained them all. Ive been very impressed with the Falcon Heating And Air Company technicians.
What a great company and awesome people to have working on your heating and air conditioning! Always super knowledgeable and friendly on the job. I wouldn’t use anybody else. If you have an older home like I do with a boiler system then Frank is definitely the guy you want keeping it up and running. Great Job!!!
The service was great, I call for an emergency service and they came in 30 min, that was incredible!!! Frank was the technician that came, he was very professional, knowledgeable and answer every question I had. He did a great job. Did a very thorough inspection of the unit and continue to explain what was wrong and how the situation was best resolved.
Frank is remarkable. He is reliable and detailed in his evaluation. he has bailed us out a few times and will be the one to replace my unit. These days its easy to be uncertain when picking contractors...not with Frank . I endorse him to anyone. He will be the ONLY person I call when I need AC help!!
We had a great experience working with Falcon Heating And Air Company technicians. We replaced an old AC and furnace. They were very knowledgeable and were able to do the installation very quickly and professionally. They walked us throughout the process and answered our questions. They were a pleasure to work with.Would definitely recommend them.
I want to thank Franc for helping me with my air conditioner and fixing my filter holder. He really went out of his way to inspect my air conditioner and explain what he was doing and how everything worked. He was so kind and professional and took the time to put my paperwork in my computer. Top notch service which has been my whole experience with Falcon Heating And Air Company since they installed my air conditioner. I highly recommend them.
Excellent stone work. Had stone wall done and it came out beautifully.They are very friendly and professional. I would definitely recommend Falcon Heating And Air Company to anyone looking for quality stone work.Highly recommended.
Frank came to our place doing the semi-annual tune up. Very nice and professional. I had other guys from a different company trying to push me to install this and that. Frank didn’t do that. No pressure at all. He checked the air quality, replaced the filter, and make sure the compressor is working. We are ready for the summer!
I had Frank from Falcon Heating And Air Company come out for a quote when my furnace had broken down. He said installers would come out the next day. Ben was here on time and his team are extremely knowledgeable, professional and did the installation the right way. Excellent craftsmanship and fair pricing. Thanks guys!
Excellent service. They are reliable and they get the job done. Im very satisfied with their service. They called in advance to let us know they were on the way, put covers on their boots and they were extremely wonderful to deal with!!Thank you so very much guys!!!
Called Falcon Heating And Air Company this morning when heat would not come on. They sent Frank to check things out. He quickly assessed the problem, told me what he could do and estimated cost. Frank made calls to obtain the part needed, picked it up, returned to my house and installed it. Within a record 2 hours, my heat was restored! Great job and awesome service! I recommend Frank and Falcon Heating And Air Company.Thanks a lot!!
I Enjoyed watching Frank work. He was very detailed in the way he does things, and always making sure that the work was done correctly. He never rushed through anything, and in the end I have a wonderful AC and Heater unit that is working perfectly. Thank you Frank and Falcon Heating And Air Company.
I discovered my AC unit was malfunctioning when we returned home from being out of town, it was recording temperatures of over 80 degrees. I called Falcon Heating And Air Company company who sent their technician and came out that night since we have a small child. The technician arrived promptly about 45 minutes later. He took me through a step by step evaluation of the unit. He replaced all air filters. He fixed everything in an hour, and we were all able to sleep peacefully. I highly recommend this company. Thanks!
Great company, I was very happy with Frank at Falcon Heating And Air Company. He was very professional and explained things clearly.The service was really fast. He clearly explained what was wrong and fixed it in minutes.I would highly recommend this service.
Franc from Falcon Heating And Air Company was excellent at explaining what the job was going to include and was able to finish the job as agreed.Also had my furnace serviced, which was leaking oil and got it repaired on the same visit. Thank you for getting it done quickly!Highly recommended for great services.
Josh from Falcon Heating And Air Company was very professional when he came out to install a new air conditioner. I called and made appointment in the morning and they were able to come out the same day I called to temporarily repair my old unit and came the next business day to do the installation. Thanks a lot Josh and the company.
Called Falcon Heating And Air Company, about my furnace and they sent Josh the tech who did some quick diagnostic and explained the problem identified and laid out a couple different options and the prices and was at no point pushy. He was fair, honest, and helpful and the price was fair.I will call him very soon to replace the unit. I highly recommend him to anyone looking for a fair and professional HVAC service.
These people are awesome. Josh came to my house on a short notice on a Saturday night and solved my furnace problem.I would really like to thank him and the guy who answered the call for accommodating my need and getting my furnace working again.Josh was professional and kind and we paid what they quoted from the beginning.Thank you again!!!