Was very impressed with Noes work! He was very professional and efficient with his time! He was very knowledgeable and showed passion for his profession. The job was a little pricey but definitely comparable. I am a true believer of the saying You get what you pay for and it showed. Will definitely use TR Miller again!
Travis was on time and very professional. He explained what he would be doing as far as the furnace, and then told me the maintenance for the air conditioner was included in the price they quoted which was so reasonable for furnace, then to add the AC, that was amazing. Travis was professional, and very personable. He even offered to change a light bulb for me ( Im in my 70s) In the future I would call this company In a heartbeat. Im also recommending them to neighbors, friend, and family. Customer Service was the best ever from when I called for the appt. till Travis finished the job. Thank u TR Miller for making it so easy!
This the second time I have used TR Miller. My good fortune was that Draw came both times. He is the best service person I have every worked with. He was to the minute on time, both times the estimated cost was the same same start to finish . The cost was was in line with the research I had done before he came to my home. I felt like he was family helping me out not a paid technician. He went above and beyond to help me. Thank you Drew
As always, service from TR Miller is second to none! We have been customers for over a decade and trust them with all of our heating and cooling needs. Their technicians are highly skilled and knowledgeable which ensures the work is excellent quality and done right. Thanks again, TR Miller!
This was my first experience with TR Miller. I was pretty impressed! The tech (Travis) who came out to diagnose the problem was helpful and seemingly honest. I appreciated the options he set before me and his patience in answering my questions. Next was the sales guy Ben. Ben was not your typical pushy sales guy. He was upfront about my options and didn’t try to sell me the farm. I appreciated how he laid out my options - good, better, best - and just his general disposition and understanding as a homeowner trying to pinch pennies! He thoroughly explained everything and entertained my many questions! The install team (Steve, etc) that came out the next day was also very professional, thorough, and friendly! From start to finish, it was a solid experience!
This is a fabulous company! Great communication, quality work, and great people.Daniel did an amazing job fixing a very old system, and getting things running safely.I will recommend this company to anyone in need of Hvac or plumbing services!
Mike E. Came out when I was having heating issues and diagnosed the probably almost immediately. He was extremely professional and just as friendly. I will definitely be using and recommending TR Miller for all of my HVAC and plumbing needs again.
Drew and the team at TR Miller we’re outstanding. Great with communication, arrived on time and we’re willing to help in anyway possible.I’ve used many vendors in my business, they were by far the best
TR Miller replace two of our HVAC units yesterday and we are delighted with their work. They showed up exactly on time and brought enough workers to get all the work (2 full replacements as well as a couple other minor things) in a single day. Christian was the team leader and was great to work with. He began be reviewing all the work they were going to do and why. Then they went to work with the 7-8 man team. They were fantastic and by 4 they were winding up. Their clean up was great - one of the furnace rooms was cleaner than when they got there! Every team member was extremely polite. My whole experience with TR Miller was extremely professional.
Drew and his team was very punctual...appointment was at 8am..they called a few minutes before and was at the door ready to go just before 8, He explained everything that theyre doing and provided an estimate of about 3pm to finish replacing the AC/ Furnace. Was pleasantly surprised when they were done by noon! Explained everything on the new thermostat and system. Very professional, very courteous and quick/ efficient work. The work area was clear and clean when they were done. Good job guys!!
Mike came out and knew what was wrong by my description. He went through the furnace and explained everything. I purchased an American Standard Furnace. Travis and Justin came the next day to install the furnace. Every person I dealt with at TR Miller was professional and thorough. I recommended them to my neighbors who were also looking for a furnace. They are the company I will use for my HVAC and plumbing needs in the future.
