user
Air Done Right
7715 Crittenden St Suite 382, Philadelphia, PA 19118, United States
Appearance
Air Done Right

Comments
An
Review №1

Jermaine and his apprentice were punctual and polite. They arrived at the rear of my home to give my central a/c system a seasonal tune up and gave me a Beginners Intro to ALL things HVAC crash course in how my system works and all he did to tune it up. He patiently answered all of my questions (I had quite a few!). Thanks so much for a job well done!

Jo
Review №2

Easy to make the appointment for a free estimate. A call from the office gives the technicians an idea of the scale of the job and lets the customer know which technicians will arrive at their location. Jermaine called 45 minutes prior to arriving and had a trainee with him. They were uniformed, the trainee was masked and they were very respectful of the location and myself as a potential client. They took measurements, briefly explained the recommendations and answered questions. The details of the estimate, details about payment and scheduling will be hashed out another time.

El
Review №3

We originally called to have maintenance done on our heating system. My husband and I were so impressed with the service and professionalism, we had Air Done Right replace our heating and ac system. Once again, Air Done Right provided outstanding service from the minute we were told we would need a new system. They sent a quote over on Friday, with financing options. We were approved Friday night, and our new system was installed Tuesday...quickly and efficiently! The technicians were professional, friendly, and knowledge, and they kept us informed as to what was happening during the installation. We will be using Air Done Right for all of our hvac needs!

Ka
Review №4

Easy to book & schedule online, very responsive and on-time with appointment alerts and courtesy confirmation calls. Provided useful HVAC info for homeowners, performed thorough cleaning, and was friendly enough to give me tips on how to better use my home de-humidifier. Definitely using again.

Ch
Review №5

Couldnt be happier with the job Jermaine did installing our new AC unit. It turned out to be a tougher job than expected due to issues with our existing setup, but he communicated with us every step of the way and we ended up with a great system ready to go. Cant recommend highly enough!

JB
Review №6

Staff was courteous and professional. Arrived as promised, great customer service and educated by wife and myself on our current systems life expectancy and what could go wrong if not maintained properly. We are in talks with Air Done Rite for a new HVAC system. So far this experience has been great and I don’t feel as if I’m being taken advantage of or pressured into making a decision. #happycustomer

AS
Review №7

Very grateful to have came across this company in my google search. I had to have a new furnace installed. I received a great unit at a fair price. The installation was fast and well done. Respected family business. Very Professional and ensure clients satisfaction. I will definitely be calling them for future business, as well as referring them to others.

Ma
Review №8

I scheduled online. There was a glitch in their system. I called when no one showed up. Miss Racqueal answered the phone and was immediately attentive to my needs. She apologized and explained what the mixup was. She said she would try to see if a technician could come to the house the same day at a later time. She called me right back and said someone could come out. The service was professional. Everything was explained to me before the work was being done. The pricing was explained as the repairs took place. I was well educated about my HVAC/air system. I appreciate the flexibility and accommodation that Air Done Right provided. Absolutely recommended!

Ca
Review №9

I got an estimate and repair done within a few days and had friendly customer service with every call. They were flexible in accommodating to my schedule and were more than reasonable with the price. You cant go wrong with them.

Dr
Review №10

I wish I found them sooner. Quality service, professionalism, and good price. I would recommend them to anyone.

Ly
Review №11

Responsive, professional, good value for the service. Highly recommend Air Done Right.

Da
Review №12

Great air conditioning/heating service. They were on time and efficient, would definitely use again. Never thought Id need to replace my heater in philadelphia!

Gl
Review №13

Excellent service! Very competitive price. Very responsive, came out and explained everything. The owner is someone who obviously loves air conditioning - went over the different parts, advantages of different systems, etc. Very knowledgeable.They came to install the replacement system on time. When they went to replace the thermostat, we realized that due to a tie in with a complicated heating system, the thermostat they had was not ideal. They spent two hours tracking down a unit to make sure it was perfect. The whole system was installed in less than a day, and is working perfectly.In the Spring we will need to replace another AC unit - we will be using Air Done RIght.

