María Mercado is an experienced and knowledgeable agent who provides professional and courteous services to my clients. I really appreciate that she goes above and beyond the call of duty to help.Hana LevyMortgage Loan Officer

Kay from State Farm, along with Patty, Diana and the entire team are beyond professional, caring, courteous and helpful~they are warm and inviting and treat everyone as though they are family.This crew works so closely and arduously to help fulfill your personal insurance needs and continuously provides outstanding customer service.Patty is more than a dream come true~ she is incredibly warm and loving, efficient and knowledgeable. She has the patience of Job and goes above and beyond to ensure that all is taken care of so proficiently.We are absolutely so grateful for Kay, Patty, and this entire team.

Great professionalism and customer service as soon as you walk the the door they always go above and beyond for the customers needs and always make them feel as if they were home safe and sound.

Wonderful office and lovely warm receptionist. Everyone went above and beyond to help us leave there with exactly what we needed. They explained everything clearly and were very patient. 5 stars all the way!

We work with Patty and she is always extremely helpful! Always responds to emails same day and is quick to update our policy as needed! Great to work with!

I have had Statefarm since I have been 16 years old. I am now 55 and never had an issue when I needed them. My rates are lower than any other company. When I call my Agent Kay Riordan they always help me and have never let me down!

It is great to know that State Farm always is so responsive to our needs with our car insurance. They are wonderful to work with!

Kay and her office personnel go above and beyond when it come to them taking care of their client. I highly recommend Kay and her staff for all your insurance needs!!

I’ve been a client for over 20 years and I am as pleased today as I was 20 years ago. Impeccable customer service and support.

Very courteous and prompt customer service. Love discount Im getting.

We have had this agency for over 20 years and Patty has treated us like family, as does everyone else in the office. We are always beyond satisfied and would never want to change.

Thanks to Maria, I got a better insurance rate and coverage, she is very professional ....

Great insurance agency! Thank you for all the help.

Myrna was always very responsive and very helpful in answering all my questions.

Great staff and always excellent service

Very personalized and helpful.

Maria is a excellent agent for State Farm.

Love this office:) Always efficient, professional and incredible to work with! Patty is amazing! I can’t imagine dealing with any other insurance company! Thanks for always handling everything for us! We can’t wait to recommend you to all our family and friends:)

When our previous agent retired, Sate Farm assigned us to another agent. That agent & staff did not provide good customer service. After several frustrating months we made the switch to Kays office. What a breath of fresh air! Kay is warm & welcoming. Her staff is wonderful & attentive, especially Patty, who is an absolute gem.

If I could give this woman zero stars I would. I have been with Kay Riordans insurance company for about 3 years. This is the last of what was almost a decade of car insurance with State Farm. I am forced to keep a life insurance policy there because the way insurance is set up you would never get a pre 40 rate again. That said, I closed three auto policies today and went to Esurance. I almost didnt do it. Getting new insurance is a pain in the butt, and the truth is before this horrible experience State Farm had been amazing. I had also been an amazing customer, encouraging people to pay a little more for the service you would like to get. All of that stopped a couple of months ago when I looked at the back side of my bill and saw I was still being charged for renters insurance on a home I hadnt lived in for almost three years. It was a small 10$ charge but I remember distinctly asking them to cancel this charge as I was considering getting the same service here.To make a long story short, after weeks of back and forth mostly me calling people to get an answer, the nicest lady in Kays office was told to call me and let me know that I would receive none of this money back, and that Kay was sorry. Now, I do not really expect all of that money back, maybe half, I mean I could have looked at the bill, but I trusted my agents representatives ability to do what she said she was and the fluctuation in my bill of anywhere from 7-15$ really never gave me a warning that something was going on that should raise a red flag.Here is what REALLY pushes me over the edge, Kay Riordan had no problem collecting my premium for all of this time, but when it came down to it and her office had screwed up, she didnt even have the common courtesy to all me herself and say listen I cannot give you a refund, but I can promise you I wont let this happen again and I am sorry. I believe it would have taken about 3 minutes of pleasantries, and though I wouldnt have been pleased that she wasnt minimally meeting me in the middle, I could have looked, but her employee screwed up right, and I would still be a mostly satisfied State Farm customer. Now, I am this person who resents that this woman who I have never seen made money off of me, while she was doing god knows what.BEWARE IF YOU USE THIS AGENT YOU ARE NOT LIKELY TO EVER HAVE ACTUAL CONTACT WITH HER. SHE DOESNT CARE ABOUT THE VALUE OF HER CLIENT BASE AND IS DISCONNECTED FROM THE REAL WORLD WHERE A CUSTOMER HAS 100s OF CHOICES!

Great staff and agent

Excellent in everything.