My go to place for car repairs for my wife and I. Always fair and honest. Quick turnaround on repairs. Just had my car in for work today! Phillip, Nicole, and the crew are great π
I have FOUND the SHOP for my 2003 Ford Sport Trac!!! I saw the 5Star Revues and felt I needed to try it. I would give 10 stars if possible. Nicole is right on top of everything, and Phillip and techs care about my vehicle!!!! Iβm not just a Number!! Iβm a Customer they care about, and show it. Itβs wonderful to know there are still businesses like North Mountain Auto And Fleet Repair out there, and how thankful I am, to have found them.
All my cars go to North Mountain Auto including my business fleet. Phillip and his employees are up front and honest and work hard to keep your vehicle in its top performance. Thank North Mtn Auto for all you have done for our vehicles.
I was quoted 1300 for a thermostat replacement from 3A auto care off Hatcher and 15th Ave.. I was shocked at how much the cost was. I called around and found a thermostat replacement was no more than $375 at North Mountain Auto Repair and Fleet. The second the phone call was answered I knew this was the place to take my car. Nicole was extremely informative, Gave money saving tips, and assuring that service I would be getting there would be nothing less of qualityβ¦ i brought my car in today and Service was fairly quick, price was 3 times less than what I was originally quoted for with at 3A Auto, and the quality of service surpassed expectations. No upselling, no trying to tell you that you need something at the moment that could be fixed another time. No wonder why this place has a 5 star rating. GO ANYWHERE ELSE, Youβll be missing out and could be ripped off. Thank you nicole, sam and the team at North Mountain Auto for re-instilling my faith in good honest mechanics.
North Mountain Auto was absolutely the best auto repair facility I have ever worked with. Thank you to Phillip Marcy and Nicole!! You tracked down an oil housing unit (for our Dodge Caravan) on a huge backorder and fixed the DVD player, among other items. The van is running like new, the kids are happy and so are we. The loaner car was great to have as well. Thank you so much and we will definitely be coming back for any future repair needs.
This place was recommended to me and I wasnt disappointed. Everyone super friendly. My first service was a replacement of both bumpers. Philip (owner) did a full inspection and sent me everything to review (included severity levels, pictures, quotes, and authorize/deny service) on my phone. Price was less than the insurance quote (good because I ended up paying out of pocket vs insurance claim) and I was really impressed with how well a mechanic shop did on the body work and paint matching considering the car is 6 years old and red. My second visit was an oil change and tail light replacement and it was a really great price! Will definitely be back. Thanks!
I have brought my car here 3 times now. They are FABULOUS!!!!they always take me in and have went above and beyond for me!!! I will not take my car anywhere else. Also their customer service is out of the world amazing!!! They dont make me feel like Im just another customer, they literally treat me like they genuinely care!!!
After moving cross-country back to Phoenix, I needed some repairs on my C-RV. I decided on North Mountain after checking reviews and was very pleased. The first go-round, they take pictures of any issues and categorize how important any suggested repairs are based on your safety and how much more they honestly think you can get out of a part. I knew my car was a bit neglected after saving for a house and move, but the staff was very helpful in talking through which items they really thought should be repaired.Second time around, my check engine light came on with a new issue and they identified the solution quickly (needed new catalytic converter). I called before going back in and Phillip was really helpful with insights and numbers on repairing an aging car versus buying newer. They take an honest look at your vehicle and give you the best information they can to help you make a good decision about your car. Even when I had a higher quote the first time, they knew I probably didnt want to spend a lot of money and worked with me to identify what was needed now and what could wait.No shady pressure or sales tactics with this crew!
Best auto shop Ive gone to, service is always above + beyond.
Couldnβt have asked for a better experience. Everybody in there was super nice and helpful. Iβll be coming back for all my auto repair!
Excellent service and fairly priced! I highly recommend them
My car seems to be running great and appreciate all your hard work in doing the needed repairs. I would highly recommend using your automotive service again. Your receptionist Nicole is also a pleasure to work with. Thanks so much Phil for your very competent and reliable service.
Phil at North mountain was awesome. Said they were booked out and still got me in and got my truck done quickly. Not only did he fix my oil leak and bring to l get a few other concerns they wash my truck and had it back to me looking better than I gave it to them. Hats off to Phil and his team, you guys rock. Sorry it took so long for me to get the review done I had forgot, but couldnβt let such great service go without it recognition. Also he just did some repairs on my dads truck and again did and excellent job. Thanks guys!!!!! I will highly recommend you guys to anyone seeking auto needs and I work for AAA so I see a lot!!
