Love youfit! Its well kept unlike planet fitness, open late, friendly people and cheaper than LA fitness. Stuff to keep things clean all around and the staff is always around.
I had to switch to this location since I moved into the area and I honestly love it. When I was having some issues with my account, Elena really helped me out and resolved it easily for me. She was great. The people at the front desk are also great, especially Jewel! I noticed that there is usually someone who wipes down the machines and racks so they are definitely maintaining a clean gym. Overall, I love coming to this gym and the people who work there are great.
Front desk super nice!!! Jonathan and Tyrell the best:)
I recently started at YouFit, and already feel amazing! The staff does very well at keeping the gym clean and organized, and they’re all super charismatic and kind people, especially my new personal trainer Ryan! He’s very dedicated to what he does and pushes me to my limit to ensure I achieve the best result possible. He’s already shown me how to eat healthier and properly use the equipment and exercise so I don’t hurt myself. He is dedicated and I really appreciate his effort to help me better myself. I feel very motivated and happy to be on this journey, especially with someone as motivational as him. The gym can definitely be intimidating but he makes it very comfortable to start grinding in front of anybody there, and I’d definitely recommend Ryan to anybody looking to start personal training at this location!
I went here to work on my ailing shoulder and for some pwo protein. There are definitely extra equipment here fif someone is dealoading for some reason like rehab. The sauna is the back is under repair which is a bummer. But the benches were all lined up. There are many benches here to use. The cable machine was a ways away so theres space between the cables and other machines. There cardio machines are more then plentiful. Most go ununsed. The dumbells are good for most users. I do recommend
I’ve been going to their gym for 3 months and i love it. It’s very clean and the staff is always nice. I started personal training with Ryan. Who is supportive and a great source if i have questions or need help. He pushes me but at the same time respects my limits when I’m dying from the workouts. The best part is I’ve made such great results. I used to hate going to the gym but at this location i feel at home. Shout out to Paul for helping me start my fitness journey by signing me up and always being so available! i look forward to coming to the gym everyday now!
Amazing, clean, a lot of equipments. Perfect for full body workout. Nice people! Love it
Shout to Jewel for having a great attitude and for helping me out. She made me feel comfortable and confident to ask any questions regarding the membership!Thanks Jewel
I went today as a guest and what a bad experience me and my friend got from the front desk staff. They were rude and so unprofessional, zero customer service skills. The gym was in good condition and felt welcome however these 2 guys from the front desk ruined it by their poor customer service; to be the first impression of the gym it was disappointing because of them.
Started the new year getting back into shape full time and thought a good way to do that would be to get a personal trainer. Ryan has been training me for a month now 3 days a week and has helped me get a weekly routine going, eating healthier, and definitely helped me push through some tough days. He is very professional and is always making sure when I’m working out certain muscles to isolate them as best as possible, making sure my form is always on point. I’ve seen significant change already. All around great guy 👍🏻
I’m not a gym person but after joining YouFit Pines Blvd it made me change my mind. Now I love to exercise and for the first time ever I love working with my trainer Ryan. He’s great, tough and no nonsense. He tells you like it is. Thanks to Paul and Ryan I enjoy the gym again.
Worst customer service ever. Rude people (boys specifically). The gym is not in bad conditions but the customer service makes it look awful.
Great gym and overall clean. If you’re looking for motivation or somewhere to start, definitely consider getting a personal trainer. I’ve had a great experience with my trainer Obby who pushes me to reach my goals and looks out for me when it comes to nutrition. Highly recommend it!!
Poor customer service. E-scooters are not allowed to be parked here even for customers. LA fitness allows them so will be moving there where at least they were not rude.Also, no one wears a mask in this gym
I came in with my daughter and workout partner with a guest pass. I really wanted to try one of the classes to see if I liked it and sign up for membership. The person in the front desk told us we have to pay $10 to go to a class which is the same as a monthly membership. Terrible!! None of the other gyms does this to potential clients.
Average gym. Seems clean. Plenty of sanitation station for guest to clean machines. But not trash cans to dispose of used cleaning tissues. Never saw the staff cleaning over several visits. Staff seemed friendly. However, staff only stays behind counter. Expressed that this was my first time to facility... just expected more guidance even a walk thru but no. More helpful over the phone.