Jo
Review №14

We havent decided if we are using them yet. But I like the presentation

Do
Review №15

I’m an owner of an old Philadelphia house and have been a customer of Air Done Right for a few years. The service has been excellent, they are on time and provided education on my current heating systems . Thanks

Sc
Review №16

Keep up the good work by offering me an excellent heating repair service and that too at fair prices. I am highly pleased with Jermaine who took time to find the issues and fixed them properly. Now the heating system just works fine.

St
Review №17

As we shifted to our new home we were looking to get our new heating system installed. After calling 2-3 different companies in the area, we found Air Done Right services to be reasonable. Called them up and their technical person Jermaine did an excellent job of installation. Thank you and I look forward to be your permanent customer.

Jo
Review №18

I contacted them for air-duct cleaning and had all the ducts cleaned efficiently at my townhouse. Their working crew was at the spot on a fixed schedule. I was amazed at their punctuality. They started their work immediately and completed it fantastically.

Ty
Review №19

Air done Right is my go to HVAC family! They have replaced my furnace, after fixing my old one for two years. They just repaired my central air at a price NO ONE ELSE could come close to matching. Another HVAC company told me, if you have a quote to replace your A-Coil for that price jump on that Now. I would charge at least twice that to replace an A-Coil. Cant give enough praise to the work and the professionalism shown by the Air Done Right Family!

An
Review №20

During the cold winter season I can totally rely on Air Done Right who have always responded to my issues quickly. Their highly skilled tech experts Moe and Jermaine are prompt in finding and fixing the issues. I got the heating unit burner replaced and now all works fine. Thank you guys.

Ri
Review №21

Air quality is improved!!! Thanks, guys for your quality work on our ducts and vents. Your professionals were hard-working and passionate. I would surely recommend you guys to my family and friends.

Le
Review №22

It was a great job all around. They were very professional and they arrived on time. The price wasnt expensive and the service was good.

Ke
Review №23

Are you looking for a heating repair service or want to install a new unit, do call this company as they are really helpful people who will assist anytime you are in need. My experience dealing with Jeff, one of their technician was great and saw that how calm he remained while doing the repair job for my heating unit. I definitely recommend this for a great service.

He
Review №24

I immediately made a call to them when I experienced a bad odor coming out of my AC unit. I hired their professional to have the duct cleaned. He arrived on time and worked fantastically on it. Best working experience ever!!!

Se
Review №25

I had this company to clean and maintain the air ducts and AC units in several of my several properties. They understood all my requirements and did a qualified and deep cleaning. Quick, efficient and fairly priced. Highly recommended!!

Ja
Review №26

Me and my husband would like to thank you for taking care of our problem and fixing the hot water heater quickly. I do appreciate the service quality and on time delivery of work as committed. Highly recommended heating repair service company for one and all.

Vi
Review №27

Great service delivered by Jeff, who came to the rescue of fixing our heater. I am happy to get such a professional service as the guy told me what went wrong, how he will fix it and the price I paid was fair enough. Worth recommending them to others.

Ri
Review №28

My ac went out and I called this company to fix it. They were able to squeeze me in a same day appointment. The techs were on time and professional and most importantly they were able to fix my ac. I am thankful they came in such short notice and was able to get my air repaired all in the same day and to what I believe was a fair price! I highly recommend them.

Co
Review №29

I had a heating problem and the day was windy and cold in morning time. So I called Air Done Right to get the heating repair work done. Their technician Moe did a wonderful job of providing us with the solution and now the system works just fine. Thank you from saving us from the day that was too cold.

Ci
Review №30

Professional and timely service!

Ad
Review №31

I am fully pleased with the service quality I have received so far and I have confidence in them as they fixed my heating system. Now the same works fine. Good job done and a customer focused company.

Fe
Review №32

The Air Done Right and their team are well educated, professional and work on the tasks promptly as assigned. I can say they are the Heating experts and recommend them for all people. Thank you very much!

Sh
Review №33

Our furnace stopped working and Jeff told me that the sensor was to be cleaned which almost took half hour to work on. Now my house feels warm and its comfortable inside. I was really a good experience working with Jeff. A true tech professional I can say!!!