I cannot say enough about TR Miller. Every aspect of our service call wildly exceeded our expectations.On Friday night, we discovered a water leak coming through our ceiling from our second floor. I sent an email using TR Millers contact us form.I received a call at 9:00 on Saturday morning saying they could have a technician come out. I was surprised to get a response to quickly. I told them that we could wait until Monday to avoid an emergency charge. They said that their offices were open on Sat and Sun and there were no emergency charges during their normal business hours. I couldnt believe it.By 10:30 their service technician, Daniel, was at our house. I was especially impressed with how carefully and minimally he cut a hole in the ceiling to try to diagnose the problem. Its going to be a very simple drywall repair.He suspected that the problem was a leaking shower valve in the second floor. He checked the valve and confirmed his diagnosis.In our second floor, our bathrooms share a common wall. Instead of cutting through the front of the shower (and tile), he checked the second bathroom to see if he could access the valve through the wall from behind. He was able to do so. This resulted in another small hole in the drywall rather than a more major hole through the tile in the shower.I was really impressed with his care and concern for trying to be as minimally invasive as possible. I will be able to patch the wall simple and easily. In addition, because he didnt go through the front and cut out the tile in the shower, we were able to use it as soon as he completed the repair. Had he cut through from the tile side, the shower would have been out of commission until I could replace the tile.In addition to his skill Daniel was friendly, courteous, explained everything he was doing and an absolute pleasure to work with.When he was finished, he cleaned everything up. It looked better than before he got here! Other than the holes in the drywall, you’d never know we had a service call today.Everyone one we encountered with TR Miller from the message service, dispatcher, and Daniel, were wonderful.While this was my first service experience with TR Miller, it will not be my last. Theyve earned a customer for life.
Matt and his assistant were great. He explained everything and was very accommodating to my schedule. They were very careful and neat, like they were never here. I expected as much because I have used TR Miller for years for our a/c and they didnt disappoint. Good value for the money so I highly recommend them.
Very friendly, professional and efficient. Gave choices available in plumbing repair options and explained differences in each. Repair cost was very fair and job done to my satisfaction. Only reason not giving 5 stars is because their customer service responsiveness could have been a bit better when contacted. I will use them again when needed.
Long story short, at my $69 tune up, I was told a part of our furnace was cracked and I should replace the entire furnace and AC (not just the broken part).... I went into a panic because they said C0 was detected and this would all cost over $10K. I was totally shocked because we just purchased the home and the furnace isnt that old and our inspector never said anything about C0. I decided to get a second opinion and they explained to me all the many reasons that, that part was not in fact broken ( there would of been leaking water) and no C0 was detected and that the furnace is in great shape, just had a rusty screw. I felt totally scammed and so glad, despite the pressure I felt, I took the time to get a second opinion. I would suggest always getting a second opinion.
Daniel was very polite and knowledgeable of my plumbing issue. He gave me several options of (good, better, best) and was not trying to sell to me anything I didnt need.
We had an air conditioning unit that wasn’t blowing cool air - Tim S our tech came out and provided a superior service experience. He was polite, neat, hard working, detail oriented and overall very helpful. He explained the steps along the way. Was patient as we thawed my air conditioning unit - helped dry up the water as it melted to protect our heater. Once that was complete he pulled together recommendations and pricing. Made suggestions based on the units age and the fact that are unit runs on discontinued freon. He was knowledgeable and friendly. Also loved TR millers communication leading up to the. All and the text that provided name and picture of rep who would be showing up. Overall great experience!
Great experience with TR Miller. Tim S was able to quickly come and assess our lack of cooling. He presented the options and risks. Jon M did an excellent job of providing the estimates on replacement systems. He did not push any options. Very professional in how he presented everything. And Tyler M and Co did an excellent job of installing the new a/c and furnace. They all were very professional, patient, and genuinely seemed to care about us personally. Installation was within a day after the estimate. Thanks!
All around professional, knowledgeable and friendly people to do business with. Competitive prices, quality service and great value! Bought a new home with an unfamiliar heating/cooling setup. Had the problems diagnosed, options discussed and replacements installed all in the span of three days. Have also used their plumbing services with just as positive of an outcome. Great stuff!
Repaired my hot water heater. David was awesome! He was very polite and professional, took his time to explain everything and overall went over and above. Great service! Highly recommend to anyone.
David was very professional and knowledgeable. This is a company that stands by their craftsmanship and won’t try to scam you like a lot of other companies do. If you want something done right the first time, I recommend David and this company.
I was very pleased with my experience with TR Miller. The person who took my call was friendly and helpful, and I got same-day service. The technician who came to my home was knowledgeable, friendly, and did a great job explaining his findings and my options. I would definitely recommend them based on my experience.
