Best parking place to keep your car safe. After returning from my trip, I felt as if I left my car at home. It was safe. Was little worried how my car would be but felt extremely happy after seeing it. After preflight (its closed now due to pandemic - was the best parking place too in Philly) theparkingspot is best place to park your car. Will recommend others and will use it in future. Its bit costly but safety is priority. FYI - I used covered parking. Pickup and drop was super cool. Liked their service.
The Parking Spot is so easy to use. I prepaid ahead of time and scanned my QR code to get in to the lot. We utilized the uncovered parking, which required us to scan the code a second time. The shuttle arrived just when I placed my car in park. The driver assisted with loading our bags. He gave us a card with the parking spot written down on it. We picked up 2 other passengers and off to the airport we went. The driver dropped us off and guided us to where we needed to go.When we got back to PHL, we saw 2 Parking Spot shuttles immediately. Again, the driver assisted with our bags and was super friendly. The driver took us right to our car, again, assisting us with our bags.Everything was so smooth! I will definitely be a repeat customer!The only minor complaint is that the one gate was having technical difficulties upon exit. But a shuttle driver noticed and called for someone to open the gate.**Also, some dont know how to park very well and cant seem to stay in the lines. We had a ding on our door from the neighbor that parked next to us. But hey! Those things happen.
Highly recommend! Check-in and check-out was super fast and easy. The shuttles were very fast, showed up as soon as I parked and within a minute of exiting the airport on the way back. The drivers were professional and attentive to our luggage. Very pleased with service, would use again.
I was so happy with the service overall, i could not believe how simple the process was. I will 1000000% use this company anytime i fly. It is worth the money, the bus comes right to your car when you arrive, assists with loading luggage. Then once we return, i was outside less than 2 minutes and the bus was there to pick us all up. Again, brought us right to our vehicle. Unloaded luggage for us, also when leaving they had a fridge FILLED with water bottles which was awesome.
As advertised. I reserved the space online. I scanned it upon entry and shuttle took me to airport without issue. Upon my return, shuttle returned me to the front of my vehicle. Scanned and paid to exit. Excellent. I will definitely use them again. In addition, after I paid, there was a refrigerator with free bottled water. Well done..
The best…hands down. Came over from PreFlight and should have done it a long time ago. Great crew.
Convenient location, ease of making an online reservation, zero wait time to get onto a shuttle, both drivers were friendly and helpful.
I didn’t know economy parking was still closed, so I didn’t reserve a spot. I paid $140 for four days which is more than I paid for my flight. That is just ridiculous. Since economy parking is closed, options are limited. I used this service a year ago and they were great and the price was very reasonable. And other than the price, the service was still great.
After several bookings, I can undoubtedly say, I am pleased with the service provided by The Parking Spot... I became a loyal customer! 👌👍 for the following:Accessibility to airport.Proficiency in service provided.Airport frequency/presence + reasonable wait times for shuttle buses.
The easiest most convenient way to travel. Plenty of parking. Super nice drivers and associates. You can chose Covered or Uncovered parking. Shuttles run every few minutes. Some locations are Cashless, though so have you debit or credit card ready. Easy to reserve a space on line. The shuttles are very clean and the drivers assist you with your bags. While I didnt see a lift for wheelchairs that doesnt mean that perhaps the shuttle is not equipped with a lowering capability. Call and inquire. I love the Parking Spot. Save yourself the hassle of dealing with airport parking and the shuttles are so cute! Have fun!
First time parking during a trip. They were the cheapest place around and offered an excellent experience. We booked a spot and paid through the app. As soon as we parked the shuttle pulled up behind us and help load our bags. The guy was very friendly. When we returned we were trying to figure out where to meet the shuttle, but looked up to figure out where we were and instantly was able to flag one down (they kinda stand out). That gentleman was also very helpful and professional. He got us to our car quickly and on time, unloaded our bags, and we rolled out without owing any late fees or anything. Absolutely seamless experience.
I truly appreciate the “Parking Spot,” the parking lot is clean and easy to find a parking spot. They were fast picking me and my kids up to go to and from the airport!! This will be my regular routine from now on when I’m traveling.
Friendly and helpful from the moment we pulled up. Or shuttle drivers were fast and helpful. They were eager to help both on it departure and return trips. I highly recommend using this company.
