This is an awesome company. Called later at night for a tow for my corvette and They were right out to get us at the time they said. On top of that it was affordable and they had GREAT customer service. 10/10 would recommend.
Super nice and helpful. Showed up quickly after being called. Took great care of my car. These guys are the best!
Very professional towing service !! Church is the man, made it an easy seamless experience. He even dropped off our car at the repair shop and dropped the keys for us Highly recommend H&M
Super friendly and helpful. Tried to get my car running before resorting to towing.
The best company!! Family oriented and SUPER friendly. LOVE LOVE LOVE. Thank you so much! 🙏🏻
Most polite and helpful people Holly and Max thank you
Excellent service, very curtious. Took care of my old truck loading and unloading. I would highly recommend.
They towed my truck off for the cops.i was driving it without no tag and registration nothing.but I wasnt go n to put the wrong tag on it.i rode without tag its better no felony when u got no tag .anyway.H and M towed it to there shop.but I did have license.i just got them back almost 7 years without them.i was so glad not to go to jail I always do lol.i didnt.the people there at the tow yard was nice and helpful people.i got it out it wasnt cheap.never is n that situation.but my windows didnt roll up.i been working on the truck.H and M put blue sticky plastic on my two windows on my 02 GMC Z71 it came off easy but it worked no rain n my truck.i thought that was nice of them.i would use this tow n company again.hopefully by choice this time lol.good people there I recommend H and M .for ysll
Tucker was awesome!!! Definitely will use this company in the future. I really appreciate his trust in me.. Not many kind spirits out there!! Thank you again for delivering my car to my home.Im one blessed girl. 😇😇😇
The price was great and the driver was friendly, he was not in a hurry to just drop off my vehicle took a little time to talk. This is my towing company when I need a tow.
The best of the best i love this company definitely on speed dial
Execellent customer service and they are so nice!
Max and Holly showed up on 9/4/2020. To tow my moms car that was having a over heating issues. Both of them were professional and very caring and very knowledgeable. Max got it to her house safe and sound. Thank you so much Max for coming to her rescue. I highly recommend H&M roadside.
Excellent customer service 👍
Man these guy are the best hands down
A gentleman with this company came out to tow our broken down truck during a bad storm and allowed my husband and I to take our baby home without having to wait with the vehicle. The first few companies called would not do this.This man worked very hard and had a great attitude! He backed his truck up down our small dead end road, and placed our truck in the perfect small space as if we parked it ourselves. Again, this was all during a torrential downpour. It was very impressive. Great guy! We were so thankful. Now THAT is a hardworker!!
After arriving to pick up a Uhaul (after hours) the Uhaul app would not work on my phone which left me super overwhelmed being as I was on a time crunch. That is when the office manager Beth happened to be walking out who was already off for the evening and she proceeded to not only try and help me on my app but then went back inside to login on her computer when we could not get it. The owner showed up as well while I was there and everyone was so friendly. Not only did they make my experience very easy but we had a few good laughs as well while I was waiting. This truly meant alot to me as I am a single mom who is a veteran which means zero family as I am not from here, and they went above and beyond to help me. They are very personable and I would recommend this company to anyone for Uhaul or towing being as their customer service from the top down is phenomenal. I took a business card and have now become an H&M Roadside advocate! :)Thanks again - Nancy Agee
My car was stolen and wrecked. These guys were great! One of them was actually friends with one of my Facebook friends and saw my post about my missing car. He messaged me whenever they picked it up to let me know that it was safe. When I got to the shop they were very nice and the guy even helped get my tag off of my car. Five stars would recommend!
Max arrived quickly to tow our car to a repair shop and was very friendly!
Excellent company, they came fast and did a great job! The driver (tucker I believe) was excellent as well it was in a tough spot 2 inches from a fence in a gravel and wet spot and he was able to connect to and move it with no issues at all and no complaints and placed it exactly where I needed it at the drop off location very courteous! Will use again for all my towing needs that they can assist me withRon stark
Fabulous. Highly recommend.
I cannot say enough good things about H&M and Max, the driver. My car broke down on a busy part of the interstate during Friday rush hour traffic, and Max was there in record time. He was so concerned with my safety; Id had my mom come meet me, and he told us to go ahead and go since it wasnt safe in the area we were in (due to traffic and it being dark) and he would get the car hooked up and meet us at our destination. He gave me a very affordable rate, and was extremely professional and polite. He even offered to ask around to mechanics he knows to see if any of them work on hybrids. Being a single woman, I appreciate the feeling that someone has my back. I will definitely use him if I have any future towing needs and will recommend him to everyone I know.
Last night I needed a tow h and m was there within 30 mins and got truck home within 45 mins tucker was a amazing driver will always recommend them amazing work
Great service providers. Showed up early and diagnosed the issue so I didnt need to tow the vehicle even though thats what they were there for. I really appreciate the help
Very friendly, professional business ready to assist with any questions or concerns.
The Best of the Best! I cant recommend H & M enough! I broke down on the side of I10 in Pensacola today. AAA sent me a tow truck and I was lucky enough to be rescued by Tucker. He was so kind, so polite and professional! He had my truck loaded up and ready to go in a matter of minutes. And he wasnt even bothered about getting soaked in the rain! It was a 2-hour drive home and Tucker was friendly and chatted the whole way. He made what was a stressful and frustrating situation less so by just being a great guy! He is definitely an asset to this company and I will always recommend H & M!
My boyfriends car broke down as he got to work. This was the only towing company friendly and professional and able to assist him. This company was referred by another due to the fact that they didnt have a smaller truck to get a vehicle out of a parking garage. But Thank God for H&M for being there for him. Did i mentioned that he was fast and a professional, because he totally was and I will forever be grateful to this company for being there in our time of need. I will always refer your business from now on! Thank you!
Tonight was the second time I was fortunate enough to have Max from H&M come to my rescue and tow my van that was broken down. The first experience was a few years ago when my daughters vehicle needed a tow. Both experiences he was prompt, professional, polite, and pleasant. The other guys whose names you might recognize couldnt have cared less that a female was stranded in the middle of the night, because they had to keep a truck available in case they got a call from FHP. So, apparently they can only help if you actually wreck your vehicle. Save your time and frustration and just call these folks first. I would give them 10 stars if I could. It was cold out there tonight, and you saved me. Thank you so much!
Max and Holly... current owners of H&M Roadside tow shop... are some of the hardest working people in Pensacola.They also offer a local neighborhood Uhaul dealership.
Mr.Donnie helped me out today and in a timely manner. He was professional and never made me feel uncomfortable in anyway.He answered all my questions. Made sure I got home safely...He is the best. I will definitely recommend this company
Great towing company. I would highly recommended them! They have towed both my truck and my wife’s Jeep. The drivers are very professional, their trucks are kept clean, and their prices are very reasonable!
Called this company and Max came in a heartbeat. I was partially in the road, blocking traffic. He got me out of bad situation quick and got me home. What else could I have asked for?? He was polite and courteous, and professional. Its safe to say they’re my preferred tow agency in Pensacola.Ps. As a prior tow manager, its a breath of fresh air to see a fellow tow operator act as professional as he did.
No the owners personally great place to work not only that great staff 24-hour roadside assistance all in all great company
I was stuck with a dead battery and someone from H and M stopped to help me.. Hed didnt have to but did anyway and Im still very appreciative of that.. Really friendly and professional as well!
Woke last night to a flat tire, he gave me several options some would have eventually saved me money. Highly recommend
Amazing service and very nice people work there. 100% recommended 👏🏻
When we called for a tow, they showed up quickly, loaded up the car, and had it back to my house in under an hour at 11pm at night. I was impressed.
They helped me so much and were so nice and professional! Would 100% recommend!
Fast service and a great price. Highly recommended!
Best Roadside Assistance business around!! Reliable & professional & genuinely good people!!
Awesome people very helpful, fast and reliable strongly recommend them
Excellence at its finest! Very friendly and professional! Getting my business every time!!
I highly recommended them! reliable, honest, and professional!
Excellent, fast service. Competitive pricing.
Very quick and professional
Fast prompt service
Excellent service !
This company towed me vehicle illegally! Other companies have told me about issues this h and m towing! If you call AAA make sure he an m towing will be your towing provider!
Very professional