user
Govberg Jewelers
1521 Walnut St, Philadelphia, PA 19102, United States
Appearance
Govberg Jewelers

Comments
Ch
Review №1

I’ve made several purchases from Govberg (specifically Greg D) over the last 5 years, and I can’t thank them / him enough. Having a brick and mortar stand behind their products, make servicing seamless, and go out of the way to find you specific products, has been awesome. I highly recommend establishing a relationship with Govberg (ask for Greg) and they will take care of you. Thanks again !

No
Review №2

Maybe the best watch company in the USA. Thanks so much what a memorable experience.You simply have to ask for Greg he is so knowledgeable and courteous. He will be honest and serious. What pro.

Da
Review №3

I recently purchased a Rolex through Armand and he made the whole transaction very pleasant. He is extremely knowledgeable+accommodating, which made this one of the best watch purchasing experiences Ive had. I look forward to purchasing more watches in the near future from Armand. The new store is also extremely beautiful and luxurious. I highly recommend purchasing watches from here.

Ri
Review №4

It was my first time at Govberg and Natalie Goldberg was my advisor. I was very pleased with my experience; she was patient and accommodating. As a huge watch nerd and novice collector, I appreciate those who share a fascination and appreciation for fine time pieces. I look forward to returning to Govberg and working with Natalie again.

Em
Review №5

Had an appointment with Erik W. this afternoon to look over a few different pieces. Absolutely fantastic interaction and very knowledgeable of all the watches. Ive never had to make an appointment to look over watches before but I immediately saw the value in it after going over a few. 1 on 1 without any rush is the way to go. I will be returning to see Erik on my next watch purchase.

My
Review №6

I started collecting my first watch from Govberg since 2015. Today l bought my 5th watch for my watches collection and 10th total for my family members all from them. Its mine only go to rolex AD. For the past 6 years, I had been help by different salesperson, some had not work there anymore but all were very professional. I was been helped by Mrs. Natalie G. today. She was excellent salesperson. I like her a lot. I will always referred Govberg to my family members and friends. It was pleasure experience every single time. I always felt like I was VIP client to them. They treated me and everyone with respect and dignity. They once even offered our family to a dinner treat. Im so grateful I found Govberg and thanks my friend who introduced me to Govberg in the first place.

Za
Review №7

If youre looking for a Rolex, Govberg Jewelers is the spot to go! I called to make an appointment and was scheduled for the next day! Erik, the client advisor who welcomed me in is very knowledgeable with watches. The customer service is phenomenal, making sure I left happy. I definitely recommend this place!

To
Review №8

I had been looking for a particular watch for some time, and finally found one online at Govberg in Philadelphia. I called in and Greg made the whole process incredibly easy. Loved the service, and LOVE the new watch!

Ed
Review №9

I purchased a Rolex watch from Gregory Durham in June, 2021. Gregory was very helpful in providing me with all the information I needed. He was professional and caring and made certain that I was satisfied before leaving the store. He encouraged me to reach out to him if I had any additional issues and he was gracious in his response when I did.

Ce
Review №10

First of all, Govbergs new location is lovely and quietly luxurious, which I appreciated. My recent purchase was seamless and the customer service was excellent. Tyler R. was patient, helpful and communicated as needed. Overall, a great shopping experience!

Am
Review №11

My husband and I worked with Natalie over a few weeks time to find an “adventure” watch. Natalie was patient, professional, and very knowledgeable about the watch collections. She offered opinions based on our description of what we were looking for. She was so patient and shared her knowledge about watches in general. It was such a personalized experience, and I look forward to working with her again.

We
Review №12

First of all, what a refreshing sight to actually see several dozen Rolexes on display. And my senior client advisor, Greg, was such a pleasure to work with. I felt like he knew everything there was to know about all of the brands that Govberg carries. Will definitely shop there again... and soon.

Ma
Review №13

If you dont have an appointment, dont be expected to be treated with decency. After passing the store multiple times, my significant other stopped in to make an appointment. When he asked if appointments can be made in store, the guard at the door just pointed at a piece of paper with a QR code and refused to engage. The guard also refused to say thank you for stopping by or take the time to try to explain the process further. The extent to which the staff brush off potential clients based on the way they look means well be taking our business elsewhere.