I had plumbing work done by TR Miller and was very impressed! There were 3 things I needed done (new ejector pump, water heater, and copper water line to the freezer) and no, I wasnt pressured into them, they were MY ideas. I thought Daniel did an excellent job and was very neat with his work. He also explained everything that was going to be done so there would be no misunderstandings. Definitely 5 stars!
TR Miller came out to do a 6 month maintenance check. They are very professional and thorough about their maintenance checks. They go over everything with you. They are willing to help with any concerns and or questions I have. They are always on time and notify me when they will arrive.
As with all ACs it works great... Until it doesnt. We called TR Miller in the morning and had a technician at our house a couple of hours later. He was professional and explained everything that he found and how he was going to fix it. He did the estimate and repair in less than two hours and our house is cool once again!! I would definitely recommend this company in the future.
Britt came out to provide furnace replacement options for 18 year old furnace. There was no ‘hard sell’ and he provided server also options. He was very informative. We were very happy with the experience.Subsequently the installation team, headed up by Anthony removed the old furnace and installed new furnace. The process want quickly and the house was protected. We are completely happy with the results.
Had a leaky toilet that was dripping down behind the bowl. Joey from TR was sent out to my place in less than 2 hours! Was very professional and had mask and shoe coverings. Tightened a few seals and was good to go. Sold me a new toilet since mine was almost 20 years old. Will review that situation (quality and service) as well. Overall very satisfied with the job Joey did. Will use TR Miller again!
Ammon was responsive, empathic, professional and demonstrated a robust knowledge of the issues with our HVAC system. I am very impressed with the TR Miller group.
I was very happy with Ryan and the information that he provided with my AC unit. He was very easy to work with!Steve K was also great to work with for sales! He provided me with a lot of great information for my new AC unit, and helped me throughout the process. He also was very kind and easy to work with!Matt C did a great job with the install! He was very kind and very efficient. His work with the installation was excellent! I was very impressed.
Technician was knowledgeable about current and future maintenance of my HVAC system. Took the time to teach me as well on monthly and seasonal maintenance.
Drew was an excellent service representative. He checked all plumbing on the house, installed a new water heater, removed a sink disposal and made needed plumbing changes before lunchtime. Professional, personable and knowledgeable.
Excellent Service Technician Kevin. On time, explained everything in detail. Got the job done right. Will definitely be calling for him again if needed and when needed on the future.
We had both our a/c and furnace replaced. Very courteous and professional employees from the sales side to installation. Options were explained. Assisted with financing. Installation team was efficient and professional. Explained the entire system and answered all our questions. Will continue to do business with them.
We had Daniel from TR Miller come out and help us with plumbing to convert a single sink vanity into a double sink vanity. Daniel was on time, communicated timely and did an exceptional job dealing with all the additional plumbing work that needed to be installed! Clearly, Daniel takes pride in his work and was so nice to talk to as he explained exactly what he was doing. He was also extremely considerate of our time and getting the water back on as quick as possible. I would recommend Daniel and TR Miller to anyone looking for plumbing work at their homes.
Kyle was outstanding. On time, polite, knowledgeable. Got right to the issue and fixed in no time. With some good advice.
Received a competitive quote for replacing my sump pump system and also for a couple plumbing repairs. Sean was able to arrive within a couple hours of calling TR Miller. I appreciate the quick service!
Your technician David, did phenomenal work. His workman ship is out standing. His demeanor and professionalism superb. I use to work as a technician for the gas company and I could not have done a better job myself. My wife and I are so happy with the work that was completed. Thank you TR Miller heating and cooling and a special thank you to Dave our technician.
Joey and Noe were both awesome to deal with. They were here for a check up on our plumbing. They were very thorough in explaining everything they were going to check. Very professional and very respectful. On time and did a great job. I will be using TR MILLER for all my heating and cooling and plumbing needs. Great experience.
They came out and removed a water softener that was not working so we just wanted it removed for more space. We went with TR Miller Heating, Cooling and Plumbing because they were so professional. They arrived a little late but were very quick and priced well. Thanks for the service!
