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Courtesy Chevrolet Service Department
4950 N 13th St, Phoenix, AZ 85014, United States
Comments
Al
Review №1

Excellent service! Jasen Kehe was awesome and provided me with all the information upfront. I really appreciate the service I got for my car today. Thank you!!

Tr
Review №2

Thank you sales manager Matthew Mooney for taking good care of us! You made right a situation that was not right on the purchase of our certified pre-owned 2019 Chevy Colorado. Feeling much better about our purchase? You are 😎

St
Review №3

Always willing to help and provide excellent customer service 👏. I appreciate the folks who work here and do all that they can to make sure youre taken care of.

Jo
Review №4

Full service and courtesy customer care.

ma
Review №5

Great service. Great deal. At the price I wanted. Thanks

Mi
Review №6

This is the best place for all your needs, they will take care of you.

Jo
Review №7

In and out very fast. Montana is an excellent service advisor.

DM
Review №8

Jeremy was so nice and polite. The man at the Cafe was very nice too

Ar
Review №9

Dallas Reynolds in the service department is by far the best Chevy is always courtesy service

Ja
Review №10

What makes this department great is people like Victor. Victor has amazing customer service! Every time I come in he has a great attitude and greets me. He is very professional and I can tell he loves his job! I definitely will be coming back because he takes care of me. When you go make sure to request Victor. He is honest and he will take care of you too!

Ca
Review №11

Great customer service. Work on my truck was done in a timely manner.

Vi
Review №12

Micah was exceptionally helpful with questions that I had for my grandmothers car. he was very understanding and went through years of service records in order to find out whether my grandmothers battery could be replaced. As your family gets older you can trust the courtesy Chevrolet will take care of them.

Lf
Review №13

Cool people always good service

Al
Review №14

Great help, great service,thanks.

li
Review №15

Service was fast

Ed
Review №16

Awesome place

Al
Review №17

Get what I need done

Ro
Review №18

I brought my truck in on Tuesday for a few concerns. Christian was my service advisor, and the communication aspect was very bad to say the least. I called and left him a message on Thursday to see where we were on the service and no reply. So I assumed it was still being worked on. Come Saturday I called the receptionist for service and she tells me it’s done. So it told me my truck was finished and sitting for these small repairs with no acknowledgment to call me and tell me my truck was done. I had to take Lyft everywhere and it was a total inconvenience to me. But I will say; thanks to AJ Pentz the problem was resolved and I appreciate AJ’s help and understanding. Thank you

Gw
Review №19

Always Perfect!

To
Review №20

Tim Jackson is the best... ever!? I’m not sure why there are 1 Star reviews for the service department. Courtesy has loaner vehicles if your vehicle is expected to be in for service for more than 24 hours, they also have a shuttle service to immediately take you where you need to go while they look at the issue, I got a free drink at the cafe, hopped on the wi fi, got my tires rotated, vehicle washed, and it was done in under an hour. Happy customer, ask for TIM JACKSON.

Di
Review №21

Well this all started several months ago. Car broke down and had it towed to the service place I usually use. After numerous repairs, several hundred dollars and having the car towed 3 times I was still having the same problem. I finally brought my Trailblazer to Courtesy Chevrolet Service. Ho how I wish I done this weeks ago. The gentleman I worked with was AJ and cant say enough good things about him and the service. They had to keep the car for a week but when I left there I felt certain that the problems were fixed. Im so glad to say that its been weeks and the car is running great. My special Thanks to AJ for keeping me in the loop at all times so i knew exactly what was being done.A very grateful customerDiane Walters

jo
Review №22

The employees are very courteous and the service is great

Mi
Review №23

Accurate quote. Fast service

En
Review №24

Quick and super friendly staff

Do
Review №25

I bough an Avalache form Courtsey and they have always been really fair in servicing only what needs to be done and not adding any extra cost items.I get a ride back and forth to the dealership and they get the job done in a reasonable amount of time.

Ed
Review №26

I went in for a test drive to see if I could decide to purchase a car or not. Angel Zuniga helped me and he was great, he didnt pressure me or push me towards anything he was simply trying to help me with my first experience at a dealership.

No
Review №27

They really look out for the customer.

Ly
Review №28

Great customer service.

sa
Review №29

Customer service is horrible! I will drive the extra 20 miles away from my house to another dealership.

Ja
Review №30

Hard to rich your advisor ... bad service

Ca
Review №31

Horrible, no calls when vehicle was ready.

Je
Review №32

Absolutely horrendous, the date it would be finished kept getting pushed back, plus Joe nor Harry never answer their phones. I have had to go in person numerous times to check the status. Never will take a vehicle here.

NA
Review №33

Great service

Information
33 Comments
3.8 Rating
  • Address:4950 N 13th St, Phoenix, AZ 85014, United States
  • Site:http://courtesychev.com/Service
  • Phone:+1 602-714-2261
Categories
  • Oil change service
  • Auto tune up service
  • Brake shop
  • Tire shop
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–9pm
  • Thursday:8am–9pm
  • Friday:8am–9pm
  • Saturday:8am–8pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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