As a young female with limit resources in regards to auto repair itβs important to me that I have a mechanic I can trust. I had been to various places and hated the feeing that I had to double check all information and prices. That all stopped when I found North Mountain. I can call them with any issues and the owner will take time out of his day to show me the errors and wake me through all options. He will share his professional opinion when I ask for it but he always is transparent and never pushy. They have earned my loyalty and if youβre looking for a new shop thereβs nobody I would recommend more.
Took in my Mercedes Benz Sprinter 2500 van camper. Philip was very transparent, told me everything that needed to be serviced/replaced and changed the fuel filter all in half a day. This shop will be my go-to if Iβm ever in Phoenix again.
My sister and nephew have been using North Mountain Auto for several years and recommended them to me when my 2004 Toyota Tundra experienced an issue that required significant repair. Phillip and team expertly diagnosed and resolved the issue in a timely fashion and with a level of professionalism I have not experienced with other shops. I highly recommend North Mountain Auto and will continue to bring my vehicles to their team in the future.
Best auto repair shop ever! I love the complimentary pick up and drop off service! My car gets fixed while I am at work. I have sent them MANY of my friends and everyone agrees! Thank you Phillip for the great service
Phillip is the most amazing Mechanic you are sure to ever meet!! He is not only 100% knowledgeable at his trade but he is also kind and provides the type of customer service that is second to none!I drove from Prescott to the place I purchased my car from due to it having an issue. Before I arrived I had understood the work on my vehicle would be done within the same day unless it was serious, come to find out it would not be looked at until Monday. Phillip noticed I had my 8 month old and 4 year old babies with me and he instead put me at the top of his list and fixed my car right away within an hour. Now it drives like a dream!While we were there he put on a kids movie of my daughterβs choice and offered us water. He made us feel completely comfortable while he was working on our vehicle. As well as It was the cleanest and nicest mechanic shop lobby I have ever seen in my life. Even the bathroom was very clean! Phillip is more than a great mechanic, he is truly a kind person who is more than just helpful at fixing vehicles, he provides the level of customer service which one will always be remember. From even one dealing with him I promise! I can see why many people would be repeat customers of his, he is truly a jewel in the automotive industry.
Love the service! The team has excellent follow up and communication on the service. Highly recommended!
Above and beyond! Customer service is great! Very friendly, knowledgeable and helpful. The team went out of there way to find parts (that Honda could not find), gave me an extremely fair price and had my car done quickly. The whole car was looked over and pictures were sent to ask what all I wanted fixed by the click of a button. Absolutely will be referring friends and family to come here! Thank you!
As a female,( who knows nothing about cars) its hard to find a garage I trust. Phillip and the guys here are so caring and patient when explaining it all to me ! 11 out of 10 stars. If you need a garage/car repair look no further. These guys can do it all, and they dont pressure you to fix stuff you dont need. I highly recommend them, best choice you can make for yourself!
Great place to go for oil change, brakes etc...Nicole is awesome, the mechanics are quick and very friendly. Would recommend to anyone!πππ
Pill is always very accommodating. Great customer service. Very friendly crew there
I love getting my car repaired here! As someone who doesnt really know a lot about cars, Ive always felt that Phillip explained everything clearly to me and never pressured me into getting super expensive repairs that my car doesnt really need (very different from my experience with the car repair place right next to my apartment, where everyone acted like an expert and tried to convince me to spend tons of money on replacing my struts, which actually do not need to be replaced yet). At North Mountain Auto they dont have fancy facilities, but they do have expertise and honesty, which matter a LOT more. I would seriously recommend this place to anyone. Also, they actually have books in their waiting room by Ray Bradbury and other great American authors instead of just magazines, which I think is awesome.
Awesome service! My car was done in a timely manner and they treated it as their own! Will definitely recommend them for any types of service!
Absolutely nothing else compares to the expertise thats provided at North mountain Auto. Featureing the Pinnacle of mechanical prowess in the masterful hands and head of the Phillip Marcy!!