Ma
Review №34

Work was done on time and service was first class, space was clean and manager addressed all open questions.

Ha
Review №35

Im so glad I found this company. I was very pleased with Moe their AC installer. He was very nice, professional and worked most efficiently. He installed a new A/C for me in only 3 hours. He covered his shoes as he worked in my home. He removed all trash and when he was done showed me how my new system worked. Its been over a week since my install and I am a happy camper!

ju
Review №36

Amazing service

Re
Review №37

I will always recommend this company to my near and dear ones as I have received their services and found it 100% satisfactory. Last week I got my heating unit repaired by the professional and it was all done at a reasonable price and in quick time.

An
Review №38

Moe being a professional had no problem in working on the heating unit repairs and the work was done quickly. Great service and fully recommend Moe and Air Done Right for other people.

fe
Review №39

What can I say about Air Done Right? LET ME TELL YOU MY STORY!! JUST BEFORE THE LAST COLD FREEZE IN PHILADELPHIA, I learned my mothers gas service had been disconnected. As it turned out, her original furnace, probably 50+ years old had to be replaced before service was restored. I live in Georgia....who could I get to replace that furnace at a reasonable price? I called Air Done Right on a Sunday morning and by the end of our conversation, my mother was scheduled for the next day. By Wednesday morning, Air Done Right had a crew at her home and her furnace replaced. Jermaine Howard, the owner, even called me from her home and communicated the entire process. I could never have found any business that quoted me an excellent price for everything, including her piece of mind and mine!!!! I was also advised to register the furnace system and was provided links to do so. In addition, three months later, I placed a call to have someone stop by to check out a concern my mother had....no problem....I called in the morning, and just because he and his crew were in the area, they stopped by her home and inspected everything. My mother and I thank you Air Done Right for your professionalism, fairness, efficiency and good old fashioned customer service!!!!! We are customers forever!

So
Review №40

Their technician Jermaine was able to fix the heating unit at our apartment and I am pleased with the service I have received. I have already recommended them to my neighbors and shared with them our great experience.

Aj
Review №41

ADR has been great for the past 2 winters in getting my heating system working throughout my older home. Their staff is dependable and their services affordable, and they go the extra mile by giving me information about my system and tips on keeping it maintained from year to year. I’d definitely recommend ADR for any person with a home older than 50 years with an older heating system - like mine!

Le
Review №42

I was introduced to Air Done Right through my Home Warranty company who called them out for a specific job / repair.In short and overall, I was really impressed with their knowledge, expertise, level of detail in their work and their communication as a team and to me as a customer. I was also impressed with the digital tools they used from a video on iPhone to the advanced digital testing equipment they used. They communicated to me every step of the way so I understood what my problems were. And they communicated throughout the whole process to one another. Calling me to let me know they are on their way to my home, letting me know what the Home Warranty Company had approved, etc.

Lo
Review №43

Very good customer service!

Ka
Review №44

I just had my heater serviced, Jermain was professional and did a wonderful job. He also educated me about my heater and the parts needed. This company is highly recommended.Thank you, Karen Taylor.

Mc
Review №45

I appreciate your technicians who were found to be polite and courteous during the work. We got the new heating system installed by the professional Jermaine, and it was a pleasure working with him.

Ia
Review №46

Able to quickly determine the best course of action for a leaking system with old, phased out refrigerant. Installed a new system within a week.

Mi
Review №47

It was a cold windy day and the heater started giving us problems for 2 days. I called the company and told them about the issues and they sent us their expert technician Moe, who checked the problems and finally fixed it. Thanks to them for the support.

sw
Review №48

EXCELLENT SERVICE!!!!I recd a phone call 30 mins prior to arrival. Once they arrived to diagnose the problem (build up of dirt on condenser and in furnace), Jermaine explained in detail why this occurred and how to fix it going foward. I will definitely recommend these guys to friends and family. Appreciate you also Noel, job well done🙌🏾

Ad
Review №49

Jermaine did a great job. He was very professional and understanding. the pricing was very competitive compared to two others, Ive recieved quotes from. My house is warm and cozy, right on time for the winter.