Nice gym however I felt very uncomfortable because I noticed several trainers without face masks walking around and hanging out in the offices. I am a older lady and safety is my top priority. Hopefully this gets corrected because the gym is nice and front desk is very welcoming.
When you first walk in, you are greeted very nicely. The gym does an amazing job making sure that it is clean. Ryan is a really professional and funny trainer. Overall, great place to workout!
I love the classes and recently working with a personal trainer. The staff has been great especially my trainer Josh. He has been so patient with me in explaining what to do and is very professional. I had bad experiences with gyms before but this has been great experience so far
The best YouFit in town with quality service. From the moment you step into the gym Tyrell and Johnathan pump you up to have the best workout! They are very knowledgeable and easy to approach!
My trainer Josh Anderson is awesome! He’s really patient and knows a lot about fitness. Staff at this gym is welcoming. Highly recommend!!
First time joining a gym and decided to jump into getting a trainer at YOUFIT and I have to say, it’s been a good experience so far! From the work outs, to the clean environment and of course my trainer Ryan, it has been a good experience. I’ve always been a shy person when it comes to working out with other people but the vibes from YOUFIT and the trainer have been nothing but welcoming and encouraging. I would totally recommend Ryan for anyone looking for a trainer as he is very knowledgeable. Beginner or not, he’s got your back. Thank you Ryan!
Ryan is a great funny trainer. He pushes me to my limits and motivates me a lot. great overall guy 👍 10/10 would recommend
Great gym to workout. Due to the pandemic everyone pretty much keep their distance. Ryan is a trainer you would definitely want as far as someone to whip you into shape and push pass your limits. Hes knowledgeable and his workouts are intense and only 30mins!!!! (1hr if you want.) Itll have you feeling like youve done a 2hr workout thats how good the guy is!
Staff there does an amazing job! Jonathan and Tyrell are awesome! And so are the trainers, especially Coach Josh. 10/10 would recommend this YouFit
This location is always clean and friendly, I would definitely recommend it anyone at any fitness level, they cater to everyone and make you feel comfortable and judgment free, Ryan is simply the best personal trainer there is, he not only pushes you to be your best self but he makes coming to this location a fun and enjoyable experience, love the staff...they’ll make you feel like family 5 stars all around
This is a good gym but 0 enforcement of masks. People mostly wear them but pull them under their noses or chins consistently. Not sure what the policy about this is, but they’d probably do better in the middle of a pandemic if they enforced stricter mask policies.
Tyrrell and Jonathan are the best youfit employees you can ask to greet you everyday before a workout. They make sure to make you feel welcomed and they do an amazing job keeping the gym in place. And josh is an amazing trainer. 10/10 recommend!
Youfit pembroke is by far one of my favorite gyms. When it comes to personal training Ryan is the best. He is knowledgeable and willing to work at your level. He’s straight to the point and pushes you to your limits which i believe is important. 5 stars.
Well maintained and always clean people are very friendly and never rude overall great place. Oh my trainer obby is great and always pushing me thanks bro. Jonathan and tyrrell are great at the front desk always willing to help someone out
Giving 5 stars due to how amazing the trainers are, especially Obby, whom I am grateful for pushing me and teaching me new workout methods to help me reach my goals. Would definitely recommend him for his professionalism, positive mindset and knowledge for anyone looking to better themselves at youfit.
I have been training with Ryan at this location. He’s super awesome, patient and handles himself in a professional manner at all times. Very knowledgeable of the industry and prompt. I was going to cancel my personal training service until I started working with him. Highly recommended
I started working out here not to long ago and decided to take it serious so I got a trainer from youfit and Ryan so far has been an amazing trainer! Super awesome guy definitely would recommend him to train you guys!
Obby is Phenomenal!!! If you need help see him he’ll get you right!! Totally worth it! Been a while since I got back at it and he will get you where you need to be!
This location is great! My trainer Ryan is the best! He is there with you every step of the way!