Parking spot is my go to airport parking service now. I use to use another one where they drive you to the airport and pick you up in your own car. That felt convenient but it always took way too long for them to pick me up when I arrived home from a trip. That was super annoying and pretty much killed it for me. Plus I actually really didnt love the whole dynamic of someone driving my car and feeling compelled to chat about the weather. Parking spot is cheaper, faster, and less awkward. I never wait longer than a few mins for a shuttle. The drivers are really professional and courteous too.
Everyone was very friendly and kind. I was picked up and dropped off at my car and the drivers (both ways) helped with my bags. That is especially nice after returning from a trip! Also, the covered parking is wonderful!
Our recent experience with the parking spot was excellent. Entry-Exit to and from the parking lot was swift! I will recommend The Parking Spot to all who are planning to park near Philly airport.
Nice folks had to change remote airport parking because Pre-Flight sold their property. Now only two options north of the airport and they are the best choice.
Quick and painless parking. Ive used them multiple times before and will continue to do so. Great price and fantastic service.
Our first time using this parking facility and it wont be our last. Excellent service and so easy to do! Highly recommend them!
Excellent, I was a little hesitant, I usually parked in the economy lot at PHL Airport and I had my grandson with me. But I have to say, it was so easy. Pull up scan the barcode from my phone, find a spot. When my 6 year old grandson and I got there, a parked a shuttle was already there. They were full, so the driver stated he would let them know we were there, within a minute a shuttle was there. The driver took our bags and put them in for us. You receive a ticket with your parking space on it and where to meet when you return. There was a shuttle waiting at the designated location. There were no delays or worries.I highly recommend The Parking Spot.
Very easy to make reservation and use app. Staff helpful upon entry. Drivers were very polite and professional. I highly recommend.
Very convenient & hassle free. Will definitely use them again. & they give you free water upon leaving
Great service every time. Quick pick up, right at your spot. Very frequent shuttle bus pick ups at the terminal. The drivers Help with bags.
Enclosed parking was a definite plus.Bags picked up at our car and we were returned to our car. Very organized pick up and drop off system.Driver was very helpful with bags.Wait for pick up on return was a bit longer than anticipated but not a deal breaker. Will use again for sure.
Drivers were personable and helpful. There are several shuttles that come promptly so we didn’t have to wait long. The drivers pick you up and drop off at your car. I also like that the app allows you to see where the shuttles are so you know when and how many shuttles are coming.
My coworker recommended because economy parking at the airport was closed. I felt so much more secure leaving my brand new car for a week. The shuttle picks you up at your vehicle and transports back when you return so you dont have to waste time searching a creepy lot in the middle of the night by yourself if you forgot where you parked. I already recommended the service to several people.
Just amazing! Less worry less hassle. The driver was kind and helped us ladies with all of our bags. Make sure to be $nice$ back to your drivers!
Shuttle right up to your parking spot is the best!
Terrible service. Took over an hour to get picked up. Only one van runs after 1 am. Our flight was delayed so we didnt get in until 1am. The driver drove by the group of families waiting to be picked up. He said he would return in 10 minutes, then 20 minutes later he came by saying he was full and couldnt take anyone. They gave us a number to call, so I called the next day. Dont expect any satisfaction, any refund, or even a discount coupon. They say it is the airports fault. They other companies had numerous vans running after 1 am.I guess the Parking Spot goes cheap at 1 am unlike their competitors. I would recommend not using the Parking Spot if you plan on arriving after midnight into Philadelphia.
Great parking option. Efficient and courteous. Driver handled bags.
My wife and I had nothing but a positive experience with the Parking Spot. Your employees were courteous, attentive and helpful. The self check-in/check-out technology was awesome and easy to use. We felt secure knowing our vehicle was safe at the Parking Spot. We will always use the Parking Spot for our future Philadelphia airport parking needs. Jim & Diane Buss
Excellent Service. Car is protected under cover. Shuttles are fast and there when you need them to deliver you to and from the airport.
The driver who picked us up from the airport she was awesome. She was quick getting there and very pleasant and professional thank you.
Excellent service, very quick getting to the airport and just as fast on the return. Driver was courteous and helpful. We will definitely use this company again and would recommend them
Easy, Safe, Convenient. If you get the app its even easier.
I feel very secure while traveling alone. The lot is gated and the drivers are always polite.
I had a great experience with the parking spot, I had managed to lose my keys while traveling and the night manager was so kind and understanding about the situation. I will continue to refer friends and anyone traveling to use this service. Thank you for a wonderful experience.
