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Knudsens Auto Specialists
12804 N 19th Ave, Phoenix, AZ 85029, United States
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Knudsens Auto Specialists

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A2
Review №1

From A2zcruisers cruising Arizona. You Guys Rock,, Great service . Family owned .

Mi
Review №2

Dealer would have been a better and more affordable route to remove and replace a window motor. OEM part was cheaper than the aftermarket(after-markup) they installed. Plus manufacturer placed the work time as 1 hrs and got charged for 3 hrs. Bill was about $170 more than average. Do avoid and save your money.

Al
Review №3

Front bushings were gone and had Knudsens replace the upper control arms and the tie rods. They had everything repaired in a day and aligned the wheels as best they could. The front tires were worn to hell because of the bad bushings and I was surprised to see they moved the good tires to the front (this is important for emergency braking and steering).After getting new tires the alignment they did was nearly perfect and they still offered to make final adjustments so the alignment was perfect. Its now perfect.Knudsens isnt a cheap place if thats what youre looking for, but for this job I feel their price was fair for the work done and the extra attention to detail. I will be going back.

jo
Review №4

Professional and courteous service at a fair price. Excellent 10/10, will be back when I need service in the future.

Je
Review №5

I received a coupon in the mail for Knudsen’s and not only did I utilize the coupon, but my daughter did also. Carrie at the front was so very helpful and friendly. Both our cars were done quickly and all questions were answered thoroughly. Very professional team ! Highly recommend !

Le
Review №6

FINALLY, an honest business!!! My car had been previously misdiagnosed. I went to Knudsen:s due to the convenience of my kid being located across the street. I am so glad I did. Im the type of guy that would rather do it myself to save on ridiculous price markups and labor charges but found myself without the time and proper tools. I brought the parts necessary for repair, not only did they inform me that the previous diagnosis from another shop was incorrect but he seen my frustration as I have been trying to get it fixed for a couple of weeks he let me know that the problem was a minor issue very easily solved. I would very highly recommend this shop to any of my friends and relatives!! And would happily go out of my way to use their services if needed again!!! Cant thank you enough Knudsens!! Please keep up the good honest and friendly services!!! Just fyi, i dont usually do these reviews but people need to know that there are still honest and fair businesses out there!!!

La
Review №7

Mike was great.. I never feel comfortable or trust mechanic shops but he made me feel welcome; he’s very friendly and make you feel comfortable. I would defiantly recommend this shop.

Sa
Review №8

Professional, friendly folks. Trustworthy, didnt try the old, you need this repair also. Work was done on time and I even got a call telling me the car was ready. I really like and recommend these folks.

Li
Review №9

Employees were very helpful and let me know what the problem was and kept me updated. I will return there if I have any further problems. On a score of 1-10 I would give them a 10.

li
Review №10

I love this place. They educated me on my car, he repaired thing that I didnt even know needed to be repaired all within the budget that I had for the original repair. My car rides 10 times better than before I took it in. Thanks!

Ch
Review №11

They took care of my food truck back in 2018 and again this past week. I’m pretty sure I won’t take my vehicles anywhere else as they are very fair, helpful, and professional. Kerry is awesome!

Da
Review №12

Mike was very courteous and professional and let me know that as soon as they determine the extent of the work to be done they would notify me which they did the work was done quickly and correctly. I was very happy with the service.Thank you it’s up how’s it going Rob pretty good thanks

Kr
Review №13

They did a Great job. Only place I go and know I won’t be cheated.

Dy
Review №14

My family and I have used this place for 25 years. This company has always helped me out as well as my fafamily. Sadly, the new owner needs to do things differently which is fine, and can no longer help do to others taking advantage of the kindness. Wish we could have continued to use their services for another 25, sadly nothing stays the same. Anyone know of another shop for recommendation?

De
Review №15

This place was awesome. Tried to go to another vehicle maintenance place and they would not see us sue to they were heavily booked.Knudsen, fit us into their busy schedule. Told me what the problem was and fixed it.Im so glad they did. Ill go back again if I need any of my vehicle looked at or fixed.Thank you for your service.

