Great response & repair. My technician was so friendly and explained the issues. Top notch company.
We loved working with trinity air to replace our old HVAC system. Great service and reasonable pricing. Mark was a pleasure to work with.
We had our yearly AC maintenance today and we can’t express enough how much we love having Trinity Air as our heating and cooling service company. Their technicians are very professional and courteous. Their office staff is phenomenal. They offer great service and pricing. They are very responsive. They go above and beyond to meet customers needs. My husband says it’s great to deal with an honest company. They are a diamond in the rough! Our tech Nick gets a five star review he’s a very pleasant respectful and informative young man.If your looking for a heating and cooling company look no further they won’t disappoint your expectations.
Gage and Trent did a very good professional install. Ray stopped by to check out the progress and kept in touch throughout the install. They all were patient with our questions and provided answers to everything helping us to better understand our new system and trusting the process. They cleaned up like they were never here. We got our ducts cleaned and replaced the HVAC for both the first and second stories in our home. They back up their work and we will have them maintaining our systems for years to come.
Just wanted y’all to know how disappointed I am with your company. The $89 service call, the $125 leak test, the $90 a pound Freon in my system that will be gone in a week.Had 2 other companies come out and give a quote of fixing and they destroyed y’all’s service and quote. Plus did a leak test and service call FOR FREE!!!! Y’all are an absolute joke. That’s for scheming $400 out of my family without actually doing a repair. Y’all should be ashamed of your business!For anyone looking to get some maintenance or service call done…there are tons of other companies out there that won’t break the bank just to tell you if and what is wrong! They will actually diagnose for free. Don’t do what I did. Do your research and use someone else!!
Truly the best. Expertly-trained techs, giving 110% effort every time.My Tech today argued with Trane on the phone to get an equipment replacement covered by warranty.Explained other problems he found...encroachment of bushes, insects in compressor housing, etc., to keep the system running tip-top.WAY Above & Beyond!If youre calling any other A/C outfit, youre shorting yourself.
Amazing level of service. Had a nightmare experience w a precious contractor who did not complete their job. Trinity Air made sure to send their Ace technician to ensure a positive experience. Nick was amazing. Made me feel so comfortable I signed up for their yearly maintenance package. They have def earned my business.
Jay was terrific! He helped me troubleshoot a thermostat issue via phone and text, saving me from requiring a service call. Sure will use Trinity (and hopefully Jay) in the future!
These folks were fast and efficient. Holds true for the gentlemen earlier who actually handled the install, but I think this review is specifically for Jake, who was friendly, COVID-safe, as well as being informative, and we even ended up bonding in being two Georgia boys who fell for our respective California girls!Great dude, wonderful work. Cool. Cool. Cool!
I have purchased 4 HVAC systems over the years. The Trinity team was by far the most professional of all four. Their Trane systems are top performers too. Mark Gibson was thorough in analyzing my needs. Installers Gage and Trent were super competent and friendly.
The service was amazing. Called initially for repair, but determined that replacement was the best way to go. Install was delayed, but that was due to the unit shipping (not Trinity’s fault). Nathan was amazing-provided good advice, great customer service-even lent is a portable ac unit to get us through. Nathan also followed up with us several weeks after the installation. The installation team was also great! Gage and Paul we careful, polite, and very concerned about not inconveniencing us. I’ll use and recommend Trinity from now on.
The appointment was easy to schedule and very knowledgeable and friendly office personnel. Convenient monthly payments. The tech was curtious, professional, and very knowledgeable. He worked clean, efficient and in a timely manner. Excellent company to do business with. I bought a system, had ductwork replaced and a vapor barrier installed a year ago. I would highly recommend.
Wow! A company TECH (Jay) that knows EVERYTHING about an AC unit!!! Very refreshing! Jay is the most knowledgeable tech Ive ever had work on my unit! I feel so well taken care of. Great personality, and so warm and friendly. Also, masked up...Very safe and responsible. Great company Trinity and JAY is quite an asset! Reward that guy! He knows his stuff!
David was excellent!! Went above and beyond. Exceeded all of my expectations
Ive been using Trinity Air for the 17 years weve lived in the area and they provide professional, quality service and not just for AC and heating. I cant thank Mark, Gage and Justin enough for using their expertise to solve a tricky gas appliance installation and venting issue for me. I called several other HVAC companies who dont even do that kind of work and were it not for Trinity Air, would be eating cold sandwiches again tonight. Thanks to all for your timely, professional and quality work.
