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Henne Jewelers
5501 Walnut St #1, Pittsburgh, PA 15232, United States
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Henne Jewelers

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Ke
Review №1

I have worked with Nina, Juliet, and the owner, John at Henne Jewelers for a few purchases and have always had a great experience! Even over email or phone, the staff has kept me informed and done their best to get whatever my wife and I were asking for. Highly recommend!

Sa
Review №2

Meghan did an amazing job helping me design a dream ring for my fiancé. She was responsive, always kept me in the loop, and the final design was even better than I hoped. I would recommend Meghan and Henne to anyone! -Adam

He
Review №3

I recently chose Henne to have my engagement ring remade into a Jon Anderson design that I remembered from 1999. William also remembered the ring and even found the mold from it, and then Ally and Bert were able to bring it to life. I have been a Henne customer for over 25 years and will continue to be. They truly are your jewelers for life.

Ba
Review №4

I have been a Henne customer for over 20 years -- Henne employs some of the nicest people in retail. There is a sense of assurance and comfort in the store, one that comes from the collective knowledge and experience of many who have been mainstays at Henne for decades. I genuinely consider Nina, William, Debbie and John friends and always look forward to interactions with them.Recently Nina helped me pick out an engagement ring, and my now wife and I to choose wedding bands. The experience, as it always is with Nina, was truly a pleasure. She is thoughtful and discerning in her help as we went through the process of matching our tastes with the aesthetics. Her knowledge and understanding helped guide first me, and then the two of us to choices we love and will cherish the rest of our lives.Henne is one of the jewels of Pittsburgh. Walking in is an experience, not just a transaction.

Le
Review №5

I worked with Bert and Audrey and couldnt be happier with my ring! I found three designs online that I wanted to combine, and they helped me custom design my own ring. Not only did they accomplish the aesthetics I wanted, but Bert made several suggestions on how to design my ring to accommodate an active lifestyle and potential arthritic (expandable) band in the future. They provided CAD renderings as well as image mock ups that I was able to provide feedback on for free. They also brought out different types of stones so I could compare them side by side. I chose a Moissanite center stone instead of a diamond, because its significantly cheaper and looks almost the same. Once we settled on a design I was happy with, I placed the deposit and they had the ring made. It turned out beautifully and was under budget! Great experience all around!

St
Review №6

Had a wonderful experience buying an engagement ring at Henne. Audrey was friendly and fantastic to work with. She was very patient answering all of my questions across our many appointments and was very knowledgeable in explaining all of the different options. My fiancé loves the ring we decided on and I couldnt ask for more. I highly recommend Henne and Audrey.

Mi
Review №7

I can’t say enough good things about their on site watchmaker. Paul is not only great at what he does, but he also shares in the passion of swiss made time pieces. He goes above and beyond, and does everything with genuine care. His attention to detail and precision are unmatched. My experiences at Henne Jewelers have always been fantastic. They truly have a family atmosphere. Whether you are dealing with William, Juliet, or even John Henne, they get to know to know you on a personal level, and treat you as a friend. Best in Pittsburgh!

Al
Review №8

My husband and I recently had my engagement ring reset with new side stones at Henne. We cannot say enough good things about the ring, the store, and the service we received. William assisted us in designing the setting we imagined -- he was not only very helpful, attentive, and receptive to all of our ideas, but also was a joy to work with. Highly, highly recommend Henne for any custom jewelry!

Su
Review №9

Has a good collection of Omega, pre-owned Rolex, Tudor and other watches. Warm and professional staff. Could be a go-to store for watches.

Er
Review №10

Bert and Meghan were outstanding to work with. Bert is an expert in all things related to gems and insurance. I had a situation where I needed to do a major repair on a chipped stone and work with my insurance agency to submit a claim. Bert made the process very easy to deal with the issue, he managed every step of the way, and put together a comprehensive report for my insurer including appraisal and documentation. I have an approved claim from my insurer! I highly recommend him!Meghan has an eye for style and took the time to work with me on a ring setting that flatters my style, my skin tone, and the gem (see picture of damaged stone and then the new ring)! She also assisted in selecting corporate gifts that were budget-friendly and tasteful. Highly recommend her!

De
Review №11

Shout out to Diane for finding and acquiring an impossible to locate matching wedding band for my daughter the same week as the wedding! Honestly, she put my mind at ease after I stayed up half the night looking online. I should have called Henne first! She even matched the gold to pair perfectly with the engagement ring. Coincidentally, she also helped my daughter and son-in-law with her engagement ring a few years ago.

Wi
Review №12

I have so many good things to say about Henne Jewelers and their staff. From the moment we stepped through the door, the staff was kind and friendly. They quickly asked how to help us. We were introduced to Nina Pugliese, who instantly became our favorite jeweler at Henne. Nina is very personable and very patient with her customers. She listened to our views and selections and quickly narrowed our search. Ninas wealth of experience, product knowledge and customer service is what sold us on doing business with Henne. We look forward to seeing Nina again soon for future business. We had a memorable experience at Henne and we highly recommend stopping by.