Ba
Review №16

Ended up paying a lot more that the advertised price. Would be nice to get upfront and honest prices.

La
Review №17

Very professional shop, they take very good care of my car - always recommend them

St
Review №18

Very happy with the service and the price. Been going here for 20+ years.

Ja
Review №19

My go to car guys! Even when I asked around other car repair shops, they even recommended me to go here. First class customer service. Picked us up and dropped us off if need be. Explains whats needed to be done in a way anyone can easily understand. Lorenzo and his team has been such a pleasure to work with, even though the feeling might not be mutual hahaha. These guys thinks of the customers first. Will always be a loyal customer.

Ja
Review №20

Eddie was very accommodating, friendly and good at explaining the problem.

Pa
Review №21

I made an appt for an oil change and I was in and out in a half hour. Service was on time, efficient and affordable.

ma
Review №22

Fast service and work was completed on time. Cheaper price than dealership.

Je
Review №23

Nice, honest, affordable place to take your vehicle!

Sa
Review №24

Very bad service. Took my car to get checked because it was not running. First quote was little over $1800 to get fixed. The manager came back and changed it to over 4K. Wanted my car back and he wouldn’t release my car unless I paid $150 for service fee even though they couldn’t fix my car. Worst experience ever. I would never recommend them!!

Si
Review №25

Amazing service so friendly,family oriented,and so honest it was refreshing!!

Ta
Review №26

They a bunch of stealers. If you got a good part they taking it

Ch
Review №27

Lorenzo and his mechanics treated me fairly and professionally. I needed my brakes done to make my vehicle safe for an upcoming trip with our infant in the car. Lorenzo was honest and transparent from beginning to end. I would recommend Knudsens 100%

Ch
Review №28

Excellent work and great value from whats always have been a top-notch shop. Along with honesty, integrity and excellence in service, I fully recommend Knudsens Auto Specialists for service on any vehicle.

Al
Review №29

Youre not gonna find a more honest and reasonable priced place in Phoenix. It can be intimidating finding a good mechanic. And even more so a mechanic that you trust. Time and time again Lorenzo has proven to be both of those things. For my vehicle and my boyfriends. I would recommend his shop to my friends and family!

Ta
Review №30

These are now my go-to guys. Thought I had some serious front end issues, BUT only had a loose bolt. LOVE the fact that I can TRUST them not to sell me a bunch of unnecessary repairs. Lorenzo, youve been good to me & Ill miss ya. Mark seems like a great replacement though. Thanks AGAIN!!Ive used Knudsens twice, so far & both experiences have been excellent. The first was tire installation & oil change. The second was tire rotation & oil change. Lorenzo was great at fitting me in for my tire installation!! I also had them look at a few concerns & they gave me honest feedback. Prices are affordable, service is awesome.

Im
Review №31

Expert and professional service! The suspension on my car is complicated and they took care of it beautifully. Friendly and easy to communicate with :-)

Ka
Review №32

First time there and was very satisfied with the communication and the help, they saved me a lot of money and definitely went above and beyond, much appreciated, I will definitely refer them to my friends. Excellent and trustworthy.

Mi
Review №33

Simply the best in Phoenix!

Ch
Review №34

Lorenzo was a great help. Charged a fair price and was very professional. My family and I WILL be going there from now on.- Christian B

da
Review №35

Lorenzo and his crew came in above and beyond with the short notice repair of my truck.I found I had a coolant leak that I could not find the source of and called Knudsens. Lorenzo told me to come in late Thursday afternoon,I needed my truck Monday for a road trip.they diagnosed,located parts and had my truck done at a fair price and a quality job by Friday afternoon. Tough job but they got it done! I would recommend them for anything automotive you need. I have used them before for a/c work in the dead of summer and never disappointed.

Me
Review №36

What terrific service! I pulled in with my battery on its last legs and within 30 minutes I was on the road again with a new reliable battery! The waiting area is very clean, I was very well received and treated very well. I highly recommend Knudsen’s!

