This company is absolutely horrible. I waited 3 hour for them to arrive and then when the driver did he had not received the updated address my vehicle was being towed to. Rather than call to confirm the address had been updated and everything was still covered by my policy, the driver claimed when addresses get changed they dont get paid and literally left. I called the company to complain about being stranded like that and whoever answered the phone hung up on me. In all my years leaving google reviews I have never once left a 1 star review. Their service was downright atrocious.

Wanted to charge my daughter $170 for a mile. Insurance covered 15 miles and car was getting towed 16 miles. I talked to Insurance they told me to pay them $3.75 and that everything would be covered. When the tow truck driver got there he said my daughter had to pay $85 or he was leaving. After waiting more than two hour she paid so they could tow the car. Tow car driver was nice but the office was not willing to talk to Insurance company. Rip off out to get people. Not a company to be trusted. I called to speak to a manager person who answered was very rude. I will be reporting to BBB.

USAA dispatched this company to tow my Rav4 on Lakeville Hwy, David was very polite and helpful, he is professional and knew what he was doing. Great company.

Hey guys just wants to give you heads up do not get the membership with this company. They will give you a lot of headaches. I have BMW X3 and my TRANSMISSION stop working then I start to call near by places everyday told me to bring the car will diagnose and that will cost you $250 . I finally found a place and explained him what was the problem he give me the estimate and 1 year warranty. So I asked DAA to tow my car there and it was only 25 KM away and they said you have to take this car to closet repair center. Or you have to pay extra $75 on top of you membership I have been with DAA FOR 20 YEARS and THERE IS NO CUSTOMER SERVICE NO HEAD OFFICE . All I can tell you guys think 10 time before you get the membership.

TERRIBLE COMPANY!!!! NOT TO BE TRUSTED!!! Doesnt even deserve a single star, OR a license. I would NEVER recommend this company! I got stuck in a ditch in the rain at night doing a U-turn on Frates Road to go get my forgotten cell phone. Driver Juan happened to be in traffic behind me. This experienced” genius put his jack RIGHT ON THE BODY of my truck and finally got my truck out by burning the rubber off my rear tires. Instead of using the winch on his truck...Charged me $100.00, and when I got home and notice the damage, and call to put in a claim. They have the driver Juan call me up THREATENING to call the police on me, and the conversation went downhill from there. What kind of a tow truck drive doesnt know the difference between the frame and the body of a car? What kind of a owner has his driver call to work out an insurance claim? If you want to get your car more damaged and want to get threatened, this PATHETIC company wants to steal your money!!!!! DO NOT TRUST!! DO. NOT. TRUST!

They were inexpensive and fast.

Great value and very helpful

Fast, Professional and good price.

Fast and friendly service. Job was done with complete satisfaction.

Rude and disrespectful service. Unprofessional workers. Showed up 3 hours after call in spite of only being less than 10 minutes away. Please consider finding a different tow company if you need the help. They aren’t worth the emergency.

Progressive contracted with them to pick me up. After 2 hours no one showed up, no driver called to say they couldn’t find where I was located. They then canceled their availability to pick me up after 2 hours waiting. I never even go a call from someone with the local business. Now it’s after hours and I’m on the side of the highway looking for another provider.

Gave them 1 star because I couldnt give them any lower. Called in for a tow and no one showed up, kept me waiting for over 2 hours. Then to top it off they told Allstate dispatcher that the tow was refused, THEY NEVER EVEN SHOWED UP!

This place is a rip-off! They tow my car for less the 2 miles and charged me $240 plus $160 one day storage., It’s not even a good tow truck or even a clean office, Poor guy seems like he is self employed and will probably be out of business soon.

The most professional tow experience Ive ever had. The driver was very professional from getting out of the truck and introducing himself to offer me water being it was a very hot day and even turned on the a/c for me So I could cook down. I have a very tricky driveway as well and he managed to get it extactly where I needed it. I just want to Thank Luis and DAA towing for a great experience after a long and bad day. Thank you. Chenin Bauer

After my roadside assistance arranged for this company to come and change my tire, I received a phone call from them saying they are on the way and 16 miles out. Awesome! 15 minutes later same guy calls me back and says, I kid you not, I have one ahead of you and I am going to take care of them first and then I will get to you. Its dark outside, its not the safest area, and you were literally on your way to me, tell me youre joking! So I ask if there is anyway someone else could come now because its already long past the time I needed to get to my son. Guy says I will call you right back in just a minute. 30 minutes go by and not a word. No thanks guys, at this point I will risk getting kidnapped and raped and do it myself.

Unprofessional and disrespectful. Disgusting company all around. File a complaint.

Liars, thieves, scavengers. Taking advantage of people in need, you will be hearing more soon.

They came out, looked at my car and said they didnt have the proper tools to tow it. Told me to call AAA instead. Unhelpful and unprofessional.

Bad service the manager or owner just charge you many for what ever he wants