Ryan was very polite and thorough with his inspection of the furnace. would gladly recommend his services.
Cynthia came to our home for a maintenance check on our central air conditioning and heating unit. She was very professional and informative. I watched as she skillfully checked each component and described the condition of each, showing me where a service the company provides, could be beneficial to us. I did have her clean the condenser coil- and she did a great job. It looked brand new when she and her co-worker, Manny, were done.Excellent service. I was very pleased.
We recently bought a house that required a new furnace/ac and a tankless water heater. While the cost was a little high, I feel like I received a good value with quality work. David B in particular did an excellent job installing the water heater and teaching us how to properly use it. We later were assigned David as a technician for another issue (a leaking pipe) that he was able to fix right away! I also have to give a shout out to Tim, Ammon, Steve and Kyle for their excellent service installing the AC unit, performing annual maintenance on our other unit and installing our smart thermostat. With the quick and pain free process, we were able to start enjoying our new home right away. I highly recommend TR Miller and plan to use them again in the future.
TR Miller did a fantastic job on my AC, furnace, and water heater! They are great at communicating, provide detailed explanations of their work, have reasonable prices, and provided an all around great experience. I would highly recommend them and all their staff!
Drew and his crew were very professional and helpful with all my questions. Fast service and next day install! Would definitely recommend TR Miller for any heating or AC service/install. Thanks again Drew!!
Amazing team! Everyone is professional and great to interact with. Shawn the HVAC manager was great to work with. A++ would recommend 👍
Cynthia came out to do repair on a/c and was very thorough. She was very knowledgeable of the situation and very helpful of what steps needed to be done. We did use the company for new installation.
Anthony and his team members Derek and Chase replaced our entire heating and air conditioning units. They performed all of this including some modification of duct work as well as removal of an older well water tank in less than 6 hours. The outcome is actually beautiful! Anthony, Derek and Chase’s workmanship is outstanding, our house was greatly respected, cleanup afterwords was impeccable and the whole experience was as noninvasive to our family as we could have possibly expected. The crew informed us in advance what they would do and then Anthony walked us through everything when the work was completed. Highly professional crew and work with high recommendation fro us.
Very professional. Replaced old units in 1 business day. Explained everything and left the place clean. Sales Rep Mike and Technician Drew were both great and very professional and patient. Will definitely recommend this company for their service and products.
I called TR Miller after a friend referred me when my AC ceased to function. They were able to install a new unit for me the very next day. The price was good after checking against other HVAC companies and they had 0% financing as well. The installation team was super efficient and professional and the install went flawlessly! Thanks TR Miller team!
Real pros. Highly skilled and great communicators. Going on 22 years experience with them no regrets at all. So clean, considerate to our neighbors and pets.
Great experience! They came in, diagnosed the problem, gave us prices, and got the work done. The workmanship was wonderful, they cleaned everything up and walked us through everything they did. We are very happy with the product and equipment installed and with the way the work was done.
Had an issue with my furnace and Jim M. came to help. He was able to find the issue right away and went on to fix the problem with ease. He was very courteous and answered all of my questions. Very pleased with the service and definitely would recommend to anyone. Thanks Jim!
Water heater diagnostics. Sean came out on Labor Day. He told us when he expected to come, called ahead of time and arrived on time. He quickly diagnosed the problem. He did not have the parts with him but will call us first thing tomorrow. So far...so good.
I was in need of a plumber and saw this local company had good reviews. I filled out a contact request form on their website the afternoon of 8/7. Never received anything back, so I called them at 8:30 am on 8/9 asking for an estimate to have the work done. The person I spoke with took my information and said that I would get a call back by someone that could help with that. I waited all day for that call back, meanwhile another company called me back and scheduled an estimate for no cost at my house for 5:30 pm on 8/10. I just received a call back from TR Miller at 7:45 am on 8/10, nearly 24 hours later. They cannot provide any kind of estimate, but are willing to come and give me one for $79 trip charge. They very well could be a great company, but their initial customer interaction with me has put them at the bottom of my list for companies.