So easy to get to. Park - stand in your spot and the shuttle comes within a few minutes. Never parking at the airport again
Nice parking facility. Rude staff on check out. They were my go to parking facility for years. Ill try others now
Easy and smooth. I will never worry about getting a ride to or from the airport again. Covered parking, and pick up and drop off right at/to your vehicle.
Very good place to park. Affordable, safe and clean. Also they have a shuttle bus to drop you off and pick you up. Great service, I use them every time
When I arrived at the garage, I was directed to my parking spot and before I stopped the car, a shuttle was taking my bags. When I returned from my trip, a shuttle was waiting outside the bagage area. Great service.
The driver to the airport was great. He was confronted by an aggressive and angry man while unloading our baggage. He remained calm and professional.You can’t beat the convenience. We will definitely be using again.
Great, dependable and affordable parking facility. Friendly staff. Easy exit/entry. Phone app is great. Friendly, prompt and dependable shuttle service. Highly recommended!
This used to be a great place to park but its really gone downhill in the last year or so. Not sure if theyre short-staffed or what but wait times for a shuttle bus at the lot have averaged around 15 minutes (used to be under 5 minutes pre-2020).This past weekend we arrived at the lot around 4:30am. Waited around 15 minutes before seeing a bus; by the time it got to our area it was nearly full and we could not board.The app showed one other bus running at the time and it was near the terminals. We had to leave and go park at the terminal garage to avoid missing our flight.As we exited Parking Spot we noticed 25+ people waiting around the lot for another bus. It was evident we wouldnt have been able to fit on the next bus either and wouldve surely missed our flight had we not ditched.UPDATE: Kudos to Parking Spot customer service for being very prompt with reaching out and happily issuing a refund. Hopefully they can iron out the shuttle issues and go back to being the best place to park at PHL!
They used to be good but since competition closed service has gone down. Waited 16 minutes for the shuttle this morning
Hassle free parking service and shuttle service to and from Airport is pretty good with quick turnaround time.
Great place to park when going to the airport. Fast and 🙂
I have parked here multiple times and had always had fine experiences until this last time. The lady at the front gate was extremely rude and condescending which is annoying but not enough to write a review. I follow the front gate womans instructions and then the transport truck comes flying around the corner and almost hits me and starts honking. He then writes down the incorrect parking space and offers no help with the suitcase. He then acts like he expects a tip even though no help was offered. I will actively be searching for other places to park at the airport.
When we arrived, the attendant at the gate was very helpful and inviting. He gave us detailed instructions for parking and the shuttle. I expected to wait 15 minutes or so for parking, however, the shuttle was picking us up in less than 5 minutes after we parked. The ride to the airport was quick also.When we returned, Ibrahima was extremely helpful with all of our luggage. When I arrived at my car, I realized that I left my toddlers car seat at baggage claim. He took me back without an issue and waited until I found the seat. I was tired and stressed but he remained calm and let me know everything was going to be ok.I will definitely use the parking spot the next time I travel.
Everything was so easy! The staff was so friendly even at 4am!! Shuttles constantly running. Will def use every time we travel!
Great place to park when traveling out OF PHL airport. Shuttle service can be long and spotty but overall pretty good.
Very convenient and easy to use... The drivers were very respectful and courteous... When we were picked up the, driver wrote our parking # on a business card... We handed the card to the driver when we were picked up at baggage claim and he dropped us off at our car... will use again
My flight was already 4 hours and when I arrived at 230am this morning, I tried calling for a shuttle back to my car. It took over a half hour of constant calling before someone even answered the phone. I asked why it took so many times to answer and the lady told me she was in the bathroom. Then I asked her, for well over a half hour, you were in the bathroom?? She never replied. Last time I will ever use “the spot”.
Everything was quick & easy. The attendants that picked us up was very nice. They helped us with our bags and got us to our gate quickly.
Excellent experience. Clean, modern, and safe/secure faculty. Divers go out of their way to make it First Class!!
No hidden fees parking check in and checkout was quick and easy using their app on my phone. Highly recommended if you are flying from PHL.
Everything went well. drivers courteous and helpful. Quick pickup. Mobile check in and check out smooth.
I have used The Parking Spot many times, highly recommend & love their efficient service. I’ve never waited @ the airport more than several minutes to be returned to my car.
I dont know why I or anyone would continue to park here. Today it was raining hard, I was in my car waiting for the shuttle with my lights on. The driver passed me without stopping. I chased him down and his response was you are supposed to be outside your car. That is great customer service. Last time I will be victim to it.
