We have two cats, 5 rats and one mouse. They are all seen and taken care of at Pleasant Hills Pet Hospital. The staff is EXCELLENT both helpful and knowledgeable! Dr. Mihalic takes care of our cats most of the time and specializes in pocket pets like our mouse and rats. We just took our four new rats in to establish care and they did a great job in handling them and making sure they were all healthy! Pleasant Hills Pet Hospital is very responsive to e-mails through their website when we have had questions. Thank you Pleasant Hills Pet Hospital for giving excellent care though out the years!

I have been a client of Pleasant Hills Pet Hospital for over 20 years. I have the outmost confidence that my pets will receive excellent care. The run an organized and profession vet hospital . The staff are friendly and caring. They take care of all your needs. My only downside I have experienced is that my last visit May 27. 2021 we still have to communicate by phone from your car. It is time to resume some normalcy and be able to be in with your pet. Your pet needs that security of your presence. There are only you and tech/vet in the room with your pet. Masks works according to the experts. So both of us can be mask. It is time to open up!

Not once, but twice, they have seen me ASAP due to sick guinea pigs! They are always friendly, knowledgeable and accepting of my animals! I truly believe my one guinea pig would not be here if it weren’t for them! I have officially switched my vet to them and it’s worth my 45 minute drive! I would highly recommend this team of professionals!!

Reasonable amount of wait time, in the car again. Dr Mihalic took the time to answer our questions, a whole page! Thorough explanations.

I had a emergency with my 5 year old Guinea pig and was told to bring her in. They were very professional and Dr. Mihalic let me know what was wrong with her. I have had guinea pigs since 1999 and have always taken them to Pleasant Hills Pet Hospital. Dr. Mihalic and myself are always learning different diseases that guinea pigs can get and wouldnt trust my guinea pigs to just anybody.

The team is friendly and attentive to each pets’ individual needs. They spent time with my older kitty, Vera, to assess the problem of her eye infection before fully explaining her treatment plan and the cost of her care. Vera is on the mend and thankful for Dr. Fruman and her team! 😸

This place is the best vet office we have ever visited. The receptionists and techs are great people. They are very helpful and they genuinely care about your pet. The veterinarians are outstanding. We have taken our pets to all of the vets here and we love all of them. They are all very knowledgeable, kind and friendly. They explain things in a way that you can understand even if you arent a veterinarian. They were outstanding with us when we fought cancer with one of our cats. They were amazing, and tender with us when we finally lost that battle. They never led us or our kitty astray. They are outstanding with normal pet health checks as well. Very comprehensive checks and fair prices. I honestly cant say enough good things about this place. These people are angels.

Dr. Fruman is wonderful ! I highly recommend her. She explains everything thoroughly and touches on every basis with great detail. She makes sure you understand everything and I never feel rushed at all. She’s very reassuring and gives amazing advice. Absolutely exceptional service. ❤️

The seem to provide great care for the pets but treat the human customers as if everyone is contaminated with Ebola for Pete’s sake. The CDC said no more masks needed.

DR. MIHALIK AND HER ENTIRE STAFF ARE SIMPLYFANTASTIC. HAVE BEEN GOING THERE FOR DECADES.THEY WILL GIVE YOU AND YOUR FUR BABIES INCREDIDLECARE, ALONG WITH KINDNESS, AND A FAMILY TYPEATMOSPHERE. :)

This is the worst vet office I have ever been to. They performed a surgery to remove a cancerous tumor on my dog which they said they could do, and then botched the entire surgery and told me they couldn’t fix it. So they sent me to the surgeons at PVSEC so that they could fix their surgeon’s mistakes. It almost killed my dog and the surgeries to fix their mistakes cost me over $10,000. Pleasant Hills Pet Hospital did nothing to make up for their mistakes. Plus they screwed up multiple appointment which they scheduled and did nothing to make up for their mix ups. Do not take your pet to this place. You will regret it.

Going into ALOT of detail about my experience isnt important. The service was EXCELLENT. I will always take my pets here from now on. My wife and I thank you and Moe thanks you!

