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Done Your Way Carpet and Tile Cleaning
11225 N 28th Dr, Phoenix, AZ 85029, United States
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Done Your Way Carpet and Tile Cleaning

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Co
Review №1

From the first call to Stewart I had the best customer service experience in a long time! I had told Stewart exactly what I needed done, that I had a lot of pet urine in the carpet I wanted to be taken out. He fully understood and gave me a good rundown of what he would be doing. A few minutes later I received a call from his wife to schedule the cleaning appointment and provide me with a estimate on cost. On the day of the cleaning Stewart showed up right on schedule and was extremely professional and kind. He pre-treated all of our bedrooms and area rugs before deep cleaning. I was thinking I was going to have to get new carpet in the bedrooms, however after Stewart was finished the carpets look and smell like brand new. I will most certainly be using this company again in the future not, only for carpet and area rug cleaning, but will be scheduling upholstery and tile cleaning. Highly recommend this company!!!!!

Da
Review №2

The owner came out this morning. He was on time and did an amazing job! He showed up on a holiday too! Incredibly personable. Explained upkeep and care for my carpets. I inquired about other jobs through out the house and he didn’t try to upsell anything, he was completely honest. I would definitely use this company again. The price is more than fair too. Thank you for your service.

Ve
Review №3

I used DYW for carpet cleaning, outdoor tile cleaning and sealing, and window cleaning. The work is outstanding and the pricing is very reasonable and fair, significantly lower than some other companies. My outdoor tiles look like new. Take a look at this photo, part was cleaned and part was not. I would highly recommend Stuart and would use them again in a heartbeat.

Na
Review №4

I do not even have words to describe how badly you should AVOID this business at all cost. On the surface, they have a well put together website and some good reviews. Dig a bit deeper and you will find reviews that match my experience. We hired Done Your Way to come out on March 8th, 2021 to clean about 900 sqft of tile and carpet in 3 bedrooms. Before they ever did any work, they called to say there was more tile than we estimated and that the cost would be more. Given that we were doing construction still on our new house and our lease expired on March 10th, we had no choice. We approved the new cost of $451 and hoped the floors would look amazing.When we arrived back at the house that evening, the floors looked horrible. We have done a better job regularly with our $99 Amazon steamer over the last year.I called Done Your Way and spoke with Vanessa. Vanessa was so polite. I wish I had just continued to speak with her. Without warning, a man named Stuart jumped on the phone. He was immediately hostile and told us how he spent 4 hours there and no way it is bad. He angrily said he was coming right away to look at it and wanted me to send him pictures. We had somewhere we had to go, and I could not really meet him right then and there. He then informed me he is booked through May. No other options were given for him to return.I sent pictures to Stuart (attached to this review) and he had all sorts of excuses. Coupled with the hostile call and then trying to blame multiple rooms worth of poorly done floors on walking in to drop off the invoice, I told him not to bother coming and I would just mop.We should not have to welcome someone back to our home that has been confrontational and hostile. We have a right to feel safe in our house, and that trumps any right Stuart and Done Your Way have to return and fix it.Fast-forward a couple weeks: I reach out on Wednesday 3/24/21 to Done Your Way via email. Their website mentions if not satisfied, you do not pay. Period. I explained the entire situation, how uncomfortable we felt and that I would not have left my fiancé alone to meet Stuart at the house. I requested that they honor their guarantee.Surprise, surprise. Stuart responded. Stuart Sampson is the OWNER of this company. I am blown away by the lack of professionalism. Also, to no surprise, Stuart declined to refund and continued to make excuses. After I pointed out AGAIN that he advertised a 100% guarantee, HE REMOVED IT FROM HIS WEBSITE. Talk about consumer fraud. All he continues to go back to is that he said he would come fix it. Which is not at all true.At this point, I was trying to be reasonable and resolve this on our own. When I mentioned I was prepared to settle this with the legal system, Stuart said he is prepared to resolve this legally as well. Unfortunately, this companies’ actions have left me no choice but to file suit against them for a refund. I will also be making a complaint with the Arizona Attorney Generals office for consumer fraud under ARS§ 44-1521. I will update my review after the case has been resolved.It is so disappointing to have to go through these measures and spend this amount of time over a few hundred dollars. We were absolutely ripped off and intend to have this situation made right. This company should not be in business if this is how they do business.Bottom line: hire this company if you want to throw away a few hundred dollars for a mediocre cleaning with a side of blatant disrespect.