I chose Parking Spot for the price, which is better than PHL airport. And the fact that my vehicles height could be accommodated in Covered Parking. They offer Triple A discounts on covered parking. The staff is friendly. When I returned from my trip, I walked out of the door from baggage claim, and there was a spotted shuttle bus. I waved him down and got a ride back to the Spot. A very easy experience. There were no surprise fees, I paid what I expected after booking online. I will definitely use again.
Honestly, the staff we encountered when both coming & going could not have been more pleasant and accommodating. We were parked under cover, but the Parking Spot in Philly must have had a dust storm as our vehicle was heavily covered in dust. No problem, a quick rinse with a hose took care of the dust.Thank you, we plan to use The Parking Spot on our next trip.
The Parking Spot is my usual place at Philly airport. East yo get to and its covered which keeps the car cool in the summer and snow free in the winter!
It was great, but I did get dinged by a fellow Parker with no note left that it had happened. I did appreciate the unexpected upgrade to covered parking. Over all it was a great experience!
I love the safe, easy, convenience of your services. I wish there had been waters when I was exiting but honestly not a big deal, just a value added. Unfortunately this time there was no uncovered parking available which is what I usually choose but the covered was nice to come back to!
Great service. As soon as we pulled into our spot, there was a driver/shuttle already in our area. The driver waited for us to get out the car & helped us with our bags. When we came back from our trip, we only waited a max of 10 minutes for another shuttle. The first one was full. Check in & check out was a breeze. I will use this service again.
Hassle free parking. Easy to make reservations and the staff was pleasant, courteous and helpful. I would recommend the Parking Spot to everyone.
Loved its covered parking lots and how easy they make it to find your vans and locations
I always have a great experience, no matter what time arrival are, attendees are helpful and always smiling. Thank you!
The actual area for parking is fine. Its contactless as you enter. You have to use code they send to your phone to enter and also as you exit after paying with your credit card. Thank goodness there was a nice man working there who helped me both ways.My concern and why I gave it a 2 instead of a 5 rating was the person driving the shuttle to go to the Airport. I took my suitcase out of the car. He couldnt get out of the vehicle to bring my bag onto the shuttle. I had to wheel it up and practically lift it myself to give to him.On the way back from my trip got the same lazy man. The man in front lifted my suitcase to him as he stayed in the shuttle. Im a 73 year old female with not a lot of strength and he expected me to lift my suitcase onto the shuttle? Well when we got to my car, he was all ready to put my suitcase out of the shuttle. Guess he thought he was going to be tipped. I grabbed my own suitcase and put it in my car.Now maybe things have changed but when I previously used the facility, the driver would get out of the shuttle and put my bag onto the shuttle. Upon return, he would ask if I wanted the suitcase in the trunk or back seat. Now that was customer service deserving of a tip. Maybe thats not done anymore at this facility. I may need to find another offsite parking area.
Staff is so friendly and helpful, which is not a norm in my hometown, sadly. Very professional too. Everything was so quick, excellent shuttle service. App is excellent too!! Reasonably priced.
I would recommend this company to all my friends and family. The staff was very helpful and very friendly. Both drives were helpful with my families luggage.
Went there put the phone on the scanner,after that went in parked where i was told and by the time i came out the shuttle bus was there.. fast service the driver was helpful and friendly and when i came back the car was the same way i left it they also give you a choice if you want the car covered or not...i will do it again
Fair prices, and all around wonderful service. It was a streamlined, easy process, and this place comes highly recommended by me.
Clean facility with courteous drivers. The Parking Spot is pricey but great for a short stay.
Never a problem or a wait. We arrived and were told there would be a wait for the next shuttle. But it showed up in good time. We were off to the airport, arriving for our flight safely with time to spare.After our time away, the shuttle again picked us up with little hassle. We were dropped at our vehicle where we found everything as we left it.
Safe parking lot, friendly service and you don’t have to wait long for pick up.
Paid everything online/upfront. going to the airport,we were sent to a spot and picked up almost immediately,and off we went. When coming home,we went outside as soon as we recieved our checked in bags and my wife spotted your van coming towards us so we flagged him down and back to our car we went.The staff we kind and friendly,aqnd very helpful.
I used the app to check in and out. It was quick and efficient. The staff helped with two young kids and myself it was very appreciative. In addition, enjoyed not having snow on my car when I got back due to covered parking! Only wish they offered car wash service at this location.
Excellent service! Nuce parking. Quick pick up. Car to airport delivery and back. Have used several times.
