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North Valley Diesel & Auto
16819 N 20th St, Phoenix, AZ 85022, United States
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North Valley Diesel & Auto

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Ru
Review №1

Great work and fair prices. I bought a 96 Dodge 2500 with some wear and tear and looked all around Phoenix for a good mechanic to help me start working on it. I needed a good and honest perspective, the high pressure fuel pump was leaking and I had issues finding a place willing to take a look, most places quoted me a new one. I called in asking for a quote and Danny asked me to come in so he could take a quick look and found a the issue and saved me over $2,000. They didnt charge me for the brief consult and told me what the issues were and helped diagnose some other minor issues so I could get everything up to snuff rather than spending unnecessary money. I brought the pickup in a few days later and they knocked everything out in a few days, and explained the next steps to me, I was never left in the dark with anything. When theyre busy they dont make you wait around they communicate that with you.They referred me to other good specialty mechanics and called to check in when everything was finished. If you currently have, need or want a mechanic I recommend you giving them a quick call for consult. They definitely want the best for their customers and take pride in their work.

Br
Review №2

Been meaning to write this for a while now....Brent thank you for helping me and not taking advantage of my situation. I was in town visiting some family with my wife and 4 month old baby. Moments after dropping of my wife and baby off at the airport to fly home, my truck shut down and I literally coasted into the cell phone lot.... I called 3 ford STEALERSHIPS and they all told me they were days deep before they could even LOOK at my truck. I searched google maps for an Independent Diesel Mechanic with good reviews. North Valley had great reviews and I called them. I spoke with Brent, he was able to help me trouble shoot the issue there in the lot, OVER THE PHONE! After a few minutes he had narrowed the issue down to an O2 sensor. He helped me get it started and I was able to get it up to him. He fixed the issue that day and got me back on the road to California. while I was there I spoke with him and some of his staff. I appreciated ALL of the techs he had helping me with the issue. I know it wasnt a big job or even the most costly. what impressed me the most was their honesty and integrity to give a customer, even with the high probability that wont I be back due to living 800 miles away, such great help at a great price! Thanks again Brent. Brad

Je
Review №3

I have been having some issues with my 2006 F-250 Diesel truck for a while. This shop really took the time to go over my problems and explain them to me. The mechanic even came out to talk to me about a few things. When they gave me my quote they knew why they were doing those items. (Which was new for me as everywhere I go it seems the people behind the counter are just reading off the paper and have no idea when I ask them a question about why it needs done or how they came across it). The work they did was great and done in a timely manner. I am very happy for the help they have given me! Great job guys! I’ll be taking my truck here for everything now.

Gr
Review №4

The guys at this shop are amazing! My very first time to the shop was on Christmas Eve. The guys got my truck in and taken care of with minimal costs, all before they went Home For the Holidays. They truly are full of the holiday spirit at North Valley Diesel. I will going here from now on! Thanks Danny and crew!

Ro
Review №5

Honest and competent. A place you can trust will do the job they are supposed to.in a time where many people arent mechanics and are just parts changers, these are real mechanics. A real value and I highly recommend.

Te
Review №6

Brent and his team are amazing! Have repaired our families vehicles for years, always honest and great price for excellent work!

Me
Review №7

Love this place. Danny is a great and knowledgeable mechanic. He gives honest feedback and doesnt try to rip people off. My vehicle is always fixed properly the first time around, and the downtime is minimal. The owner (Brett, Brent??) is also a very genuine guy and knowledgeable mechanic too!

Ca
Review №8

Happy with the work done on my Sprinter. Finally a diagnosis done with professional mechanics. Fair pricing. Friendly front office. I will be taking all my work & personal vehicles and know Im in good hands.

De
Review №9

This place is amazing. Im definitely one to be picky on who works on my vehicles and these guys have made my experience with owning my first diesel as painless as possible. Great customer service, great prices and quality work. If you need any auto service even outside of diesel work, go see Brent. Satisfaction guaranteed!

Se
Review №10

PEP Solar has been getting its fleet serviced by North Valley Diesel & Auto. And the service is always been done very well, items found have saved our company money, and the staff is top notch. I is hard to find an ethical auto service company and even harder to find for Diesels but your search really is over. Love this company. Good people, honest fair pricing, high quality workmanship. Thanks North Valley Diesel - PEP Solar, our family and friends will be a long time customer.

Ja
Review №11

I was searching for a reputable diesel mechanic for months when I found Brent and Brittney at North Valley Diesel and Auto. I took my 2007 Chevy Express to them and after meeting Brent I knew that I was not going to have to worry about anything. Brent scheduled my work to fit into the busy schedule that same day and I was able to get my work van back the very next day! I would recommend Brent and Brittney to anyone who wants honest and reliable service for their diesel. The cost was very reasonable and they even gave me a break on the labor rates!I run a remodeling business and without my work van it is very hard to function. I appreciate the quick response and honest work from North Valley Diesel and Auto.

br
Review №12

Brent, Dan and the whole team at North Valley diesel are awesome. They fixed my issues and had me up and running in no time. Very easy to work with and helped me out with meeting my allowed budget. Only place ill take my truck!!!!

Jo
Review №13

Truly honest and excellent automotive techs that have saved me a lot of money!I took my SUV in to another shop for an alignment, only to be shocked by their suggested repairs of nearly $1k. I then brought it into Brents shop for an inspection and he saw nothing of concern and advised that I only needed a standard alignment. I heeded Brents advice, saved my money, and my SUV has been running smoothly for over a year now.

Am
Review №14

Can be a little pricey, but the people here are all extremely knowledgeable on diesels and actually care about how your vehicle runs. Well worth the cost because they will get your truck running the way it should!

Ki
Review №15

Great customer service and the work they do is exceptional. Its the only place I take my truck. There are a few places around Phoenix that specialize in diesel and this is the best hands down.

Jo
Review №16

North Valley Diesel is far above its competitors in there moral responsibility professionalism. I am a professional transporter. I have been through a number of mechanic shops in the area and they play the fear tactics on you. Brent and his mechanic Listen to me gave me their upfront professional opinion and worked on my truck, resolved a issue that other shops couldnt do for a very fair price. I will never take my truck anywhere else again. Thank you guys

Mi
Review №17

If you ever need advice or repairs you can trust, look no further. I won’t use any other shop. I took their advice and saved me thousands of dollars on a repair I didn’t need from another shop. Thanks guys nice to have a place to trust it’s rare these days.

Sa
Review №18

Best place in town love these guys

su
Review №19

Brent and the entire staff have been nothing short of amazing! We own a small business with diesel trucks and repairs can be overwhelming at times. We have tried various mechanics over the years with lousy luck but thanks to a recommendation from a neighbor, we have finally found the best! Thank you Brent and North Valley Diesel....you have a customer for life!

R
Review №20

Great service! My diesel truck sounds and runs as if it were brand new. They do great work!!

La
Review №21

I trust these people to make sure my truck is safe for the road and for hauling. Fair prices and honest.

To
Review №22

Best diesel diagnostic and repair shop in the valley. Fair priced and you know it by how many diesel trucks are there every week.

Ky
Review №23

If you need to have ANY type of automotive work done, especially diesel work, this is the place to take it. We have done a huge amount of business with Brent and Brittney and we couldnt be happier. Highly recommended!!

Ti
Review №24

The best shop in town, Hands down!!! Bryan knows everything there is to know about diesel engines!!! Look no future!!!!!!

al
Review №25

At last Ive found a diesel shop that I feel good taking my f250 for work thay are the best very honest.when I leave the shop I dont have that feeling in my head.i feel good . You guys are the Best. ALLEN MYERS

St
Review №26

Brent was great to work with and 100% trustworthy. They do quality work at a fair price.

Jo
Review №27

My truck broke down out in the middle of nowhere I called Brittney at north valley and got my truck towed to their shop they changed my starter fast and very reasonably i will be doing all of my auto repair business with them honest and very friendly. You tried the rest now go to the best.