Ja
Review №5

Stuart did a great job cleaning my LR carpet. Asked for no smell because Im chemical sensitive and he was able to accommodate with much success! Will definitely have him back to do the BRs! I highly recommend his service for quality and price!

Du
Review №6

We had our area rug cleaned twice through Done Your Way Carpet and are very pleased with our results! Our rug always looks amazing after cleaning especially in our high traffic areas! Very polite and friendly staff, reliable, great communication and affordable rates. Highly recommended!

Sh
Review №7

I have used two other big name companies in the past. Those companies costed more and delivered an inferior product. Done Your Way FINALLY got my carpet looking beautiful again, even after getting a new puppy! AND for almost half their competitors prices! Owner-operator and the pride in his work really showed! 10/10 would recommend these guys!!

Je
Review №8

We had a great experience with Done Your Way. We had received a few quotes from other companies for carpet cleaning, and DYW was able to quote (and complete) for less than half. We asked for 3 bedrooms, a loft, and a large master bedroom cleaning. There were stains from the previous owners and our carpet now looks amazing.Additionally, the owner noticed a problem with our tile (a sealer that had been applied incorrectly that could damage our tile). He identified the problem immediately, and taught us how to fix it ourselves (saved us at least $100 if we needed it professionally fixed, and heaven knows how much more if it had caused damage to our tile).We are incredibly thankful for DYWs services and will recommend them to our friends and family!

As
Review №9

We had a great experience. Staff was professional and they came right on time. My carpets were pretty bad (I wish I had taken before and after photos) but it looks almost brand new. Will definitely use again and we are booking them to come out to do our tile cleaning next!

Ka
Review №10

Stuart was fun to talk to and super knowledgeable on what our carpet needed. I highly recommend utilizing this service.

mi
Review №11

Stuart came and cleaned my moms carpets. They were so filthy and had some pet stains on it. He did such an AMAZING job! I wished I had taken before and after photos!!! Wow!!! What a difference.. Thank you so much!! Will be definitely calling again!! I highly recommend this company! Stuart was very courteous...AMAZING JOB!!!

Gi
Review №12

I would HIGHLY recommend this company to any of my friends, family and strangers as well for ALL my carpet & tile cleaning service needs. I could shout from the roof tops right now expressing my JOY with the service provided. We just moved into a rental and the floors were not cleaned prior to our move in. I reviewed them on line extensively requested a quote late pm, had an email the next early am and schedule my appointment. Stewart, the owner and Anthony arrived on time ready to get the job done. I was very impressed by their professionalism, knowledge of their industry and AWESOME customer service. They will be coming to do my tile next week and I cant wait. Request your quote make your call, DO NOT pick another provider for this service. These guys are AWESOME!!! You will not be disappointed!!! I will be a continued customer and referring them to everyone I know...

Jo
Review №13

Stuart and Chris were professional, quick, and did a great job. Previous homeowners had a dog which left bad staining throughout the carpet, but about an hour later, the carpets looked and smelled like new. Fully expecting to fight an upsell of additional “treatment” that comes with typical carpet cleaners, but didn’t get that with Stuart. Just a fully transparent and well explained process. For anyone shopping around for a carpet cleaner, don’t waste any more time as Done Your Way will exceed your expectations.

St
Review №14

I knew I could trust another guy named Stuart. Stuart did a fantastic job in our master bedroom. The carpet looks better than when we bought the home and he was able to eliminate stains and odors from pets.I would recommend this company to everyone. From scheduling to the cleaning, they were professional and ensured I was happy with both the service and cost.

ma
Review №15

Amazing carpet cleaning service! Very professional over the phone and in person. Stuart and Chris did an awesome job. Had several stains from pets, coffee, and mud from boots. They were able to get all stains out and the carpet looks amazing. Highly recommend for anyone looking to clean their carpets!