Recommended by a family member (thanks Jeremy!) It was an awesome experience! They pick you up at your parking spot, take you to the airport, help you with your luggage and then pick you up on your return to Philly and drop you off right at the car. It was a great value at only $40.00. We will definitely be using this service again!
Great service. Very kind employees. Great experience!
We parked at the parking spot last Saturday to leave for a family vacation. At the parking spot we had to wait for roughly 20 minutes for a ride to the airport which put us in a bind. When we arrive back to Philadelphia last night we started collecting our bags and I saw a parking spot vehicle outside. I realized that his vehicle was packed and there were still people waiting in line to get on. I called the parking spot to confirm that additional transport vehicles were on their way. When we got outside with our luggage there were probably 20 people waiting for a ride some of them said they haven’t they have been waiting there for more than 30 minutes. I ended up taking an Uber to the parking spot to pick up my vehicle to come back to the airport to get the rest of my family. It was a mess. I guess if you’re not in a rush it’s OK but if you want to get out of the airport after a long travel day when you get home from your trip I would not recommend a parking spot. We miss Winner Airport Valet!
This is such a stress reducer. Great system in place and available personnel.
I work for a medical transport company and our ambulance was sitting for a while. Long story short we had a dead battery. The employee Eric responded to our call right away. He had us up and going in no time. All the while Eric was professional and courteous.If there were 3 more guys just like him there would be no stopping a business from flourishing. Thanks again Eric youre a life saver!!!
Pre-covid, they were a great place to park. They provided low parking prices and quick shuttle rides. Post covid, the service is horrible. The shuttle service is extremely slow. And the are packing the shuttle while other drivers ride around the parking lot wasting gas.
Made us wait half hour. Saw many other shuttles go by, 5 or 6 for the other lots like wally Park and preflight.Called them and they were rude and obnoxious. The last thing you need after hours of flying with no food or water is to sit on your luggage waiting.Left feedback they thanked me for helping to improve their process. What?Not using them again...In response: I did email your feedback link. I did that on Sunday, the day after.Tell them to contact me if they have any additional questions.
Inexpensive and in a convenient location near the airport. Shuttle service is excellent.
The transportation bus comes to the airport often but just to be sure make sure you call after you get your luggage to assure there’s a bus on the way for pickup. I gave 4 stars because when we were leaving it wasn’t clear how to leave the parking spot, you must have your ticket that you get when you arrive and put it into a machine that lifts the gate to allow you to exit. It would have been nice if there was a sign.
Convenient covered parking. Had to chase down the shuttle to the airport but hoping that improves as more people fly.
Stay away from this place. When they picked up my family on our return back to the parking lot there were several other couples on the shuttle. The driver took our 4 pieces of luggage and we sat in the back of the shuttle. When we got back to our car the driver we realized the driver had given our luggage to another family (who got off at an earlier stop). Im sure this was just an honest mistake (very common black suitcase) and could have been resolved with a phone call but the Parking Spot was unwilling to make ANY effort to resolve the issue. They said I would have to come back the next day (a 2 hr round trip) when the people realized they were given the wrong bag and IF they decided to bring it back. They wouldnt call the person or even apologize for causing the problem. When I called back the next day I found out the other person called the parking spot and they didnt give them my number or even ask them to return the bag. The worker I spoke to kept saying, what do you want me to do, I wasnt driving the shuttle and hung up on me. This company is garbage.
They were timely and made our trip less stressful. A good pick.
Great service and safe and reliable place to leave our car! Very friendly employees too!
Great service. Parking was easy from check-in to check-out. Self-service for check-in and check-out. The shuttles were easy to locate and very convenient pick up and drop off.
Got a discounted rate a month ahead of time i prepaid for! Night before they updated me to covered parking lot! Very happy
Great service. Quick and convenient!
Great service! Drop off and pick up shuttle right at trunk of car!
Great experience. Prompt pick up and drop off. Dropped off right at your parking spot. Not walking around looking for your car or running to catch the shuttle to get to the airport. Would definitely use again.
A rough, and slightly terrifying, ride from the parking lot to the airport. What i assume is the air conditioning unit which is on top of the bus in the back, was duct taped to the ceiling and wildly wobbling about. The driver didnt communicate very much which made me a little uneasy since it was my first time using this lot. It was a fast, and rough ride to the airport. Wouldve scored them less based on this experience alone, but the pick up was much better with a much friendlier driver and no duct taped, falling down A/C unit.
My first experience was in a snow storm. They were very quick with picking me up and giving details on the exit process. They even had the snow removal equipment was I the van. Very friendly and helpful!!!!