Ja
Review №50

Reliable. Conscientious. Competively priced. A routine maintenance call, Air Done Right discovered the gas line was leaking on our 12 year old system. I highly recommend them if youre doing due diligence for a complete installation or need service on an existing unit.

Do
Review №51

I find Air Done Right is a quality company thats out to service your needs that pertain to the boiler or furnace, speedy service and not out to profit off of you(if they can fix it without extra materials)you can be sure your not charged.I will spread the word!

Ch
Review №52

My heater went out, I called air done right and they came out to repair my heater within two hours. The technician was very friendly and professional he showed me step by step what the problem was and repaired it quickly for a reasonable price. I would definitely use this company again.

Cr
Review №53

Jermaine and David did a super job for us, providing quality service in a timely manner. They came prepared for quick execution and left the scene as if they had never been there. Highly recommend them for HVAC services.

mu
Review №54

Very professional, knowledgeable and speedy service from someone I know and trust. Jermaine and the Air Done Right crew stayed longer than expected to make sure my AC unit was back up and running. So appreciated during a heat wave! I highly recommend them for any HVAC service you need. Thank you!

Er
Review №55

Very pleased with the work done. They finished it quickly and pleasant to work with. I would definitely recommend their services to everyone and remember them if I ever need fast service again!

Ke
Review №56

Excellent service

Pa
Review №57

Very professional staff and quickly diagnosed the issue I was having. Within an hour my AC was back up and running.

Se
Review №58

AFTER 2 DAYS OF SCHEDULED APPOINTMENTS, LEFT ME WITH NO REPAIRS AND ZERO SOLUTIONS WHILE TEMPS WERE BELOW FREEZING.I called and explained that my boiler broke during THE coldest week of the year so far. They told me no problem, sent a service guy out same day. He came for about 5 minutes and said he needed to call the boiler company to get instructions... would be back tomorrow. Next day one of their operators called me to say nobody would be coming, and they couldnt send a new service technician. When I explained that I had no heat in my home and that for 2 days now I had expected repairs that they had promised, she told me that arguing with me wont help you and hung up. Would NEVER do business with people like this, and hope that you avoid the same issue. Apparently they dont care if they bail on you in the midst of a 20 degree freeze- its not THEIR problem.

Ja
Review №59

Air Done Right helped me in a pinch when my heat stopped working this winter. It was last minute, but they were still willing to work with me, and scheduled my appointment immediately. Jermaine was so helpful, patient, and knowledgeable. The service was excellent, and my heat has been working perfectly ever since! Best of all, he did all the work for a really reasonable price! The only thing that could possibly have improved my experience is if he had explained to me everything he was doing step-by-step. However, he still did a great job, and I will definitely be recommending him to all my friends!

Tr
Review №60

Did a great job on my Ac, techs very professional. Will definitely use them again.

Ja
Review №61

December 12 I had 2 techs from this company install a new furnace in my home.They removed old one,& had a few glitches to overcome;due to a different size A -unit .Having to add on w/sheet metal to the old plenum,it took some extras time & work.They were very knowledgeable,respectful,& pleasant men.I used this company in the summer for a new central AC unit,& am very,very happy doing business w/them.I highly recommend them,Jack Singer,Roxborough area of Philadelphia

Re
Review №62

Knowledgeable, efficient, professional and a pleasure to work with. The work was finished when they said it would be and we were thoroughly satisfied. We would definitely recommend this company to anyone needing HVAC services.

Na
Review №63

I’m glad I use Air Done Right, after having problems with my AC unit they fixed the problem. The price was reasonable and I am completely satisfied.

De
Review №64

Air Done Right (ADR) was awesome! My water heater leaked and ADR was there to help me immediately! Great service, affordable and fast! I will be looking to get my furnace fixed soon.

Ra
Review №65

This is a local family owned company. We offer competitive pricing and expert repair work. Call us for A/C or Furnace repairs.

No
Review №66

I called ADR in for an install because I was having problems with my furnace. They came in time early morning the next couple of days and finished installing my new furnace in a couple of hours! All my questions were answered and they even helped explain how the new system works. The finished job looked clean and proffesional, Im glad that I called them to get the job done. Theyre a clean cut business and I will definitely be calling them back for a servicing. Thank you guys again for your help!

Sa
Review №67

This guy came to my house, changed the price from $100 to $200 before going down to the basement. Then he claimed that my boiler didnt cut on. It did. My house is getting heat right now. I just wanted my system flushed for the winter, there are no issues with my boiler, I just got it repaired last winter. He offered to give me a number to someone who handles steam boilers because he doesnt and he left after that. So yeah, that was pretty bad.

Je
Review №68

Technician from Air Done Right was knowledgeable and worked fast. I would gladly recommend this company for any furnace heating repair in Philadelphia.

Tr
Review №69

Excellent customer service! I had an unexpected emergency & they accommodated me in a swift manner.

Ti
Review №70

Very impressed by the fast, efficient and professional service

In
Review №71

More than pleased with Air Done Right’s level of service and professionalism!When we found ourselves in need of a HVAC contractor, I was pleased to find how well Air Done Right came to our rescue. At the start of the 2015 winter season, our home heating system was in desperate need of replacement, beyond repair. By way of a referral from a trusted counterpart, a friend by chance suggested this company. A prompt in-home estimate was provided, the next day we were scheduled and on their calendar within a week and they arrived on time; it took less than a ½ day of work and our New Gas Heating system was installed! They were all about business. If you are looking for Reliable HVAC services, this is the company to use!!!

th
Review №72

I was refered to Air Done Right because my hot water heater boke down . From the very beginning the staff was very profesional and polite. They took the time to explain what the job detailed the next thing you know they showed up on time and GOT THE JOB DONE. Im very pleased. Now we can take warm baths again!!! (Its cold here in Philadelphia !)

Ot
Review №73

Mon 1/25/16 my wife called me at work saying that there is cold air blowing out the vents, when i got home that evening i discovered the pilot was lit but no heat was flowing. I jumped on computer and googled HVAC companies that were 24hours I called 2 and emailed one (Air Done Right) they got back to me within half hour. Tuesday they were out and diagnosed the problem and gave me suggetions on how to handle situation, I was happy with their suggestions and decided to go with them. They had a job to complete on Wednersday but Thursday the parts were delivered as promised by 8am and the guys showed up not long after and fully completed the job in a timely and efficient manner, they ran into a hiccup where as a part was defective but they got that resolved within an hour. I am pleased with the work and will be using them in the near future to complete the AC unit job scheduled for the spring.

Lo
Review №74

Great company, fair pricing and great service

D.
Review №75

Great service and they were quick to fix the problem.

Sh
Review №76

I was very disappointed with the service and lack of professionalism of Jermaine who was the technician. Jermaine was rude after he misdiagnosed my heating issue while insulting my home. I would implore anyone looking for HVAC repair to not use Air done Right unless they are willing to be disrespected.

Al
Review №77

Great guys very professional and fast

Fr
Review №78

As an investor, i called to schedule an appointment to service my heater system on 1-of my property and the company gave me a 2-hour window for technician to arrive....that went out the window cause I never got a call from company nor the Technician that he was arriving late...So I called back to reschedule my service appointment and got another date for technician to come out,but never arrived nor called....I called the company and know one answered....

Da
Review №79

Professional, courteous and very knowledgeable.

Da
Review №80

Awesome service, came out and diagnose my system on a Friday, came back Saturday and made the repairs.

Le
Review №81

All I have to say is thank you guys!

La
Review №82

Great experience !!!!!

Information
99 Photos
82 Comments
4.8 Rating
  • Address:7715 Crittenden St Suite 382, Philadelphia, PA 19118, United States
  • Site:https://airdoneright-hvac.com/
  • Phone:+1 267-297-6791
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:10am–2pm
  • Friday:Closed
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Service options
  • Online estimates:Yes
Highlights
  • Veteran-led:Yes
Similar organizations