Hm sorry, I cant post a review without a star rating, but Im not actually commenting on their service, just wanted to make a public note to save other phone-phobic millenials a phone call: in case other rat owners are trying to get their rat spayed, the full service for pocket pets on their website is a bit misleading. I *think* theyll see small mammals for basic care, like lifestyle advice, but not surgical.(Admittedly, the phone call was somewhat baffling, so its possible I misunderstood something: Im calling about availability and pricing for spaying rats. Oh, no, we dont do that here. Oh, okay, but you do do other kinds of care for rats, right? Youll have to call around to figure that out.)

These lovely folks actually took all the time “I” needed to understand what was going on with my mini “Doxy”. I was getting “Nothing” from her old vets, no response at all..even though “ They” had said my “Hoppy” had an enlarged heart and needed two types of “meds”! NO response even after multiple phone calls. The folks at Pleasant Hills Pet Hospital took my concerns very seriously and treated “Hoppy” very quickly, and had X-ray and blood work done and a response to me within 24 hours. Fortunately everything came back O.K. I am greatly relieved and grateful to these lovely folks for all they did!

Love Dr. Kelly and the entire staff at Pleasant Hills Pet Hospital. Super friendly, attentive, and handle our furry kids with kid glove care!! We recommend PHPH to all who add new furry family members!

I have dealt with Pleasant Hills Pet Hospital since the 70s, and even though it has changed ownership over the years, they never missed a step. When one of my cats was sick, they squeezed me in to take care of her. That meant alot to me. I can always count on them for the best vet service ever and I recommend them to everyone..:)

They were able to take me the next day. Due to COVID we have to call when parking and they come get the dog. When I got there I called and they were out to get my dog within 2-3 minutes. Once my dog was in there, it was maybe 10 minutes before she was done. Since there was nothing wrong with her—just allergies—they recommended Benadryl and didn’t charge me a dime. I’ll be using them again for sure

Our dog was sick an pleasant hills was the only vet that could take her that day. They found out that our dog needed surgery. So we ended up going to another vet to have it done. Pleasant hills vet called everyday to check in on our dog which was so thoughtful an caring of them. We so wanna thanks them for there help an would recommend them if you have a pet

I called and got an appointment for my kitten right away. The staff are all very professional and very compassionate.

My first experience at this office was for a really unpleasant reason, but the kindness and compassion that my dog and I received was above and beyond anything Ive seen before. The staff did everything to make our visit as comfortable as possible and Im incredibly thankful for the way we were all treated today. I wont be taking my animals anywhere else after this experience today. Thank you to everyone that helped us, youre all amazing

I was passing through town on a road trip, and realized I was almost out of my dogs medication. I was able to get an appointment to be seen, and had a wonderful experience from front desk all the way through to the appointment and checkout.The staff contacted my regular vet back home to obtain my pets records, and refilled the medication for us during his exam. The techs were great with him (hes a baby about having his nails trimmed), and the doctor was informative and efficient. I only wish I were better with names so I could give them all a proper shout out!Thanks so much, Pleasant Hills team!

The Pleasant Hills Pet Hospital staff is very professional and supportive to you and your pet needs.I am impressed by the quality of the doctor’s exams with my pets.

The staff is kind. They let my husband and myself in when we put down our dog.

Dr. Kelly is amazing. My dog has seizures and he has been very helpful and honest. Explains everything very well to me and always gets back to me very quick on his test results and checking in on him. The only thing I wish was better about this office is the staff at the front desk. The people at the front desk don’t seem to be too nice. Not all of them. But some of them when I call on the phone they seem a bit rude when I ask how much things are. They make me feel like they are aggravated with me because I have to check the prices to make sure I can afford it. That’s the only thing I would like to see change in the future hopefully. Other than that everyone else is very nice and seem to genuinely care. 😃

I brought my puppy here for his first check up and shots and had the worst experience ever. The vet and vet techs were extremely contemptuous towards myself and my pup and made me so upset I drove home in tears. I was already anxious about bringing my puppy in for the first time and they did not make me feel comfortable or confident of my puppys health by any means. They were rude enough to ask me if I was feeding him, then tell me they thought his blood sugar was low, only to reassure me afer the fact that it was perfectly fine. They told me they shoved food and treats down his throat right before his shots which he threw all of it up on the way home - making me feel like a bad dog owner because of the way they handled the situation. I will never come back here, nor do I recommend this facility to anybody.

