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Howard Air Showroom & Design Center
17855 N Black Canyon Hwy, Phoenix, AZ 85023, United States
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Howard Air Showroom & Design Center

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Li
Review №1

Amazing customer service experience. The customer service rep was very transparent with costs- even what the cost was to diagnose the issue.Also because we are a commercial building we needed to set up an account. They were prompt, quick and set this up in the same day. The technician William was prompt, friendly, very knowledgeable. He did check to ensure the unit was working properly before explaining to me what the issue was when our other tech inspected it. Very reliable, helpful and a great team of people to work with.

Ma
Review №2

Dave was very professional and a good communicator with what he was going to do and what he did when he finished the maintenance of our heating and AC system. He also pointed out potential pack rat infestation by one of the condensers which we will point out to our exterminator. He was super helpful and want him back if we can get him.

Mi
Review №3

AC drain line clogged. Contacted this morning and they offered and came out same day. Have had zero regrets buying and installing these units 8 years ago from them and glad to see they are still around providing excellent service.

Ga
Review №4

Howard Air fixed my ac today, the same day I called!! The technician was actually early and was very courteous. Forget those big name companies that advertise on tv. The best service they could offer was 3 weeks or more in the future. Would definitely call Howard Air first for any other service needed on my mechanical systems.Thanks again for super service.Gail

Mi
Review №5

Technician quickly diagnosed the issue and provided an explanation of the problem. Fix was done timely. I would highly recommend the Howard Air service.

Da
Review №6

Despite record temperatures experienced this week, their response was quick. We couldnt endure another night in the 90s indoors. Our service technician David Gutierrez responded promptly and was able to keep our 19 year old system working until they are able to come out next month and install a new Carrier system. They were willing to wave the cost of the motor fan needed to keep the old unit running with the purchase of a new system. Other reputable companies were not willing to do so. When its 118 degrees outside, you tend to appreciate that. We appreciate Howard Air and highly recommend their services.

Ma
Review №7

Technician was very professional and explained the problem thoroughly. Provided information and photos each step of the way before performing any service task to ensure I knew why and how it would be remedied. Afterwards provided tips to improve performance and life of my equipment. A very pleasant experience at a good value.

ch
Review №8

Everything was great the only minor goof was my lot number someone Transposed the 6 in to a 9 so they drove up to my Neighbors. But that was a easy fix. The work was fast, good Quality and the prices was great and a lot less that I thought it would be. Give them a call you will not go wrong.

Ge
Review №9

Miguel, our service tech, was AWESOME!! He was honest, friendly, straight forward, kind, and patient (even with my kids and my dog). He didnt try to up-sell us on anything but gave us helpful tips, like spray water on the AC compressor to cool it down.Now I know why Gaydos raves about Howard Air, they really are worth it! I will refer everyone I know to them!

JA
Review №10

Great service quick response. Rob Smith and his company are great and honest

Br
Review №11

These guys do a great job. No pressure selling (You need a new ...), honest about what needs to be done. Theyre our HVAC company!!

Ga
Review №12

Thank you Howard Air for coming through for us. Were scheduled to have a new install but its not until September. They told us theyd bridge any service issues until then and sure enough our air went out! We called them and they were here within 4 hours. Great communication, friendly at every contact. Very thorough!! Highly recommend this great company!

Re
Review №13

Our air conditioner broke with 108° outside and 99° inside. I was able to get a service call quickly. When the technician came he diagnosed the problem right away and corrected it. Also help us understand our complicated thermostat a little bit better. He was very friendly and professional. I highly recommend Howard Air. We have used them many times and I’ve never been disappointed

Sh
Review №14

Seriously amazing work! I highly recommend! On time, explained everything well and finally a company who listened and found the root cause after 3 years of trying to find someone to dig deep enough to figure it out. Amazing experience and will have all my future business.

Je
Review №15

The appointment was easy to book online and service and availability were quick! Our tech, Miguel, took the time to explain the problem, listen to and address my questions, and concerns, and went above and beyond to help diagnose the problem. My brother had recommended Howard Air to me and I am so glad he did! I would strongly recommend their services! Thank you for not only your prompt and professional service, but for your kindness and competitive pricing as well!

Ja
Review №16

Stephen C arrived around 8AM, so he was well within his scheduled window. He performed his maintenance, and left me with some suggestions on how to improve our homes coiling.it is really nice to have a technician that knows what he is doing, sinc starting with Howard Air we have had several and they have all been really good.Thanks

Br
Review №17

Carlos called ahead and was right on time. He was professional and did an excellent job. Very courteous and explained our system very clearly. Highly recommend.

Ha
Review №18

Uneven cooling has been an issue since I moved into my house. While some differences are expected, too much heat was always present in one half of the house. Eric went into our attic (a terrifying place for me to go even in the winter) with the confinement and heat and made adjustments making it possible to feel cool air coming out of a living room vent for the first time ever after living here for over ten years. Thank you. That will make a positive change in our comfort level.

La
Review №19

Howard Air came recommended to me and Im very satisfied with their service, I will be forever using this company! I was pleased from the moment I called to set up an appointment and spoke with Victor. He was very pleasant and set me up not trying to hard sell me on a maintenance package right away assuring me that the technician would be the same way, telling me only what needed to be done and give recommendations for the future. He was right, Shawn, the technician who came out to do the AC maintenance, was very friendly. He also wore a mask and booties on his shoes in my home which I thought was very responsible and respectful. When he was finished, he told us how the inspection went and that everything was good for now and what he recommended for the future of our units along with the service plan that would fit our needs. The Best part was, he didnt pressure us to sign up for the plan at that moment, giving us time to think, which I very much like. I couldnt be happier and definitely recommend checking out Howard Air for your needs!

El
Review №20

We purchased our air conditioning unit from Howard Air and subscribe to their maintenance program. They have always provided an excellent product and superior service at a reasonable price. Their tech, Chris Reeves, has been to our home several times. He is professional, thorough and goes above and beyond to insure our AC unit functions at peak performance.

Ke
Review №21

I was called twice within my time frame to give me an update on the actual time the serviceman would arrive. The time was well-within the window I was originally given. Then, the serviceman arrived and was SUPER friendly. He then told me what he would be doing first. Once he had figured out the problem, he explained it to me very thoroughly in terminology I could understand. He was very knowledgeable. All together, he went above and beyond! I will definitely be a repeat customer.

ka
Review №22

The Jason was the technician and he was very professional. He came in the time bracket they gave me. He called when he was 30 minutes. He was great to work with. I highly recommend Howard Air Conditioning Repair

E
Review №23

Everyone at Howard Air was extremely professional, from the beginning process of getting the estimate for a unit, to the installation and on to checking that the work was completed on time and efficiently. I felt that my concerns regarding making such a purchase were listened to and I felt that I was given the best information to make sure I had all the materials I needed to make an informed decision about making such an investment. The techs were here on time and had the unit in within hours and without issues of any kind. The young men worked hard and explained what they were doing along the way. Thank you Tanner and Howard Air for your professionalism.

Br
Review №24

Our air conditioner went out at 7:00pm, called Howard Air at 7:45pm. A tech came out by 9pm, and we had cold air at 9:30pm. It was a bad capacitor. Tech was very knowledgeable and friendly. Price and service was fantastic!

Ga
Review №25

Carlos Aguilar came to our house after a long day beginning at 7 am. He arrived a bit after 6 pm and stayed until about 8:30 pm this past Friday. While here he replaced a fan and did some diagnostic work. I understand that he had another residence to visit and was there until about 11:30 pm. He returned today and completed his work here. Things seem to be working. We appreciated Mr. Aguilars good nature, persistence and efforts and hope he is well-treated by you folks.

An
Review №26

Paid for emergency service $147.00 non-refundable fee on Friday 8/6 and was told new air compressor needed to be fixed. I had to contact Howard Air on 8/7 for next steps to get it fixed, they did not call me. Was told by lady on 8/7 she would contact me on 8/9 to schedule when a/c could be fixed and take my credit card. Was never contacted on 8/9 or 8/10 by lady after she knew our unit was not working at all. Highly recommend to not use Howard Air!Update: Even though it says someone would contact me, as of 8/16/21 nobody from Howard Air ever contacted me. Very disappointing.

Pa
Review №27

Called to let me know when tech was on his way. Tech David was very helpful and great knowledge. Wouldn’t hesitate to call them again.

Lo
Review №28

Air purifier installed. Very professional company. Rob Smith very professional salesman. Interviewed many. So far very happy. More installations to come.

El
Review №29

Theron was very professional an thorough. He saved us a lot of trouble by. Leaning out our ondensate pump. Very polite too.thanks!

Ri
Review №30

Excellent, detail-oriented service! Explained everything to me and fixed the problem efficiently. Didn’t try to sell me anything I didn’t need. Amazing AC company. Thanks!

Al
Review №31

John from Howard Air was exceptional. He was honest, hard working, and the pricing was fair. Howard Air was recommended to us and we highly recommend them to others!

Ma
Review №32

Miguel provided great service. He advised us on warranty repair with great explanations that was easy to understand. We felt confident in his review of our two air conditions. We look forward to his upcoming repair on our systems.

ro
Review №33

Thank you for your honesty and professionalism.You never know if you are going to be ripped off and told you need a new unit.It was such a relief when all I needed was a part. The service tech was friendly and professional. I will use HA for all my AC needs .

Jo
Review №34

The entire experience with Howard Air from the initial sales visit with Rob, to the professional installation team (Pat, Kevin, Josh) was excellent! The installation was a challenge due to space constrictions but the team led by Pat persevered and successfully installed the unit. Overall, I was extremely impressed and highly recommend Howard Air!

Ma
Review №35

Denis did a great job! He was prompt, courteous and most importantly patient with my questions!! Howard Air has always treated us well and given us great service at a fair price. We are looking forward to using them in the future.

be
Review №36

Aaron was very professional and did an exceptional job. He was very thorough and explained everything

mi
Review №37

William was great. Extremely professional and knowledgeable. Took the tim e to answer all my questions and resolved my issue quickly. If you need HVAC service I highly recommend Howard Air.

Fr
Review №38

Brandon and Chris answered all my questions about my ac unit thoroughly and they were very professional and efficient.

Ma
Review №39

I originally called about a year ago to take advantage of their free second opinion. I had P****r and Sons out and they wanted several thousand dollars for needed repairs. I don’t remember that tech’s name but he spent quite a long time assessing my AC. He said that there were some issues but nothing that needed immediate attention and to just wait until there was an actual issue as the unit was operating as it should. And again... that service was free!I called them recently to do a routine maintenance check. Aaron came out on time, masked and looking professional. He told me he and reviewed notes from the previous visit and asked me about any concerns. He spent a good 2 hours going over the unit. Then he took pictures, made notes and explained in detail what he had found. Basically, he said everything looked fine and that considering it was 2 years old to not spend a lot of money if something should go wrong and consider a new unit when that time comes. But for now, it doesn’t need anything.After he left, I got an automated email from Bryant saying “possible frozen coil.” The AC was working fine. I called the office and they said they wanted to come back and check it out. Diego came the next day. We talked for quite a while about how the thermostat works, software updates and WiFi issues with almost all newer thermostats. The he went up and did a thorough check of the unit and declared it in good working condition. No charge!Good customer service, friendly, knowledgeable and professional! Can’t go wrong with Howard Air!!

Ta
Review №40

We purchased our units from Howard Air and continue to use them for maintenance because we have had nothing but top customer service and professionalism from the get go! We request the same service person each time, who is Miguel Torres. He has always been thorough and explains what he is doing and why. Great customer service!!

G
Review №41

Miguel was on time n quick about his work. Within a few minutes he diagnosed the problem n had my AC back to cooling down the house. He also took the time to explain the yearly maintenance plan w/zero pressure to sign. Would definitely recommend Howard Air to take care of ur AC/Heating needs.

Ty
Review №42

Stephen is professional, thorough, and took the time to explain everything in understandable terms. Will definitely use this business again

Do
Review №43

They came when they said they would.I called the day before and they came the next day.Fixed my moms air..fair price..Thank you very much...would recommend .Very professional.

ha
Review №44

Almost everything was perfect, timely, efficient, knowledgeable, but one thing was peculiar. The technician put on shoe covers so he did not get the floor dirty as soon as he entered. Great job! I appreciate the gesture and showing of respect. That was the only time he wore them. He went out and back in two or three times. He got the floor dirty in the area he was working near the thermostat. Shoe covering would have prevented this. Why did he stop wearing them? Why didn’t he clean the floor?

Be
Review №45

Jason Torres was the awesome AC Technician, from Howard Air, who Serviced my Unit, and he was so professional, knowledgable and explained thoroughly, everything that he did to service my unit. I was so pleased to have such a wonderful gentleman, at my home today! It was apparent that Jason took pride in the work he was doing, and that he cared about me, and that I was satisfied, and he made sure that I also knew, that my AC unit is in tip top shape, after he serviced it! Thank you Jason, I appreciate you! Beverly Goodman

Tr
Review №46

Chris came out on 4th of July and fixed our Thermostat. He was very professional and knowledgeable. Because of his great service we changed our annual service plan from our current company that we have been using for 9 years to Howard Air. Thank you Chris.

D
Review №47

Kent at Howard Air was great, he is very experienced, very professional and he ended saving me money with his knowledge and honesty beyond belief. I dont know which was stronger, his honesty or his vast experience but they both were both unparalelled with any AC tech I have seen, and I have worked with over a dozen. Hire him and it will be the best decision you would have made in your lifetime for an AC repairman. Howard Air also offers free 2nd opinion diagnostic, not free estimate, FREE DIAGNOSTIC! Who does that but only the most honest ones and only the ones that put all the trust on their customers shoulders! BRAVO!

Li
Review №48

Miguel worked on his day off to get my air conditioner system up and running on a hot July day! He was very knowledgeable and explained clearly the upgraded thermostat I chose. I am a customer for life.

Ve
Review №49

Professional and polite technician. Aaron explained process and what maintenance needed to be done. I agreed and when he was finished he took the time to explain what options I had with Howard AC regarding maintenance. He was clean and well mannered. Ive been using Howard Air for several years and have come to depend on them for any AC service needed.

Su
Review №50

The Howard Air Crew...Tanner, Pat, Phil and their assistants did a fantastic job installing my two in-room HVAC units. Their professional demeanor and installation services were sound and efficient. They answered my questions, trained me on how to use the systems and were very courteous during the entire time they were in my house. I would certainly recommend Howard Air to anyone who needs HVAC services.

Tr
Review №51

Received an email from Howard Air with the name and photo of the technician. That was the first contact. The technician called before arrival and showed up in the time frame given. He was polite, professional & explained what he needed to do to get our ac back up and running. It was a late night emergency appointment and he was as friendly as if it was the first appt of the day.i highly recommend them for your ac & heating needs.

Mi
Review №52

As always, great service. Miguel was just fantastic and helpful. I give him an A+!

ri
Review №53

John Dicecco was able to make an after hours diagnostics and repair action on my AC outside condenser unit that went down hard in 115 degree heat. John was great, he was able to diagnose that the run capacitor was dead and installed a brand new one, and I asked about installing an additional start capacitor. He had all the parts and was able to effect the repairs in under an hour. John is very knowledgeable and did a great job explaining all of the work that he was doing. He also checked out the condensate line just to make sure it was working correctly. Its unfortunate that Carrier only rates these ACs for operation up to 108 degrees, but we do live in Phoenix so I would recommend to install a start capacitor to reduce the wear and tear on your outside AC condenser unit. Otherwise, I would definitely recommend Howard Air. Thx John ! - Rick

Je
Review №54

Pat and John (Jon?) were very professional, on time, exceptionally respectful of our property, and went above and beyond in the installation. We had a mini-split added in an area where a majority of the system is in the front of our home. They took their time and made sure to do everything in their powers to reduce the visual impact the AC unit had on the street view of our home.

Lo
Review №55

Very helpful was the staff thank you for your customer service if Im not mistaken his name was Karin thank you

Br
Review №56

Miguel was amazing and very professional. He took the time to explain what he was doing, what repairs we would need, and the timeframe of what we would need to do in the future. I understand that sales is also a part of his job, but there was zero pressure from him to buy now and both my husband and I appreciated his no hard sales personality. We will definitely ask for him in the future.

Aa
Review №57

Mr. Kent Osborn was such a professional and efficient person. I called and they scheduled me in for 5 pm on the same day and they bumped me up to 8:30 am and he was on time. He figured out the problem so fast and got right on it. His recommendations and suggestions were so helpful. He went above and beyond to explain to me and show me exactly why my A/C failed. This company time and time again always com through to help me fast.

As
Review №58

It was such a pleasant experience. They arrived on time, stayed the amount of time they quoted. Installed a new air handler and ac unit as well as a new thermostat. No changes to pricing. The type of professionalism I wish I could experience with every company. I will continue to use them and will refer them at any chance I get. I couldnt be more happy.

Ma
Review №59

This was the first time I used Howard Air, as finding a reputable business can be difficult. I’m so glad I went with them, they are professional, explained the checkup on my unit, and the tech. didn’t rip me off by installing parts that weren’t necessary . I highly recommend Howard Air and will continue to use them.

Da
Review №60

We had a total gut job with a new heating and AC system as well as new ducting, air vents and a second return air vent as well. Howard Air was professional from the minute Scott came out to give us our bid. They set a time to install and then followed up a couple days before to confirm. The morning of the install, Pat and Josh came right on time and finished a long, hot job all in one day. They cleaned up every mess so that you wouldn’t have even known they were there other than all the new equipment. After they were finished they stayed and walked us through the set up of the thermostat and answered all our questions. We 100% recommend this company for all your AC and heating needs.

Ri
Review №61

I have used Howard Air for over 20 years. You can always count on them to do a QUALITY repair or install-no bandaids from this honest company! My HVAC failed today in 112 degree weather and Howard Air was here within a few hours during their busiest season. Love them!!

Ki
Review №62

I’ve used Howard Air for years with great results. I called for an A/c check up the tec. arrived I showed him around and I had an appointment so left him there with my wife to finish up. I came home later and asked my wife how did Howard air do? She said he never got in the attic to check the air handler didn’t even check the filter so $130.00 to clean coils outside with the hose. Then he tried to sell her a start capacitor for $400.00 I called and complained and they sent another tec. To finish the job. I have always thought Howard air was honest and straight forward but now I don’t know. I am wondering if the original owners sold the company? Operating like a typical a/c rip off company!

Ru
Review №63

Miguel was just great! He has a super personality. Wed be happy to see him again, if we need service. Hes a credit to Howard Air.

Ki
Review №64

Shawn professionally and clearly explained the problems with the AC, as well as how he would fix it. He worked quickly, but took the time to ensure all our concerns were addressed.

Jo
Review №65

Branden was our tech. He was very professional and honest with his assessment of our unit, which is much appreciated. I will be calling them again for our annual routine check-up.

Ki
Review №66

Denis was thorough, professional, and very fair with his pricing and advice. The office was also pleasant.

Pa
Review №67

Carlos and his partner came early, addressed the issue, discussed causes of noise and left the area where they worked clean.

li
Review №68

Absolutely the best service! Called for routine maintenance and took time to really check both systems thoroughly. Would recommend to anyone looking for a reputable AC company!

Gr
Review №69

The technician Dave was on time he checked our system in a timely manner. He made sure was working properly and left everything cleaned. I highly recommend Howard Air and big kudos to Dave for such a great experience.

Ro
Review №70

Steven the tech who came out and did my HVAC repair was real professional and a perfectionist at his job. We are so happy to have our AC up and running again thanks to Howard air I would definitely use this company again and recommend them to others!

De
Review №71

Howard Air is great.. very knowledgeable and professional. Technicians on time and took care of the problem.. highly recommend

ke
Review №72

Called 5 April at 7 am, talked with Amber and got a same day appt to fix my AC. Amber was very friendly, pleasant and helpful informing me that my AC could be fixed between 12 and five. William called at 12 to inform me he was on his way and showed up @1215. He diagnosed my AC problem, performed service maintenance, explained what the malfunction was, what it would cost to fix and repaired it in a timely manner. Both William and Amber are very professional and personable company assets. Thank you!!

Jo
Review №73

Construction of pvc condenser drain line. Juan Carlos (JC) was excellent!

De
Review №74

The technician called 30 minutes before arriving, arrived on time and got straight to work. He explained what he was going to do and what he needed to access in our house.He was done in just under an hour . He installed an air scrubbing system. He was very courteous and explained how the system worked. Really good experience with Howard Air.

Ji
Review №75

Well done nice service person and it’s also getting cooler now in my house. Thank you for the service

Be
Review №76

Excellent service! Will was on time, friendly and thorough! Scheduling was easy and all of the staff has been very friendly and professional. We’ve used Howard air for many years and have always been very pleased.

Ni
Review №77

Showed up promptly, took care to make sure not to make a mess in the house, professional, up front about condition of our unit & potential items to consider replacing as the unit ages.

bo
Review №78

Lied about appointment. They lied about entering my address right even after they repeated it. Caused undo stress on older (>70) citizens horrible customer service...would not make it rightI read your reply. Sorry, but the info you have to go on is in error.1) I was the ONLY one talking to your people until 4:30/5:00 pm Wednesday.2) yes, i cancelled the first appointment and rescheduled. THAT IS NOT WHAT MY COMPLAINT WAS ABOUT, as the clerk was very nice in rescheduling. It was about the rescheduled time and location.3) i rescheduled for a wednesday. I repeated that back to the clerk and she said yes Wednesday. I asked from 1:30 to 6:00 time frame...your clerk said yes when i repeated that. Your clerk repeated my address and i said yes and i repeated my address and again your clerk said yes (that has been my custom no matter who i call for service....repeat info and make the business verbally reply back...prevents misunderstandings).4) what your clerk put in your system evidently was thursday with an address that was 60 blocks east of my location as evidenced by my call on Wednesday in the late afternoon....more than likely a typo.5) after i told the second person what your dispatch told me, the second person called (on Wednesday) to ask when will technician arrive. When they told her the same she cancelled and we went to another company. (The 2nd person NEVER had your number untill i gave it to her after my call on wednesday to see when the tech would arrive). The other company we called said they would be there on Saturday between 1 and 5 And they showed up at 11:30 and had the system of up and running by 12:15 (2 bad starter capacitors).We know our systems are old and will need to be replaced in the near future. This was a test to see how well you would service us if we did purchase the replacements from your business. YOU FAILED! And on top of that belittled us in you reply. I repeated everything back to your clerk and made them reply in the affirmative yet they entered it wrong in your system. I even checked reviews for your company here and elsewhere and found two other instances of the same exact type of complaint...granted given the number of positive reviews my complaint is rare.....but it is still valid. Note: i am not complaining of how well and competent your repair people are (based on all the reviews they are very good). My complaint centers on the attempt to schedule a repair.Scheduling demands several pieces of information....time, place, and contact information. Your clerk had the right contact info but left off a digit in my address and entered the wrong date. The fact that they left off a digit in my address suggest a simple typo and more than likely a typo occurred on the date. Customer mistakes generally occur on one item not multiple items and especially when typos occur it is usually the input clerks error.So yes i respectfully dispute your reply. You have my number if you want to discuss further

Ro
Review №79

AC unit stopped working and Howard Air was able to repair and replace necessary part to retire AC function. Fast and friendly for short notice call!

Ch
Review №80

Stephen was great. Arrived on time. Kept me informed as to what he was doing. Asked me for any questions I may have before finishing.

Yu
Review №81

Great people a lot of knowledge fast and clean work, From start to end I was so trust them feel safe and I really had great time .I would highly recommend this companyThanks so much to the team

St
Review №82

The service technician, Erik, was very friendly and very profrssional. It turned out that the problem was just a loose wire in the compressor. Erik fixed it in a timely manner as that was it.

Ra
Review №83

The serviceman was very professional and explained everything he was going to do for the bi-annual check-up on my air/heat unit. He put on booties when he entered the house which I appreciated. Excellent service. I highly recommend Howard Air for your heating and cooling needs.

KT
Review №84

Called regarding malfunctioning thermostat. The technician diagnosed and fixed the issue. Responsive, quick and courteous. A really great company and people.

Do
Review №85

On time..very comprehensive..checked entire system...very professional.Got lucky..just a main fuse..

Le
Review №86

Diego came out for scheduled maintenance of our units this weekend. He was such a pleasure to work with right from the time he called to let me know he was on his way! He had the most amazing cheerful attitude, even after being in our 120+ degree attic for what seemed like at least half an hour, if not longer. He was very respectful of my home, was prepared, tidy, and organized. His knowledge of the system was excellent, and he seemed happy to take time to clarify for me how it operated and answer some questions that I had. He was Covid cautious, and highly professional. To say the least, I was very impressed. Thank you Diego and Howard Air!

Ri
Review №87

I had an air condition maintenance today service by Dennis very professional put my mind at ease would recommend Howard air

Ja
Review №88

Branden was phenomenal, showed up early to the appointment and kept me informed each step of the way. extremely professional and he got the job done quick! I had horrible experiences with other companies but I would recommend Howard air to anyone and I highly recommend Branden and will be requesting him for annual maintenance in my home.

Jo
Review №89

Our technician was professional and quickly got our A/C working again.

Bo
Review №90

I dont think it could have gone better. Batta boom - batta bing - FIXED. Fair price. Advised, but didnt pressure me, about optional services since units are 7+ years old. Carlos was very professional. I was referred to Howard Air,, and Ill refer others in the future. Very satisfied.

Th
Review №91

On time fir appointment. Very professional and thorough. Excellent service.

Em
Review №92

Miguel was our tech and he was awesome! Very friendly and explained things very well. Didn’t try to sell me on things we didn’t need. Would highly recommend!

Ma
Review №93

Very thorough and helpful. Giving me advice with a rodent problem in my roof. Checked for areas they might be coming in. Always on time an extremely courteous.

Au
Review №94

Very good service, timely and professional every time. Been a customer for 4 years. Glad I was referred to Howard Air.

ma
Review №95

Very nice very professional, asnwered my questions gave me suggestons love this company

Le
Review №96

Diagnostic testing was performed on two A/C units. The service was performed by Erik who was courteous and knowledgeable. He was thorough and explained a lot to me. Well done!!

Jo
Review №97

When Shawn Frye 1st walked in the door I proceeded to instruct him that the most important reason for his visit was the thermostat and that I wanted the same as my business partner purchased, he proceeded to tell me he didn’t have one and tried to sell me 1 of 2 different ones that were not WiFi capable. He said he’d look back on the truck but 1st would look at the unit. Inspections and service in your company must be a wave of a wand as he wasn’t up there more than 4-5 minutes. He came back in with a torn up box of the HoneyWell VisionPro and proceeded to open a book and show me a price of over $600, not the $525 he wrote in his report and I explained that my business partner paid $325 (again, not the $200 in his report) and that was unacceptable. I asked him to leave and have his company bill me as I wasnt going to pay for a service that I didnt receive.I did find the HoneyWell Vision Pro Thermostat, not for $600 or $300 but only $130.00 and installed it myself in less than 15 minutes. Ill be looking for a new HVAC company to service my unit.

Jo
Review №98

Howard Air was courteous, professional, friendly and did an excellent job. Answered any questions and explained everything. I would recommend for your air conditioning needs.

Jo
Review №99

Punctual, answered all my questions, and did a great job of explaining what he was doing. Stephen was professional and knowledgeable and made me feel confident that my HVAC unit is in good condition for the hot summer ahead.

Mi
Review №100

Everything I’ve come to expect from Howard Air: the technician (Steven) called to tell me he was 20 minutes away and was waiting when I arrived. He was courteous, efficient, professional and explained everything he was doing throughout the 44-point checkup. I wouldn’t use any one else to maintain my system.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:17855 N Black Canyon Hwy, Phoenix, AZ 85023, United States
  • Site:https://howardair.com/showroom/
  • Phone:+1 602-953-2766
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air filter supplier
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • On-site services:Yes
Health and safety
  • Staff wear masks:Yes
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