Nic was very courteous. Arrived on time. Explained everything that needed to be done. Provided estimates. Very professional. Hope he comes back in the fall.
Chapter 1My experience has been pretty good. I mean lets face it, no one WANTS to have to drop 10k on a new ac/furnace right? Im sure we could all think of things we would rather have spent that money on but our ac was OLD. Like one foot in the grave old when we bought our home. We lived here for 5 years before this one decided to croak. The whole time we knew it was going to go and one day here recently it finally did. It was very cold in the house and the furnace wouldnt work. So I call trinity and they send a guy out on a Sunday. Who works on a Sunday? Trinity does thats who and thank God for that. The tech gets out here and I give him the whole description of who what when where on the system. He nods and says well let me take a look. 5 minutes later our heats running again. He didnt give me the run around either, Im paraphrasing here but basically we both were in agreement the system was a POS and in need of an upgrade. I already knew this prior to his visit so it was no surprise when he validated my suspicions. I told him well lets replace it. Next, on Tuesday, another guy for quotes comes out, real nice guy by the way, we talk politics and various other subjects and he throws some options out here and there regarding the actual reason for the visit in between all of that and finally we talk numbers. By the way it was good he small talked, he didnt sound pushy at all or in a hurry and was the exact type of sales guy I would like to talk to. He says he will set up for it to be installed Thursday and Friday. Thursday for the actual machine and Friday the new duct work. Trinity was 2 for 2 so far. Thursday comes, which is today by the way, and these guys tell me if I dont mind them staying later they will do it all today. Do I mind? Im actually excited by his question. Why would I mind if you want to be an over achiever and just get it done? I wish more people had this work ethic. These guys didnt even stop for a lunch break. Trinity you better hang on to these guys the busted their butts today. 3 for 3 so far. Perfect on all accounts in my opinion. Your techs, your sales, and your contractors. Great work. Tomorrow your tech makes a last visit to do final checks but Im sure that will go well too. I dont mind paying for a premium system especially when the company selling it treats its customers like they have with me. Great work.
We have a maintenance plan with Trinity Air, and Jay was very professional and helpful when he came out to perform our winter heat check. Trinity installed our system and we trust them to keep it running and ensure it’s taken care of. I would recommend Trinity Air to anyone looking for quality AC service.
Super quick response, the technician was very informative. Came out on a Saturday night and arrived within 30 minutes of the call. Provided me with several service options of which I am considering. Not sure want you are paying him but you should probably do a little better. He is definitely worth it!!
Responded the same day I called. Technician was knowledgeable and explained everything to my satisfaction. Would highly recommend .
Dan was extremely knowledgeable and professional. He took the time to explain the health of the system and options at my discretion to improve performance. He shared his knowledge freely and there was no pressure to purchase any extra services.
Nick provided excellent service and kept us abreast of the parts needed along with repair timelines. He reached out to the manufacturer for parts under warranty to save us money. Would highly recommend Trinity.
I would recommend using Trinity Air if you need any heating air conditioning products. Ricky Thacker who is the comfort specialist work with us to make sure we were installing the right equipment to replace our old systems. He is extremely professional and down to earth. I highly recommend you work with him. They sent Luis and Geo to my home and these gentleman were extremely professional and made sure the customers knew what they were doing. They uninstalled and reinstalled 2 furnaces and 2 AC units in a timely manner. They never stop working until it was done. Then trinity sent Nic who very installation was completed correctly ran a series of test on all equipment to make sure they were running correctly and efficiently. One thing that impressed us was they clean up really well and everything was new and up to inspection code
Nic did a great and very thorough job of inspecting all of our units. He shared details along the way and provided a great summary of findings at the end of service.
Highly recommend Trinity Air for your HVAC service needs war installations! The service tech, Nic, Was very professional and efficient and explain in detail everything that he was doing to our units. I’ve dealt with many HVAC dealers in the past to service my units and this is by far the best service I have had!
Ricky, Nic, and the Justins were amazing as far as service, sales and installation of our new unit! Couldnt have asked for a better team!
Can I give them 10 stars? This company has fair prices and impeccable service! The technicians are polite, considerate, and efficient. I cannot recommend them enough!
Jay was kind enough to call me on his day off and walk me thru the procedures to program our thermostat, which was not working. He patiently told me each step and got it up and running! Thank you for your awesome service! It is so appreciated.
Trinity installed a new HVAC system for our home about 2 yrs ago. Pricing was reasonable considering one of the other major company quoted me almost double and another one was about 25% more. I did get quotes cheaper as well, but went with Trinity due to their great reviews. We still have Trinity come out and service our unit twice a year. Every time the service men have been on time and respectful of our home and family. Today was one of those days as well. The technician (Jay) came out, explained everything he had done and was very helpful. In today’s environment I can understand why people may be concerned letting strangers in their house. Completely felt comfortable with it being that he came in with a mask on. I completely recommend Trinity air!
Selling my house and I needed immediate work they came and where professional got job done!
Trinity Air is an amazing company. Our heating system had just broke down on cold wheather! The technician came right after I called and he figured out the problem. I will definitely use this company again when I need!
I was very happy with Trinity Air who I called when my furnace failed on a very cold January morning. The technician Vince showed up on time and was very knowledgeable. He took the time to explain exactly what was wrong and how to fix it. In no time, the heater was running properly. I enjoyed working with Vince and I will use Trinity again for any future problems.
Wonderful customer service! Nic our repairman was so pleasant and knowledgeable. He was so polite and explained the issue with our unit. He is a A PLUS employee! Thanks Tina Smith
Technician arrived on time and explained everything well. Gave us several options and recommendations. Would recommend!
Trinity conducted a maintenance check and found that I needed a thermostat to be replaced. It was still under warranty. The part was replaced a couple of days later. I received excellent customer service.
Service tech came out on time he was scheduled a was very ethereal and completed his duties on time and was very helpful in the time to make my payment and he did a great job. thanks for your service.
Service representative Nic Stopped by today to do my yearly heater service. He was very professional through knowledgeable. Thanks Trinity Air for Employing such a professional
Great experience . Excellent tech, Nic. Good communications. Highly recommended!
We had our HVAC systems serviced today. The technician was professional, thorough and friendly.
Mr. Dan Reynolds was an excellent technician, who performed at very high professional level.
Jay was awesome. Had a bird stuck in the heater blower. performed our fall maintenance while he was here. Trinity is a great company to work with
Trinity Air came out the same day we called them at the time they said they would. The tech figured out why our new Amazon thermostat wasn’t working and fixed it in a very timely manner. The cost was very reasonable. We would definitely recommend this company.
Nic was great! A wealth of information and so professional!
Very professional. Fixed a small issue and did not try to up-sell me other than the maintenance plan. Which was a good deal.
Jay showed up on the same day that I called regarding our heater that was not blowing hot air in our house. He told me when I can expect him, then called well ahead of time when he knew he would not make it on time.When he got here, he was courteous and friendly. He immediately got to work and walked me through the process that he is going through with his diagnostic equipment. In between, he was personable plus really knowledgeable about his craft. He figured out the issue and had the tools & equipment to complete job. The furnace immediately worked and I had a great experience with the service. I recommend their services 100%.
Very helpful and professional! On time and did a great job!!
Trinity is an excellent company to work with for all of our HVAC needs. Highly recommend their services!
We have used Trinity for 25+ years for our HVAC maintenance and have always had great service from them
Pleasant, caring and Professional are words to describe Trinity Air in Peachtree City GA. We had a new replacement AC/Heating last year and were pleased by the work and detail. Also took time to explain everything and answered all questions concerning the system.Also have maintenance agreement with them. The tech, Jay, was very pleasant and Professional in checking the systems out.Yes, I do recommend them for your AC/Heating needs.
The repair technician was very professional, on time, knowledgeable and friendly. He did an awesome job repairing our a/c at a reasonable price. We will always use Trinity Air for our cooling and heating needs.
My tech Jay was amazing. He explained my issue in a way that I could easily understand and made sure any questions I had were answered. I appreciate that very much. He worked quickly and efficiently. Great employees make a great company!
Miguel was awesome and professional! He came (masked - THANK YOU) and quickly identified the issue I was having and got it fixed in less than 20 minutes! He also serviced my HVAC system last year and it was the same great experience. Happy to continue working with this company.
Nic, is absolutely amazing!! Great and professional!
HUGE 💥 SHOUT OUT Bradley Hoff Trinity Air - Heating & Air Conditioning late night call!Thermostat said 84 🥵 we had issues!Called him at 7:39pm and he was at our house at 8:05pm!AIR back on 💯 within Minutes!!! 🥶Also noticed a few other things that needed attention that were just fine for now, but he corrected for longer life span - less issues!GRATEFUL - HIGHLY RECOMMEND!!!#REMARKABLE SERVICE!!! 💯Thank you sir!!!
Dan provided great customer service, explained my situation in detail, and made sure everything was in working order prior to leaving.Thank you!!
Mike from Trinity Air Heating & Air Conditioningshowed up this morning on time and took care of our problem. Very professional young man you have working for your company was very knowledgeable not only on the worked he preformed but customer service he provided can only come from the individual something that can not be taught by a company but by how he was raised.We will definitely ask for his service again.Thank you for taking care of your employees it shows in their work.Phil Hutchinson
Trinity Air is such a professional company! I’ve been using them for the last 20 years and every time my experience had been wonderful! They are quick to respond, extremely polite and honest. I highly recommend Trinity Air! They are A+ in my opinion.
Great experience. Knowledgeable, patient, and answered all my questions.
My A/C stopped working this morning and Trinity Air had Mike out to me by the afternoon. Mike was very professional and worked diligently to find the issue. He explained the issue and what future maintenance may be needed. The whole process was simple. My house is cool and the family is happy. Thanks to folks at Trinity Air!
Trinity Air is the best. I love and I am very well pleased with their services. They have never left me disappointed
Great experience with everyone I came in contact with. All were professional and knowledgeable about their job. They believe in the product and I highly recommend this company to anyone.
Jay was extremely professional and thorough. Took time to explain any issues he found and the resolution. They were able to come out the same-day, arrived on time, and quickly resolved my AC issue.
Great job. Very professional.
They always have the nicest technicians. Very courteous, respectful and professional. I have never been disappointed with any service they have performed for me.
Jay was awesome during his visit to our house. He was very knowledgeable about everything we spoke about and answered any questions that we had. He explained everything in detail prior to and after anything he took care of today. Overall it was a great experience and I highly recommend Trinity.
The people who installed my system were very knowledgeable. They did an excellent job,they were here 8 hours but also did a duct cleaning. Im extremely happy with there job.
Professional; well done.Highly recommend.
Jay was very professional & knowledgeable. Since we recently moved into our house, he explained everything about the unit.......thanks Jay...
Jay arrived on time as promised by Trinity Air. He explained everything that he was doing. Jay did an outstanding job, and infact went above and beyond what was required. He always has a positive attitude and is a pleasure to work with. Everyone at Trinity Air did a great job at addressing the issue I was having. It was handled professionally, courteously, and very expeditiously. That is the mark of an excellent company.
Did a great job. Got to me quickly.
We had great service from Trinity Air Heating & Air Conditioning. Our technician we used retired and we needed services, so we were looking for a long term company. So glad we made the call. Jay was professional and helpful with our problem. A great experience from beginning to end!
On a Saturday afternoon, a competitor supposedly repaired my cooling problem but after an hour water was gushing from the air handler. I called back said they could not come back until Monday. Frantically I called every possible ac repair place in Atlanta and only Dan with Trinity Air could come out before my guests arrived later that night. Dan was very professional and diagnosed what the problem was right off. He fixed it and we havent had any problems since. The unit leaked a bit more that night and he explained it was probably residual that was trapped in the insulation part at the bottom of the unit. He volunteered to come out the next morning to make sure and told me if it got worse to call him back that night. I didnt have to call back that night but he did stop by just to check the next morning. Trinity Air has a customer for life- me! I can not recommend them highly enough!
I called late last night when my A/C stopped blowing cold air. They offered to come out last night, but I said the next day would be fine. Initially they said they’d come between noon and 5pm. Jay came closer to 11am. He figured out the problem and we had cold air before noon. Excellent!
Mike was our technician who was prompt, polite, and very effective at his job. This service call was for maintenance, bowever, I will be using this company in the future, when needed. I appreciated his work ethic and kind and polite demeanor :)
Service call was scheduled, technician called prior to arrival. Was within the time frame quoted. Was professional and efficient in his work. He was also a very pleasant person to deal with. Advised as to his recommendation for a part but was not pushy about it. Wish all service techs were as nice to deal with.
Great company. Beth is very friendly and helpful when you call and Dan is always prompt, very polite and I completely trust his advice and guidance. Nick also is very professional and great. We have a yearly maintenance plan and we’re never disappointed by anyone performing our service. I highly recommend Trinity Air.
Five stars ALL around. Trinity Air was recommended by my mother who has been using this company to service her home HVAC.Paired with a great technician named Mike. He was very knowledgeable & thorough with inspections due to the age of my HVAC. He also was communicative by answering ALL my questions about the unit. Thank you for you impeccable employees Trinity.I highly recommend due to quality, value, professionalism, & responsiveness!
Jay came to fix our air conditioning unit. He was very nice, professional and I appreciated the care he took with shoe covers and face mask. He fixed the issue quickly and recommended additional services but in a way that made sense and was not a high pressure upsell. I highly recommend Trinity Air!
We had a wonderful experience with Trinity Air. The technician arrived exactly on time and was professional and courteous in taking care of our service needs. He provided quotes for all services before performing work. We were very pleased with their excellent service and would highly recommend them.
Kyle did an outstanding job on the repairs for my HVAC system. He was professional, personable and knowledgeable. I would definitely recommend Kyle and Trinity Air for future work.Excellent service!DDU
My first time using Trinity and it was professional and overall a great experience. More to come.
Vince was great. On time and very Professional. They called to let me know he was on the way and he arrived right on time. I highly recommend Vince and Trinity Air.
I’m very happy with the Trane heat pump that Trinity Air installed for me recently . I’ve been using Trinity Air for all of my heating and air-conditioning needs for the last 18 years. They are the best in the business!
Brad was amazing, he went above and beyond to fix our a/c issue. He is a great guy and Trinity is a great company. Use them without any hesitation!
Mike Sharpe, was fantastic, friendly, informative and extremely helpful. You have great company representation with Mr Sharpe. Very pleased!
We had a wonderful experience with Trinity Air Inc. who replaced our AC and Heating units and would highly recommend them. Both Gauge and Paul were courteous and worked hard to make sure we were satisfied with the completed work.
Jay did an excellent job of troubleshooting the issue I had with my AC unit. He had the part needed and completed in a timely manner. This was a warranty issue and handled professionally.
I had a new system installed along with new duct work. The crew did a great job. I received prompt, professional service throughout the process. I highly recommend Trinity Air.
Service man was very knowledgeable and friendly.
Very friendly technician, very knowledgeable about my system. Answered all my questions about the system and remote control of the system. i would recommend Mike anytime.
Sales people and techs were promt and courteous, arrived when scheduled. Workmanship appears to be very good. A great experience overall. Thanks.
Been using Trinity for several years after trying a couple other HVAC companies in the area. Comparable prices or better but the quality of service techs and reliability of work is markedly better. Bought a new AC system from them and they were the best of the 3 quotes we got with good finance plan (0% same as cash via wells fargo on a Trane unit). Overall, very pleased with no complaints either when they were trying to keep our old unit going on its last legs to save money or when we finally had to bite the bullet and buy a new one.
We have been using Trinity Heating and Air for about 20 years. Today April 9th we had some AC issues and the technician went above and beyond his call of duty. This professionalism and desire to make things right were so obvious. I am extremely happy with the service!
Everything from making the appointment to the completed service was just right. Jay was on time, polite, and professional. Excellent service! Thanks.
I’ve been a Trinity Air customer for 3 years now. Trinity installed a new Trane 2 stage high efficiency HVAC system for me about a year ago. The technology is relatively new and required several technical visits to get correct. This is to be expected and each call was made and the deficiencies corrected.Each call I made about a humidity problem or a air flow problem required a transfer to the service department. My calls for service were answered by a very professional and knowledgeable employee. She always provided me with a time slot that worked with my schedule and was a joy to talk to. Thank you Brandi/Brandy for your fantastic customer service. I’m sure you don’t get to hear it enough; you are appreciated. Keep up the good work.
Very professional and great service.
Jay showed up on time and was very detailed. Showed me ways to improve ac and didn’t try to add on items not needed. Great service and will def use him again!
Jay was professional, knowledgeable and courteous.Best rep I’ve had in a long time! Please keep him on our account.
Trinity Air is wonderful! Dan did a great job at our home today. He was respectful, friendly, and efficient. He clearly shared all the details of his findings and answered all of our questions. Thank you, Trinity Air!