What a pleasure to work with this company! Our house is 150 years old, with a cramped cellar that houses the water heater and furnace. Our 50 gallon water heater started leaking so I called the highest rated company on a Google search. The rating proved to be accurate! They sent Drew to check it out, and he quickly assessed the mistakes that were made upon installation of the old water heater. He came up with a unique solution that day that accommodated the tiny cellar and our water needs. Looking down there now its like an artist was at work all day, truly a professional job.The office staff were great to work with as well while the final plan was worked out.10 out 10, would recommend!
Noe did a great job with installing a new water heater. He gave us excellent advice and was very informative and patient with our questions! Will definitely refer your company to others. We need a plumber for our ministry at church. May we refer your company to them?
Kyle was very professional, very friendly and very knowledgeable. He explained everything that he was doing and what it meant. Answered all my questions and took time to explain the optional VIP membership. Very happy with the service we received. Would recommend/request him to anyone who needs service.
I wasn’t getting water to either of my tubs, had no clue why. I called and they sent Daniel. The fix ended up being something simple, but Daniel went through and explained everything to me and even made a recommendation, but no pressure to complete it. When I’m ready to have the issue fixed I would definitely call them and ask for Daniel!!!
Alex G was at my home today and did a great job checking up on my furnace and air conditioning unit. He explained to me in detail of what he did and the results he got. He is polite and courteous. He made me aware of service options that were recently available and I purchased a new plan.
A service technician was out to my house in under 30 minutes from the time I called TR MILLER. They were very polite and professional from the moment I called and throughout the service call and repair. My AC was up and running great in under an hour! I will definitely use TR MILLER again!
Mike was very knowledgeable. He went thru and explained everything he was doing he even showed me the various readouts when he took measurements. Mike thanks for taking your time to show and explain everything. It was a very pleasant experience
I just had Daniel out and he was amazing. He was one of the nicest men I had a pleasure of meeting. He knew what the problem was and wasted no time getting it completed. I will definitely be using him again when it comes time for my water heater to get installed. Thank you sir and you are doing an awesome job.
Woke up on a 90 degree Saturday to the AC not working. :( Called TR Miller because google rated them highly. Not only did they answer the phone, but they had a technician out within the hour! Tommy was my technician and he was so friendly and professional. They fixed my unit and I am so happy with the service I signed up for their membership program. :) Highly recommend this company.
They were very professional and communicated with me regularly about the arrival of the technician. It was a Sunday and our air broke. Got here quickly and did not charge a ridiculous price. Was fixed quickly. Alex knew his stuff!
Our ac went out and TR Miller sent Jim out to troubleshoot in less than an hour after I called! After a thorough check, Jim confirmed a new unit was needed. He explained everything to us and set up for someone to come out the next Day. Steve came 1st thing in the morning to give us estimates for a new ac. He was very honest and informative on explaining exactly what our options were and he was able to get us set up to have the new unit installed the very next day! Tyler then arrived first thing the next morning and had our new unit installed in a few hours later. We were without ac for less than 48 hours!! Jim, Steve, Tyler, and the entire TR Miller team was so friendly and helpful!
Great company and employees. Representatives from beginning to end we’re professional, informative, and honest. Called due to AC not cooling the home. They ran through all the tests and explained what they were doing through the process but also explained what they were looking for. It ended up being a bigger issue than expected but their analysis and explanation made me feel comfortable with my decision to get the work done. I will be using TR Miller going forward
Very friendly, considerate of Covid safety, considerate of home. Mike was amazingly thorough with the problems, solutions and questions we had.Mike was very informative and knowledgeable about the job and situation.
We called this company for work on our tankless water heater. We found out that it was at its lifes limit so the service man, David, gave us a quote on a new system. He was very knowledgeable and we ended up buying the new tankless water heater. David and Drew were the two that installed the new water heater the very next day. They both were very nice, polite and walked us through the whole system on how to take care of it and when to do maintenance on it. I will use this company from now on for all my plumbing and heating concerns.
Called TR Miller for plumbing work to get new washer installed in bathroom. Due to unforeseen circumstances with construction of our homes plumbing, we couldnt afford to do the work today. But TR Miller absolutely bent over backwards to try to make this work. So when we are able to save up money again, well be reaching back out to them to have them do the plumbing job.Big thank you to both Robert and David!