At YouFit, Tyrell, Jonathan, and Janeiva at the front desk have the best attitude. They always greet you with a smile (behind the mask) and they are always ready to help in anything you need. I love coming in and seeing their spunky personality with everyone. They are kind and amicable and deserve a promotion.
This is one of the best gyms Ive ever been to Tyrrell and Jonathan always greet you with the best attitudes when you walk in the door to get you pumped for your work out highly recommend!!!!!
STAY AWAY From this place, administration is very disorganized, the staff is rude and don’t know what they are doing, they overcharged me almost $400, and after a long time complaining about it, they admitted it was their mistake and told me they were going to refund the money. It has been almost 4 months later, and I still haven’t received anything, I’ve been calling trying to get an update and all they were saying was, they already sent the application. I finally received an email from a guy named Alexander Alfonso, and he said was that corporate will not honor it. Just like that, he was not even there when all this process started, he did not do a real investigation of this issue and neither did corporate. This is UNACCEPTABLE. If you don’t want to waste hours of your time and your money just go with a serious fitness center.
Best youfit in town the employees are always super nice especially Tyrrell and Jonathan always encouraging us to to give each work out our best love this place!!!!
Member of Youfit for 5 years. Will not be renewing membership at the end of the year. Poor management filled with teenagers. Also, must wear face diaper inside facility while working out.Generic reply from owner that’s sent to everybody else. Gym has been on a downward spiral for years. Plenty of negative experiences, just never cared to make a review. Good day.
I really enjoy this youfit they’re always so welcoming, tyrell and jonathan always give a welcoming greeting, really enjoy this gym !!!
Ryan is the absolute best. I was having a problem with the billing department at a different location, speaking with everyone imaginable and getting transferred constantly. I decided to call this location and in a matter of minutes Ryan resolved the situation. Thank you Ryan.
I got to be honest! There is customer service and there is AMAZING CUSTOMER SERVICE ! I’m really impressed the way Ryan C, Tyrrell, Chris, Victor treat me as well as my sons every time we come to the gym ! And also we notice the way they are with the rest of the people !! So glad this company has such a QUALITY INDIVIDUALS!Now I know why YOUFIT is so successful!Keep people like these gentlemen! Tip my hat off to them !
Tyrell and Jonathan at the front desk are great customer service guys, always having a smile and enthusiasm on their faces when I check in every evening. The whole gym is well run and friendy. My onlyonly problem: tgeir treadmillTV is limited to onky one news channel, the dreadful Fox News😕, and no ESPN.Felix
Tyrrell, Jewel, and Jonathan are really nice and helpful. If you need assistance go to them 😎
Josh is a wonderful trainer highly recommend to train with him
Functional facility, a sense of ease in the atmosphere. Nice greeters at the front desk. Polite always. Additionally, I train with Andrew who is amazing. He can create a program to address one’s goals. He keeps you motivated and he is very knowledgeable at his craft. If you ask him a question about fitness, he can provide a very technical answer that is easily understood . I have trained with Andrew for many months . I am motivated and inspired to keep pushing forward in my fitness endeavor.
Great place to get in shape. Friendly staff
Disrespectful staff, Im treated like they are doing me a favor. Will be canceling membership.
All the staff is extremely kind and helpful. My trainer George is so patient and motivational and I’m seeing results already. Couldn’t be happier!
Its a terrible business. Made it very difficult to cancel memberships during covid. Paid $250 without going once. Not even 1 month refund or credit given. Asked for a refund of 1 measly $40 payment. Called the 1800 youfit number and they couldnt help so they gave me an email to contact that no one replies to. I will see if anyone reaches out before I escalate further.
Took the time to go in person to office to cancel membership, paid the cancelation fees and was advised that I was all set. Four phone calls later and after confirming numerous times that my accounts were canceled I am being told that my account was never canceled and that I owe a balance. The manager I spoke too Paul J showed no empathy and also had the audacity to hang up the phone. Carey was polite and at least answered my questions. Issue still not resolved.
The hormonal teens they have on staff need to go. Totally unpleasant and unprofessional. Wont return.
My YouFit Trainer Ryan has been awesome and works well with me!