남영
Review №14

Nice place, nicer service.I bought 2 Rolex watches one men’s and one women’sAssociate Natalie was not only nice and kind but also professional.Also they have more collections than other stores.If you wanna buy Rolex visit this place!

To
Review №15

Thank you to Greg over at Govberg. Very professional and straight forward. Smooth process and even getting my watch delivered sooner than expected! Great work!

Fr
Review №16

Val was extremely helpful. He was patient, engaged and knowledgeable, answering all my questions about various models that I was interested in during my two visits. He ultimately helped me find the right watch. They have a new location next to their old store. I highly recommend visiting and working with Val when youre there. Been to multiple ADs in various countries and this is one of the best!

Ma
Review №17

The best luxury watch boutique in Philadelphia, with very professionals people. Thanks Greg Durham! I will be happy to find new watches again at Govberg.

Y
Review №18

Natalie is Great. She found the perfect watches for my husband and I as a wedding gift. Also she is so good at understanding our taste and find the best matches per our style. It was the best shopping experience ever.

Da
Review №19

I had a chance to meet with Natalie during my most recent trip to Govberg. She was very professional and super helpful in exploring my watch needs. Though the watches I wanted werent available at the moment, Natalie showed me some alternative pieces that I never wouldve considered. I look forward to building a relationship with both Natalie and Govberg.

E
Review №20

Great hospitality and attention right from the start! When traveling I always go to Rolex Authorized Dealers in hopes of finding a great timepiece. Most of the ADs I have visited look you up and down, check you wrist and try to get you out of the store as soon as possible. At Govberg my experience was the complete opposite. Natalie Goldberg made us feel welcomed and important. Natalie took the time to get to know my wife and I, give us a tour of their newly remodeled store (which is stunning), and show us their inventory. Even though I was not able to find a timepiece on this visit, I definitely walked away with an experience of wanting to buy a timepiece from Natalie— whether it be from a distance or the next time we’re in Philadelphia.

Fa
Review №21

I’ve shopped and serviced watches with Tyler Rauth over the past few years. The experience has always been excellent. He is both knowledgeable and personable, always going above and beyond for me; it’s no surprise that friends and family who have worked with Tyler share my sentiments.

Th
Review №22

Govberg always goes above and beyond to satisfy their clients. I have been a customer for decades, and today then again demonstrated their commitment to client service and satisfaction. Special thanks to Val.

Ky
Review №23

Natalie is excellent. Govberg is an institution in Philly, and for good reason. During covid make sure you book an appointment! They work 1 on 1 with you & can show you throughout the space safely and they take their time with you. If you are looking for something specific, they are honest & do their best to work with you. It’s clear that they enjoy building a connection with their clients as they work with you to find you your dream watch - or watches!Natalie and Tyler the manager helped me find a watch that I had been looking for without luck for quite a while. There’s a reason they’re the best in the area & I’m hooked. Come here, you won’t be disappointed.

Ro
Review №24

This is the absolute best place to go for your watch needs. I was immediately impressed with how knowledgeable and helpful Tyler F was when I was looking for my first watch in Feb 2020. Since then Tyler has helped me develop my watch collection/hobby with 3 more timepieces and I’ll continue to go back for more.

Ch
Review №25

They work hard to ensure they satisfy their customers. Great watches sold and serviced by great people.

Ri
Review №26

No integrity. No customer appreciation. I gave clear instructions to the Govberg employee about the repair of my 30 year old Rolex. When the watch was finally returned, it had not been repaired as I had requested - a huge mistake that ruined the sentimental value of the watch. I learned that the original employee had subsequently been fired for what Govberg admitted to be poor service and numerous mistakes. However, Govberg just made excuses for the employee’s error. Govberg was dismissive and refused to take responsibility for its employee’s incompetence. And I had to pay $732.00 to get my watch back!! Seriously - TAKE YOUR BUSINESS ELSEWHERE.

Ze
Review №27

Govberg Jewelers is able to get almost any watch under the sun and has an amazing selection of pieces, even in a time where we’d consider there to be a shortage of timepieces. I specifically work with Tyler Rauth, who over the time we’ve worked with each other, has become more of a friend than anything else.

