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The UPS Store
15757 Pines Blvd, Pembroke Pines, FL 33027, United States
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The UPS Store

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Es
Review №1

I had never shipped 2 wheels before and wanted to make sure they were protected since they were very valuable. The staff assured me it would be no problem. As per their recommendation, I opted for their packaging service and insurance. Glad that I did! The wheels arrived without any issues.

Ju
Review №2

This store is wonderful. Everything is state of the art, the staff is friendly and took great care of me and my big packages that I sent out yesterday. I would recommend this store to anyone who wants swift and friendly service. I am new to the area but I can tell you, I will for sure use this store for all my shipping needs!

Al
Review №3

Great versatile place. I usually come to drop my Amazon packages here but today I needed to Notarize an urgent document and send it out next day and just as easy as returning an Amazon return I was out the door in no time.

Al
Review №4

One of the best UPS stores I have ever been to! The staff is so nice and helpful. I am able to get lots of my bussines stuff in one location. Highly recommend it

Ju
Review №5

Go here to send and receive my packages on a weekly basis. Service is always fast and cordial, had the manager get involved once or twice when I needed to ship delicate items and always felt reassured with his input. Good UPS store

Mi
Review №6

Loved my experience at this store, super friendly staff. The guy even came out to my car to help me with a heavy package. Definitely coming back!

An
Review №7

Worst experience ever. My overnight package is still on n Miami after 48hours. Ruined our trip, and the illusion of two kids. We list 2k Dolard but they got paid of course

Ra
Review №8

Great customer service, wonderful staff, they helped me to pack and ship a deliciated item back to my grandpa for a reasonable price, thanks

La
Review №9

Horrible service never experienced this before at this location, the lady with the extra long nails is rude,nasty and no customer service. She is a disgrace to ups. No customer service skills I guess that’s what happen when you have no education or common sense.

To
Review №10

This is muy favorite UPS store.Theyre very kindness.

Pe
Review №11

Great UPS store for shipping, mailboxes, faxes, copies, purchase supplies and materials, special handling and much more. They are very busy here and the store is small. Employees are on top of everything and very helpful and professional.

J
Review №12

Great. Customer service! It is always clean. Their mailboxes gives you a real street address. All your printing and shipping needs in one place.

Al
Review №13

Great service, the girls at the counter are friendly and very efficient.

Ma
Review №14

Just left store. Young lady working (name sounds like Early-feel bad don’t have correct spelling or pronunciation) is extremely efficiently> knocking out the long line. She is alone and killing it. Hopefully she is appreciated here by all.

Ed
Review №15

We needed a Notary and found this UPS which was open till 8 pm. We were waited on promptly and our documents were quickly and correctly notarized. Outstanding customer service and we highly recommend!!!! Thank you!

Da
Review №16

Vanessa at the front is great, she is the main reason I drive all the way to this location even though I have closer locations to go to.

St
Review №17

Quick, easy and clean!

An
Review №18

Staff here are very friendly. Theyre great

Na
Review №19

The Store was closed during while in Google appears like Open. Same situation with Miramar UPS Store

Ri
Review №20

I brought a number of pictures to be shipped from Pembroke Pines to Richmond, VA . I left them to be packed and shipped. Two were packed in individual boxes and the remaining 5 pictures were shipped in one box. When I opened the boxes I found that none of the pictures were wrapped individually and no effort was made secure them so they would not move around during transit. The result of the haphazard packing was that the glass was broken on 2 of the pictures and the frames were damaged on 2 others. One of the pictures that was shipped by itself was a portrait that was over 60 years old. The picture came out of the frame and was scratched. If I could give this store a negative rating, I would.

Bi
Review №21

Pick up fedex items quickly or they will lose it.

Ja
Review №22

Visit this location often amazon returns and other ups mails. They are always friendly and super fast with plenty of parking. I prefer to go to this location vs others. They are also open later hours so it’s a definite plus.

Tr
Review №23

The only UPS store that is open until 8 pm and is practically a life save. Michael was so generous enough to stay open a few minutes to allow me to get there. I was nervous he would be moody, but he was so pleasant and he didn’t rush the service. Great customer service is hard to find so I’m really appreciative.

Sa
Review №24

Beyond rude and unprofessional the same employee she has been there for a few year now. the rest of there staff I give them 5 stars

Lu
Review №25

Excellent UPS store for shipping, mailboxes, faxes, copies, purchase supplies and materials.. They are very helpful inside. Employees are on top of tech, the have lots of things extra that you never imagine. Visit them.

Ju
Review №26

Associate was not that friendly and cooperative with the items and I had to ship.But overall items were labeled and deliveredThank you

Ev
Review №27

Showed up at 4:50pm and was turned away because they had powered off the cash registered. 3 more people after me were turned away. I guess that they dont need the business.

Ge
Review №28

Rude treatment, screaming to clients a white young guy.

Ju
Review №29

Boxes not in stock. Prepaid to expedite nextday service. Returned, no stock & could notget adjusted rate for exchange of size. Willreturn for credit. Not to purchase.

Ga
Review №30

Very helpful staff...if not the most cheerful

co
Review №31

They charged twice as much at the UPS store in Weston I went into the store to fax one sheet it was 2.25 or 1.99 plus tax .....the Weston store charged me 99 cent ....i ask why this store cost double they said because we can .....

Am
Review №32

Ive been coming here for about 3 years...the girls are always nice and friendly and helpful!!!

Ju
Review №33

Fast service - the store is always well staffed. Nothing to write home about

Ma
Review №34

Rude chick

Va
Review №35

Came at 7:50pm when it says closes 8pm, and it was already closed.

Mi
Review №36

This store does not allow you to add labels to the boxes at the store you have to bring it in a with a Label attached to or they cannot help you

Ro
Review №37

Nice staff

Se
Review №38

Great staff !!!

Jo
Review №39

If I could put a lower rating I would do it without thinking. Today, Sunday, an employee named Alex made the Amazon returns experience a nightmare. His attention was really a disaster, not at all collaborative

Information
31 Photos
39 Comments
3.6 Rating
  • Address:15757 Pines Blvd, Pembroke Pines, FL 33027, United States
  • Site:https://locations.theupsstore.com/fl/pembroke-pines/15757-pines-blvd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 954-442-7779
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:8:30am–8pm
  • Tuesday:8:30am–8pm
  • Wednesday:10am–5pm
  • Thursday:12–4pm
  • Friday:8:30am–8pm
  • Saturday:8:30am–8pm
  • Sunday:8:30am–8pm
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