JE
Review №37

Amazing place!! 2nd experience and will recommend to everyone that needs a repair. Thank you again Lorenzo

Ju
Review №38

Highly recommend. They are honest and quick I was there for an hour they did oil change and tire rotation.

Br
Review №39

Great service. Thanks!

Th
Review №40

They do good work for a cheaper price...at least thats been my experience. Always shop around obviously. In my opinion theyve been fair.

Pa
Review №41

Staff was nice and my vehicle got serviced in a timely manner!

M
Review №42

These guys properly diagnose my and got it repaired in one day. Their pricing is fair theyre honest straightforward and got the job done right. I highly recommend this business.

De
Review №43

Staff is very professional and pleasant. They offered a ride home while my car was there for the day. Once I got my car, it was properly repaired. I am thankful to have a company I can trust.

Ma
Review №44

Really cant beat their prices. I always come here for an oil change and nowhere else. Great company and great employees

Jo
Review №45

We have used Knudsens Auto Specialists for many years and refer them to our neighbors and friends. They are honest and always communicate exactly what is going on and give you a cost estimate for the work that needs to be done. They keep their word and perform as promised.

Th
Review №46

Lorenzo quickly and efficiently replaced my battery, which was under warranty from a previous replacement. Excellent work all around!

Ra
Review №47

Just needed a brake job, but it was long over due. Turns out my rears were in good shape and the fronts had to have new rotors and pads. They got me squared away and even gave me a couple days to pay my balance. Knudsens is my new shop. I knew it was my shop based on the reviews. Good work!

La
Review №48

I drive about 750 miles per week for work so, trusting the crew at Knudsens with all my vehicles service and repair needs is serious. Its great having such a trustworthy shop to take my vehicle to at the drop of a hat! A big THANK YOU to Lorenzo and the crew!!

Me
Review №49

Excellent service and great prices. Thanks Lorenzo....

Pa
Review №50

Knudsens always does a great job for me. They are courteous and polite, knowledgable and I never feel like they are trying to get more business our of me. Today I simply did the lube, oil and filter - they also rotated my tires. I was in and out quickly and walked away knowing that Lorenzo and the folks at Knudsens appreciate my business.

Ka
Review №51

This place is amazing! So hard to find trustworthy people who care... well look no further! This is the place. I am just so happy with the work and the people here. I don’t live close but am willing to make the drive due to the lack of stress this place and people provide. 10/10 for sure.I cannot stress how amazing this place is! If you have vehicle problems these people are amazing! I trust them and know the good work they do and they don’t charge more being honest!

Sh
Review №52

Only place I take my car. Friendly, reliable, affordable and timely. Recommended to my family and friends.

Fr
Review №53

Excellent and fast service.

Pa
Review №54

Friendly and quick service!

Di
Review №55

My car needed a lot of work. It is driving smoother now and Knudsen charged me less than the dealer. I definitely feel safe driving the car

Do
Review №56

Scammed, went their for check engine light. He should have just tightened the gas cap instead he charged for new gas cap. The gas cap they put on was wrong cap. So had to buy new gas cap.

Ge
Review №57

Very professional you will get grade A work done here They are very knowledgeable and skillet at what they do. I will definitely be returning for my future car repair needs.

Ja
Review №58

The best place to have your car serviced they are honest and very nice and caring. They get you in and out. They are dependable and good prices. The manager Lorenzo treats you like family....so if you are in need of repairs go give them a try you wont. Regret it

Ba
Review №59

Have worked with Knudsens for years. Find their work is good; prices also, and Lorenzo is always courteous, efficient and friendly in the office.

ge
Review №60

Dean was great to deal with knew his product line very well . He attends to the project with enthusiasm and professionalism. My corvette restoration will be very nice. Thanks for all the teams effort’s Geoff

cr
Review №61

We have been to this shop many years ago for a car that had issues with powering steering. They did an amazing job fixing our car and in a timely manner. Now here we are in 2020 and again they have taken care of us we’re completely honest with us. We knew our truck wasn’t in good shape and they gave their honest opinion on how they felt we should go about it. Unfortunately our truck is done for and that’s ok. They offered to help us out with finding a new car also which is amazing. We plan to always use Knudsen’s for any future services.

Ni
Review №62

Service manager is always extremely friendly and willing to help. The shop also produces quality work in a short time period getting me back to my day quickly and efficiently

Jo
Review №63

I have been using these guys for years! I always get reliable fast and friendly service!!!

Ju
Review №64

Took my car in because it was overheating. Dropped it off on Thursday they said they would check it out on Friday. I never got a call back. They were closed Saturday and Sunday. I had to call them on Monday to see what was up. He said it could cost 2,000 and didn’t know exactly what it was. So I basically paid them to check nothing.

Ca
Review №65

Excellent service and Lorenzo was very polite, knowledgeable, and efficient.

Dj
Review №66

Lorenzo and his team at Knudsens are my go to spot. I highly recommend them and their work.

Ro
Review №67

Good fair, honest people. Sure will go back

Ra
Review №68

My go to shop. Not the cheapest, but they are upfront and thorough. No surprises.

sc
Review №69

I have used Knudsens for several years. I have always been very happy with the service I have received, and always completed when promised.

do
Review №70

The shop guys do a really good job checking everything out on your car. I have recommended other customers to go there. They have a great manager name Lorenzo Foster.

Br
Review №71

I took my vehicle there to have the struts replaced, I was able to drop off my vehicle and take their shop rental to work until my vehicle was completed. This had to be scheduled in order to ensure their vehicle would be there, I love that about this shop, they always keep the customer in mind. They know that we (as customers) have jobs to go to as well and typically cant sit and wait for extended periods of time. Lorenzo and Monty were both great. Lorenzo uses the technology he has at hand to keep you informed about where they are with you vehicle, I prefer text and he was able to accommodate me in that aspect. I would highly recommend Knudsens to anyone with automotive repairs or basic maintenance in mind.

Ja
Review №72

Awesome place! Lorenzo is the best! Ordered my tires, got a call the next day and installed that afternoon in like 30 minutes!

Ja
Review №73

Took my 2013 chevy cruze because the driver window stop rowing up they fixed it but my driver door would not lock it took it back and they fixed it right away i have never had a bad experience there

Ma
Review №74

My husband and I love this shop and always trust our vehicles with the mechanics here. They are friendly, their work is timely, and they are the most honest auto shop I’ve ever come across. I truly could not recommend them more highly.

Li
Review №75

I went to Knudsens for an oil change and an alignment yesterday. They were very professional, offered to give me a ride home so I wouldn’t have to wait at the shop. Then they looked at my car and told me I didn’t need an alignment! Saved a couple of hours and about $90? Great place 10/10 will be using Knudsens again.

Na
Review №76

I recently moved to the area and was not familiar with any of the businesses. Received their mailer in the mail. I needed new tires, they were able to give me the best price for tires. Came after work and tires were installed within 30 minutes. Very polite and proessional. I highly recommend them.

ja
Review №77

I go here for the quolity n the guy lorenzo seems honest always calls his customer back before proceeding with work and to inform of other issues. The price seems high but i feel its worth it.

Al
Review №78

Although this place is 25 miles away from me I always make the trip to get my oil change done here. Incredibly friendly staff. Very knowledgeable and efficient. Highly recommend.

Ri
Review №79

Knudsens has gone through many changes over the years but it still takes not just great care of its clients but AWESOME care day in and day out pandemic or not. If you need basic maintenance care or serious re-build or project work done on collectibles, they do it all. The price is always right for those struggling with day to day hardships. I have been going there close to 25 years going back maybe four or five cars and my exs car and as well friends I suggested over the years. May God continue to bless them and protect them always.