Me
Review №13

I got my dream ring from Henne. An absolutely beautiful ring with an elegant setting. My fiancé also had nothing but great things to say about Nina, who helped him throughout the entire process of ring shopping– from picking out the setting to determining the most thoughtful cut! This ring is personal and timeless. Henne takes great care of their customers, and has an abundant selection of incredible jewelry. We love the ring, thank you so much!

Ma
Review №14

I purchased an engagement ring for my fiancé at Henne earlier this spring, and I couldnt be happier with the experience. I was fortunate to have been able to work with Meghan, and in one afternoon, we were able to come up with the perfect ring design. I never felt rushed or pressured during the process, and Meghan was able to answer all of my questions and give me such valuable advice. In the end, I was able to give my fiancé the greatest surprise, and she absolutely loves her ring. My only error was in sizing the band, but Meghan and the rest of the team at Henne have been extremely helpful and supportive in ensuring that the ring will be re-sized appropriately and in a safe way. All in all, I cannot recommend them enough. Although we will be moving away soon, we are so happy to always carry a special part of Pittsburgh with us wherever we go, thanks to the wonderful team at Henne.

Jo
Review №15

An absolutely perfect experience start to finish. I submitted a request for a particular watch I was looking for on the Henne website. An associate, Debbi N. reached out the next day and confirmed availability. I made my way to the store the following day, met Debbie, and purchased the perfect watch for me! The staff as a whole are very friendly and accommodating, offering water, coffee or tea while I waited for her to finish up with another customer. No pressure, respectful, and treat their customers like they are important. I will be back again when it is time to update my collection in the future.

Ma
Review №16

Working with Henne on an engagement ring -- from another state, through a pandemic and the economic impacts that came with it -- was actually easy! The team worked so well together, and communicated well! Berts knowledge is incredible, Ninas too -- any question you have, they can answer. Suzanne was SO helpful and took good care of me, and Noah should be a packaging engineer! Im not an easy person to impress, but the Henne team absolutely impressed me.

et
Review №17

I had a wonderful experience at Henne Jeweler finding an engagement ring, specifically with Andrea Coen. She helped me talk through my options, what type of aesthetic of ring my finance would like and how all that could fit into my budget. I was pretty concerned going in I would be overwhelmed by she made the experience so much easier and Im very grateful for that.

Ge
Review №18

Our experience at Henne was outstanding from start to finish! Meghan was excited and helpful throughout the whole process, helping us to design a custom engagement ring. I really wanted a colorful stone and she helped me find a gorgeous tsavorite (my favorite color!). I learned a lot about what makes a stone good for a ring youre going to wear everyday and came out feeling confident and excited in the stones and setting we had picked out. Even though I had a general idea of the parts of the ring, I was still blown away when I saw it for the first time when my fiance proposed. This ring is perfect in every way and everything I ever could have hoped for in a ring! I did need to get it sized down by a 1/4 step and Henne made that process so quick and easy! Im thrilled with the ring and with the excitement, knowledge, and service provided by Meghan, Sharon, and the rest of the team! Well be back for wedding bands!

Ro
Review №19

I’m not a big jewelry wearer, but I inherited a ring that I needed to get resized in order to wear. I’ve had a few friends have great experiences at Henne, and the store has sponsored events for the nonprofit I work at, so I stopped in to explore getting this ring resized. Every member of the staff was kind and welcoming, and the associate who helped me was patient and thorough as we determined the target size.The repair was done within days and looks beautiful!

Jo
Review №20

I have made several purchases from Henne and while my own purposes have not been very interesting Ive always been quite entertained by their collections from local and commercial producers. The estate acquisitions are both exquisite and unique. It is clear they have the experience and knack to have had much success and I do not doubt they will continue to do so. Back to my humble purchases; it is the service and attention to detail that has won me over especially to be their loyal customer. It is the kind of service a young couple should expect when making that all important engagement ring purchase and it is in the hands of their team that Id trust the repair or retooling of a precious family heirloom. Among the competition, Henne is the real GEM indeed!

Mi
Review №21

Cannot say enough about this business. Happily have purchased a number of pieces from their collection without a single bump in the road. Both Meghan and Jami have been TREMENDOUS.Their knowledge and service within the watch department is refreshing. Always accommodating when they can be, and I am peacefully assured I’m getting the most efficient and fair-priced service possible.I will be a life-long customer and will continue to recommend to all looking for a first class jeweler.

Be
Review №22

As usual, I had a tremendous experience at Henne Jewelers. I’ve been a customer for many years, and I’ve always been treated like family. There is a solution for every budget! John and staff are experts at their craft, and that’s why they’ve been in business for over 130 years! They are truly part of the fabric of Pittsburgh! They recently added a University of Pittsburgh collection. I purchased these Platinum Pitt Cufflinks. They are stunning! I look forward to continuing to make Henne Jewelers my jewelry store of choice!