El
Review №16

Great prices and excellent service! The technician showed up right on time and was super friendly. He gave excellent service and cleaned all of our carpets beautifully. I would reccomend them to friends, family, and anyone looking for a professional and effective floor cleaning company.

Br
Review №17

Cleaned tile and carpet and sealed it! Great service and very professional! I highly recommended.

br
Review №18

Best company in the valley. Always on time, friendly and accurate. Always going above and beyond. I will recommend this company to anyone

Fi
Review №19

The owner and his associate came out to clean our carpets. We had two rooms done, they were quick, effective, and professional! Very nice guys.I will definitely be using them in the future!The carpets look awesome!

Me
Review №20

Stuart came out a few weeks ago and gave me a quote. His quote was clear and he offered a great price. Today, he cleaned the tile through my home and instructed me on how to properly care for my floors. I appreciated his insight and expertise.His wife, Vanessa, works in the office. Together, they make a great team. I received more than I would have hoped with prompt and thorough service. I also had my carpet in the playroom cleaned at an incredible price. We are pleased and will use Done Your Way again.

Ma
Review №21

This is my second time getting my carpets cleaned by Done your way and I can say this time is and I will say they will be the only company we use. Very professional, always on time, do a phenomenal job, and the price is fantastic. As I mentioned before, they’ll be the only company we use. I suggest you use them as well.

Br
Review №22

Got my carpet cleaned today the before and after pics are amazing! A little pricey but it was worth it thanks 🙏🏾

Ch
Review №23

I’ve used done your way and Stuart to clean 2 apartments and 1 house. He was friendly, professional, and always did a good job. Would highly recommend going with them.

Wi
Review №24

Got the place looking fresh. Definitely recommend.

Co
Review №25

Quick and courteous. Fantastic service! Recommend to anybody.!

Cr
Review №26

I can’t rave about this team enough. From the start they were extremely responsive and transparent about their pricing. Stuart was professional and courteous and did an excellent job cleaning my upholstery and carpet. I will be a lifetime customer.

La
Review №27

Their ad states that the techs will be masked when they arrive. 2 techs came without masks. The male (?) tech told me that the home must not have any furniture in it. (The receptionist did not say anything of the kind! So hiring a moving company to take the furniture out, then back in again or moving it out myself(76 years old) etc.. is the only way that they would do business. WOW! What a sham!!!!!!!!!! Also they arrived a half hour early without asking!

Fr
Review №28

Excellent service and, polite, on time and great value. Highly recommend 👌 👍

An
Review №29

I had a quote a week before. I loved the price, and his passion for his business. He was very professional, on time and was fast. I had a couch cleaned and my tile cleaned. All I can say is my tile looks brand new. I having him back and its so nice to have a reliable and informed as well as knowledge business i can refer and use. thanks soo much.

Li
Review №30

A+++ Service. Recommended Services.

Ma
Review №31

This company was unbelievable. I’ve never seen anything like it.Don’t hesitate to hire this company! Professional and pure experts.

Fl
Review №32

Outstanding service! I was forced to use a carpet cleaning service by my rental company. Didn’t think anything of it and ordered service. The gentleman was nice and courteous upon arrival. He also educated me on how dirty a carpet can get. The carpets look brand new, no joke! I never write reviews, but this company definitely did amazing work with my carpets. Can’t beat the price either! I would now be an avid carpet cleaner.

Ja
Review №33

This company is the best! Weve used them for a couple of years. I will never go to another company. Stuart is reliable and professional and he does an awesome job! He makes our carpets look brand new and thats with two dogs. He cleaned and sealed our grout the first time we used him and the tile still looks great. We will use him yearly to keep tile and grout looking good. His prices are great as well. He is honest and hard working. Done Your Way Carpet and Tile Cleaning is a company that I would definitely recommend and continue to use for years to come.

T
Review №34

Great experience and he did a pretty good job cleaning the carpets. One room had a few urine spots from our dog and Stuart pretty much made the carpet look brand new . Another room was dirty from just over all traffic which surprised us when we saw it after removing the bed. It was not back to 100% new looking, but he did a good job and we were happy with it. It For sure was better then it was before ( and our apartments carpet wasn’t brand new either when we moved in. So thanks !! )But Over all, we would for sure recommend Stuart for the price and results! Plus he shared a lot of carpet cleaning facts and just over all good habits to have to help maintain your carpet. Thanks !