So kind and helpful : ) Will always trust my loved ones here.

Fear-Free Visit success. We are clients of Pleasant Hills Pet Hospital for over 15 years. Our Jindo dog, Suki (3 years old), was rescued from a South Korean dog meat farm last year. She is extremely anxious and fearful of people and new situations, so we chose the “fear-free” exam team for her visits. Rachel and Angi combined Suki’s favorite treats, pheromone calming scent, gentle touch and sound, all on a soft blanket on the floor. Accompanied by our other dog, who is also a calming influence on Suki, they were able to not only administer vaccination but draw blood with no fussing or agitation. I honestly didn’t think we would be able to get Suki to relax enough to do this. We highly recommend this process for pets with anxiety, behavior and special needs issues.

Dr. Fruman is amazing! She’s very thorough and caring.

Great Great! Great! Friendly and personable staff! Was referred by my vet, and now, as long as they will keep me, I am staying!

They are the best. Dr. Chamberlain took exceptional care of our Gus and answered all of our many many questions. Gus is healed and back to his playful and rambunctious self!

The staff and Doctors are welcoming and easy to work with. My Springer girl and Beagle boy love going there. I have been going there for 18 yrs now!

The people there are nice enough. I had a disconnect between the physician and office staff. Still don’t have a follow-up or surgical appt that the physician and I discussed. Waiting for a call from the office...

Appreciate all the safety precautions your office is taking during Covid. Staff always so friendly!!

We had the best visit with Dr. Furman last night. She explained everything to us well and was so gentle with our cat, who is quite shy. The vet techs were great and so friendly too! Fair pricing and everyone there seems genuinely concerned about making your pet feel better, I love that they call the check up on them after a few days too. Couldn’t recommend it enough and I will definitely be requesting Dr. Furman for every visit now.

****A WEEK LATER AND I AM STILL WAITING FOR LAB RESULTS THAT WERE PROMISED IN 24-48 HOURS****I took my dog for emergency care, and I am thankful for the vet and vet tech being attentive and stabilizing my dog. We returned with our dog, per the vets recommendation, the following two days for blood work and tests. Three days later and they were not able to identify what was wrong with my dog. We assumed we would have to seek a specialists consultation. But we were advised by the vets to wait until the last lab work came back. ***My complaint is that I have yet to receive my dogs blood work/lab results. I have called the last three days and was told the vet is with another patient and will call you back; the vet is out of the office and will call you tomorrow; and the vet is in surgery and will have to call you this evening. WHY WHY WHY is it up to the client/patient to call for lab results that I paid for, that I was told would be given to me within 24-48 hours? A week later and I am still waiting for someone to give me the results. It makes my family and me feel like we are not a priority to this practice, or perhaps it is because there is nothing more they can do for my dog and therefore we are no longer a source of revenue?? Confused and Very Disappointed.

My dog has been going to PHPH for eleven years. Another dog of mine has been going for close to four years. Three weeks ago, our senior dog was seen for what was disgnosed as a respiratory ailment, given medication, etc. Had a follow up call with Dr. Kelly two weeks later to state dog was not getting better. Dr. Kelly did not seem overly concerned did not seem overly concerned about certain symptoms I was still concerned about. That weekend, my dog took turn for worst, was rushed to ER vet an was diagnosed with liver failure. He had to be put down. Called PHPH to let them know. Never received return call from doctor or anything.Needless to say my other dog wont be returning. Heartless.

I took my min pin there to be professional put down but instead they totally blew it..the last 15 minutes of this dogs life was total terror for him. I will never forgive them for the way they handled my dog my friend

My cat Bones had a wound from biting/ excessively licking her leg, and her fur was matted and missing. It wasnt an emergency but I needed to get her in somewhere soon incase of infection. I took her to the humane society to get her vaccines, spay, and microchipping, but never had an actual vet for her. I was able to get an appointment the same day, and they were so nice there! Bones can be a spit fire, so I was worried about how she would be handled, but she did well. Dr. Joleen Mihalic was caring and made me feel at ease when I spoke with her. They were extremely professional there, especially during this whole covid thing. I was afraid of a huge bill afterwards, but they were extremely reasonable for all the care my cat received (an exam, two shots, and blood work). I am so happy I found such an awesome vet. I highly recommend this place, and I 100% will return back there.