Mi
Review №23

My husband and I can not say enough about our wonderful experience searching for my anniversary ring at Henne Jewelers! Nina was extremely knowledgeable, helpful and patient as we looked for the perfect diamond. Their selection is very impressive. We definitely recommend visiting Henne if you are looking for that special piece of jewelry. I love my ring and am looking forward to working with Nina in the future.

La
Review №24

My fiancé and I worked with Meghan to create the perfect engagement ring. From our first appointment, Meghan was so welcoming and excited to help us. She spent the time getting to know my style, and when there wasnt a ring on display that matched my taste, she helped me see the possibilities in a custom ring. My fiancé worked with Meghan to find emerald cut diamonds with the specs we wanted, and together, they found the most beautiful diamond.Our experience at Henne far surpassed our expectations. I couldnt be happier with my ring and I know our wedding bands will be just as stunning. Thank you Meghan and Henne!

El
Review №25

I sent my engagement ring and wedding band to Henne for repairs, and I was impressed from beginning to end. Their workmanship is sleek, sturdy and overall stunning! I live out of the Pittsburgh area, and I was especially taken by the little touches -- getting back to my emails immediately, sending a handwritten card with my jewelry when it came in the mail. Their team -- particularly Meghan -- worked and worked with me until I was 100% satisfied... My rings are more beautiful than they ever were and its all thanks to the devoted and professional staff at Henne Jewelers.

Se
Review №26

Went in to get a piece of jewelry appraised. Bert ever so graciously agreed to see me on short notice. I found out that i have a truly unique piece from him! Something i thought had no value turned out being an authentic gold ring (with real diamonds) from the 1920s! It has been and always will be my favorite piece of jewelry and I have Bert to thank for that!!

H
Review №27

I went into the store a couple of days ago. I was treated very poorly by the staff member that waited on me. She was very rude and acted like I could not afford anything because of what I was wearing. Friends and family have recommended this store and specified that they loved Nina. Thinking it was not a big deal I did not request to see Nina. However, I wish I had. I was placed with Megan and my experience with her left me very upset. Upon leaving the store, I proceeded to ask around for other jewelry stores recommendations. Everyone asked me why I did not like Henne. After talking, I learned that multiple people have been rubbed the wrong way by Megan. The consensus was that Megan is a bad representation of the store. However, I am still unsure if I will give the store my money after my experience. In conclusion, if you decide to go to Henne ask for Nina! I have never written a google review before and I feel badly about complaining, but I thought the owners should know.

Ni
Review №28

The staff at Hene are amazing! They worked with my husband and me to give his family’s heirloom jewelry new life. Bert expertly guided us through the process of selecting a non-traditional (sapphire) center stone for my vintage engagement setting while sizing and keeping the integrity of our old world wedding bands from Russia. These pieces have history, thank you for making them shine brighter us.

Br
Review №29

Excellent experience. Henne truly puts their customers first. Knowledgeable, friendly, and always willing to go above and beyond!

Ch
Review №30

My experience was superb with Henne Jewelers. The atmosphere was welcoming, professional, and no pressure!!! I was given ample time to decide what I wanted, helpful information to inform me, and it was all wrapped up with a kind demeanor from Audrey, one of their sales reps. I would highly recommend this business!

Fr
Review №31

I recommend Henne Jewelers as a place where your cherished gems can be honored for their uniqueness. It is so comforting to have a place to return to that I always know will do excellent work, at a fair price. Bert shepherded me through a very challenging issue having lost the stone in my engagement ring. He coordinated the communications with the insurance company and then helped me to design an exquisite replacement that fit my needs for the woman I am today. He was so knowledgeable and listened carefully to be sure to create just what I wanted.

An
Review №32

My husband and I had a great experience at Henne Jewelers. Audrey was so patient and guided us through the whole process. I had no experience with buying rings and went into Henne at the recommendation of a friend. I am so glad that we did. Audrey showed us plenty of styles of engagement rings and stones to go with them. We loved our experience so much that we went back for both of our wedding bands. Audrey took such great care of us and made the whole process such a pleasure!!! We cant recommend Henne and Audrey highly enough.

Sc
Review №33

Henne really is a jeweler for life! I first found them when I was shopping for an engagement ring for my now wife. I had such a great experience working with them, so when I was on the market for a watch, I went there first. I was excited when I found out they carry Nomos watches! I met with Nina and she was outstanding! She was very knowledgeable of not only the pieces themselves but also of the watch companies, which I certainly appreciated! I could tell that she understood it was a big purchase for me, and she made it another amazing experience at Henne. Very thankful I found them, and I highly recommend them for anyone looking for a special watch or any piece jewelry.

Dy
Review №34

I came to Henne for an engagement ring after reading the reviews on here. I worked with Megan to find the perfect engagement ring for my now fiancé. I’ve had nothing but amazing experiences with Henne thus far. Megan was incredibly helpful in finding the perfect ring for my fiancé. Knowing as little about jewelry as I do, her knowledge and experience was critical.

