No one wants to fix their vehicle. When that time comes having a place that takes care of you and the vehicle the right way is important. Josh at Larry Miller Dodge’s service department has always done right by me. When it comes to following up and getting things done, he has done a great job! Dealerships can be expensive compared to mechanic shops but the piece of mind that things are being taken care of is more important to me. Great job guys!

I didn’t schedule an appointment ahead of time. Their website indicated that an appointment was not necessary for an oil change. I arrived early, to ensure I was one of the first in line for their quick lane service. I was greeted very promptly, by John. He asked a few questions, and said he would take it from there, which he did. I waited in the dealership, which was very nicely appointed for customers. Much nicer than a different RAM dealership that is closer to my house. I waited comfortably, and was then on my way again in a very reasonable amount of time. I thought the experience was easy and quick. Even though this dealership is not the closest RAM dealer to my house, I will continue to go back to LHM Ram in Peoria for their great service, easy service, and nicely appointed waiting area.

Very good customer service from the service department! Josh is exceptional in what he does and gave me all the details I needed and answered all my questions! The only thing that I’m not happy with is that nobody washed the truck I thought usually when you bring it for service they’ll wash the vehicle.

I had a screw in my 37inch tires and I didn’t want to take any changes. Here we are on a Tuesday with Monday being a holiday with NO apptAnd they greeted me with kindness and took care of me right away.I will not go ANYWHERE else for services or purchases on vehicles. This place is a no BS team and did the right thing by not trying to sale services I don’t need.I appreciate their honesty and Exceptional customer service.

Pre purchased five oil changes. Have to schedule a week or two in advance for service. At the time of scheduling requested extended warranty repair of rear passenger door lock as key fob would not lock door. Extended warranty cost north of 3k at time of purchase. At my appointment I was informed they would not be able to make the repair or provide a rental vehicle, also included in extended warranty. I am now scheduled out another two weeks for repair of the door lock. Service advisor was as helpful as he could be under the circumstances. Disappointed in time frame on repairs having paid additional money for an extended warranty. I must now drive my truck which I use for business around with a door that will not lock for 2 weeks awaiting my appointment.I was not going to leave a review however I am also being asked everyday by text to leave a review so here is my honest review.Vehicle serviced:2019 Ram 1500 classic Hemi quad cab.Review by customer,Andrew Gruici

Great car buying experience 👌 by far the best . Highly recommend larry Miller dodge.

I went into the service department feeling scared because I had what seemed like an electrical problem with my dodge challenger the car is super new (I bought it froma 3rd party dealer not larry h miller) and I thought I was going to come out with empty pockets because I knew it was going to be an arm and a leg to get it fixed. I actually called around to so many other places to see if they can fix it but no one could or wanted to honestly it was just a disaster to deal with other places other then larry h miller. Im helped at larry h miller buy a cool guy by the name of Pete. Pete is awesome. He followed up with me just how he said and really took his time to actually help me. He answered my questions and was super friendly doing it. Im a manager in pharmacy customer service and he handle my situation as I do my patients. Thanks so much Pete your the best. I will continue to come back to larry h miller because of you.!

I have good and bad service writer experiences with Larry Miller Dodge over the last 15 years and Pete Pabst is one of the best. He is always explains everything well, is always happy and friendly! I really enjoy the professionalism and even personal side of Pete. Hes a pleasure!

I’ve always brought my van to Larry Miller Dodge since I bought it used. The service has been great! I have no complaints. John my Service Manager is always honest with me about what absolutely needs to be done and what can wait until later. My budget is manageable thanks to his help.

Service consultant John was great and was able to save me money. I used to take my truck to non dealer service shops to save a buck.I regret those experience. They were thieves trying to nickle dime me. One of the shops tried to charge me $8k for a problem with my emissions. I got my truck back gave Peoria dodge a crack at the issue. They completely covered the problem through my warranty. Zero out of pocket for me. I only trust my vehicle with Larry Miller dodge Peoria for service since then.Since then I only take my vehicle to

My husband and I recently bought a truck from Larry H. Miller. We had a great experience. Chance helped us out with everything we needed. He made the buying process easy and comfortable, honestly he was just easy to talk with and open to what we were wanting. I’d give him 100’s on everything. Thanks again for a great buying experience, my husband and I are really happy and thrilled with our purchase

We worked with Josh in the service department. The parts we needed are on back order and not available. He tracked them down from a location across the country, got them shipped, and installed in the same week!! Service like that will keep us purchasing Dodge and Ram for years to come!!Thanks again Josh!! You rock!!