The team did a fantastic job today. They were clean and neat and kept me informed throughout the entire process. The work and results are top notch! Thank you TR MIller team!
Steve came out to give me an estimate on replacing my A/C and furnace. He was very knowledgeable and provided a lot of good information. He was very personable, professional and I felt the information he gave me was very good. At this point, I am just getting estimates on this project.
Called for a gas line pipe repair/install. Plumber came and was trying to sell me a membership. Trying to say I might need a new water heater and on top of that quoted me for an outrageous price. ($778). All open space. 15 foot of pipe which roughly costs $15 for 10 feet. And a plumbers hourly rate is $80 plus an hour. This job was a 2 hour job. The plumber couldn’t break down the prices of what they were charging me for. Nice guy but horrible company.
The entire process from initial inspection by two gentlemen, another gentleman who provided quote and explained what to expect with the install, and then the actual install went very smoothly. All were impressively professional, knowledgeable and performed quality work.It was truly a pleasure speaking with Steve K. He was honest, personable and very detailed in explaining different options. There was no pressure, just honest input from him. He answered all our questions and clearly knew everything about the business. The quote he provided was specific, clear and fair. We felt very comfortable with Steve and the service TR Miller provided.I highly recommend TR Miller to anyone who needs HVAC services.
Alex was an amazing tech was very honest and explained everything in detail and made sure you understood what he was explaining was wrong and not working. I would definitely recommend this company to anyone needing repairs for anything related to hvac.
Had an issue in the spring with the furnace that didn’t need immediate attention. But our AC just quit last night, so called to schedule an appt. to have both fixed. Ryan worked quickly and explained the repairs thoroughly. I was very pleased with his service.
I have been using TR Miller for almost 20 years to maintain my furnace and AC. Have always trusted their advice and rely on their expertise. The technicians are friendly, knowledgeable, and honest. Have recommended them to friends and family.
Cynthia was respectful, knowledgeable, professional. She did an amazing job with my hvac maintenance. and cleaning of my furnace and humidifier. Left me a check list of everything that was performed and condition of every component inside the furnace and air conditioner. I highly recommend TR Miller for any hvac needs
I called about my AC not working at 4pm and they were able to accommodate on same day at 7pm without any off hours charge. Jim was very professional and courteous. Will recommend this place to everyone.
Britt came out to quote us an install for new air conditioning unit. He was very polite and informative. I felt like he was being upfront with the price and service and didnt get the pushy feeling at all. Thanks Britt for making what can be sometimes be a hard thing to do very easy
Mike was Excellent! He took the time to walk me through what he was doing & why he was doing it & was even kind enough to explain to my dad via telephone the pricing options. Very professional, knowledgeable, personable & respectful.
From start to finish they were professional, communicated and forward about what was going on through out the job. They were knowledgeable about the work they were doing. They were on time for the job and clean up after the job. I highly recommend TR Miller to anyone that needs work done. The best of the best I would have given them a 10 if I could.
My excellent experience with TR Miller Heating & Cooling began with Britt - taking the time to educate me on my HVAC system.Anthony Z & crew did a great job installing my new furnace, a/c & thermostat.David B & crew did a great job installing my new hot water heater.They all exceeded my expectations!
We called TR Miller based on a referral from a friend. The scheduling process was simple and they were out the following week with an appointment time that worked for us. Technician Tommy K came out for the evaluation of our units. He was on time and very professional. He was able to tell us exactly what was needed and the the process it would involve to fix the problem. Even though it wasnt good news for us as we will have to replace both our furnace and AC unit, he was super personable and helpful with the next steps in the process. Tommy even called and scheduled our next appointment to have someone come out to get a quote on the replacement units. Tommy was absolutely Fantastic and make us feel completely comfortable with the whole process. We even asked if we could request him to come do our install but unfortunately he doesnt work on the installs which made us very sad. Once we have our units installed we will definitely be requesting Tommy K to come out for any needs we may have. Thank you Tommy K for all of your help and hard work!!
Daniel was honest an straight forward when dealing with what we thought was a repair that turned out to be an install of new water heater. Timely and efficient will recommend and use going forward.