Av
Review №35

If you live around Pittsburgh, Id highly recommend you to stop by Henne Jewelers and check them out! A few months ago I entered Henne Jewelers looking for a specific watch Ive been searching for a good while, there I met Debbie Nucci who was very helpful, friendly and knowledgeable about various watch brands, models, historical and technical details. Im a watch enthusiast, and developing a relationship with a professional dealer who genuinely understands watches, is something I appreciate and value. The jewelry collection at Henne is also very impressive, when my wife and I visited the store together we found countless stunning jewelry pieces, and all staff members were extremely helpful and kind to us. John Henne, the owner, also made sure to introduce himself and get to know us in person. To summarize, Henne Jewelers is a unique jewelry and watches boutique that provides a second to none experience to its customers. Go and check them out, you wont regret it!

Ma
Review №36

Would recommend Henne Jewelers to anyone looking for jewelry! My fiancé and I got her engagement ring there and the service and hospitality was amazing. Nina Pugliese went above and beyond to ensure we received the options we were looking for. I will be going back to Henne and specifically Nina for the next jewelry purchase!

Jo
Review №37

Bert and Meghan were incredibly helpful. They answered all of my questions and guided me in selecting the perfect stone for our engagement ring. It is beautiful and my fiancé loves it.

Ar
Review №38

I had the most amazing experience with Bert at Henne. He is so attentive and understands how important the details are - even at a not so healthy budget. Didnt expect an internationally qualified gemologist to spend time talking with me about gemstones in my mother tongue and help me design the perfect piece. If you want something different and perfect go to Henne ask for Bert - hell hook you up.

Br
Review №39

I went to Henne to shop for an engagement ring because they are a local Pittsburgh business and because of the memories that my girlfriend (now fiancé!) and I have in Shadyside and along on Walnut St. Equipped with nothing but my own amateur research, I was extremely pleased with Hennes selection and approach. I worked with Audrey, who was extremely knowledgable, personable, and patient as I looked at several rings and loose diamonds until I found the right one. My fiancé loves her ring and I highly recommend that anyone interested in purchasing jewelry go to Henne and work with Audrey!

Mi
Review №40

The best customer service I have ever had! The staff is very helpful and very knowledgeable! Would recommend Henne Jewelers to anyone and everyone!

Al
Review №41

My family has shopped at Henne Jewelers since I was a child. Not only do we love their artistry and design, but we trust their integrity and expertise. I now live in Chicago and I damaged both of my wedding bands (cracks in the rings and lost small diamonds). I knew Henne was the only jeweler I trusted to fix them, so I shipped them back to Pittsburgh. They were repaired quickly and sent back to me in like-new condition! I cant say enough good things about Henne Jewelers!!

Me
Review №42

I had been searching for the perfect setting for my engagement ring for over 20 years! I love jewelry and could never find something that I would want to wear forever. I met Jessi while I was in Henne’s and we had an instant connection and it was game on :) She worked with me patiently and tirelessly until the design was just perfect. I am particular (that’s why it took 20 years)! My ring is gorgeous and I couldn’t be more pleased. Thank you Jessi ❤️

ma
Review №43

I worked with Nina at Henne Jewelers and she was more than accommodating! She was very pleasant when we were working on acquiring a watch and when it finally arrived she was excited to see how happy I was. John Henne even came out for a quick conversation and he was very polite as well. I would recommend Henne without a doubt.

Mi
Review №44

We had a great experience picking out a new wedding band and setting for my wifes diamond. It was our 20th anniversary and we couldnt be happier. Meghan was great to work with and their jewelers did a fabulous job. The diamond has never sparkled so bright. Couldnt be happier with our experience.

Ch
Review №45

My wife and I were first introduced to Henne when we were searching for our wedding rings. We had passed Henne many times, as it is right in our stomping grounds, but we had never actually stopped to shop for anything. When we went inside, we were greeted warmly. We were placed in Meghans care, who helped me and my wife pick out our rings. Her exuberance and expertise were extremely helpful as up until then, the prospect of picking out rings that we would wear for the rest of our lives together had been somewhat of a daunting task. She helped us pick out rings we could not be happier about and since then has also helped us to pick out gifts for our loved ones. Most recently, she helped us both buy anniversary gifts for each other. She went above and beyond helping us each find the perfect gift, navigating the difficult times we are under, all while managing not to ruin the surprise. We both highly recommend Henne for any jewelry needs, and while Im sure all of the employees are wonderful to work with, our experience with Meghan has been as good as we could have ever hoped for.