Te
Review №35

We had a terrible roommate that never cleaned her space, and left behind terrible carpet stains with caked on bird waste- Stuart was very transparent and did a great job- the entire room looks brand! Will definitely be contacting them for any future dates

Ja
Review №36

Stuart is a very personable man and has a wealth of knowledge about cleaning all sorts of surfaces. He cleaned and revived our carpet and tile floors. Our floors look like new! I highly recommend this company for your cleaning needs.

Ir
Review №37

I didn’t get the name of who I was speaking with but he was very rude, which is why I decided to cancel my service with them. I had called a couple of days ago for confirmation and I just thought he was probably having a bad day but when I called today, he had the same attitude. I am sure their service is great but customer service is very poor.

Ta
Review №38

Thrilled with the professional service and results. The family room carpet is cleaner than after the last -different service provider - finished. I was really thinking we needed to replace the carpet but not now! Family business with prompt communication and the pricing was as the indicated. This will be my only call for carpet cleaning in the future!

Am
Review №39

Highly recommend. Stuart came and cleaned two rooms and an area rug for me. He was extremely professional, friendly and knowledgable. I really appreciated the time and care he took explaining the process and then setting me up for aftercare. Vanessa was amazingly helpful at setting up and coordinating my appointment. I wont hesitate to use this service again.

De
Review №40

Great company! This is the fourth time they have cleaned my very dirty carpet. Every time Stuart makes it look like new! I highly recommend Done Your Way Carpet Cleaning. Their team is right on time, flexible hours (Sunday morning!), quick, efficient, friendly and does an amazing job no matter how dirty or old the carpet. Plus, very reasonable prices.

K
Review №41

Awesome experience. Hands down the absolute best cleaning service I’ve ever had. Cleaned my vintage 1960’s Gondala Couch and Barrel Chairs reviving them back to their beautiful colors. Professional, courteous, fair pricing and exemplary service. We will definitely be a lifetime customer!

La
Review №42

Very professional and great cleaning. Stuart was on time and called prior to arrival. He came in and accessed each area first and gave an overview of what he will be performing. He was very personable and provided advice on keeping carpets looking new. Will hire again.

Ti
Review №43

This company is AMAZING!! The response time for the quote, fast follow-up and next-day services sold me for sure!! I hoped the carpet cleaning would follow suit, and not only did it meet my HIGH expectations, it EXCEEDED THEM!! Stuart was professional and friendly as was his co-worker. They explained the whole process to me, we had 4 bedrooms and 2 bathrooms done in under 1 hour, and the final result is INCREDIBLE. I love to use family owned and operated businesses, especially when the work they do outshines the competition by a mile!!!! I hear he is going to start a window cleaning business- I will definitely be taking advantage of his work ethic for that also!!

Lu
Review №44

Best deal on town hands down and these people do a really great job. My carpets look. Stuart was awesome and you can tell he really cares about the job he does. Definitely recommend this company to anyone! I will be calling back soon!

Pe
Review №45

Fantastic work, fast and easy to work with. On time, super friendly and helped with other questions we had regarding the carpet. They had the carpets looking like new in less than an hour. If you need carpets cleaned (every 6 months I wasn’t aware of this) call them. Affordable fast and very professional

Ja
Review №46

Although there are a lot of great things that can be said for this company, I think it would do them justice in simply saying that they provide a high quality service at a great value with professionalism that you will rarely see in their competitors. They run a tight ship and exhibit a clear love of doing whats right for their clientele. I am beyond glad to have chanced upon Done Your Way Carpet & Tile Cleaning - I am likely to stay a customer for as long as theyll stick around.

J
Review №47

25 year old carpeting. Cant afford to replace. Done Your Way carpet cleaning has given us a few more years. Excellent job. Dependable. Honest. Very satisfied with the job well done!

Ke
Review №48

I couldnt be happier with the service and quality of work I received at done your way carpet cleaning. They were on time and finished in a timely manner. PRICE WAS FANTASTIC!! I would recommend for any carpet cleaning you may have. FANTASTIC!