The stars are for the great customer service I received from victor. He gave me a short tour of the gym and took me straight into the childcare section where I mostly wanted to go to make my final decision of joining. He was very patient, kind and helpful. Not only was he good with me but with other’s that came in and was very attentive.Because of his customer service I will make sure I refer my family and friends to go see him for their sign up.
Terrible customer service and most of the times equipment dirty . You do not see employee cleaning. And for a while the place was closed due to the pandemic, and I only find out hey reopened when I saw the money taking away from my account. What about sending a letter to you customer you are reopened??? So for those reason still unsafe and taking my money not even telling me you are reopen this was the reason and cancel. And be ready if you cancel they will charge you $10 per account for cancel fee!!! I guess just about money and not about the customersSo disappointed
Love the trainer patrick is very goal driven and tailors to every body different.and facilities is clean
This is my gym. I go every morning at 5:00 am and my favorite person to see at the counter is Tony. He’s amazing. He always has a smile on his face (at that hour of the day), he’s helpful, hilarious and encouraging. I missed a couple of months due to health reasons and when I returned, he made me feel so welcome as if he missed me coming in to the gym! I truly look forward to my morning workouts. The place is clean and spacious and they have a sauna too.
Youfit is finally open. I gave it four stars because I have to wear a mask while working out. I literally had to cut my workout short because I couldnt breathe. Despite the fact, I am trying to stay healthy.
I dont usually leave reviews but I experienced a situation where a rude customer disrespected a trainer. I thought most definitely it was going to get out of hand but I was amazed on how well and the professionalism Ryan demonstrated in the situation. The staff here are very professional and kind.
They will steal your money. They make it difficult enough to cancel membership and continue to charge your acct. Theyre thieves. I am sure at one point everyone has given free money to ufit. They steal a little at a time from every. This is how they stay open
Great place and well trained trainers.
Stay away from YOufit! To say this is the worst gym I’ve had to deal with is an understatement. While YOuFit was closed for Corona they continued to charge me 3 months for a service that was not provided. I’ve seen the response to other reviews as les mills workout videos were provided during the closure. 1st of all at the time in which I selected my membership and cost that was decided on the value of a physical gym. Bodybeach on demand which has an expansive library of thousands of workouts is still 12 dollars a month cheaper than what I was charged by Youfit . 2nd saying that a change of service from physical to virtual can be done without giving the proper notification and ACKNOWLEDGEMENT of those being charged is also saying that Youfit can change all it’s gyms to pizzerias and as long as they posted some random content online they hold the right to continue charging customers. I tried calling to cancel but was met with wait times long enough that I had to give up and get back to work. I also have LA Fitness which made sure that they didn’t charge me at all during that time. Now after I blocked YOufit from charging me they continue trying to add up past bills so now they are trying to post a charge of $139 for a 3 month period. I’ve had LA Fitness, 24 hour fitness, and premium gyms in the past. If I ever changed my card or stopped payment I’ve never had a gym act as a creditor in the way YOufit is compounding the charges for services not in use. I’ve been instructed that I have to go in person in order to cancel my membership during a time when social distancing is in place. YOuFit seems like a good deal of 10 or 20 dollars a month until you realize they charge annual fees on top of your monthly fee. To sum things up other gyms have better quality equipment at a difference of about $10 more so when you add on the issues with this gym it really doesn’t make sense to waste your time and money.
That charged me more than they should twice, instead they refund my money they gave me a free month. I talked to the“ Maneger” that I doubt want de months free because I was about to move to another city, she told me u would be refund, she lied .
Clean, and safe during Corvid-19
Amazing gym, has everything I need
Its a great place to workout the staff mind their business and dont really bother anyone working out. Everyone there is there for one purpose only and that is to do exercise🤙🤙
By far the worst gym I’ve ever joined. If I could give negative stars I would. The lack of professionalism and communication is insane. Called to freeze my account for two months to hearing not a problem due to being high risk during covid. I was told to bring in a letter to cancel the membership. When I brought in the letter I was told it wasn’t an actual way to cancel and they could freeze the account. Was given the surprise of late fees and still having my account charged after calling two months in a row to ensure this happened. To charge people during Covid is insane especially members of the gym who have stated they’re high risk.Do not go to this gym they’re just going to steal your money. The customer service was terrible and they’re con artists to commit to something they had no intentions in keeping. If you could go to any other gym I highly suggest it because they’re not worth it. Their practices are in bad faith.