Ma
Review №46

Henne Jewelers is what you expect a jewelry store to be, period! They listen, they have a great selection, and they are willing to make the customer happy no matter what. We have gotten many great things from them, but when we had an issue with an item, Bert not only stepped in and made it all right, he handled the situation in a way that was above and beyond anything I expected. He made my wife feel special when she has concerns, and did not know how to fix the situation. Bert thank you for your incredible kindness and way of handling that situation. You, my friend, are an incredible person. Henne has customers for life in both my wife and I.

Za
Review №47

All in all a very positive experience. I was seeking a specific stone--Bert found it. I preferred brief emails and quick lunchtime visits so my work wasnt compromised--Bert was very responsive and accommodating. The rest of the staff was also pleasant and not overbearing. Parking is fairly easy with a small lot nearby.

Pa
Review №48

Henne Jewelers lived up to its reputation. They had an amazing selection of rings on site. We really enjoyed working with Nina. She was knowledgeable, friendly, and helped us select the perfect ring. Thanks, Henne Jewelers!

Sa
Review №49

Being new to Pittsburgh, my husband (boyfriend at the time!) relied on the good ol internet to find the perfect jeweler. I am SO grateful he landed on Henne. We still talk about the amazing experience he had working with Jennifer. She took the time to get to know him, and they worked together over several appointments before finding me the perfect diamond and designing my dream ring!

Ch
Review №50

My husband bought my engagement ring and wedding band in South Africa 10 years ago. Several years ago, I noticed that my diamond was catching on my clothing, a tell-tale sign that something was not quite right. I took my ring to a jeweler in my local area to have it fixed, but when I got my ring back, it was still catching on everything.I met Bert about a year ago, and when I was visiting Pittsburgh this past week, I decided to ask his advice on how I could best take care of my rings. I knew he was excellent at what he does, and I am thrilled with the end result! What a fantastic experience I had with Bert and Henne Jewelers! Not only did they fix my engagement ring, they also connected my wedding band to it! Their pricing was also excellent, and their workmanship was totally worth every dime.My ring feels and looks brand new - what a joy!I was in Pittsburgh for only one week, and I had my ring back, before I left for home. Their professional and efficient work is much appreciated.It was an absolute pleasure to work with Bert and I will definitely be back!Thank you Bert and Henne Jewelers for your superb service - you will be my Jewelers For Life.

Mo
Review №51

Great experience with Henne to execute a custom wedding band design! Friendly staff that always makes you feel special, plus the diamonds are pretty nice :)

Li
Review №52

I just love the way that I was treated as soon as I walked in. Everyone was so very nice. And I love how they fixed my mothers rings 💍. Thank you so much ❤

Bo
Review №53

My husband and I went to Henne to purchase an eternity band to celebrate our 10th wedding anniversary. We had the best possible experience all-around! The quality of the diamonds and other jewelry was incredible, and the customer service went above and beyond. Specifically, we worked with Ally Evancho, and she made the experience exceptional. She made us feel so special and cared for, and we cannot say enough good things about her and the Henne team! Nina was also incredibly kind and professional throughout. We will be Henne customers for life!

Mi
Review №54

Had a wonderful experience here, Nina was great!, she listened to what we wanted and was very courteous,knowledgeable and professional. I would definitely recommend this business to anyone. I will definitely be doing business with them and Nina in the future.

My
Review №55

We bought our wedding bands here in 2007. Fourteen years later, I wanted to buy my wife a duplicate band to wear above the engagement ring. Henne was right on the spot. They had my information and were very informative. I now live in Chicago so everything was done over the phone, but it felt so personal. Special recognition to Nina, too, who was so thoughtful and knowledgeable. It really felt like she sincerely cared and shared in my excitement for the gift. Will definitely be a return customer.

Ma
Review №56

There are many Authorized Dealers of Rolex around the greater Pittsburgh Area. As someone in Sales myself (Real Estate Agent) I started my watch collecting journey going around to the different ADs and comparing the customer service that I received.I didnt want to feel like I had to dress fancy or pretend to be someone Im not. Also being a young collector a lot of people will scoff at you or not give you the time of the day.Jami at Henne helped me buy the first watch in my collection. Then an Omega and a Tudor. I stop by a lot just to go browse and she is always friendly and cordial. I never have been in there and felt pressured to make a purchase.I like how nicely they treat their customers. I am always offered a coffee or a water even if Im admittedly in no place to make an acquisition at the time and really just there geek out about whats in the cases.Ive walked in there and seen a platinum daytona just sitting in the case amongst other rare sports models that are difficult to obtain. In the pre-owned case Ive seen a steel sub, a pepsi GMT, a skymaster, amongst other rare models I would never have the opportunity to see in person. You never know what youll find.Id never shop anywhere else. If you are a watch geek like me go in and ask for Jami. Tell her Matt the Realtor sent you!