Je
Review №49

Used Done Your Way to clean my apartment carpets prior to moving out. They did a fantastic job! Great service, amazing price, and friendly. Definitely will use them again!

AJ
Review №50

Stuart was prompt and professional and provided great service, we will use him again for our front and carpet needs and refer any one with this type of need.

Ni
Review №51

Our First time trying a professional carpet cleaning business and I can say we were not disappointed!! Our carpets look a lot cleaner than us doing it ourselves by renting a carpet cleaner at the grocery store. Good affordable prices!!

Me
Review №52

So let me start by saying if you rely on reviews like I do im sure you want to find the place with the most ⭐️ right?.... You’ve found it! I absolutely ❤️ this company Vanessa is so nice when it comes to scheduling and works with you to make sure your app works with your schedule, I’ve never had an issue with the service window times unlike other companies. I appreciate the en route text you receive before they get there👍.Stuart is extremely knowledgeable about his profession very nice and extremely professional.I’ve used this company twice and each experience was fairly priced and did a great job on my carpets. We have 5 kids so just imagine how messy that can be!. With done your way carpet I can relax and leave the carpet cleaning to them 😊. Great convo, great people,& a great company you’d be a fool to not use them!.See U guys next month

Ka
Review №53

Have been using DYW for several years now and only trust my floors to Stuart! Great work, professional and a pleasure to work with!

El
Review №54

This team was awesome, from the customer service and responsiveness, to the actual service itself! I had the carpet of my living room and 2 bedrooms cleaned as well as a full sized couch; it is important to mention it’s full sized. Because this detail was missed, I did end up paying a few extra dollars than quoted. Here is why that didn’t bother me in the slightest: after calling more than 5 companies (honestly probably more than 10) this was the only company that did NOT have me searching the property to discover an outdoor spout, they were on time, friendly, came to work (meaning they realized in an attached unit that maybe it’s not the most customer service friendly thing to do to have the customer measuring distance and scouring the property trying to figure out if the service could be done), completed the job very well and in a timely manner. This is the only company that even seemed interested in having the business from a customer. And this will be the only company I recommend and use going forward. They also did not try n pressure me into buying more product. Thank you guys!!

AM
Review №55

Have had pets for years & have been trusting Done Your Way for YEARS to keep my house(s) clean & smelling fresh! The team arrives on time, gets the job done & leaves my carpets looking brand new. Highly recommend Stuart & Done Your Way for your carpet & tile!

Je
Review №56

My boyfriend and I have used done your way multiple times on move out carpet cleans. They always provide amazing service and punctual time estimates. We will be using this company for all our floor needs in our new home and recommend highly to anyone in need of excellent service for a fair price.

Ch
Review №57

Stuart and Chris did an amazing job on cleaning the carpets in my apartment. One of my roommates had tracked car oil from his job into his bedroom. The entire floor was covered in oil track marks. I never thought it would come out but these guys are professionals. They are friendly, reliable, and get the job done quick. Make the call! You won’t be disappointed.

Br
Review №58

I couldnt be happier with the tile and grout cleaning service from Done Your Way. The crew was courteous, knowledgable and very efficient and the prices were great too. This is the best my tile has ever looked. I highly recommend this service.

St
Review №59

I provided the below review 3 or so years ago! I had Stuart clean my tired, getting dirty carpet again today, 7/25/21. I would have done it sooner but the pandemic messed everything up for over a year. All I have to do is copy and paste my 3 year old review from last time because it still applies!!! So, here it is!!!!I have had many different carpet cleaners over the years trying to find the one who cleans well at a reasonable price point. I had Done Your Way Carpet and Tile Cleaning clean my carpets this past Sunday and my search is over! Stuart and his company are by far the best cleaning and most reasonable carpet cleaners Ive ever experienced. My carpet has never looked so good! High traffic areas were cleaned and fluffed up to look like new. Stuart is very personable, knowledgeable and efficient. A pleasure to do business with. If you want a great carpet cleaning at an affordable price then I highly recommend Done Your Way Carpet and Tile Cleaning!!

Sh
Review №60

Stuart is very professional and always does a great job with our carpet. I highly recommend!