Rude and unprofessional front desk personnel. Will not be returning back to this vet. They dont care about your pet just the money! Dont waste your time here.

Staffs are really nice and friendly. My dog got so many treats. I just didn’t like the fact that I brought dog with one year and a eight months and I asked to clean her teeth cause I could see many tartars and her groomer also said that she has some wholes that normally get filled with foods. However the dentistry said that it wasn’t necessary to clean her teeth yet cause it was too son. I felt too expensive just to take a look and say that she didn’t need her teeth to be cleaned. For that price I could pay two full/complete bath and check ups.I will try another dentistry on next time.

Took my lab there so that we could get him examined and maybe get some pain pills for his sore hips. They wanted to charge us $400 to run tests, and he left in much more pain than he showed up in. He can barely walk now after his examination. This isn’t the first time they have Tried to price gouge us either. Unless you have pet insurance or a large bank account, I recommend finding somewhere else.

This is a great vet. Just brought my new puppy here and my two year old still goes here as well. Decided to give them 4/5 because the staff in the front needs to be more diligent in assisting customer. Twice Ive been there juggling a fur kid whilst having to carry paperwork, medicine, lab samples and its like they just stare at you struggling in the door. Smiles and small talk isnt enough to get you by in customer service anymore.

Took my dog here because he had a loose tooth (which was not bothering him) and to get a quote on a dental cleaning. Our typical clinic does not do dental services. Our dog had his annual check up at the end of April at his normal clinic where he was determined to be in good health but would need a dental cleaning within the next year. I made an appointment at Pleasant Hills Pet Hospital because they said they provide dental services. At the appointment we waited about 20 minutes between when the tech checked us in and seeing the vet, which my dog spent shaking and pacing in the exam room. When the vet came in she had him go up to the table and fully examined his body, so by the time she looked at his mouth he was being rather uncooperative. The vet said that yes he needs a cleaning and she could not get a good look at the loose tooth. She said shed get us a quote and the tech would review it with us. Fast forward 15 minutes and the tech brings in a $1000 quote, including notation that 3 teeth need pulled (How does she know 3 need pulled when she barely looked in his mouth?). I told her I need to discuss this with mu husband and we proceed to the checkout where they charge me $53 for the appointment TO TELL ME EXACTLY WHAT I TOLD THEM THE ISSUE WAS OVER THE PHONE PRIOR TO THE APPOINTMENT. We wont be back.

I just love Dr. Jones! They always took the absolute best care of our Sasha!

They would not let more than one person in the room to say goodbye to our lab (a family member) meanwhile in the world around us. We are allowed to have parties and get togethers of over 50 people. I can go into a restaurant and sit right next to people but I am not allowed to say goodbye to a family member. Selfish beyond all belief.

My husband and I took our hamster in to get his leg fixed. We ended up having to put him down due to an infection, but our experience was great under the circumstances. The staff and Dr. Jones were very kind and understanding of the situation. They showed the utmost professionalism and care for our hamster, and to us. I would highly recommend this vet hospital!

I take my american bully pup Capone here and the staff are extremely kind and helpful. I find them very reasonable with prices and they show a true love for animals.

Ive always had good experiences taking my cats here. The staff is very courteous and caring.

I cannot say enough good things about Pleasant Hills Pet Hospital. From when I first call and Tina or Ms Karen (or another front office personnel), they are so polite and concerned about what is going on with my two English Bulldogs, Sophia and Cheyenne! It is so comforting going there, Tina is amazing, as well as the rest of the staff! Dr. Mihalik has been my girls (Sophia and Cheyenne, and my BELLA who passed away December 5, 2013 😢) veterinarian and she is also amazing. She has a way with the dogs that keeps them pretty calm under the situation of getting shots, etc. Some reviews say they are expensive, they offer every shot and heart guard, flea and tick meds, but you do not have to get them if you choose not to. For the service we get from the front office all the way to the vet and back out front paying is extraordinary! Thank you again Tina, Dr. Mihalik and staff for all you do 🐶🐾♥️

Amazing Customer Service! Just recently moved into the area and was referred here by neighbors. I took my dog, that is like family to us, for a routine checkup and vaccination boosters and was thrilled with how the doctor and staff worked with us. Will definitely go back! Thanks!