Br
Review №28

Great place to take ur diesel too . Honest and fix the first time right . Ive been to many diseal places and non compare to north valley diesel. I will continue to send my friends and myself to have service done here. There always there to lend a helping hand .

Wa
Review №29

North Valley Diesel comes through for me again!I called Brett Friday morning for a coolant leak in my F250. I had my truck towed to his shop around 11:30 AM and was told they would diagnose and give me a call back. I got a call back an hour later saying they found the leak but unfortunately would require a pretty extensive repair. I assumed I wouldnt get my truck back until Monday at the earliest. Brett told me they would have it ready by end of day and it was.Thank you guys !!!!

Je
Review №30

My 2005 6.0 Powerstroke overheated on the way to Show Low leaving my, my girlfriend and 2 dogs stranded on the Beeline HWY. I got it towed home and researched for a repair facility. I found NVD and took it in for repair. I had blown headgaskets. While it was down for repair they installed a Bulletproof EGR cooler as well as testing everything. The repair was $700.00 less than the estimate. All was good. Two weeks later heading to Payson just 5 miles north of the breakdown before an injector failed. Nothing related to what NVD had done. I called Brent and he and his mechanic Sean came to the rescue and made the repair and i was on the road again. He was very reasonable on the price and I got to enjoy my weekend. I highly recommend this shop. If i could give 6 stars I certainly would. Great shop and great people.

Ra
Review №31

Great work but need to get updated on the 48re tranny by dodge they tried to tell me my tranny was no good and it only neede the regular service that dodge recommends and a band adjustment every 30000 miles

TJ
Review №32

This place is TOP NOTCH!!!! If you want reasonable and honest work done to your vehicle THIS IS YOUR PLACE!!!!

st
Review №33

I was refered to Brent at North Valley Diesel and I could not be more pleased. The service was fast, fair, and most importantly... honest.The work was completed in the time frame I was given and the qoute matched the final invoice.I would and have, highly recommened North Valley Diesel to family and friends.Thanks to Brent, Brittney and Sean!!!!

Br
Review №34

Brent and the guys there know what they are doing and get it done right the first time for a fair price . Very glad I found them and will most definitely do business with them in the future . FIVE STAR SERVICE !

St
Review №35

Honest reasonable price excellent shopHighly recommended

Mi
Review №36

My entire family takes our vehicles here and I have referred North Valley Diesel & Auto to many friends. Honest people, great service and they do excellent work.

Ja
Review №37

After dealing with other EXPENSIVE diesel shops and the dealers, I found Brent at NVD. This is the only place to take your diesel for work. Honest and reasonable to work with.

Ti
Review №38

Best diesel service in town

Cr
Review №39

Best diesel service in town!

Ja
Review №40

Best diesel guys in town

Ja
Review №41

Have always had honest and quality service

De
Review №42

Honest reliable service only place I take my truck

Al
Review №43

Truck was there for 7 days Charged 500 Plus dollars Didnt fix nothing Just through parts at the problem What a waste of my money

Ma
Review №44

Finally an honest auto shop.

Ju
Review №45

Absolutely perfect!!!!

Ro
Review №46

Best mechanic shop in town!!

Ti
Review №47

They are awesome

Co
Review №48

After spending a $1000 on a repair here I drove the truck home then to work just to break down on the 101 not even 10mins from the shop. Tried calling multiple times just to get a busy tone. I knew there could be more work to be done on my truck but for it to break down the same day right after getting it back makes it seem like they didn’t test drive it to ensure the truck was truly fixed. $1500 later at another shop it is fixed and drivable again. I wouldn’t recommend them since it seems that they didn’t even double check their work.

Information
16 Photos
48 Comments
4.8 Rating
  • Address:16819 N 20th St, Phoenix, AZ 85022, United States
  • Site:http://northvalleydiesel.com/
  • Phone:+1 602-765-0758
Categories
  • Diesel engine repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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