Co
Review №61

Stewart & his company are fantastic! We have used them for years & have never been disappointed. Every time we’ve had to call, he’s there so prompt & professional! We highly recommend & can promise you will not be disappointed.

Tr
Review №62

Moving into a new home immediately after the previous tenant, there were obviously many things that needed to be attended to but the biggest problem was the dirty carpet. In speaking to the homeowner we pretty much agreed that It was in such terrible condition, the only option was to rip it all out. Before I did though, I wanted to give Done Your Way Carpet cleaning a call. I had seen their vans all over the valley and figured if they got that much business they were good to go. After I placed my call, they were here in literally four hours. Unfortunately our carpet was so bad, our Carpet specialist Stewart (also the founder of the company) said cleaning wouldnt be enough and that wed need to restore it. Within two hours the carpet that looked like an absolute disaster looked absolutely brand new. I couldnt tell anyone had ever walked on it. In addition to that, Stewart was very friendly, answered all my questions and even left me with coupons for future services. Not to mention it was more than refreshing to see the owner of the company, still working hard not afraid to get his hands dirty. He took no breaks, was very efficient and professional.Done Your Way was more than affordable, and went above and beyond my expectations. If you care about your home, enlist their services now!

Da
Review №63

Stuart was absolutely phenomenal! He was extremely knowledgeable, reassured us every step of the way, and taught us a lot about our carpet and home! I highly recommend this carpet cleaning company!!!

Ra
Review №64

This was the best experience when it came to quality of the work, as well as customer service. My experience started with an immediate response back, which included a quote and an appointment scheduled within minutes. Once my appointment time came, it just kept getting better. My service providers arrived on time and ready to work. My carpets were cleaned and deodorized in record time. Even days later, my carpets look and smell great. I recommend this company to everyone. They will be the only carpet cleaner I call from now on.

Ga
Review №65

Great price, great service and professional. Husband and wife team, both truly care about the customer and quality work.

Mi
Review №66

WOW! What a great job. I challenged Stuart to clean our vinyl plank flooring with 20 years of grease dirt and wax build up. Well he did it! It looks like it did the day it was installed. I guess he really is “ THE FLOOR GUY “Thanks DYW

14
Review №67

Stuart was very helpful and did an awesome job! My carpets looks brand new and is really refreshing to have such clean carries. Thank you Stuart and his wife Vanessa.

Ko
Review №68

Awesome job done today 4/3/19. They came out and busted it out and made everything look awesome. These guys have earned my business for a long time and I’d recommend them to everyone that needs carpet cleaning. Professional and fast service. Well done yall

Ja
Review №69

Amazing service! Very kind person and very professional about his job! Such a a good company my carpets look like new!!

Lo
Review №70

Cleaned rugs came out looking like brand new rugs. Great service and competitive pricing.

Gr
Review №71

Awesome Family owned and operated with pride of workmanship. I searched locally owned commercial carpet cleaning service and got LUCKY to find these guys. Very professional. Interested in the long term relationship not just taking your money the first time and moving on. Helped me save money by maintaining my carpets in between deep cleanings! Very nice people...hard to find these days.

Ni
Review №72

Done Your Way is by far the best carpet cleaning service we have used in the Valley. Stuart and Anthony are extremely professional and friendly, and have given us great tips for keeping the carpet in shape in between cleanings. The high traffic area in our living room was very dark and they were able to get it completely out! They have other services for tile and grout and furniture cleaning which we will be sure to use in the future! They even have an app with occasional discounts available. This family-run business goes above and beyond in customer service!

Do
Review №73

Stuart. Doi a marvelous job. He was punctual, friendly and informative.I will definitely call them again when I need my carpets cleaned. Thanks DONE YOUR WAY!!!

Ti
Review №74

I had my carpet cleaned by Done Your Way and it was a great experience. The gentlemen were very friendly and professional. We exchanged pleasant conversation and a few laughs. I enjoyed there visit and great job they did on my carpet. The job was finished in great time and allthe areas that were needed to be cleaned were very clean. Even the high traffic areas were clean and the carpet looks new! I would highly recommend them to all my family, friends, neighbors and strangers. Great job!!

Ra
Review №75

These folks provided some outstanding service! I asked them to clean a very heavily soiled commercial office space that I had used a DIY commercial shampooer on. When I finished you could barely see a difference. I called Done Your Way with hopes that I wouldnt have to replace the carpet. I could not believe how clean it came out! Very reasonable pricing too. I highly recommend this company.

Ma
Review №76

This is the 2nd time that Ive used Done Your Way.... and I will continue to use them. The professionalism is top notch. The advice on maintenance is given without asking on how to ensure that the cleanliness lasts longer. My carpet and no my tile will stay clean thanks to them.

Sh
Review №77

Awesome company! Just came and did my carpets. I am so impressed! I had pet urine odor and they took care of it no problem. If you need an affordable, fast carpet cleaning with great service, call them!

Ke
Review №78

These folks were punctual, personable and professional. They cleaned our carpet extremely well and with no leftover damp feeling. Absolutely going to hire them next time I need carpets cleaned, they are way better than every other service I’ve seen

Lu
Review №79

These folks are amazing! They were so detailed, professional, hardworking and totally exceeded expectations. I couldnt be happier with their amazing service. I highly recommend them.

Ry
Review №80

Unbelievable, this company is amazing! Completely restored my floor. I have used several companies over the years and this is BY FAR the best. Pricing is more than fair…I actually wanted to pay more because of the cost savings and the service. If you need Carpet, Tile, Laminate, Couches etc. done. CALL this company.

Ev
Review №81

I have several commercial clients that I have sent Stuart and his team to. They have cleaned carpets, ceramic tile, along with stripping & waxing VCT. All with EXCELLENT results. Stuart is very thorough, professional, and safety oriented. All of my clients have been impressed with the cleaning and have asked for him repeatedly. I’ve even referred him to friends & family with equally high results. There’s no other person or company I would trust with my customers cleaning needs.

Gw
Review №82

Amazing service! Amazing quality! My 15 year old carpet looks new again and at a very reasonable price, much better than any of the other quotes I received. We are very pleased with the results. The owner of the business does the work himself and obviously take pride in doing a superior job. Everyone I dealt with at the company was friendly, helpful, and delivered superior service.I will definitely use Done Your Way Carpet Cleaning again in the future and recommend this company to my friends and family. Its nice to see people who take pride in the work they do.

Me
Review №83

Scheduling was extremely fast and easy, Vanessa helped me through the entire process. Great customer service, the owner of the company came out him self and actually did the carpet cleaning. He made sure to explain and teach us about the process and what weve been doing wrong and tips to keep our carpet clean, as well as keep up a conversation to make it less awkward while still focusing on his task at hand.Very professional yet down to earth and prices are realistic.We would definitely use this company again and recommend them to family, friends, and others in need.

El
Review №84

This place is great, I had a appointment set for the 8 to 11 and they showed up right at 8! They called me before hand to let me know that they were on their way as well! These guys did a great job, theyre friendly, and awesome! My three rooms were done in under an hour and my carpet looks brand new! I love companies like these were the people are real and genuine! I would suggest Done Your Way Carpet Cleaning to everyone :)

Al
Review №85

Very professional will use them again.

Be
Review №86

I am a residential customer. This company came out to my house just before Labor Day. I was going to be gone for the holiday, and my house sitter is allergic to cats. Stuart came out, cleaned my house from top to bottom including carpets and upholstery. My house sitter had no problems over the weekend. Thank you! Would recommend them to anyone.

Fa
Review №87

Family-owned business providing excellent service. I will definitely be using this company in the future. Thank you again.

Ca
Review №88

I found Done Your Way carpet cleaning after having called a different company out. That completely change the price on us. Stewart came out and gave me a even better price for a much better service, which is standard for them. I have not yet been disappointed in any service or quote they have provided. I promise you will not find a better service in the Valley not one who can match the price. Friendly and professional, this is the gold standard of cleaning you are looking for. Vanessa is a wonderful help as well.Ps, the one star review they got was nonsense. You can’t give a company one star for not servicing your area. They have a business to run and time is money.

Ch
Review №89

I picked Done Your Way based on their excellent Google reviews, and now I see how they earned them! Of course they did a great job, but they were also courteous, professional, experienced, and (surprisingly) passionate about what they do. I highly recommend them! I had them do carpet, area rugs, a couch and tile - all of which look amazing!

