Although I miss Dr. Robbin Okamoto very much, I truly appreciate Dr. Bigley as an awesome and professional addition to the staff at Okamoto dentistry. He is always positive, friendly and relaxed with something pleasant to say. My dental hygienist, Loralee is the best! Always thorough and meticulous, yet gentle. The front desk staff is also awesome. So thank you and a shout out to the Okamoto staff as well. You all do such a great job!
Wow just called to schedule an appointment, the lady picked up and I asked how much was gonna be to do deep cleaning, she started asking weird questions as why do I need it and who told me to get it???? And after I explained that I was gonna get implantation and I needed deep cleaning before it she just hang up the phone. Wow. Service is just above and beyond
Very professional and accommodating of your needs, especially fear of pain! They clearly layout the treatment plan and review options like when to have work done or less costly alternatives. The office is very conscious of both COVID and regular health and safety so are always clean and well organized. I just found out they offer nitrous oxide though Ive yet to use it, which means they are pretty good without it! I highly recommend this practice as they will find the treatment and practitioners that suit your needs, like I get the super gentle hygienist that uses the right amount of topical anesthetic to make cleanings go more easily!
Ive been a patient of Okamoto Dentistry for 30+ years. The original Dr. Robbin Okamoto retired several years ago which I was sad about as he was a great dentist and a good person. That said, he left his practice to his daughter-in-law Dr. Geri Okamoto to run and she is wonderful too. They both have a gentle touch and make skittish dental patients like me feel as comfortable as possible during treatments. My hygienist Donna is also very thorough and gentle and the office staff is friendly and efficient. Everyone there seems to enjoy their jobs and work environment so the patients feel comfortable as well. Id recommend Okamoto Dentistry to anyone!
Excellent practice. Very professional and knowledgeable hygienists. Very friendly and helpful staff.
I arrived a few minutes early for “emergency” appointment. No waiting. Gloria got me situated and asked a few questions regarding the pain I was experiencing in upper tooth area. She tapped around the area and located the exact tooth and quickly took an x-ray. Dr. Bigley came in and reviewed x-ray and examined the tooth. Informed me that my teeth were a little out of alignment causing this specific tooth to bite down too hard resulting in bruising underneath the tooth and the pain. Solution was to grind down the tooth to “even” it out with the tooth it was hitting. Pain was lessen immediately. Told to give it a week of “rest” eating soft foods. Come back if pain doesn’t disappear. Whole visit took about 20 minutes. Gloria also reminded me that they have staff on-call if need to come in over the weekend. Visit was brief and effective.
Best Dentist ever! Everything about this office from the staff up front to the hygienists and dentists is amazing!
I was treated warmly but also professionally this morning, AS USUAL.My safety (and theirs) was very much at the top of their list, while at the same time I felt comfortable, secure and well-taken care of by technicians and the doctor.What a well-ran office and also a caring group of professionals.
Professional, thorough, friendly, concerned. A wonderful group!
I have been going to this dentistry office for all my adult life!!! I wouldnt be anywhere else for my dental needs! The changes they have made since re-opening after the pandemic lockdown are fantastic and make me feel safe and so well cared for! Thank You to the whole staff!!!
I have been getting my dental work done here for about 30 years. I have never had other than an excellent experience. Competence, courtesy, helpfulness, endless patience, cutting edge technology, thoroughness, and caring are the words that come to mind when I think about my friends in this practice.
The hygienist make sure you wash your hands before and after your cleaning. She made sure you put your mask on after the treatment. She is very professional and makes you feel comfortable and safe in the appointment. They are the best for all your dental care.
My favorite dental provider since 1985.
I have been going to Dr Okamotos office since I was a little girl . Having moved away and returned and moved away again that while visiting here I have just had some work done. Dr Bigley and Gloria work as an efficient team, as one. I am explained all the procedures as hes doing it and is willing to show me what he does on the computer. I was able to get a crown and a filling done in one sessionI was reminiscing how dentistry has advanced from the time I first sat in his chair more than 60 years ago. Arlene, the hygienist, was also very informative and friendly and knew the rest of the family who still comes there.I appreciate all the updates they did to their office and their covid-19 procedures. It makes one feel very protected and well taken care of.Dr Os office feels like one family I have long since known.
Great people. Very caring.
I have been a patient of Okamoto Dentistry for years. They have gone above and beyond for the safety of their patients since the pandemic. It is clean and Covid up to date with extra equipment and protocol in place. Feels more like an oral care hospital with the extra care for safety. I have had different techs work on me and they have all been great. Donna is my current tech. She is very professional, educated and fun to talk to. I enjoy her energy and love how she helps me with my oral care. She ensures you are feeling comfortable. I highly recommend Okamoto Dentistry.
Okamoto Dentistry has always provided my family and I professional and very friendly service. I really appreciate that they continually stay up-to-date in their procedures and equipment. One day, I lost one of my front teeth. Being in the public eye demanded I get immediate attention. They responded to my need with amazing results.
Another excellent hygiene appointment with Donna! Shes terrific and has really helped me improve my dental health!
I have never had a more complete cleaning of my teeth. Everyone was friendly and helpful.
First visit and very impressed. As a retired Senior Staff JPLer, I recognize cutting edge when I see it. Great expertise and personalities, from the Doctor, to the Technicians, Hygienist and Office Staff. All capitalized deservedly. Never had so much fun visiting the dentist. They were also all so extremely careful regarding safety during this time of Covid-19. I would highly recommend them.Shannon Jackson
We are patients for over 20 years. This is the very best dental office.We cannot even imagine going anywhere else.
Excellent visit. Awesome Hygienist. Thank you.
Excellent, timely and professional service. Lots of attention to detail and safety in these times.
Great people, great dentistry.
Great little office - using COVID level precautions too. Also they are straight up and up. I went in there thinking I was going to need a crown because of a cracked tooth and they said - nope! Its a small chip, we got this, and I was out of there in a hour. They could have said Yes and made themselves a quick $1600, because I thought it was definitely a done deal. Also just all around nice bunch of people. Recommend them highly.
My visit was comfortable and felt safe. Dr Okamoto’s staff has taken every precautions possible...Arlene showed me the different tools and equipment... to ensure a safe, sanitized, and healthy environment during this crazy Covid era. I felt comfortable, safe, and at ease. I’ve already scheduled my year’s appts :)
Always professional! I recommend this office!
In.A.Word: EXCELLENT.
First time back since the shut down. Same great and friendly service with additional protections to minimize the COVID-19 threat. Was very happy with the new protocols and the continued communication with their patients.
They do well by reminding you of how you can do better for flossing, brushing, etc. And the goodie bag at the end provides the next toothbrush, etc.
This is a great dentist office. I went through a lot of dentist until I found Okamoto. Have been going there 20 years and would not go anywhere else.
Always well organized, friendly and during these time very safe
Very professional, efficient, clean environment, and friendly. I would recommend them to anyone. This is the only Dentist office I go to and recommend.
Always friendly, always efficient, always punctual and always highly skilled. With Covid 19 they have created a very safe environment in their offices.
As Dr. Geri can attest to I have great anxiety whenever I have to go to dentist. However, from the moment you walk into the practice everyone is so helpful and friendly that you cannot but feel relaxed. Dr. Geri has an amazing way of making me feel at ease and diminishes my anxiety to such an extent that I don’t dread going to the dentist anymore. From teeth cleaning to crowns Dr. Geri’s dentistry does exemplary work. I highly recommend Dr. Geri and her practice to anyone looking for an exemplary dentist. Can’t wait to transfer my kids from their pediatric dentist to Dr. Geri as they get older.
Okamoto dentistry is by far my best experience at the dentist my whole life. You have a world-class doctors but yet you still feel like you get that personal care. Which is great for someone like me whos always been a bit afraid of going to the dentist. I highly recommend this wonderful Pasadena institution!
Friendly, fast, and efficient. Just moved to Sierra Madre. Chris is now my regular dentist.
I truly don’t want to rate this low since the doctor is great. So I give two stars. But the billing department is terrible! They can’t wait one second for me to discuss with the insurance company and get paid.They just keep saying they need the money paid by me now which is thousands of money when I have insurance. Most hospitals I have been to can give a minimum amount and holding period.Terrible stuff! Won’t come ever
Dr. Geri and the whole staff are THE BEST!!! Their services are solid, the offices always clean, appointment system is smooth. Park in the structure at the end of Alessandro Place, south side of street. Walk up the stairs, cross the street and enter the building there to take the elevator up to the second floor.
Dr. Geri Okamoto provided excellent and thorough service during both of my appointments. Her staff was helpful, courteous, and efficient. During one of my appointments, Dr. Bigley consulted and was very informative and knowledgeable. The front staff was kind. Had a very positive experience.
Dr. Geri Okamoto and her team are wonderful, highly skilled, utmost professionals, but also very nice people. Theyve taken such great care of me and my friends, I highly recommend them.
Geri Okamoto and her team are a Pasadena institution. They are warm, kind and courteous and I cant think of a better place to do your dentistry. Makes dental work less of a chore.
Very safe and friendly and high quality
Great dentist! Friendly staff, and Dr Geri is the best. Highly recommended!
Absolutely the best!