Ma
Review №57

The lost art of SUPERIOR SERVICE!!!!I always feel a bit nervous being in a store with such fine and valuable things. But I was greeted with a smile by the staff and we immediately started talking about what brought me in. I brought in three watches to get some input on how to best sell them. The associates put me at ease and made me feel like a valued customer.We talked through various scenarios for how I might move forward with selling the watches; whether it made sense to have the watches restored or sell them as is and what the various outcomes maybe. Eventually, they made me an extremely generous offer that involved engaging their network of collectors and dealers.The plan was put into motion and all the logistics were attended to. Everything about the service experience made me feel like a valued customer. Everyone’s genuine professional demeanors put my mind at ease. I’m very grateful to have had such an amazing service experience. Everyone at Henne was kind and professional. You have made a customer for life.

Kr
Review №58

Can’t say enough about my experience with Henne. They were so amazing in helping my husband create a custom ring (that I love!) and even when my husband got my size wrong, they fixed it immediately and we’re always so kind and helpful throughout the whole process. I tell all of my friends to go here for their jewelry needs!

Ra
Review №59

Henne jewelers turned an unfortunate mishap into a wonderful experience. My ring was sent to a 3rd party to replace missing and cracked stones. However, the 3rd party lost the ring. Mr. Henne contacted me himself to explain what happened, apologized for the mishap, and said he would replace the ring. I got the opportunity to work with 2 geologist to design a new ring that I absolutely love.Most importantly, they were a pleasure to work with. The customer service was impeccable. They were kind and thoughtful throughout the process.Thank you for turning a mishap into an unforgettable experience.

Ha
Review №60

The best jewelers around! I wouldn’t go anywhere else. Everyone is so friendly and personable. Anytime my ring needs sized or cleaned they are able to get me in and do it that day. They’re amazing!!

Ad
Review №61

I went into Henne Jewelers to look at engagement rings for my fiance and I was very impressed with the customer service! I had such an amazing experience!I want thank Willam for being kind, professional, patient, with us! I highly recommend him!

Es
Review №62

My experience with Henne Jewelers was excellent. They were understanding, compassionate and very helpful while I received my heirloom pieces returned to me after being stolen. I will always appreciate and be grateful for their support. A Million Thanks, Esther Resnick

Na
Review №63

I can’t stop talking about the wonderful experience we had at This place . Meghan was so kind and welcoming . I showed her a few pictures and she brought some rings out for us to try and they were exactly all the qualities I had described to her . The ring we picked was even more perfect then I could have hoped for. Everyone that worked there said hello and came over to tell us our baby was cute . I have never been in such a welcoming place . This was truly such a perfect experience . We will be back to buy our wedding bands with Meghan. She made this process so stress free . 12/10 recommend Henne and Meghan if you are shopping for engagement rings!

Ry
Review №64

Came in looking for a watch and the experience was one of the best Ive had in retail. The entire staff was friendly and helpful (at least four people asked if I had been helped) even putting up with my indecisiveness over strap colors. In the end Harton was able to aid me in choosing a fantastic watch and I could not be happier.

B
Review №65

My fiancée and I recently visited Henne to speak about resetting her engagement ring. The ring is a family stone and we wanted to be sure that our ring was in the best of hands. The store had a very pleasant and welcoming atmosphere and all staff that we engaged with mirrored that.We were patiently guided by Jordan and Bert who educated us on the different choices and helped us feel at ease throughout the entire process. We could not have had a more pleasant experience. Thanks again Jordan and Bert!

Jo
Review №66

Purchasing a piece of jewelry from another state could not have been easier with Henne Jewelers! When I was in search of a fashion ring, Diane went above and beyond by virtually meeting with me. Even after our appointment, she texted me videos and pictures of the ring from all angles to make sure I was 110% comfortable with my purchase. They also did a fantastic job of sizing and shipping to me very securely. You should feel confident in purchasing from Henne Jewelers. Even though I don’t live in Pittsburgh anymore, they are still my jeweler of choice!

Fr
Review №67

The best boutique I have ever been to in the US, South Korea, Hong Kong, Singapore, and lots of countries in Europe. Deeply inspired by their long history of family spirit and value of “Henne”. Wish your continuous prosperity and success for the next generations indeed. (BTW, Rolex customer with my fiancé) Thank you John and Juliet!

Jo
Review №68

I had a great experience from beginning to end working with Meghan to create the perfect engagement ring! I cannot say enough positive things. She was incredibly helpful and knowledgeable throughout the process. She answered all of my questions and even followed up after the proposal to ensure proper sizing. Most importantly my fiancé loves the ring! We will definitely be back for our wedding bands in the future. Thanks again for helping me make this moment so special!

na
Review №69

Had an amazing experience at Henne Jewelers. The staff especially Bert were amazing from the time you walk in the door you feel valued and cared for. If youre look for any Jewelry stop by and see Bert he will take care of you.

An
Review №70

A goto place for that perfect item! Bert over the years has been there for everything Ive needed, helping design the perfect jewelry or showing me what that have available in store. I came to him with help saving s very special diamond, every other jeweler said its garbage... not Bert. he literally saved my dream of having it restored! Do yourself a favor and get something beautiful

Ad
Review №71

Henne Jewelers lives up to their name of Jewelers for Life. They care very deeply about their clients and want their marriages to last for life. With the help of John and Juliet, we created a beautiful ring that my fiancé loves. John operates his shop with integrity and honesty and will absolutely have my business in the future. Thank you!