Ar
Review №90

These guys are great! Always fast and friendly. I live with my grandma and her old sneaky dogs that are too far gone to stop peeing in the house and done your way carpet cleaning has been our saving grace from a stinky place. The carpet always smells so good when they’re done and they never miss a spot.

Ke
Review №91

I was first introduced to Done Your Way by another carpet cleaner company. I have high-end tumbled travertine tile that my original carpet cleaner serviceman didn’t feel comfortable cleaning. This led me to meeting Stewart. He is the most knowledgeable and passionate stone cleaner, I’ve ever met. We had a feeling the previous owners sealed our tile improperly which gave my floor a dingy look even when I cleaned them. Stewart was able to strip the product that was on our floors and then properly cleaned & polished them. He spent an entire day at my house making sure every sq.ft. was perfect! He also made sure to educate us on our stone tile and gave us very specific cleaning instructions to maximize its clean shine! I won’t have anyone else professionally clean my tile!

Jo
Review №92

The crew was very personable, professional, experienced, knowledgeable, and efficient. They were able to answer all my questions, educated me on different services that were tailored to my needs, and provided a timely, efficient, and clean product. We just moved into our new home and Done Your Way Carpet and Tile Cleaning was able to make our tile floors look NEW. We are extremely happy with our floors, the service provided, and the professionalism in which they delivered the final product by Done Your Way Carpet and Tile Cleaning. I highly recommend them to anyone!

Ma
Review №93

Had an awesome experience with this company. Was able to book an appointment less than a week out for a very reasonable price. Vanessa was helpful in booking and confirming my appointment and was considerate of my schedule by having the crew call 20-30 minutes ahead so that I could be ready for them. On the crew were Stuart (who I found out was the owner) and Leonard. They were extremely professional and worked to get years-old stains out of the carpet. The carpet looked as clean as it did when I moved in 5 years ago. Definitely recommend this company! They do it right and with great customer service!

Mk
Review №94

The most awesome job ever! Seriously better service than I’ve had from any other company! I hope they got pictures because the carpet looks so much better! Almost like new! I would recommend them to anyone!

Jo
Review №95

Great and fast service. Didnt realize until about halfway through that is is a legitimate family owned business. The owner was cleaning my carpets while his brother was helping him run the cleaners and his wife works the phones. They do great work and they love what they do. Call these guys without hesitation and you wont be disappointed.

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Review №96

I would 100% recommend these guys! I got my carpets cleaned by them today and they did a wonderful job! Im going to book them again to clean my tile grout. They showed up on time and Vanessa kept us in the loop on when they would be showing up. My carpet looks new and smells amazing! Would definitely recommend to anyone in the valley! 😀👍🏽

Am
Review №97

Excellent job cleaning carpets and very awesome prices. I have used their services the last 3 years and no matter how beat up my carpets get they always make them like new. That is saying a lot since I have cream colored carpet. Thank you for doing an amazing job!

An
Review №98

The owner cleaned my carpets today. I called on Friday and they were out on Sunday to do the work. The rate was extremely affordable and the results are better than I imagined! They arrived on time and got done within an hour and a half. I will be recommending them to everyone I know! Thanks for the hard work and friendly service!

Jo
Review №99

Great experience, very fast, 45mins! Got here early! Carpet looked AWESOME after and did it for a great price!! I thought the carpet was going to need to be replaced and he got it sparkling LIKE NEW! Very satisfied! Stuart was very nice and great to work with the entire time! He was very passionate about his job and was great to work with all around! I would definitely use Done Your Way again and would recommend to anyone looking for a great carpet cleaner and great experience! Would also recommend over any of the big carpet cleaning companies! Thanks Stuart!

Ma
Review №100

Excellence job well done. I am very pleased

Information
72 Photos
100 Comments
4.8 Rating
  • Address:11225 N 28th Dr, Phoenix, AZ 85029, United States
  • Site:http://dywcarpetcleaning.com/
  • Phone:+1 602-726-1200
Categories
  • Carpet cleaning service
  • Cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:2–7pm
  • Sunday:8am–7pm
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