Was able to fix my tire quickly and get me back on the road.

The place was swamped. It was going to take four days to get my car in which was having electric issues and at times wouldn’t even start. When I brought the truck in early because I finally got it to start and didn’t want to shut it off I was told it would take two days maybe three to do diagnostics. I have the extended warranty (bumper to bumper) but was told until the diagnosis is complete I couldn’t get a rental car. Three days with out a vehicle. On the fourth day the car was fixed. The rental car portion of my extended warranty was useless.I never had this issue a Bill Luke dodge only here. If warranty is transferable I may be going to Bill Luke in the future!

Great service. John was excellent to work with.

Almost 3 hour oil change turned into a large scratch to the metal of my door frame. No call back but text messages……. Un-excusable customer service from the start.Photo shopped photos in return saying scratch was there… everyone I have talked to says it looks like the lift switch pedal. Take your car their with caution, and take a complete video of your car before doing so.

On Tuesday the service was an oil change. On the following day the drivers door window regulator gave out and the widow wound up fuji open. Had to cover with tarp to keep the afternoon rain from entering interior. Was not able to get to dealership that day and called to see if I could get it in next day. Aaron said to come in at 7AM and would try to work it in on a full day of service calls. They did mange to get it done in late afternoon. Thanks Aaron I no longer have to worry about rain since I dont have a covered area to park in.Les T. Glendale,AZ.

Hands down the best as always!! Customer for 20 years. Highly recommend. Special shout out for Pete. Takes care of customers like family!!!

Bought vehicle from another dealer, less than 24 hours later there was a fuel tank issue. Normally this would have been an overnight stay for my new truck, Joshua pushe it through as a priority and complete repair in an hour. Awesome!!!!

Jason is always professional and courteous. He lets me know what to expect and when to come for my next services. I can rely on him. He makes me feel special, keeping me informed on time and estimates. Hes the best.

Thanks for your follow up and your great communication skills.

My service advisor, John was very thorough and had all of my information already when I arrived for my appointment, which was completed very quickly.

I made an appointment one week and a half in advance to have my AWD (All Wheel Drive) serviced. I took my vehicle in approximately 8:30 a.m. I was informed that it would take approximately 3-4 hours to service the vehicle. At approximately 5:30 p.m. I received a message on my phone that they didnt get to fixing my vehicle today, but it will be done tomorrow. This incident shows me that they over book their service department, although the appointment was made well in advance. I received a call at approximately 3:30 p.m. that my vehicle was ready. They did send Uber/Lyft to bring me back to the dealership to get my vehicle. I have a friend that has a GM vehicle. When they had to keep her vehicle overnight, they gave her a rental vehicle free of charge. Now that is what I call great customer service.

Always like going to LHD. Bought my 2015 Durango from here in 2015 with about 8 miles on it. Been bringing it back here for any maintenance since then. Always cooperate, reasonable and fast.

The appointment was easy to schedule, the service was friendly, it took less than 1/2 hour and was done well. And they didnt try to sell me stuff I didnt need. Nice job.

My vehicle began to not recognize my keyfob even after I replaced the battery. Jason at dodge got an appointment made for me. I was in a pickle and leaving for a family vacation in 3 days and needed to depend on my vehicle working. I was worried about my sons and I ending up stranded somewhere. Jason assured me dodge will take care of it. Thats exactly what happened. My vehicle was fixed and ready to go just in time to leave for vacation. Jason upheld his word, was very easy to work with, understood my concerns, and represented Dodge in the utmost high and professionally.

Issue with parts department saying they have parts and they dont. Took 2 months and 3 appointments to get recall services done. Other than that I received professional service.

Polite people but didnt solve my trucks issue. Said they ran a few tests but found no issue, my battery dies consistently even after the battery was replaced. So it will die on me again and I will be stuck with a dead truck slowly but surely.

Very happy with the friendly service! Kevin does a fantastic job of guiding my pickup service.

Aaron is my service advisor I’d recommend him to my family. Amazing easy and fast.

They were super communicative throughout the whole process and Kevin, my service contact, was super nice. Ill definitely come back again.

Great service. I had a history of radio problems that the dealerships were unable to duplicate. Peoria ordered a new radio and will change it when it comes in. Very happy with the service.

Pete was helpful and communicated everything in a timely manner. Will call Pete again next service.

John was exceptional. I came in as a walk in and he helped me ASAP. Top notch service from this dealership.

Came in and for oil change and tire rotation. Specifically told John Klapp tire pressure needed to be checked as dash light indicator was saying low pressure. Charged 19.99. Invoice said tire pressure was set to factory levels. Dash indicator shows tire pressure still low. I understand John doesn’t do the work but disappointed in service. Hate to go there twice for same thing. I should have checked indicator before leaving I guess. . So gave 1 star.Vic Modic

The door panels were replaced. Aaron was extremely friendly, professional and kept me up to date on everything that was being done. It was easy!! I like easy!! Lol

I worked with Carlos to help me build my TRX and it was very easy. They assist with all needs and show their level of care through communication and service delivery. I will be sending people their way for sure!

Both of my key fobs are bad. My 2010 truck has 60k miles and looks like new. My 2006 Honda has 160k miles and both fobs still work. Very poor quality. Dodge will not replace and I have a lifetime warranty on the vehicle.

John was my service advisor and is always super friendly and helpful, never pushy. Appointment is always fast and efficient.

Overall not impressed with this service department. Motor stopped working on a 2020 Cummins with less than 16,000 miles on it. I use the truck for work and when they said it’s be covered under warranty which it was. They also said I could get into a like vehicle as a rental. The rental company gave me a Jeep Cherokee and I had to pay out of pocket to rent a truck so I could continue you work. With the warranty I bought I was told it fixes dents and scratches. But apparently that’s only the size of a dime and won’t fix paint marks. So that’s pretty much worthless.

Jason D. was very nice and easy to work with. No pressure on work needed. Look forward to working with him in the future.

Service was good Arron was great, there are little things that could take it a step beyond and allow them to make some extra cash - the outside seam on driver side window lifts and just doesn’t look good and the power lighting Cable sticks out below lift gate - estatics but if they called out and recommended an easy fix to make my truck look better and hence I feel better driving it - I’d pay a fee for that! I’ve had the vehicle 5 years suggest someone add-one to get me excited about my truck again… I’d probably spend the money to keep it cool and they are not the cheapest guy in town - make prices competitive and there a lot of margin there fo them on non-essientiel sales - lot of profits and dollars there for them

My driver mirror was not retracting properly. I contacted John Klapp and he got the part ordered and taken care within a couple of days. Very pleased with my visit to LHM DODGE in Peoria

Very timely. Fair price for OEM work. Convenient. Will use for all work I cannot do myself.

Aaron Witt is the greatest! There was lots of work & he explained everything & got me back on the road in good shape!

Larry H Miller Peoria service department are always professional and knowledgeable that’s why I always take my 2018 Ram 1500 sport there to get it serviced there.

On July 5, 2021, I took my 2006 Dodge 1500 SLT to get the fuel pump replaced. I had already check with other local mechanic shops in Sun City, AZ to get an estimate as to the cost of replacing the fuel pump.On July 5, 2021, I met with Pete Pabst, Assistant Service Manager, and obatined an estimate as to the cost of the fuel pump replacement. Pete provided me with an estimate that was lower then the estimants that I had obtained from the local mechanic. GREAT JOB!

I have been trusting them to keep my vehicles in good running order for 12 years and they have always done me well.

Great service Pete was great and answering my questions and communicating with me.

I had my car sent out to have a new interior installed. Im going to start with, it came out BEAUTIFUL. Which was lucky for them. When I initially picked out colors, I picked based on incorrect information given to me by the service advisor (he said I couldnt get purple inserts if I wanted them perforated....not true), he had absolutely no suggestion, no input, and didnt seem interested in spending much time on the issue. I was unsure of my choice after the fact so I went directly to the installer and filled out a completely new order form after getting some great advice, and dropped the order form off at the dealership. I informed them this one superceded the original. I dont know what happened to that order form but they proceeded with the original order and thats what was installed. Again, its beautiful, but what if I hated it? And what did the service advisor say when I picked up the car? I want you to know I had serious reservations about this, but it came out great! Wel...me too sir....me too. Which is why I ordered something different. And where was that help when I was ordering? Overall, extremely happy with the result, but I feel like communication was very lacking.

Excellent service by the team led by my service Manager. Thanks

Great experience working with John. Very friendly and communicative, professional, and helpful.

Dodge Ram Peoria is always professional and they always review everything they did for the appointment. Thay also recommend other services as needed.

Always friendly and willing to go the extra mile to help and or explain something.

Josh is a good service writer always polite will to help keeps me informed.

If you had an electrical issue and they resolved it very efficiently

Awesome people, prompt and professional and on schedule. Highly recommend.

Aaron took care of me he always does an amazing job

Aaron was amazing. Excellent communication, kept me updated with what was happening, and extremely professional.

Excellent Service!!Mr. Aaron Witt my Service Agent is a good Man. His communication was great! Thx!!

Had a problem with the DEF gauge registering the correct fluid level. Dealership uploaded system updates. Skeptical that the updates solved the issue. DEF gauge remains at 3/4 filled and hasn’t moved in over 100 miles

MY LAST 5 OIL CHANGES HERD HAVE BEEN SYNTHETIC OIL. THIS LAST TIME I GOT CONVENTIONAL OIL. I DIDNT NOTICE IT UNTIL I GOT HOME AND LOOKED AT MY INVOICE. I PAID FOR 3 OIL CHANGES IN ADVANCE. I WILL ONKY BE GOING BACK TO GET MY LAST OIL CHANGE DONE AND IM DONE DOING BUSINESS HERE !!

Aaron and the Technician are always a blessing to deal with!

They kept my vehicle from Monday morning to Saturday evening and it took them until Thursday after noon to even look at it and diagnose any issues. They did not offer any sort of a loaner car. I was having a slight oil leak (drip) checked out. After repair, check engine light continued to come on and then hours later shut off while I was in Mexico. Taking it back to have that resolved.

Excellent Service that can be trusted. Service advisor Aaron Witt is the best!

Had an issue with my engine, the team at Dodge Ram Peoria took care of it with extreme prejudiceI thank the dealership for their integrity and for the out of the charts customer service level; looking forward to do business with them again in the future.Still not taking the free car wash 😂

Had an exhaust leak and called, they had me in and out the same day. These guys are great.

I highly recommend Aaron Witt in the service department.

Jason and Larry Miller Dodge always provide quick and quality service. Thanks.

Have used them several times over the years with different vehicles. Service adviser Kevin very professional. Thank you

I will only use them if I must. My biggest concern is that I had to call to get the status of my truck. Then the other issue is, my truck isnt even fixed. They had it for an entire day and its still not fixed. Very disappointing.

Service agent John gave me an approximate time my car would be ready and it was. I was advised of complete check on other systems and what might be needed in the future.

Very professional services done right the first time every time and I’m very picky about who touches my Challenger.

Service was acceptable too long of a wait for just an oil change though

Pete and Aaron in service are always a pleasure to work with.

Very clean polite and repairs are done quickly

Service writer gave a attitude and could not explain the service appointment that you could set up on their website. The prices are also wrong.

Very professional, greeted me promptly and with courtesy.

Was sent a coupon by Dodge Ram for oil change, after service was done was told by Kevin coupon was for cars not trucks, ended up paying twice the amount I was told, this dealership is very unethical, bait & switch not right, I have purchased four trucks from them since 2011, they now have lost a customer, will not purchase anything from them & will not use for service, 1 1/2 hours for oil change & tire rotation, plus $150 + for it, totally wrong, didn’t even wash the truck

Car was completed before the day they said.

Great fast service as always.

Good job done in timely manner.

Sliding door made a noise when vehicle unlocked they had to replace latch

Service was great and professional thanks Aaron

Very professional and courteous.

Tried to call the service department 3 times. Each time the call was transferred it was picked up and I was immediately hung up on. I will no longer do business here.

Great organization, professional

Trust Pete Pabst to take car of you and your car.

Very happy with service work

Service staff are very professional and efficient

On time and precise

Great visit!

Did not take very long

Great customer service

Quick service

Excellent service

Very good

Aaron get an A+

Great Service.

Awesome