Al
Review №72

WOW! Debbie and all the staff at Henne are amazing! Being an amateur trying to buy an engagement ring these guys did everything to make sure the ring got to me in time for a surprise engagement trip to Yellowstone in Wyoming. The ring was absolutely BEAUTIFUL! I will for sure be back for upgrades down the road! thanks again Debbie

Ke
Review №73

This was a wonderful place to purchase an engagement ring. We went to several different places in the city and Henne had the friendliest customer service and best selection. Debbie was an excellent guide.

Sa
Review №74

Henne Jewelers is hands down the best in Pittsburgh!I have been able to get items gift wrapped right from the store to my wife during last minute shopping on special occasions :) (sorry honey)! Henne delivered every time and my wife has always been super happy with anything she selects from their store.What really impresses me about Henne jewelers is their staff. When you speak to them it’s not only obvious that they have a passion for what they are doing, but it is clear they love being a part of the team at Henne jewelers. Both salespeople who have personally helped me with purchases told me they had been at the store for multiple decades!Now I hate saying this because I feel like if enough people read this it’s not going to be a secret anymore but.., if you need a watch, Nina delivers! She got me my grail watch at retail in an almost absurdly short wait time. I read stories for years about the heart break of attaining this particular watch. I went to ADs in multiple states and countries seeking out this watch. I honestly still can’t believe I got the call! Trust me when I say this if you need jewelry go to Henne jewelers, if you need a watch go to Henne jewelers... ask for Nina!

An
Review №75

Went in to get a spring bar for my watch bracelet, and they replaced it for free. I offered a tip and they refused. Great customer service and friendly staff!

Co
Review №76

They were the only jeweler I could find who would tackle resetting a unique and delicate stone. Work finished ahead of schedule and bang on budget. Thanks Bert!

Jo
Review №77

I asked Henne to repurpose a diamond pendent that had been in the family for years into an engagement ring. They were very helpful with selecting the perfect setting and getting my order processed.The ring is beautiful! Henne provided excellent service and I highly recommend!

Gr
Review №78

Henne Jewelers is a great family-owned business. In late 2020, I worked with Audrey to find a vintage-style engagement ring for my (now) fiancée. Audrey’s expertise about not only modern and vintage engagement rings, but also diamonds, and her on-point style recommendations were invaluable. In the end, Audrey helped me pick the best white-gold estate ring and the perfect center stone. I can’t recommend Henne Jewelers highly enough.

Al
Review №79

My Fiancée and I had a wonderful time picking out and buying and engagement ring here. Meghan was immensely helpful and made our experience there very special, working with us in designing a custom ring. Looking forward to going back for wedding bands there as well!

Ta
Review №80

Amazing service, friendly and knowledgeable people. I walked in and had no clue what exactly I wanted and had someone with the utmost patience help me through my crazy ideas and helped me pick a piece that I absolutely cherish.

Le
Review №81

I had a great experience purchasing an engagement ring here. Debbie was very welcoming, helpful and not pushy at all. I shopped around, and they were able to beat the best price I found and deliver the ring faster. Very happy with their customer service!

Pa
Review №82

My husband and I visited your store last week and although it was very busy, we had a great shopping experience with Sharon (who we understand doesn’t normally work in sales). She was knowledgeable and not pushy in the least. She was very patient while I took my time to make a decision. She was simply lovely and Paul is a true gem as well. I’m very pleased with the whole experience.

Ka
Review №83

They repaired my herringbone gold chain necklace that I had bent PERFECTLY! I thought for sure there it was going to be permanently damaged, at least slightly, but I was so pleasantly surprised when I picked up my piece. The damage was completely reversed. And the staff was so friendly! Great experience, highly recommend.

Ka
Review №84

I had two matching custom made rings made by Henne. They were very thorough and communicated well throughout the whole process. We are very happy with how the rings turned out!

Ro
Review №85

I worked with Nina Pugliese to help me design a Mother’s necklace. It involved 4 stones, three of which are similar color, a ruby, garnet and amethyst, and one diamond. She came up with the idea of having them be varied lengths on the chain, and the colors organized so they are best seen and appreciated, and a bail with inverted diamonds holding the chain. Very nice work, I am thrilled with it. Thank you so much!Rosemary Volosin

se
Review №86

Great place for any and all things Rolex! Got my watch serviced and it was like brand new! Thank you!

Ja
Review №87

I just had a wonderful experience at Henne Jewelers. I came in to introduce myself as I’m interested in grabbing a Rolex GMT and Daytona in the future. I was surprised to find that they had a DateJust in stock! It was a pleasant experience all around. I highly recommend working with William!

To
Review №88

I had a wonderful experience working with Juliet to find the perfect engagement ring! She was so helpful and answered all of my questions. The process could not have gone smoother and my fiancé loved the ring! Be sure to request Juliet if you are ever at Henne Jewelers

Ro
Review №89

Outstanding. I cant say enough about the team at Henne. I worked closely with Debbie. She was patient, kind, knowledgable, and made the experience an absolute delight! There wasnt a single second where I felt uncomfortable or rushed. Together, we were able to design and build an engagement ring that my fiancé cant stop looking at. Trust these folks, they know their stuff!

Da
Review №90

My wifes ring has several small accent stones on the side of the ring and they are exposed to many little hits and snags throughout the day and has caused the accent stone to fall out 3 times within about 6 months of repair. The first two times one of the stones fell out, I had it repaired by another jeweler, but both times the stone fell out again. When we took it to Henne Jewelers, they suggested a reinforcement and a better setting of the stone. Since then (about 3 years ago), the stone has not fallen out again! We are very thankful that we dont worry about the accent stone anymore.

Ro
Review №91

Henne jewelers made finding an engagement ring a great experience. Jami was a huge help and made finding the perfect ring easy for us. I would highly recommend working with Jami if ever you ever stop into Henne, as she can help you find exactly what you want within your budget.

Xo
Review №92

A truly lovely shopping experience at Henne Jewelers. The staff is incredibly knowledgeable, professional, creative and skilled. It was a pleasant surprise to find them in Pittsburgh.By far the best Rolex selection than in most places, pearls, diamonds... And totally unique designs as well as classics.As Im getting to know Pittsburgh better, its nice to see this gem of history there.

Ro
Review №93

This is the only jewelry store I go to, I heard a lot of the top models in the city go here I can see why, this is a 5 star, first class jewelry store for everyone & every occasion, they have the best staff all around!

Sa
Review №94

Just went in for a ring sizing and the were super thorough sizing every finger on my left hand. If they’re this great planning for a ring I can only imagine the experience with actually purchasing one! I was really happy with the help from Jordan (Jay).

He
Review №95

Had a great experience yesterday at Henne. Andrea in the estate department helped me trade in some old jewelry that I wasnt wearing anymore. Although I was definitely hoping to get a little more for my trade ins, Andrea did a really good job explaining why I was getting the amount that was offered. (I was trading in mostly very old, low quality jewelry where the sentimental value was high but the actual value was understandably low.) I used the trade in funds + the extra 20% and tax credit to purchase a new wedding band. Jami the sales person was amazing and very patient with me while I tried on about 10-12 very different style bands. She helped me narrow down my choices and in the end I ended up ditching all of my initial choices and going with a band that she suggested! The whole experience from start to finish was seamless. I will definitely go back here next time Im looking for something new!

Je
Review №96

When it comes to your jewelry needs, there is no need to look anywhere else but Henne Jewelers!From the minute I walked through the doors, Henne was an absolute joy to work with. From the attendant at the door on up to the managers, every employee made me feel like I was the only costumer in the store at the time.I went to Henne to buy an engagement ring for my now fiance, and not only did they work with me to find the perfect ring, but they have continued to be a pleasure to work with after the engagement to help make the ring absolutely perfect. To quote my fiance This ring is better than what I thought my perfect ring wasI wont be looking anywhere else besides Henne for all of my future Jewelry needs (I was very impressed with their watch selection as well while looking around the store).

Ho
Review №97

I initially visited Henne Jewelers because it was a family owned business. The moment I arrived, I was surprised to see the selection of Rolex watches at the store. I visited the store a couple of times, and John took his time to listen and share his expertise until I found the watch I wanted. I felt supported throughout the experience. Everyone I interacted at the store was very nice and pleasant. I would recommend this store to anyone looking for jewelry in Pittsburgh!

Lu
Review №98

Top notch all around, and special shout out to Nina who helped me pick out and design the perfect engagement ring. I felt like family from beginning to end, and most importantly, the ring is out of this world beautiful!

Dy
Review №99

Outstanding experience! I got great help from Ally picking out the perfect birthday earrings, which my girlfriend loved!

Wi
Review №100

I had a wonderful experience dealing with the people at Henne Jewelers. I am very grateful to the people that suggested them to me. William at Henne took great care of me, led me through the process, and has been very helpful and generous through it all. They treated my fiance like family during the sizing process, and you can really tell that everyone there is invested in and understands the sanctity of what they are participating in. I got to meet John Henne, which was also a pleasure. From the top down they want you to have a successful and loving union. John even gave us a book that has helped his marriage as a token of Hennes support.Needless to say, the ring is beautiful. The fiance loves it, and she said yes. Id send anyone I know to this family owned and lovely local business for their jewelry needs.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:5501 Walnut St #1, Pittsburgh, PA 15232, United States
  • Site:https://hennejewelers.com/
  • Phone:+1 412-682-0226
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry designer
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–7pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–5pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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