Or
Review №28

Staff was attentive and courteous us. I came in to pick up a repair and the staff was kind enough to resize the bracelet until it was just right.

Av
Review №29

Great place and best customer service by Greg and everyone else in the sales team. I would highly recommend this place for your high end watch shopping.

Jo
Review №30

Val at the Center City location was very helpful when I was looking for a new watch.

Ky
Review №31

Worked with Greg on buying watches, friendly and knowledgable service and great experience overall!

Si
Review №32

Natalie was an absolute pleasure to deal with. She walked me through various watches and helped navigate me to the perfect time piece. I look forward to doing business with Govberg and Natalie again.

Ho
Review №33

I had an amazing experience with Val! He was extremely professional and patient with me throughout the process, and I couldnt have asked for any better service

An
Review №34

Organized and knowledgeable. No where else Id rather go!

St
Review №35

Great experience! Greg was so helpful finding the perfect watch for my husband.

Do
Review №36

Went to Govberg today for the first time and absolutely loved it. Tyler Rauth did a great job of showing me the different options in the style I was looking for. Even though they didnt have the Rolex model I was looking for (sold out) I found a Grand Seiko GMT that I loved a lot more. Beautiful interior design, friendly service and great selection (considering most luxury brands are heavily sold out of stock post COVID). I would highly recommend Govberg and Mr. Rauth to anyone looking to purchase a great watch.

Ja
Review №37

An exceptional watch dealer with class and integrity. Everyone in the Govberg Philadelphia city location is extremely professional and most importantly, their knowledge of watch makers from the holy trinity to independent brands is phenomenal. I mostly speak with Tyler R, and it’s refreshing to speak with someone who shares the same passion in watchmaking as myself. Incredible timepieces - Incredible team!

An
Review №38

My go to watch store I love it here from quality, selection, customer service to information everything is top notch..

Ma
Review №39

I purchased a watch from Govberg a little over a week ago. It took me a couple of weeks to actually make it to the store, but Greg was incredibly patient, communicative, and helpful throughout the process. I know where Ill be going for any future watch purchases!

vi
Review №40

Ive been in and out of Govberg over the years, with the intent of always seeing whats in stock. They have an impressive selection of brands, including more enthusiast-focused brands like Grand Seiko and H. Moser and Cie.However, this review is specifically for my experience with Erik. Each time I visit, I learn something new about every one of the brands at Govberg because hes able to speak about each piece with respect to how it performs (he used to work in watch repairs fo Rolex), what makes the movement special, how different the dial manufacturing process is, or just the general current events in the industry and the perception surrounding each piece. Id say hes been the first watch salesman Ive encountered who can really speak to each detail about a watch. Whether its Rolex, Patek, or Grand Seiko, weve always focused just on the watch. With Erik, there is no pressure to buy anything or put on a face in order to be treated with respect. Its refreshing to have a fellow enthusiast who can speak to what makes a watch special.

An
Review №41

Amazing experience. Val was very professional and available when I have questions even after I left the store. Very happy with my purchase and certainly coming back for more! I am definitely going to refer multiple people to this store from now on!

Mi
Review №42

Excellent customer service even years after purchase. ask for Val! 10/10.

Da
Review №43

I had a great experience with Greg at Govberg. He was patient and communicated well with me from my first call to finalizing my watch purchase. I highly recommend Greg and Govberg to anyone in the market for a luxury watch!Update: Sent my DJ in for a RSC full overhaul via Govberg. It came back a month early. Govberg shipped my watch back to me quickly and efficiently. Can’t recommend them enough!

Zu
Review №44

Was asked to visit the store to check out Non-Rolex inventory because of the state of the market but the sales associate never scheduled an appointment neither did the sales associate get back to us with an alternative time to visit the store despite a follow up email. I was shopping for my birthday thanks for nothing!

ha
Review №45

Repeat customer, Valentin Osipov is great to work with

Bo
Review №46

Amazing shopping experience with Greg’s help! Really patient with all questions and does surprised me with what to offer at the end. Overall a very friendly, comfort environment. Would definitely recommend the store and Greg to anyone in the future!