The vets at Pleasant Hills Pet Hospital are great at their job, the doctor I see for my 6 month old kitten truly seems to care for him. She always seems very willing to give advice and answer any questions.However I feel their techs/assistants are awful. Had to take my kitten in for some blood tests to make sure hed be ok for a neuter, the tech took him into the back and after about 10 minutes you could hear him hissing and screeching all throughout the clinic. About 20 minutes later they bring him out and tell me they couldnt get all of the blood they needed for the tests because he was squirming around too much. Instead of taking the blood from his neck/shoulder area they took it from his back legs down by his feet. The tech brought him out to me shaking and he had a compression bandage around one leg to stop the bleeding. He has some bruising where the needles went in, which wouldnt be so bad if it wasnt obviously causing him pain. Hes very energetic and likes to run around and leap onto furniture and now the pain is making that difficult for him.On top of all of this they had told me at the front desk that the neuter was scheduled for the 30th and it was printed on my paperwork as such. Come to find out today that it is actually on the 17, and they dont know if theyll be able to reschedule it.Safe to say I will be going somewhere else for my kittys neuter!!

I have had 5 dogs treated there for over 20 years 3 Irish Setters and 2 Beagles andthe treatment and care for them has been exceptional,The doctors and staff are awesome, always professional and friendly, yes there are expensive but who isnt these days. The compassionate care and treatment are well worth it to me and my dogs.

UPDATE: The manager Kelly apparently is only wonderful if you do not try to question what she says. The moment I questioned what she said she was argumentative and bitter like a two-year-old who couldn’t have a cookie. Called in to find out about my cats urine that I paid $300 to have checked and was told I would get a call about the day before. When I inquired I was told I was A problem patient and that my animals were no longer welcome! Three of my seven animals are on medication and care and PHVH is putting their lives in jeopardy and I told Kelly so and she didn’t care. When I asked Kelly to speak with the owner she refused when I asked for an address to write to someone she refused as well. Hopefully they will at least give me my records so they aren’t responsible for killing my animals. It’s really unfortunate as I gave them an entire year to work out the kinks and they still have the same communication problems in the office. The last time I waited for results it was three weeks going on four! When you have a cat that’s not even 8 pounds and it’s losing a pound a week you can’t do. Honestly, part of the problem in this office is that they are constantly changing out veterinarians I do not believe I’ve ever seen the same veterinarian twice and I have seven animals three of which see the veterinarian frequently! One cat has problem absorbing food, a second cat currently has a UTI, my elderly dog is on medication for arthritis pain and most recently our dog has been diagnosed with hereditary eye problems. We take really good care of our animals, I guess it was too much to expect that our veterinarian would care as much as we do. Instead they take our money and never call us back with results and we have to chase them and get abused for following up when we don’t get called back. PHVH should be ashamed of themselves. As for Tina putting this whole situation into effect today, you have done me a favor in the long run, but financially and medically speaking you have hurt my animals, but I am truly surprised that you did this today as there was no conflict between you and I, but you will have to live with what you did. Seven animal lives you have put in jeopardy, thank you so much Tina and Kelly.Wish communication was better. It would resolve so many issues. Manager is great. Vet’s I’ve dealt with (Dr. Kelly)is wonderful. But communication is lacking when it comes to blood work and follow through.

Went in to get some pricing on shots for my puppy. The lady at the front bad mouthed a couple other vets, was unprofessional, and just not friendly at all. On top of that, they are just so expensive. If the women at the front desk were nice and cared about bringing in new customers, the expensive price wouldnt have been so terrible.

DO NOT TAKE YOUR DOG TO THIS VETS!! They removed a mast cell tumor from my dogs leg and while Dr. Jones did an outstanding job in surgery the subsequent care was horrible. When it was time for her sutures to be removed they left 2 in her and she developed an infection. Over $1500 dollars later, they only thing they would do for her is recommend more and more rounds of antibiotics to fix a problem they caused and then charge me for it!! When we asked for our medical records, during her last visit they got snippy with my husband and did a piss poor job of wrapping my dogs leg with bandages. While I feel that many of the vets are very capable, they are outrageously priced and will continually try to get more money out of you while not doing much for your pet. Go somewhere else!!

Staff is nice and they always have time to see your pet on emergencies. I always feel welcomed and at peace there!

Was taking one of our dogs here and the other to Banfield. Took our 2nd dog here over the weekend and must say Ill be taking her back to Banfield. I REALLY like Dr. Kelly as hes very thorough etc BUT.....paying $116 for only 45 tablets (allergy meds) is RIDICULOUS!!!!! I can get her a shot of the same meds at Banfield for $55 (after my 20% off meds discount is applied) and that will last her 2 months. I also wanted to have a black skin tag checked on her but, they said it would cost $165 to send it out to the lab. That seems awfully high to me as well so I declined the service. Sorry wasnt paying a $416 vet bill. INSANE!!!

Dr. Mihalic is simply amazing. We have been taking our cats to them now for over 3 years. One because of some kidney problems due to the cat food recall a while back. We simply could not ask for a better veterinary hospital or Dr. They go above and beyond.

Fear-free visit success!! Our sweet 5 year old kitty Pfeiffer just had his first happy vet check up ever! Annual check ups were always a terrible thing for us to go through. Pfeiffer has very high anxeity and is terrified of strangers. With the help of Rachel and Angie, we started working on ways to lessen his fear and hopefully make a vet visit something to look forward too. Todays visit with Dr Leidy was hands down the best visit we have ever had. With a little bit of medication, lots of special extras and tons of treats he was able to get a full physical exam for the first time. The amount of extra time and care they took with him is simply amazing! We are so glad we finally found an office who cares about our sweet boy as much as we do!

They are wonderful with my pets. I think the doctors and staff are great!

I have never seen the same Vet twice, and they over charge. They also only give estimates and not what a examine will actually cost, when you get the bill its way more than what you thought it was going to be. Ive been there a couple of times and will never go back.

I am a informed pet owner (guardian of Toby) and would not choose just anyone to care for my boy.

Got my little kitten there biggest sweet heart ! and they were all very sweet people

Excellent service- Dr. Mihalic cares for my pets like they are her own!

Best care around. Highly recommended.

Decent enough service but youre going to pay way too much for it. The staff isnt experienced enough to be charging what they charge. Really wish I had read the reviews before I paid $400+ for a simple respiratory infection. AVOID

Ive been taking my dogs here for about 20 years, and wouldnt even consider going anywhere else. Wonderful people and wonderful care.

They wanted to charge $1000 to pull a tooth because it was chipped. I got a second opinion from greentree animal clinic and they saved me $950. I also ended up spending $650 at phph for inconclusive tests and said it might be a uti. Horrible

I will never take my pets to them again. My sister is a vet and I told her what they tried to tell me my cat needed to have done and she just laughed at me and told me to stop going there. I wish my sister lived closer but she is about 8 hours away. I told her that they wanted me to give my cat this special cat food that was very expensive and actually made my cat sick. As you see from my username Im a attorney and like I said earlier my sister is a vet and I had her look at both my cat and dogs records and she said the meds they were giving my dog were making him need more visits so they could keep charging me. Im putting together all the records and getting ready to open a case against this place. I will say that I started going to Banfield pet hospital inside of Petsmart. My sister worked for them before she opened up her own place and told me they are honest and the prices are much better. If you love your pets PLEASE dont take them here...

They are very expensive but lack the friendliness and knowledge we want for our pets.

I will never take another animal to these people, in the last year my wife and i have taken 5 cats to them and they put 4 of them to sleep, after talking with the animal rescue league and the humane society 3 of the 4 that were put to sleep had a very curable problem, it seems that they would rather milk people for all they can rather than actually give animals the care they needPlease if your animal has anything wrong with it take it to someone else, the chances of survival with PHPH seems to rely solely on your willingness to pay rather than what is really wrong with your pet, we lost 3 of the 4 in the span of a week, thankfully we dont have kids yet because explaining this lose to a child would have been even more heartbreaking than it already was