I love ❤️ YouFit! This gym allows you to get your workout 🏋️♀️ in without the staff bothering you every 5 minutes about every little thing.
Disparaging attitude Girls who call themselves managers unfortunately can not run such a respectable place ... very disappointing
I had a call with Sam in the Pembroke Pines location, he was extremely helpful, this place always have a great staff and a clean environment !
Moved to the Pines area recently and this gym was recommended by a good friend of mine. Staff was very helpful in setting up account and the sign up was quick and painless and I was working out in no time.Place is kept clean. Very busy during peak after work hours (common for most gyms). I love the extra amenity of a sauna which they dont advertise enough. Always nice to warm the tension out.
The worst company to work for, Personal Training (coming from an experienced PT/Fitness Nutrition Specialist). They coax with $16 per hour to then have employee work floor at $8 per hour, max 20 hours per week. Also, bad with maintaining clients to one trainer (most lack experience/knowledge). Endless horror stories Ive heard from fellow members. Training Director (Andres) talks of Tinder frequently (& discriminates). Ladies, watch out! Trainers with bad acne promoting products that have lawsuits over deaths. No paper towels in restroom. Sauna barely heats. Corporate needs to do something about these clubs. Do yourself a favor & seek higher!!
Charging people to use your gym when your gym is closed has got to be one of the most outrageous business practices Ive ever witnessed. Their policy of providing a credit on your account is laughably insufficient. I have no intention of staying at this gym after their actions, so I have no need of a credit. I want my money back. I will be joining the class action lawsuit currently underway.Edit: The owners response is BS, I did talk to the front desk the day that I canceled my membership, and the credit is the only option they offered. Glad to see this company is bankrupt, bunch of thieves.
Tried this location for the first time. Taft is my home gym. This one is HUGE with clean and full working machines. Staff is friendly and helpful. The staff is always keeping things clean as well.I feel like there’s a huge need of more ab machines. There’s definitely space to add two or three more machines that focus on abs.
Clean and spacious. Good set of machines but classes needs to be throughout the day, not just for the masses. Need a few more perks like the other gyms such as pools and relaxation areas.
Unfair Business Billing Practices....How could you continue to charge daycare and personal fitness in a closed club?.Even CEO just resigned. No talk of refunds...nothing...loss of close to 700 dollars...unable to cancel over phone and directed to go to center..How..it was CLOSED!!!...i want my money back..My card acct was linked to sooo many bills could not just stop it...Starting a change petition..writing to attorney general with formal complaint..BEWARE do not sign up or nothing there cause if the club closes again..YOU LOSE!!!
If I could give them a zero star I would, not only did take money from my account during the time they were closed for covid19, I tried many time t contact them but there was no way to contact them, finally whem they open I closed my account, they did reimburse me for the moth of March witch is when covid19 started. Finally now they they open J closed the acciunt, they still charging me, never again. Now there is extra charges, they are taking advantage. DO NOT USE THIS GYM THEY WILL TAKE YOUR MONEY.
I really enjoy coming to this particular place to work out. The atmosphere is nice and the staff is friendly. Has many options for my own personal gain. Pricing is not bad either. I definitely recommend this one place to anyone.
Thos is a wonderful gym. Never too busy when I go. Very friendly staff and great hours
ITS WONDERFULL COMING BACK, VERY CLEAN, PEOPLE KEEP THE SOCIAL DISTANCE AND VERY NICE STAFF. LOVE THIS GYM. TYRREL AND JHONATAN ARE THE BEST ALWAYS, THEY MAKE THIS GYM LOOKS AWESOME...150%!!!!
Best gym to work out, if your serious about working out. Clean very good hygiene, and never too crowded. The best value for your workout and believe me I have tried others lasted days maybe a week at the most!!!. Keep it up YFIT THE BEST!!