Bi
Review №47

I just bought my second watch from Govberg and couldn’t be happier with my watches and the service I’ve received. Tyler Finnigan helped me with both purchases and I highly suggest contacting him for your next watch.When I first walked into Govberg I had no idea what I wanted and instead of pushing for a sale Tyler suggested that spend time learning more about the different brands and watches available. Govberg will take the time to find out exactly what you want and make sure you make the right decision. I frequently tell my friends and family to shop at Govberg and will continue to do so. Thank you!!

Ma
Review №48

Went in on a Friday to check out a Rolex. I was greeted with a kind security guard but it was a poor experience following that.I’ll preface this by saying that I had reserved an appointment ahead of time. I showed up a few minutes early and was seated - this was not an issue. There were a few clients waiting and a gentleman was helping a woman out - again no issue.The first employee yells at me from across the store and rudely asks if I am here for a pick-up and drop-off. I respond and let him know I have an appointment with Tyler F.Someone hurriedly comes out from the back that isn’t Tyler and is honestly not very attentive or helpful. Tyler then comes out and the appointment was just blah - I felt rushed and I don’t think he really took me seriously. I asked a few questions and I sensed annoyance. This isn’t a cheap purchase so I think I am within my right to ask questions.I left feeling more stressed than anything.I went to Watches of Switzerland in Hudson Yards the very next day and had an amazing experience - I purchased the Rolex and was grateful for the warm experience that was provided.If you want a *real* experience - I suggest taking your dollars elsewhere.The overall vibe is of Govberg is a bit older and musty - if you’re younger and want to be taken seriously...again...take your money elsewhere.

Al
Review №49

This is the first review Ive ever given, and Govberg in Philadelphia deserves it. The staff here are incredible. Very easy going and were a pleasure to speak to. I felt very welcomed the moment I entered. They took the time to figure out what was wrong with my Omega Speedmaster and told me what needed to be done. Special shoutout to Val, youre the man! If youre looking to buy a watch, this is the place to go to.

Va
Review №50

Excellent service by Mr Gregory Durham. Highly recommended!

Ty
Review №51

Awesome and easy experience with Govberg Team. Got the Tudor Black Bay 58 with ease and Val made the process very simple. Recommend checking them out!

Be
Review №52

Govberg Jewelers was fantastic. I was seen by Greg and he was extremely helpful. Gave me a whole tutorial on how to properly take care of the watch because I didn’t know much about it and was very friendly. I would definitely recommend Greg and Govberg in general to anyone who is looking for a watch or watch related needs.

Ab
Review №53

They treat u so nice and they get in an out

D
Review №54

My two experiences with Watchbox have been first-rate.

Gr
Review №55

I had my Zenith serviced at Govberg and there were some issues at the Zenith service center. Christina at Govburg went above and beyond to sort the issue out and really took initiative to deliver suburb service. Govburgs level of customer service is something you will not find anywhere else. I have dealt with high end jewelers and ADs and nobody compares to Govburg. I would never go anywhere else! Highly recommended and Christina is excellent!!

It
Review №56

Days like this where it is extremely hard to find establishments that you can trust when it comes down to purchasing an authentic item online Govberg watches leading the industry.You can purchase from there with confidence. My experience with DAVID SALAMANCA was beyond phenomenal; he is so professional yet friendly. If you are looking for a place where you feel safe and trusted you are at the right place.

Ke
Review №57

Excellent service - especially given the uncertainty surrounding Covid-19. I arrived to purchase my first grown-up watch with a friend. We did not have an appointment and were disappointed because we were informed that we would need one. Gregory Durham jumped at the opportunity to help us despite our not having an appointment and showed me a watch that I immediately fell in love with (it wasnt the watch I wanted, but Ill be back to get that one soon enough given the quality of the service). Greg made sure I was taken care of and provided me with all of the documentation and advice I needed for a smooth purchase. Looking forward to becoming a repeat customer.

Ni
Review №58

Called to schedule an appointment to look at a Jaeger Le-Coultre Moon Phase. Salesman could not have been ruder on the phone. Went in store and dealt with the same pretentious salesman who preceded to tell me he owned 7 cars while wearing a Batman GMT and somehow managed to be even more dismissive and demeaning. No thanks. Went and purchased the watch elsewhere. Worst customer service ever.

Su
Review №59

Thanks Gregory for excellent customer service! I needed information on a watch and Greg took the time and effort to find what I needed with no sale pending. Thank you for the special care! Customer attention is a lost art! It is these kinds of details that insure customer loyalty! I’ll be back for my next purchase and make sure Greg is my guide! Great job

Ch
Review №60

Best place ever great service I dealt with Tyler he was helpful from the beginning and very patient their prices are also fantastic beating everyone else would return in a flash

Ga
Review №61

Gregory was great! I came in to get an extra hole in my leather watch strap. He did a great job and did not charge me for his time.

Ja
Review №62

Top rated customer service! Some of the finest watches in the city. I worked with Val who was highly knowledgeable and made the whole buying process fantastic. I will be buying all my future watches from Val! Thank you so much Govberg Jewelers, I cant stop smiling!

da
Review №63

Victoria was extremely helpful with my purchase. She addressed all questions/concerns I had, as this was a interstate phone purchase. Their reputation is well deserved and I will not hesitate to buy from them again, and I would recommend them to my friends

Da
Review №64

Govberg is the real deal. Claudio is incredible. Service and expertise is top notch. Ive now bought two pieces from him. Both were very hard to find but he got it done. Consider me a customer for life.

Pa
Review №65

Great support and assistance in both payment and shipping the products. Photos and all kind of information were immediately communicated with pleasure.Many thanks to Robyn who replied more than 20 requests within minutes!!Great place, will definitely purchase again!

MA
Review №66

I recently purchased a watch from Govberg Jewelers and had the pleasure of working with Claudio to obtain the watch I wanted. Claudio is the consumate professional. He is knowledgeable, dependable and resourceful. I am happy with my purchase and recommend Govberg watches to anyone has a love of watches like me! Claudio you rock! Thank you!

Mo
Review №67

Tyler is one of the best people, let alone best salesperson I have met. He was curious, knowledgeable, insightful and immensely personable. He also had an incredible collection to show, which helped. I would go back there in a heartbeat. One of the finest watch places to shop in the US!

Ja
Review №68

Having bought two used watches from Clyde, I went to him when I decided to buy my first brand new watch, a Rolex Submariner. I cant stress enough how much his knowledge and patience made the process enjoyable. Now my wife is asking about a new Rolex! I cant think of better service than I got at Govberg Jewelers. I recommend them without reservation. Ask for Clyde.

Pa
Review №69

Recently bought an Explorer 2 from Govberg. Claudio helped me with the purchase, and could not have been more kind or helpful. I absolutely loved my experience with Govberg, and will absolutely shop there again.

An
Review №70

I’ve bought watches all over the US and had the best experience with Claudio at Govberg. Extremely knowledgeable, honest and personable. Very happy customer!

CC
Review №71

I have dealt with Govberg and David S on three watch deals this year and each time was a superb experience. Response to my questions and concerns was quick, shipping is fast, and the product was in better condition than described. I look forward to purchasing from them again in the near future. Highly reliable and recommended.

Tu
Review №72

After posting the review below, with one star, I got a response from Josh. He apologized for the mix up, as he put it. Then we traded a couple more email and talked on the phone. Josh was cordial and professional and he made me a counter offer, which was not anything amazing, but that wasnt my issue.Regarless, from Joshs description, Govberg Jewlers has been in business since 1916 and seems quite reputable; still nothing about the watch in writing (other than a price and a web link to the original listing,) but he did follow up in a timely and professional manner. That, at the minimum, is what I expected.ORIGINAL REVIEW:I made an offer for a watch on Watchbox.com. The website accepted the offer and a day or two later someone named Josh (aparently) from Govberg Jeweles (noted on his signature) contacted me to discuss the sale. When I mentioned I want to get everything in writing, he cut off any further communication... I found that suspicious.

Do
Review №73

It was 10 minute before closing and the gentleman come to me at the door just before i am about to enter.. He tells me what are you looking for? just like that... Oh Hi, how are you, i am looking for a watch. what do you think?. he answers me, well we are closing in 10 minutes. come back another time. Let me tell you that Mister Haughty.. I am not coming back and i am gonna spend my $$$ elsewhere.