Mechanics at North Mountain automotive are professional, thorough, and always ready. Thats what to look for in a good mechanic service. Thanks Guys
Outstanding service. North Mountain was recommended by a company that didnt have the tools needed to do what they said I needed done. When I contacted North Mountain I was impatient and fed up, having dealt with two different auto mechanics before them. They showed nothing but respect and patience as they did only the work I asked them to do. Even after it was found that the work I was so positive needed done was not the real problem, they showed nothing but respect. They not only were prepared to do the work needed but provided the means for me to be able to afford it. My 2003 Ford F150 runs better now than when I bought it 3 years ago and it costed nearly $2000 less than I was told by another mechanic. I will not take my truck anywhere else moving forward. North Mountain Auto & Fleet Repair ROCKS!
North mountain auto is amazing! They are extremely kind and always fair in their pricing. I had several issues with my car and Phillip helped me order the most important to least important so I could get one thing fixed at a time. Anytime there is an issue I am seen right away. Being that I donβt know much about cars, Phillip is always patient in answering my questions. I absolutely recommend!
They do a great job
Had my car towed here to have a diagnostic run. They gave me a very clear and detailed report on everything my car needed. I talked with phillip and explained i didnt have the money to fix everything on the car and he explained to me the work that was critical and what could wait. They do honest work and they work fast. Nicole at the front desk was very patient with me too, never felt rushed or like a nuisance
Took my car their to have my alternator replaced. Philip, the service rep, greeted me and I told him what the issue was. He said he would check it. He was very courteous and professional. He got the alternator replaced and it was done when he said it would be done. I would recommend North Mountain Auto and Fleet for your auto repair needs.
North Mountain Auto did a great job fixing my 2012 GMC Acadia. No pressure with repairs. Made honest recommendations. Definitely recommend Phillip and team.
Philip takes the time to go over the whole vehicle, then sends a list of things (with pictures) that need to be fixed from small to large. The customer is able to choose which services they want. Ive never seen that any where else. He also follows up with repairs. Very professional shop!
They went above and beyond with their courteous helpful details about my car. They are more than competitive with their pricing and kept me informed through the whole process ; exactly what I appreciate from my car business !
In todays world it is incredibly hard to find such amazing service and such skilled staff who will treat your vehicle like their own child and will treat you like a true human being. Prices are more than fair and worth every penny. Nicki whos new there is a keeper... Any business would be so lucky to have someone take such ownership like she does!
These guys are great!! And the sweet girl In the office on the phone!! We purchased a vehicle from the dealership there, but shortly after had some trouble- the owner Tom immediately got me connected with Phillip who in turn sent out a very courteous courtesy π Sam to pick it up from our home! Super pleased with the willingness to stand behind their vehicles and to get us back on the road with confidence!The most important thing was our concerns were met with the same concern by Tom! He wasnβt defensive or anything, but truly wanted to take care of the situation!!! Thank You Tom!And Philip was timely with updates and so friendly!! We are thrilled to be in business with North Mountain Auto and hope this business reaps the benefits of doing upstanding and outstanding work!!!God bless!!! - Sean and Danielle Sullivan
I am so glad I followed the recommendation of an acquaintance and had my car repairs done by North Mountain! Phillip took care of all my repairs and I saved a few hundred dollars vs other places I received quotes. Its a small shop with very personalized service. I dont know anything about cars and never know who to trust but Phillip put me at ease and I was more than satisfied with work and price!
Ive been taking my car to Phillip at North Mountain for years. Best Auto repair shop ever!
Ive taken my car (91 grand marquis) to north mountain auto twice now (once for an oil pan gasket/AC hose fix and recharge, once for a new transmission) and both times, they did a fantastic job! phillip is very knowledgeable and honest, and nicole is super on top of everything! everyone there is great from my experience! i recommend them to anyone who wants a trustworthy mechanic shop that wont snag all your cash π―π―π― very reasonable, and they get the job done right in a timely manner!my car before north mountain auto:-very naughty, leaked oil everywhere π-did not want to go over 45 mph (lazy?) π€-hot, possibly trying to cook me (no AC) π₯΅overall rating: 2/10 π¬my car after north mountain auto:-very well behaved, does NOT leak π- can hit 100 mph, actually has automatic overdrive now π-very cool π the freon no longer can escape it, as the hoses have been repairedoverall rating: π―/10SERIOUSLY THOUGH. if you have a car that needs repaired. take it here!
Great shop. Total diamond in the rough. They so great work and good turn around time. Not to mention competitive pricing. Definitely recommend them.
I had a great experience with North mt auto repair!Their customer service is second to none.They were quick,efficient and didnt break the bank.Will use them forall future repairs on all my vehicles.
Thank you Phillip and team for quick service at a great price! I came for an oil change and they also fixed my taillight and filled my tires with air. I will definitely be taking my car here from now on.
Phillip is the most knowledgeable, honest, and straightforward mechanic I have ever had the pleasure of hiring! It is frightening to hire someone you donβt know to diagnose and fix your car but his prices are better than any quote I had gotten, the work was outstanding, AND he stands by his work. He was quick to help me on a Saturday afternoon when he didnβt have to! He and his staff are courteous and kind which is a bonus. You wonβt regret your decision to choose his shop!
Phillip is the best by far. He understands the clients needs heβs thorough and he does not overcharge. Heβs been taking care of our fleet of eight vans now for three years and I have nothing but love for the man. Thank you Phillip for all you do
Brought my Ford Explorer in for a replacement of both catalytic converters! This is the second time bringing my car to Philip ~ nothing but excellent service at a price that beat the others! Thanks again! π€
We have taken several cars over the years to Phillip and his crew. Great service and prices.
Great service! Highly recommend for any of your vehicle needs.
Phillip is soooo awesome, honest, and their app they use is easy to approve repairsLove the inspection on the vehicle each time as well. Small shop big service!!
They did so good would recommend this to my friends parents! good job guys keep up the good work!
Phillip and his crew at North Mountain Auto are the BEST. Courteous service delivered at a fair price. Phillip went out of his way to make sure to get OEM certified fluids and parts for my Raptor. Thanks guys!
I have only lived in the valley for about 5 years and havenβt taken any of my cars into an independently owned shop until I brought my Cadillac into Phillip at North Mountain. Up to this point, I had always brought them to dealership service centers for maintenance and repairs. All I can say is that I am very glad I discovered North Mountain. Phillip is a great guy and a super straight shooter. He and his team really took care of me and my car. I need a brake job on my other car and I already scheduled my appointment to bring it in. Their awesome!
Best shop Iβve ever been to. Highly recommend! Phillip and staff have always been very friendly, honest, knowledgeable, punctual and reasonable with price. Will not be taking our vehicles anywhere else!
I was in and out in a few hours, and the price was way less than what I feel other places would charge for the same work!
Great experience here! I took my car in for a pre-trip inspection, and Iβm thankful I did! Phillip and staff are friendly and explained everything to me in a way that I could understand. I now feel like my car is safe for a long trip, and Iβll definitely be coming back for anything my Subaru needs.Updated Review: As promised in my earlier review I returned to North Mountain to get my rear seatbelt repaired. The crew got me right in, and worked to make sure that the repair was timely and fit into my schedule. The seatbelt is perfect and I am the happiest!
Super professionalBest shop ever
They serviced one of our fleet trucks. They picked it up, serviced it and then brought it back. We did not need to take a technician out of the field to drop off the truck. What great service!
Phillip and his team were great. They ended up being about half the cost of the dealership and they dropped my car off too me at my home.
Philip and his crew are very nice and tell you things straight up on what you need and what you dont really need.
For friendly service, quality repairs and very fair costs, North Mountain Auto is the place to have your auto, truck, motorcycle, go cart, or any other motorized vehicle repaired in the North Valley. I previously worked with Phillip, the owner, and he was always straight forward, helpful and thorough in his work, his explanations were clear and he always met his commitments. Phillip and his technicians are honest, reliable and they do quality work consistently β¦ and they are very reasonable! I trust the team at North Mountain Auto and will refer them!
Nicole is fantastic great customer service. The guys do fantastic work.
I have been in Arizona for a few years now and itβs difficult to find a great mechanic to work on my Mercedes-Benz but when I met Phillips and his team knowledgeable team I knew I could trust them to do a great job thanks for getting me back on the road!
Great place to get your oil changed! Phillip is nice and knowledgeable, even let me know of a few things to keep my eyes on and gave me information all about it. Thank you so much!
Phillip fixed my rust bucket with lots of patience and skilled labor. Fair price, quick service, nice and knowledgeable mechanics. Thanks again for your help!
I would recommend North Mountain Auto to everyone
Took my wifes car there to be checked out. Philip did a great job and had us out in no time! Hes the kind of guy you wish you had as a son in law! LolTook my car into Philip and they diagnosed the problem and had it out the next day. They were even able to use my warranty from the dealership to cover some of the repairs which was a great cost saver for me. Wish I had a son in law like Philip!
Phillip and his team gave me fast, professional and honest service. Iβll be using him for any/all auto issues from now on! Thx North Mtn Auto team!
Phillip has worked on both my wifes and my vehicle. He does a great job and is full of knowledge when I have no idea what my truck needs. He has helped us along in our journey with recommendations for vehicles now that we have a little one coming. Highly suggest him!
Been taking two cars here for the past year. Phillip Marcy and his people are excellent. Certainly as technically proficient and professional as a new car dealer, but with a personal touch you wont find at a dealer service department. Phillip listens, diagnoses, keeps you apprised and warrantees his work. Give North Mountain a try.
Great service at a great price. This shop is the kind that you donβt have to worry about going to and leaving with more problems than when you arrived. Highly recommend!
So many people these days get ripped off at auto repair shops, this place is is EXACTLY the opposite!!! From the moment I called, Philip couldt have been friendlier. They picked up my car at my home and dropped it back off to me as I wasnt feeling well.This place is amazing!!!
Philip and his team are great mechanics, very personable, and affordable. I would highly recommend them to anyone looking for speedy yet quality repair to their vehicle.
Apparently a family of weasels took up residence inside my engine, and whenever I turned on the ac, they would get all caught up in the machinery & screech like..... well, like weasels caught in an engine block. So I drove without ac for a year, not because of my concern for the animals trapped under the hood, but just so I didnt have to hear that horrific noise.I had family recently visit from out of town, and they talked me into getting it fixed, even offering to pay for the repairs. So I brought it to Brandon after reading the good reviews hed gotten from satisfied customers. Plus he was within walking distance of my house in case I had to leave the vehicle there for an extended time while they got rid of all the weasels. Amazingly, there werent any weasels at all, merely a loose belt, which his tech tightened for me in 5mins. I spent more time chatting with Brandon than was spent working on my truck. It cost me little more than lunch for a couple people, and I now have cold air blowing in my face.And no weasels.Thanks B, Ill B back!
These people are very friendly and helpful when I had them do maintenance on my work van I give them a five star. Thanks again !!!
Great place for anyone and everyone
Phil did a great job on my truck get it in a good amount of time great service Phil youβre the best thank you
Everytime I need something done I talk to these guys first. There fast friendly easy to understand and they support our troops, active and present. They are tricky to find but really you couldnt ask for better service and quality advice...
By far the most trustworthy shop I have ever been to, and they go above and beyond to get the job done
I PUT MY 1977 JEEP CJ5 THERE 5 DAYS AFTER I BOUGHT IT.THEY HAVE BEEN HONEST AND HAVE GONE ABOVE AND BEYOND TO BE HELPFUL IN ALL ASPECTS CONCERNING MY REPAIRS.THEY ARE TALENTED AND KNOWLEDGEABLE.I HIGHLY RECOMMEND.THANK YOU !MY APPRECIATION KNOWS NO BOUNDARIES.
Friendly and knowledgeable neighborhood shop
These guys fixed our Passats cooling leak nice and quick, and didnt charge an arm and a leg like another place quoted us. Well be back for a few more needed services to keep the V-dub running smoothly.
Great communication, timely service, and professional attitude. Would recommend.
Have been taking care of our vehicles since their opening. Not only tackling the basics but also handling the hard to find issues. So far have not been able to stump these experts. If youre looking for a trusted place to have your vehicle serviced, look no further, you have found it at North Mountain Auto.
Took my 99 camry in here today, and the guys working were very genuine and honest. I had them check on an oil leak. They walked me through everything and showed me where the issues were and gave me a run down of what it would cost and why. I left without feeling the unease of what if theyre trying to rip me off like most do with mechanics.
Very trustworthy and friendly. I wont use any other mechanic.
Very honest.
Great people, thanks!
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If I can give this place ten stars I would. From the minute Nicole answered the phone, I can tell that this car repair shop is different from all others. She was extremely helpful, professional, listened carefully and reassured me. When I brought my car in, I was impressed by seeing the mechanics very focused on their work. Nicole knew who I was and what I was there for. They gave me an estimate before doing the work and it was extremely reasonable. They even did a full inspection of my car. This is a rare find, an honest place, and excellent workmanship.