Hectic between 4 PM and 8 PM but other than that its great! Clean, spacious and great for all forms of a workout. Classes are provided to lime card members as well!
Great fitness institution. The place is clean, the staff is excellent, and my trainer Chris Dumard is excellent. He keeps me motivated, and will make you work for your goals.... great place to go shed the pounds on your way to healthy town. Highly recommend it.
Good place, friendly and clean. Busy but not crowded
The staff is always courteous. love having child care, even on Saturday mornings. they have variation in their group classes. Equipment seems to be well maintained.
I just love going there to workout. The place is clean and the staff is always so helpful and welcoming. Always smiling and sometimes that is all you need. Keep up the good work. 👍🏾👍🏾👍🏾👍🏾
As a person that takes fitness and health serious in my lifestyle. Youfit in Pembroke Pines is a fine gym to attend to. Has everything you need with friendly employers, and a clean gym which is always important. Personal Trainer Ivan Romero is rated as a 5 star employee.
Correction my comment should say Great personality not freat personality regarding Antonio.Its right across the street from my house and Antonio a.k.a Tony the staff member makes me feel special by recommending a different regimen for me. Hes always there at 5:00 AM Mon-Fri with a smile and a Freat personality!
Lots of people come to this gym after work hours but luckily they also have a lot of equipment to go around. Been coming here for almost 5 years now and I really enjoy the atmosphere.
Been going there in the morning for the past six months the gym is always clean and staff is friendly even at 5am 👏👏👏Great way to start the day
I’ve been going to this gym for about 4 years. The gym is usually clean aside from when people leave their napkin in the cup holders. The machines are fine I wish they had a little bit more variety when it comes to what kinds of machines or equipment they have because they mostly just have the basic stuff. They have more treadmills and cardio exercise equipment then weight lifting equipment in my opinion. Most of the times 1-3 machines are broken at a time and they take MONTHS to fix them idk why it’s so hard I don’t know what the process of getting equipment fixed is but I’m sure it shouldn’t be taking more than a month. Sometimes the material on the machine like the seats or the arm rest or what not or cracked and broken and super uncomfortable to put your arms or elbows on because it scratches you. The staff are pretty nice to my knowledge though I don’t talk with the staff much or ask questions because I already know what I’m doing and where everything is or should be the few times I do their nice and knowledgeable. The restrooms are always clean which is great especially for a gym. They also have a sauna room which is a nice little touch after a workout if you wanna get all that nasty sweat out of your pores and it warms up your muscles and body to help the recovery process just by a little. All in all the gym is nice and clean the equipment are basic and decent enough when they aren’t broken and when they are they just take forever to fix it. I recommend this gym for beginners or just for people who casually work out and aren’t super interested in getting results because the lack of equipment variety here won’t really help. If you’re looking for results and better equipment this isn’t the place but I’ve heard a lot of good things about crunch fitness which isn’t too far down pines blvd too.
Love my Gym
This is the absolute best Youfit branch. This is not my gym, I went with a friend that has a membership but I really liked it. They have all the necessary equipment, is clean and spacious. Give it a shot if you live nearby.
Good amount of equipment. Place is usually kept nice and clean. Pricing is also very affordable
I love this gym. The atmosphere is welcoming and the employees are happy and full of life at 5 am.....makes it so rewarding first thing in the morning. Especially David.......lots of energy
I love my time here at youfit. I have been a long time member and have seen a lot of management come and go. Bryan and Tommy run the gym exceptionally well. They are not above helping out with any position. The front desk and maintenance team are so friendly and helpful, with all age generations!
Very busy, nice private room for abs, never seen that before. I really liked the smoothie place inside the gym. Normal size gym but has a very homey feel so its easy to get comfortable and make friends. Its feng shui also helps in focusing on your own effort which was a good arrangement. Some gyms make me feel on display so i cant focus but no problem with that here. Staff was hard working and the showers took a while to heat up. Got warm but never got hot which was disappointing. But the steemroom was nice.
So normally I would never leave feedback buuutttt I am a new member and everyone is super friendly. Also very encouraging I use to go to 24 hour fitness but I am super happy to join youfit. You guys are really amazing.