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Mercury Delivery Services
4135 E Wood St, Phoenix, AZ 85040, United States
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Mercury Delivery Services

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Je
Review №1

I used Mercury Delivery services to deliver about 20 items to different households both in Phoenix and Tucson. When I called, I was helped right away by John D. and was offered service pricing options that matched best with my needs. Johns service was impeccable and he made the whole process incredibly easy. All items were delivered without incident. I would definitely use Mercury again should the need arise. Thank you!

Em
Review №2

Mercury helped me and the company I work for when we were in a bind because Fedex failed and we needed to get a delivery to an important client. We had a perishable package of wedding flowers that needed picked up from a FedEx storefront and John had a driver there within 15 minutes and on the road, even though there were some complicated delivery instructions. Since were based across the country we needed urgent help from someone local who we could trust, and Mercury sure didnt disappoint. The client was so thankful and we were able to breathe a sigh of relief. Cant thank these guys enough. Professional, friendly, and reliable. Highly recommend their service.

Xa
Review №3

This company got me out of a tight pinch. I had an emergency document delivery gone awry by a large carrier. (from SLC to PHX)I had less than 30-mins for my package to be picked up and delivered across town. With one call they got it done and kept me updated through text. I would highly recommend this company!

Gr
Review №4

Easy to work with and got our shipment from Point A to Point B in no time - highly recommend!

Ed
Review №5

I wasnt sure if a courier company could help me but was I WRONG! My semi broke down just outside of Gila Bend AZ. I had 3 pallets needing to get to Scottsdale AZ by 3:00 p.m. Truck was down at 8:30 a.m. Called the company with best reviews (Wanting my delivery made in time). Mercury had a 4.9 review so called to see if they had a truck available to take my load into Scottsdale. Spoke to Peter and he gave me a price I couldnt refuse. I feel Peter understood my situation, listened to my Exact needs. He had a truck to me in less than 2 hours from Phoenix, driver was professional ( had a cooler with ICE cold water!!!), got my load off using their liftgate and had it delivered by 1:30 p.m. Mercury SAVED the day. I encourage everyone in need of a delivery service to give them a call, they bailed me out of this jamb. For any of you big rigs I dropped 2 injectors and truck couldnt go any further.

ro
Review №6

This afternoon I needed a small package picked up from my residence (in Chandler AZ and deliver it to Surprise AZ) I called 4 different delivery companies and out of the 4 only 1 answered the phone. I spoke to John Deese who assisted me. The rate in my opinion was very reasonable since it was the start of rush hour traffic and the distance. He was very polite and kept me informed with updates as to the drivers location and when it was delivered with who signed and the time. I would recommend this company to anyone. Thank you Mercury Delivery and to John who assisted me.

Je
Review №7

Excellent service, I was in a bind and needed to get grout from Tuscon to Pheonix same day and they made it happen and within 15 mins of my call they were out the door, updating me every step of the way. Fair price, great service - I would highly recommend!

Je
Review №8

I cannot say enough good things about this company! I am several states away and requested a multi stop trip with several personal requests included and they accommodated all of it and updated me along the route. The tasks I needed were almost impossible and they had it done within a few hours! Highly highly recommend them! John Deese went above and beyond to help me and I am so thankful!

As
Review №9

I would like to say how accommodating and helpful Mercury Delivery has been with me! I had a unique situation where they were my eyes on the ground for a delivery and ensuring it got into the right hands. This company was great throughout the whole process. They were so efficient and effective in their work, all while having amazing customer service. John with Mercury was fantastic! I absolutely recommend this courier service and personally will be using again!

Tr
Review №10

I worked with John Deese at Mercury Services in the Phoenix, AZ area as we at Keurig found our selves in a mission critical business scenario that required us quickly finding a value-driven, quality, and well priced delivery service that we could rely on to run and execute.They did exactly that.Weve had several large item deliveries that we needed help with and John his team moved incredibly quick, and made sure our equipment was unscathed at both pickup and delivery. Every time, providing detailed reports at that step-by-step level.Mercury Delivery Services met our needs on multiple occasions, and I couldnt imagine working with anyone else.There is no other company to consider if you need to move big equipment, et al, and I couldnt possible recommend Mercury Delivery Services more than I doTravis LaMotheService Analyst/Project ManagerKDP, Inc. .

Gr
Review №11

This company was great to work with - they were super responsive, incredibly helpful and able to make last minute changes to the delivery per our request. As someone who was calling from out of state for pick up and delivery in an area I was unfamiliar with - they couldnt have been better!

Ma
Review №12

I had a package that needed to be delivered same-day, last minute and Mercury Delivery Services was great! They responded very quickly to my first inquiry regarding a quote and were able to get my package to the destination on time. John & team were very helpful.

Ka
Review №13

A big thank you John and the Mercury Delivery Services Team. It was an enjoyable experience and a first for me. An appointment was booked over the phone, arrangements were made for pick up, delivery at the same time and a price was quoted and it remained the same. I was notified when the driver was nearing my home and received a call once everything had been delivered. Robert was great and I would definitely use Mercury again.

Am
Review №14

Excellent customer service and speedy pickup/ delivery. They made the whole process quick and painless. Will definitely be using Mercury in the future!

Jo
Review №15

Great company and staff. Extremely helpful and willing to put in an extra amount of effort to accommodate convenience. Used the services to deliver a financial payment quickly with verified signature confirmation or receipt emailed right after the moment of delivery. Would definitely use them again and recommend to others.

Da
Review №16

Fast, effective, and courteous service from true delivery professionals. Will definitely use again for any legal delivery needs in their service area. Thank you.

Sh
Review №17

I just want to commend Billy Bob as well as John and the driver assigned to get my documents from the court house, Robert S., for an outstanding job and awesome customer service! I originally had planned on using another courier service but they totally dropped the ball and left me in a predicament. I again googled court courier companies and Mercury Delivery Services popped up. Im so thankful I called them as they did what they said they would and kept me informed the whole way through the process. The driver, Robert S., even personally called me to let me know he had completed his job I had requested! I live in Houston and did this long distance and am so very happy with Mercury Delivery Services! You wont be disappointed so give them a try! Sherry M.

An
Review №18

I work for a company in Michigan and we needed some equipment samples picked up from one healthcare facility and delivered to another in the Phoenix area. We used Mercury Delivery Service for the transfer. They were quick, efficient, easy to work with, and the product arrived safely!

Sc
Review №19

Great company, had them deliver a small gift for me. They were helpful and maintained contact with me during the entire process so I was very confident during the whole experience. Would recommend this company to anyone looking for a courier.

Je
Review №20

Amazing service every time we use them!

He
Review №21

Mercury Delivery to the rescue! We had left an item in our Uber while we were visiting Phoenix. The item was turned into the Uber hub, but unfortunately they don’t ship. We don’t live in Arizona. I gave Mercury a call and explained the situation. The item was picked up and shipped the day I called. There prices are great and the service is top notch! Thanks again!! We truly appreciate your help :)

Im
Review №22

A huge round of applause to John and the folks at Mercury Delivery Services. My shipping department was in the midst of a delivery bind and I blindly called them after a quick google search. I thought this was kind of a long shot as I am based in Chicago and I had no idea who I would find in Phoenix.John picked up the call and right away gave me the impression that he knew exactly what to do. He was quick, clear, and smart about how he could help solve our problem. Even as a FedEx issue made things more complicated, Mercury stepped up further and sent their driver to multiple locations. I had expected that they would end up pricing up from their original quote but Mercury stuck with the original price!It was probably one of the best customer service experiences Ive ever had. Solid crew = solid services.

Je
Review №23

I had one of those oh sh#%# moments as an executive assistant when I realized I shipped some very important meeting materials to the wrong place (I am in Chicago - the box was in Phoenix - I needed to find a local courier asap). Based on other positive reviews, I chose Mercury to handle it - and they did perfectly. Called me along the way as questions came up, called me to confirm the delivery had been made (as I requested); Id definitely recommend them and use them again! Thanks, guys!

Ka
Review №24

Mercury Delivery is amazing to work with! I highly recommend using Mercury Delivery Services and will definitely be working with them again in the future!

Ph
Review №25

Our Company uses many couriers across the US. This was by far the most pleasant, efficient, courier we have ever worked with.

Ar
Review №26

I operate a large warehouse business in the Phoenix AZ area. Although I have drivers that deliver my product I had 1 driver call in sick on one of my busiest days. I checked online for a service that could assist in making my deliveries for the route driver that called in sick. I found Mercury Delivery Services name and called to see if they number 1- had a box truck capable of delivering pallets of my product. To my surprise they did! And the price seemed too good to be true, because after calculating my cost of paying my driver, my trucks fuel consumption, insurance on the vehicle AND the driver, Mercurys rates were about 1/3 less than my daily operating cost for that route. To include their driver actually completed the route in the same time my driver usually does (and Mercury did the route cold).Needless to say I am meeting with their representative after the holidays to work something out to have Mercury cover partial routes on an ongoing basis, to include covering for my regular drivers when they are sick or on vacation.I would definitely recommend Mercury Delivery Service!

Br
Review №27

Kamyar at Mercury Delivery Service exceeded all others Ive tried, prompt, courteous and at a reasonable rate. They handled thousands of dollars worth of merchandise with great care and respected my customers needs.Thank youBruce

Ly
Review №28

The company I work for is located in Vancouver, B.C. We conduct yearly seminars in Tempe and need printed materials delivered from the printer to the hotel. I have been extremely happy with Kamyar and the service he has given, as well as the delivery drivers. Not only was Kamyar polite and courteous, he was thorough and followed through with our needs. In future, I will continue to use Mercury Delivery and will highly recommend them to anyone requiring great service and prompt delivery. I also like how their online payment process works. It is fast and easy!

Ja
Review №29

Needed a shipment of 7 pallets another carrier had miss delivered. Called Mercury Delivery Service and Peter was on the job. Got my pallets picked up within 1 hour ( he said about 2 to 3 hours)and delivered to my customer in Casa Grande, Arizona on a (Direct Shipment) within 90 minutes from the time it was picked up. Saved me over $1,200.00 for my event. Thanks Peter GREAT SERVICE!!

Ev
Review №30

Mercury Delivery Services is a highly professional group. I am impressed with how each individual that I dealt with communicated clearly and with sincere concern with regards to our situation for using the service. I highly recommend this courier service.

Me
Review №31

These guys saved the day! Fedex messed up and didnt deliver my package to the convention center in time and Mercury picked up my package from the Fedex warehouse and got it to the hotel just in time. Professional, fast and extremely reliable service provider. I highly recommend!

Ju
Review №32

Very accommodating and always reliable.Took a few weeks to work out the bugs but we now work together like a well oiled machine.Highly recommend them!

Je
Review №33

Today I booked a courier with Rob from Mercury Delivery Services. I booked with them because of their 5 star reviews from 23 people here on google, so I felt I needed to write a review of my experience.I think if you needed a courier WITHOUT a tight deadline, they would do a fine job. However I was on a tight deadline, and I felt they were dishonest in their communications about being able to deliver for my needs.I was calling from Australia, it was 7am Phoenix time and I needed something picked up from the airport and delivered to Scottsdale urgently. I explained the urgency of my situation and asked for the price of a direct courier with no other stops. The price was USD$95 - though this was not important to me, I just needed it delivered. I asked if they could pick up now, he said yes.After I went through the whole process giving addresses and credit card details, I asked for an ETA. Rob said 2 hours. It was peak hour and also the airport was busy. I had checked on google maps and the route at that time of day said 55min. I called back and I said 2 hours would be fine. Rob started getting strong with me on the phone saying he couldnt guarantee 2 hours. This was my red flag and I should have pulled out at this point but after already going through the whole process I went ahead with the booking - this was my mistake. Feeling uneasy about my delivery and noticing that they hadnt charged my credit card, I called back to make sure the booking was definitely made. It was a different guy this time who didnt give his name. He told me he had spoken to the pick up destination to check it was all ready to go and the driver was on his way now. This guy sounded really confident and made me believe it was all underway. Knowing that once he got to the airport it would take about an hour to get to the final destination I felt at ease and went to sleep (it was currently 12am in Australia!)So after two hours (now 9am Phoenix time) my contact at the hotel called them and asked for an update/ETA. He asked for Rob but spoke to an unidentified person. They said it would be 2-3hours. My contact was polite but he said the guy from Mercury Delivery Services was rude and hung on up on him.We missed the deadline and the package finally arrived in my contacts room after his presentation was finished. I dont know what time it arrived.In retrospect there were a few red flags. I dont think this is a terrible company, but in this instance I think they put their needs of booking a job, before my needs of needing something urgently delivered.Some advice for Rob and the team. First of all, before accepting an urgent job, call the delivery driver and find out where he is and if he can make a deadline you give. I dont think any courier company would classify a 4-5 hour service in a 32 mile radius as a rush job. Second of all, have enough respect for your customer to say no to the job if you know you cant deliver for them - aka be honest. You may lose $100 but youll be in business a lot longer by having a good reputation.

Vi
Review №34

Mercury Delivery literally went the extra mile to pick up a ATV part in Phx that we broke out of state and met me halfway to California on I-10! Well run and very time efficient!

St
Review №35

WOW, this courier service is awesome. Their prices were excellent and they had everything done in less then 90 minutes.Thank you Mercury, you guys rock!

Fr
Review №36

The people at Mercury have always been very responsive to us. You can take care of pretty much any kind of delivery you need with a single phone call. Mercury has been around a long time and so they know what theyre doing.

Li
Review №37

What a pleasure it was using Mercury Delivery services! Totally hassle free experience, extremely professional service, and exactly on time. Highly recommended.‎

Information
3 Photos
37 Comments
4.9 Rating
  • Address:4135 E Wood St, Phoenix, AZ 85040, United States
  • Site:https://mercury-delivery.com/
  • Phone:+1 602-956-3912
Categories
  • Courier service
Working hours
  • Monday:7am–10pm
  • Tuesday:7am–10pm
  • Wednesday:7am–10pm
  • Thursday:7am–10pm
  • Friday:7am–10pm
  • Saturday:7am–10pm
  • Sunday:7am–10pm
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