Ryan came within a few hours and was very kind and knowledgeable. He found the problems right away and fixed them. Its good to have cool air again!
Tommy was great. He quickly diagnosed the problem and suggested a resolution, all within budget. No gimmicks! This all happened on a Saturday where normally there is a premium charge. Not in this case. I made the call in the morning and by noon I was done. I am happy to recommend Tommy and TR Miller for your next service.
Noe M. was very professional, knowledgeable, polite and finished by showing and explaining helpful information. TR Miller I would highly recommend and will call them in the future if needed! Very pleased!
We first called early this morning, and because My fiances pregnant they put us as I high emergency which was amazing way to start, then had alex come out to “diagnose and hopefully repair” our 30 year old ac and he got here no more than 30-45 mins after the initial call for help, he was knowledgeable and super friendly. Unfortunately because our unit was so old it’s highly recommended to just replace the ac and our furnace is 21 years old so we decided to replace them both. John was sent out this afternoon and went over our options. He was extremely friendly, knowledgeable, intelligent but he also talked very highly in his company and the products they offer which instilled great comfort in us as new home owners making a decision that’s quiet expensive! He sat with us for over an hour answering all of our questions, explaining what changes we can expect, explaining his personal experience with the system we chose. He went above and beyond the call of duty! Told us to call him personally if we have any issues or questions. He left us feeling confident in our choice! We have it set to install Tuesday morning! And the best part they offered financing with 0% apr! Highly recommend this company but specifically John!
I have used TR since 2016 when I had my entire HVAC system replaced. Since then and with every call Ive made the company is responsive and every one of their techs are knowledgeable professional and courteous.I have recommended them to several neighbor who now also use themTHANKS TR!!!!
Daniel did an amazing job analyzing the cause of leakage that was happening from the pipes running on the roof of my basement.TR miller is simply the best choice! Professional, Reliable and overall no surprise charges.
Drew was sent out to look into an issue with the pilot light on my water heater. Not only did he diagnose and fix that issue, he addressed a couple of other items that could have given me trouble down the road. Very professional service, kept me informed along the way, and the services were performed in a reasonable amount of time. Would definitely use them again when in need.
TR Miller did another great job. From the scheduler (Miranda?) who was super patient to the technician Tim, great service. Tim arrived on time, kept me informed, took care of everything, all while being super professional. TR Miller is all about great customer service, knowledgeable and talented employees, and value added work. Thanks to the team!
Anthony, Dereck and Justin did a wonderful job! They worked hard on the installation all day and completed the job on time. Anthony was very good about showing us how to operate the system and answered all of our questions..
During one of the hottest day we experienced now, on Saturday afternoon my A/C unit stopped working. After a phone call made someone show up in less than an hour and we had our unit up and running in no time. Thank you very much Tommy K, you are a professional and a great value for your company and the service offered by TRMiller is a great value for our community.👍🏻👍🏻👍🏻👍🏻👍🏻
Tommy was right on time and was very thorough. He checked everything and asked the right questions and quickly discovered the problem. He was incredibly polite and professional while also pleasant to have a good conversation with. Highly recommended if you ever need an assist ask for Tommy.Thank you!
David was great! Fixed my water heater in minutes. I have now had this company out to my house several times in the last few weeks for repairs on a house I just purchased. I can’t recommend them enough. Their customer service is amazing and their repair men have all been so knowledgeable and friendly. If I could give more stars I would.
Excellent Service! 3 polite young gentlemen worked hard to install a new furnace and AC for me. They were done in roughly 4 hours. Everything was done well and cleaned up nicely. Thanks Guys!
Drew came to help fix our leaky faucets and broken diverter cartridge. He worked so hard to resolve our issues, he is awesome! We were beginning to think we could not have these repairs done! We are extremely pleased with Drews workmanship, and he was so nice and professional!
Joey was awesome!!! Would definitely use the services again. He was honest upfront and resolved our issue of a backed up mainline.
Our service rep, Tommy, was very nice and knowledgeable. He explained everything with our system and since our system is really old and we were already preparing to get a new system, he also set up an appointment for us to speak with their consultant to get a new system. Were very happy with the company.