Ma
Review №80

Had a major repair on my Subaru. Lorenzo was up front about how expensive it would be and helped me decide if it was worth doing. I appreciated him looking out for the best interest of his customers instead of just trying to drum up business. He even offered to give me his beans and potatoes recipe since well need to make budget cuts to pay for it. :)

Mi
Review №81

I really enjoy going here, as much as you can enjoy getting work done on your car at least. Theyre friendly, close to where I live, do a good job and I dont feel like they do unnecessary work to jack up the bill. I prefer supporting this local business over the dealerships for many reasons.

Wa
Review №82

The service was fast and professional. The lobby and rest has a personal touch on it. It made me feel welcome there.

Je
Review №83

As always, we were well taken care of! One thing about Knudsens, they are not the lowest priced repair shop, but you can get what you pay for. Their prices are reasonable, they stand behind their work, and I know it was done correctly. I have and will recommend this shop to family and friends.

Ka
Review №84

I honestly couldn’t believe how fast it was to get my oil changed, fluids checked and they even told me about my rear tire as well as wipers I need to replace. My car ran like I was on the NASCAR track when they finished. PURE MAGIC!!! Professional, friendly and most important thorough! Would highly recommend!

Je
Review №85

My car needed some scheduled maintenance and I was looking for a good auto shop. My uncle said to get this shop a try. They did some work on his classic truck and he was very satisfied. I called to make an appointment and the front desk was friendly and efficient. When I showed up for the appointment they remember my name, car and service I wanted completed. They went over the quote and gave me some options to help on my budget. They gave a time frame for the work to be completed. Right on time they called saying work was completed. Again they remembered who I was and the car. Time to pay. Quote they gave was the same down to the penny.These guys got my business, and I would feel good about referring friends and family.AAA discounts also saved me some money.

Th
Review №86

Nice quiet place. Quick work and easy communication. Overall a good spot to get work done

Ph
Review №87

The service here is great! Ask for Lorenzo, hes an awesome guy and very professional.

mi
Review №88

Thanks again for the great service

Sh
Review №89

If you want quality at a good price, this is the place to go. Great service! Quick, thorough and trustworthy. Who could ask for more?

Gr
Review №90

I called a number of locations seeking the most economical rate for a needed repair and decided upon this location. Upon arrival, price quote elevated so far beyond what we were initially quoted, that I didnt feel comfortable going forward.

Ka
Review №91

They always are reasonably priced, professional, friendly and provide a quality service. I highly recommend.

au
Review №92

Service is prompt and they do what they say with no surprises.

Da
Review №93

Knudsen’s Has had my back since day 1! I have been using Lorenzo and his team for over 2 years. I own a fleet of rental cars and they have been very friendly and honest.Thanks!

Te
Review №94

Even during this scary time with the virus, they were understanding, professional and kept everything clean!

Do
Review №95

I highly recommend Knutsens where the people are friendly, knowledgeable and always providing excellent service.

Ji
Review №96

Lorenzo is always Johnny on the spot, keeps you informed and does everything at a very fair price. I would not use anyone else for my Automotive needs. Lorenzo is the Man.

Ke
Review №97

Got my tires here, also had them check a leak and they went over everything. Great prices compared to the dealership and other local shops. This is now the only place I will take my vehicles for any work that needs to be done.

Le
Review №98

Always professional, honest and vehicle is ready within the time frame they promise. 100% satisfied. We’ve gone here for years. Never had any problems.

De
Review №99

Knudsens is the best shop around. Friendly and trustworthy. I would highly recommend these guys to anyone who needs work done on their vehicle. They always are very helpful whether it is an oil change or brake job, does not matter. Keep up the great work!

De
Review №100

Lorenzo was fantastic our schedules did not meet up so he loaned me the shop truck for a day and a night while they got my car fixed my car is fixed properly and also done the right way they were honest straightforward friendly and professional thanks again guys. Also the quality of work was exceptional Monty the technician that worked on my car is knowledgeable and hard-working. Thanks guys

Information
25 Photos
100 Comments
4.7 Rating
  • Address:12804 N 19th Ave, Phoenix, AZ 85029, United States
  • Site:http://knudsensautospecialists.com/
  • Phone:+1 602-861-2119
Categories
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday: