Car broke down in early afternoon. Told that tow will arrive in an hour. Tow truck did not arrive as stated, so I called again. I was told it would be A FIVE HOUR wait. I am a caregiver and I must dispense medication at specific times. I ended up calling my mechanic, who kindly told me to call a towing company he uses. That company arrived in TEN MINUTES. I called AAA and spoke to customer relations and demanded a full refund for my paying the towing company. AAA takes my money in fees and never delivers in their promised services.

I was hit by a person who went through the stop sign and broke my axle. She promptly yelled at me and left scene of the accident. My car was disabled in a bad spot. I was blocking a through fare and and an intersection. The dispatchers were great trying to find me the fastest driver, at that moment. The driver ( Avis Smith ) was courteous and just listened. I was having a tough day. It was quite obvious that he cared. It is good to know that AAA still performs at a high level.

Ryan Hunter made my day today, extremely professional, on time and efficient! He even explained what he was doing along the way. Five stars, I pray nothing happens where I need AAA, but if it does prayfully it’s Ryan or at least an associate with the same qualities comes to help. Thank you again.

OMG is you have an emergency dont even thing about to call them they have 45 mins wait and theyre never answer to you or return calls

Quick service made my situation a little easier.

Sheri was awesome very friendly and very quick she was a life saver

Well geez the tire came off after they fixed a flat

This was his last call of the day and he went out of his way to get my vehicle where it belonged super driver very knowledgeable

Thank the Lord for AAA the experience was amazing and my drivers customer service was unmatched

Great customer service & towing service and they give you constant updates. 😎🚘

Good, nice no problem at all.

Big Ed was great! I needed a tow on a busy road during morning rush hour and he got to me so quick, within 25 just like he said. He made sure I got in the truck safely (and buckled up). I felt very comfortable during the ride - I rode along to drop my car off at a shop - and thanks to him I still made it to work on time. Thanks yall! Would recommend.

Excellent service and fast

Horrible experience waited over 5 hours

They showed up really fast.

They were Super” fast, he unlocked my car and really knew what he was doing!!Not like the last guy!!!!...Good job !

Great service

Had to wait 3 1/2 hours for tow at noon on a Friday afternoon.

Always polite and helpful!! Love AAA!

Not sure if this is the correct AAA location, but Eddie was the guy who gave me a tow. It was projected to be an hour wait, he called and said he would take 20 minutes and he got there in ten. He was professional and very helpful, even trying to get the car started by banging the gas tank. He towed the car to the preferred garage and left before I got there. So, overall, it was very helpful given the undesirable circumstances.

Awesome

I waited from 10 pm until 1:15am for them to come fix a flat tire. Not good!!!!

Raymond was a great help. he was on time and was very kind and helpful. hopefully I get him again

Very professional experience !

Good service

The best

On time

Breakdowns are never any good, but Junius was a true professional and got the car to where I wanted it to go. Thank you!!

I Hate this job