Kh
Review №74

Jonathan VG at Govberg is excellent. We unfortunately couldnt come to a deal on a transaction, but he still helped me later on in a very professional manner when I needed something else there. I bought from Govberg before and will keep coming back for future purchases. Great products and great service there

Lu
Review №75

If only I was allowed to give 0 star, I would give 0 star without hesitation.My brothers and I bought 2 watches from this location 2 years ago. We spent over 7 grand so when my watch needed repair, I went to them. Hence, the disappointment begins. I dropped my watch off on 12/8 and was expecting to hear back 12/22 per invoice receipt. No one from the store call me to give any update and I gave them a few days before I would follow up since I understand the holidays can be hectic. No one called me so I ended up calling them and the service manager told me that Breitling havent gotten back to them and that they will call me back when Breitling contact them.Long story short, today is 2/7/20 and they still have my watch. My brothers and I are currently in market for watches and Govberg just lost 3 customers.

Ba
Review №76

I had an amazing customer service experience with Robyn Govberg at Govberg Jewelers. She was so responsive and pleasant all throughout the process. The watch came to me in spectacular condition and I couldnt be any happier. The condition of their inventory is amazing, their pricing is extremely competitive and their service is beyond reproach. This is the place to buy a high end watch, thats for sure!

Hu
Review №77

Govberg has the best watches inquiry that Ive been experienced with. Theyve been providing great service and maintaining wonderful assist to my satisfaction. One of my best sale advisor is David. He is so knowledgeable about watches and a hundred percent fulfilling my desires. Thanks to Davis, thanks to whole Govberg team, my best place to buy and trading my watches.

Mi
Review №78

I would give more than five stars if possible. Jessica and Claudio are the best. I have never seen such great customer service before. They both are very knowledgeable, very helpful and professional. I highly recommend this place.

Jo
Review №79

My girlfriend and I came in to get a watch resized that we purchased at another store and Greg did it for free ! Super nice staff and a great shopping experience overall. Will definitely return for future shopping!

Ar
Review №80

Goverg offered me $15400 on a watch on a trade that 2 other dealers offered 25k for and 1 offered 24k. All 3 were outright purchases. No trade. Talk about trying to take advantage of someone. Govberg used to be user friendly. No more. I recommend taking your business elsewhere.

Gr
Review №81

Govberg provided the level of customer care rarely seen in the industry today. All of my questions were answered quickly. The purchase process, I bought a watch online, was seemless. When the watch arrived, literally the next day, the watch was exactly as described. I decided I required additional links for the bracelet and these were ordered and delivered in the same expedient manner. I would not hesitate to purchase from Govberg again and would recommend them to anyone.

Th
Review №82

Do not recommend WatchBox to do business with as from personal experience have found them to be very unprofessional; with false & misleading advertising that they take no responsibility for. Try addressing this matter with a senior manager and the word avoidance & deflection comes to mind rather than simply doing the right thing in dealing with the customers grievances. They say Brian & Sam will be in contact, but they dont bother to respond to any correspondence as they dont want to put anything in writing naturally. They have forgotten that digital marketing is still about looking at a customer in the eye but digitally in order to ensure that you still get a return on the relationship.

Lo
Review №83

I had a very pleasant experience dealing with Robyn. If you live far from a big city, you know how difficult it is to buy a luxury watch. Robyn made everything smooth and reassuring from the initial inquiry to the transaction and shipping. I would not hesitate to buy another watch from Govberg. My only regret was to not meet Robyn in person.

Al
Review №84

Amazing exerpience with Robyn. We had some issues with Customs Canada which Robyn managed to clear up. Shipping was super-quick and the service was above excellent. I am very happy with how it all turned out. I would definitely recommend these guys without hesitation.

Do
Review №85

Jason from Govberg Jewelers was very professional and helpful in my watch trade/purchase. Highly recommend if your purchasing or trading in a timepiece. I will definitely be doing business again!

Ed
Review №86

Great store and amazing sales associates. Jessica was awesome and made the whole experience very enjoyable and fun. Cant thank her enough for her thoroughness, follow up and professionalism!!

Cr
Review №87

I went by Govberg today as I happened to be in the area. I was very disappointed in the level of customer service provided. They have an excellent selection of watches and I enjoy looking at their various pre-owned models as they somwtimes have varied pieces that are of interest. Today however nobody seemed the least interested in talking to me and when I inquired about going upstairs, the gentleman working there said I had to be escorted and then walked away. Mind you, I have purchased two high end watches from them in the past. Very dissapointed today.

Ri
Review №88

I am extremely happy with my watch purchase at Govberg. I purchased a watch for my mother and she loved the watch. It was exactly as described online and was at a great price. They also shipped the watch out as soon as payment was received. You can shop with confidence at Govberg.

mi
Review №89

First time dealing with Govberg. Great response from Bill Comfort “WILD BILL” we call him. I traded a couple of watches and picked up one new one. The process was quick and fair from my standpoint. Would defiantly would with them again.

Ha
Review №90

This is a re-post of an earlier post that I made to thank Greg Durham at Govberg. I couldn’t say it any better if I were to say it again today.I would like to thank Greg Durham for making yet another, (our 6th), experience of a watch purchase so fantastic. A true gentleman who really truly cares about his customer and goes that extra, as a matter of fact, way extra to accommodate and please. Thank you Greg for being so knowledgeable, caring and untiring. A true pleasure to work with you ... and by the way, I love the watch too!!

Cr
Review №91

The watch selection, prices, service and the follow were FANTASTIC! I recommend Claudio and Govberg to everyone. I will never shop anywhere else!

Da
Review №92

Truly exceptional service. The level of professionalism of all the staff struck me. They know their stuff. 5/5 stars.

Ad
Review №93

Got my watch almost immediately from the most friendly, helpful, and empowered fulfillment team Ive dealt with in some time. I know it sounds silly, but it was awesome to complete a payment and hear from them so quickly, and then have them exceed my expectations with information, shipping, and confirmation. Ill definitely go back to Govberg for future purchases.

Je
Review №94

First time purchase with Andrew was great and fuss free. Being a preowned watch, Andrew was able to provide assurance that I would be covered for my purchase and could reach out at any time. Very patient and accommodating to all queries I had. Overall a very pleasant experience and would recommend to anyone looking.

Ja
Review №95

Since buying my first pre-owned from Govberg, Ive bought 2 more and have had consistently excellent service from their sales team. Zach has been absolutely wonderful to work with and I cant imagine Ill ever go anywhere else. Thanks again for another excellent transaction.

Fa
Review №96

I had an excellent experience with Govberg Jewellers. I dealt with Jon Callahan and Jessica, who were patient, forthcoming and full of information related to my purchase. At no point in time did I feel rushed or ignored. I engaged first online and then visited them in person. The complete cycle from initial request to purchase was proactively managed and left me with not only an item that I wanted but an experience that I enjoyed. What better way to buy something...Highly recommended.

Do
Review №97

Govberg is always my first place to go for quality watches at the best price. Over the last 7 years I’ve been purchasing watches from them, I have always been treated like family, and they have always stood behind all their products. I look forward to working with them over the many years ahead.

Do
Review №98

Alan and the Govberg Team were very professional, polite and knowledgeable with high-end timepieces. Their customer service is second to none in the business. They exchanged one of my pieces to fill a void in another area of my military collection. I have now found a home for all of my timepiece needs!!

Se
Review №99

Was first very sceptical of online jewelry stores. Robyn of Govberg jewelers made the experience absolutely amazing and comforting. I would highly recommend and use them again. Buy with confidence and know they will answer your questions throughout the process.

Ad
Review №100

I walked in the door to look at a watch. I was treated right by the staff. After a casual conversation, I wanted to purchase a watch from the store . Govberg Jewelers. A+. All staff superior, store is immaculate and the inventory to beautiful. I cant wait to return . Thank you for my new watch and a great experience !

Information
49 Photos
100 Comments
4.7 Rating
  • Address:1521 Walnut St, Philadelphia, PA 19102, United States
  • Site:http://govbergwatches.com/
  • Phone:+1 215-546-6505
Categories
  • Watch repair service
  • Jeweler
  • Jewelry buyer
  • Watch store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations