I was thrilled with the service we received! They arrived and got right to work. Professional and detailed. Highly recommend them!
Excellent company !! a highly professional and caring team. They worked out a considerably lower price, despite matching all the services and features offered by five other competitors. Everyone of their team members were caring, professional and had an ownership attitude.We had two new units installed along with duct cleaning, Extremely happy with their work. Highly recommended.
Powers Heating & Air is the best and most honest and caring heating and air company I have ever used. John is the greatest serviceman what am!! This company is a five-star company as far as I am concerned!!
We had an appointment but the technician was delayed and couldnt make the appointment. They didnt call back to reschedule. When I called them one week later, they scheduled me for another week out. Now my service will be over two weeks after my scheduled appointment.After my initial post above the company immediately reached out to me to reschedule with a much better time. They certainly take these reviews very seriously which is excellent.
Got my heat fixed for a reasonable price. Friendly knowledgable techs able to improvise with alternative parts. Would call again.
Powers heating and air got our freon refilled quickly during the coldest part of this season so far. Love that they came right out!!
AMAZING! We needed a new heating and air system to replace our 35 year old system. Ryan worked with us to give us the very best deal that would work in our budget. Chris and Cody arrived to install the system on time and ready to work. They were very professional and confident. They explained what to expect from beginning to end. They asked if I had any questions and then got to work. Tarp was laid down to protect the flooring. Chris worked outside and Cody worked inside. Our old Dinosaur put up a fight but between Chris and Cody, there was no problem. When job was completed, Chris and Cody explained the new system and then showed us how to use the new thermostat. Clean up was done efficiently and you would not even know they were here.We have 2 neighbors with Dinosaurs and we will definitely tell them to go to Powers Heating & Air.Thank you
I have used Powers for 11 years ever since I did a comparison between 4 local companies and found they were the best in price and flexibility. First they fixed a system that had been in the crawlspace and was not engaging the furnace. They fixed the furnace and recommended I replace the AC part (but NO hard sell) since it had been under water due to flooding the crawlspace. I decided not to replace and the system they installed(and the flooded out AC part) is still working well. Over the years I have needed various fixes and always receive reasonable prices for their work and I am confident that they know what they are doing and only fix what needs to be fixed. 2 years ago I decided to replace completely one AC unit including furnace and outside unit along with moving it to the other side of the house(so new line set). Ryan was my sales associate and did a GREAT job at explaining each option (still no hard sell) and pros and cons. I purchase and they installed the unit. There was one error on the installation where the new line set was installed that allowed a squirrel to sneak in my attic couple of years later. I noticed the issue and Mike (service manager) personally inspected it and they repaired the issue free of charge. (this included at least 2 hours of work since the little bugger had chewed through the control wires)I am very pleased with Powers and the service they provide. I am actually waiting now on my 1:00 pm appointment for an issue I am having at a house I just moved into and have every confidence that if it can be fixed, they will do it within my budget and if not Ryan will help me pick the right replacement unit to meet my desires.
Always on time. Always guarantee their work. This past Summer while we were in Triple digits, my air worked perfect and cycled on and off and kept my home at the exact temperature I had the thermostat set on.
Chris and Cody cleaned our duct work today. This is the first time we know of that it has been cleaned in our 15 year-old house. We have a mysterious odor in one particular location. They worked and worked and worked to remedy the situation. They were both so polite, responsive, and went above and beyond to help us solve the problem. Weve been customers of Powers for over 20 years, and appreciate their top-notch service and care.
Good service technicians - friendly and mannerly. Ive used them regularly for 10+ years, and what strikes me is that they are consistently the smartest company from a AC tech standpoint.Instead of defaulting to buy a new unit, they service your existing unit. If they tell you that you need to purchase a new unit, then you can rest assured it is time to invest.
Thank you John for taking care again of our HVAC to make sure its in best working order to beat the Georgia heat this summer.We have been using Powers Heating and Air for over ten years and enjoyed complete satisfaction with their services. Their technicians are always on time, polite and very professional.
We could not be happier with Powers Heating and Air!!! They are an honest and reliable group in every way from equipment estimates to repairs and yearly maintenance. Today John and Kelly were here for our Spring system clean. They sent a reminder the night before to confirm the appointment and followed up with a call in the morning letting me know they were on the way. They arrived promptly and quickly got to work. We had added a new system & I had for gotten to mention it when scheduling and because it was so new they checked it and cleaned it at no charge which was a pleasant surprise and then John explained to me how to clean it in between their visits. They noticed all the little details including replacing the batteries in our thermostat units....something I had missed. They took great care while working in the house and were quick, quiet and clean..even wearing booties over their shoes! They finished by checking and cleaning our outdoor units. One of the units is old-- and unfortunately, one that still uses freon which turned out to be low. (So glad they caught that before the GA heatwave of summer arrives). They recommended refilling and will check for leaks on the next maintenance service or if we notice an issue vs recommending a new unit right away.....saving us a lot of money as this point---- which is enormously helpful while we currently have a college tuition and a wedding to pay for....this was MUCH appreciated!!! Upon completion of their work they provided me with both written and verbal descriptions of all work completed and then asked if I had any questions or concerns which they answered in detail. All in all it was an excellent experience from two polite, and thorough professionals who take pride in their work. I am pleased and impressed with these men and the Powers company as a whole. They have earned my trust and loyalty & I wont hesitate to contact them for all our future needs. I highly recommend this company!! Kate Neely.
I have utilized the services of Powers Heating & Air for about 12 years now. The stories I have heard and you may have heard about service people not showing up as scheduled, being over charged for service or being told you need unnecessary repairs or parts does not apply to Powers. When Jason who is very experienced and professional, provides you an estimate you can believe that you are receiving a great price and you are actually having work done that needs to be done. I will continue to use them and recommend them to my friends and family.
Powers does all of our HVAC for our company and they are fantastic! Every quarter they do our preventative maintenance, which has saved us a couple of times when they were able to catch things before they became problematic. The technicians are always very friendly, professional, and efficient, and are able to explain things in terms that are easy to understand. We would highly recommend them!
From the bid with Ryan to the complete system install with Chris, Anthony and Trent, all was completed as promised. Each was professional, capable, and honest. They kept me informed of progress and worked well to finish the job in one day.
Richard and Chris came into our home and treated it, as if it were their own. The work they performed, routing the lines, and installing the ducts was awesome. Making sure to cover the carpets with tarps, and cleaning up at the end of each day. These guys were true professionals. Our new Lennox system works wonderfully. Ryan, the sales consultant, did a great job designing and bidding the job. This job was complex, creating a 2 zone system within a limited space. Richard did an amazing job ducting and routing within the boundaries of the bulkheads and closet. First class guys working for a first class company.
Jason was very professional and answered all of my questions thoroughly. I also like their paperwork as I think it will help me keep better records. They installed a new unit in a rental house last year and all is well.
Ryan came out to talk us through what we needed and what our options were. He was very cordial, thorough, and laid back. He was very accessible and helpful in the research and preparation process, as well. Ben and Bo came out to do the install and were also a credit to their company. Thanks guys! Yall are great.
John came to check our units and did a great job explaining what needed to be done. He was timely and professional. Great service. Thankyou.
We have used Powers H&A for over 15 years and the service and prices cant be beat. They have the best customer service hands down! The service men even came to our house one summer night at midnight!
Technician, Jason was fantastic. Very solid & knowledgeable! Even our dog liked him. Home town review, all seriousness, A++.
Theyll treat you like family.
Powers an AC/furnace unit 10 years ago. This unit began to fail June, 2016. I spent $400.00 over the course of a year on service and $1600.00 on a new breaker box at their suggestion. All to no avail. Turns out the unit was builders grade ang I feel they were making money to be first in line for a bid on another new unit. No thanks!
Great line of communication, service was fast and the technician was extremely helpful and polite. Highly recommend this local PTC company to anyone on the south side.
Excellent service!Would give 10 stars!
Very responsive on phone; Toni promised a call, to let me know when to expect the technician at my door--and followed through. John (technician) was friendly, knowledgeable, and honest.
If you want your AC and heating units installed correctly and maintained properly, use Powers Heating & Air.
Great service! Kelly and Jason did an excellent job.
Where do I start. This company did my whole house. Duct work,unit,the whole thing... They put the duct work and unit in at different times. My kids bed rooms duct work was split while they gave a bathroom and my laundry room direct lines. So my bathroom stays hot and my kids room stays freezing. Half of my house is freezing while the other half is warm. While my new unit was under warranty I came home to it not working. Powers came out and said it was a corroded breaker on the unit and that they didnt have one in stock. So they straight wired it and I never heard from them again. I called and they said that I would have to pay a service call even though it was under warranty. So basically I spent $8000 on a unit that was installed by a slack a$$ group that doesnt honor warranty. Do not use this company. Fly by nighters
Everyone I spoke to on the phone was professional, the tech came to my house right on time (His name was Caleb). He was knowledgable, didnt try to sell me things I didnt need and was very helpful. The call out charge was reasonable and I wasnt pressured into anything. I will always use this company again in the future.
Top notch people, service and integrity. Highly satisfied with the new system.
Best heating and air company in the area! I wouldnt work with anyone else!
A++