Alpha Plumbing was recommended to me by a friend who had to have almost all of her pipes replaced. She was right when she told me that they were easy to work with, scheduled quickly, and did a great job. Liam repaired 2 leaks in the basement, one of which was from the toilet on the first floor. He was very polite and friendly, and it was obvious he knew what he was doing and completed the jobs quickly. I will use them again, and highly recommend them.
Used them to inspect my septic drain fields for precautionary reasons. They were very helpful in explaining what they were doing and they were very reasonably priced compared to actual septic companies. Very helpful in determining current state of drain fields
Andrew B was great! Arrived on time, addressed our concerns quickly and went right to work. He took the time to explain what he was going to do and then did exactly what he said.Also the office staff, I forget the lady’s name, but she was terrific too! Very attentive to our needs/concerns and even gave us a contact name for an issue they couldn’t address.Alpha plumbing has a great team in place and truly knows what customer service means. Highly recommend Alpha Plumbing for all your plumbing needs.
Great company who showed up on time. Great customer service and the repairmen were very knowledgeable and extremely courteous. One of the best experiences Ive had.
Great service! professional, honest, on time and reasonably priced. thought i would need a new garbage disposal but they unclogged the one i have and showed me some things i didnt know for next time i have the same issue. also replaced a p-trap pipe in the MBR. Thanks for great work.
Today, I had my main waterline replaced! OH MY! Let me tell you, Matt, Billy, and Jamie are exceptional. I am very impressed with the work they did and how clean everything was left. The quality of work Alpha Plumbing provides is unmatchable. They are masters at what they do.Brian was sent to my house during my very first service call. He fixed a leak that three other plumbing companies and two contractors couldnt identify or fix. I have been a happy customer ever since. Alpha Plumbing is a trustworthy company - a keeper and top notch plumbing company. I am thankful I found Alpha Plumbing. They do the job right.Thank you Alpha Plumbing for everything you do! - Kim C.
This is the third visit (this time for tankless water heater install) from Alpha Plumbing and each time we have had a great experience! The technicians (Andrew and Austin) arrived on time and ready to work. I spoke mostly with Andrew who is the consummate professional. He explained everything and answered all my questions. He was very personable and polite as was Austin. They worked well together and completed the job when expected. A very professional installation and cleanup! Alpha is our go-to plumbing contractor.
I called the company and their response was extremely quick. The technicians that came on site were very polite and knowledgeable.. They were able to answer many questions of mine as well as fixing the leak in a very short time frame. I very much appreciate this company and will certainly use them again!
They got to the heart of the plumbing leak and answered questions about other plumbing issues while here which was very helpful. Just wish they told us that the drywall repair would require either a projecting patch or a redrywalling of the whole wall since the compression straps on the pipes project out beyond the wall plain.
Weve used Alpha a number of times and theyve always come through and at the best prices. Will continue to use them for future services.
The service, personnel, and responsive time was exceptional. I will not be using anyone other than Alpha Plumbing moving forward. They are very knowledgeable and willing to explain everything (multiple times if needed) without making you feel as though you are bothering them. Highly recommend.
This company is spectacular - it was smooth from the beginning scheduling with Lorraine and then Josh was awesome when he came to complete the job. Our job was probably a simple one just replacing an anode rod with an electric one, but the price was fair and the service was impeccable; I even learned a bit more about our new water heater. I’d 100% recommend Alpha to anyone in the area who needs some plumbing work done in their home.
If I could, I would give Chuck and his company 10 stars! Chuck and his team went above and beyond to help me resolve a difficult plumbing situation, even after it was a job that his company could not complete due to safety issues.I bought a new townhouse in February 2021. A few months after settling in, anytime we used the water, the sinks began stopping up and the basement began flooding. After a visit from the county, it was discovered that my sewer pipe was broken, and had been for many years (lesson here: always pay to get your pipes video inspected when buying a property). At the time, the county informed me that the repairs were my responsibility. With my standpipe being located 10.5ft underground, surrounded by a sidewalk with power lines and everything else running underneath this was going to be a job that was costly, dangerous, time consuming, and disruptive to my neighbors.After numerous plumbers came out, I called Alpha Plumbing to see if it would be possible to repairs the damage using the new trench-less pipe repair process. Chuck, the owner, came out for a diagnosis and after determining we would not be able to repair the pipe using the trench-less method, devised a plan to dig to make the repairs. Beforehand dig day, Chuck even took the time (it was a crazy long time on hold) to speak with my Home Warranty to explain the repairs. Unfortunately, my home warranty would not cover the repairs even though I had an exterior sewer line policy. Disappointed, I was still ready to move forward because Alpha Plumbing offers great financing and payment options and this pipe had to get fixed.When Chuck and his crew showed up on the first day of my work vacation to make the repairs they were unable to complete the repairs due to excessive water flooding and worker safety. At this point, most plumbers would be done and move on. Not Chuck. Not only did he not charge me for the unfinished work, after speaking with a one of his professional contacts, he found county drawings for my community that demonstrated that the standpipe was within the county utility easement. Using those drawings and the plats from my assessment, Chuck returned that afternoon to measure and document the easement and the location of my pipe within that space. The next day, Chuck emailed the Countys Department of Public Works on my behalf to explain the issue and lobby for them to make the repairs. I spoke with Chuck on the phone and thanked him profusely. He told me to enjoy my vacation and that he hoped when I returned the issue would be resolved. The next morning I received a call from my daughter that the County had arrived and was repairing the standpipe.There are not enough words to express my gratitude to Chuck and his team at Alpha Plumbing for going above and beyond to help a customer resolve their plumbing issue. Chuck is not just a fantastic business owner, but wonderful human being, and great citizen for our community. Chuck will be the ONLY person I call for all my future plumbing needs.
This is the third time we’ve used Alpha Plumbing and they always do a superb job and go above and beyond the call of duty. Today they installed a new sump pump and backup sump pump. Their systems are great quality and well-designed to ensure problem-free operation. Their integrity is second to none!
Had a utility sink installed. Brian was very professional and he did an outstanding job. This company offered the best price and best service. I highly recommend them. I plan to use them again.
Getting my tub drain pipe repaired was an Excellent experience. My church uses Alpha Plumbing so they were the first company I called. Setting up the appointment was very easy and pricing was explained to me up front. Brian (the plumber who came to my house) was very courteous and easy to talk to and answered all my questions. What he was able to do in a short time would have taken several hours for me to do, running to and fro to the home improvement stores to get all the right components for the repair. The tub drain pipe configuration wasnt a normal setup, but he quickly came up with the parts to complete the repair. Brian also inspected other components associated with my tub and found everything in order. I will definitely call Alpha Plumbing for any future plumbing problems that I cant solve on my own. I am an handyman type of person, but plumbing is always a challenge. Thank You Alpha Plumbing for a job well done.
They moved the gas line to a new location in our kitchen. They came and did it the same day that they gave us the quote. They were professional and clean and we were very pleased with the service.
So your tech showed up late and I said nice of you to join us. He immediately wanted to fight. Then you all did the job and told me one of the toilets I bought was broken yet you charged us for both because you wanted to be nasty on your end. So there is my $400 I hope you are happy. I tried to talk to you and your tough guy tech that wanted to disrespect me in front of my wife. Way to go buddy. Thanks but no thanks. Happy to have a real conversation with any of you anytime
Alpha Plumbing came to test our backflow preventer as required each year in Maryland. I was thrilled that they could fit us in the very next day. They were prompt, professional, and very competitive in their pricing. We highly recommend their business.
Top notch from initial contact to the very end. Professional, courteous, and highly skilled. Will not hesitate to use Alpha plumbing again.
Josh was very helpful and responsive to our sewage issue. Within two hours it was all taken care of and repaired. Great conversation and professional. Would highly recommend!!! These guys are life savers for sure.
After several companies I ended up choosing Alpha for my bathroom addition. Chuck cared not just about the current project but any future plans I had for our new home so that they could take that into account when handling their portion. Their professionalism each time they came out to do work was unmatched by any other contractors I have hired. The crews always cleaned up after themselves better than they found it and ensured any questions were answered as well as fully explain the work completed. I will continue to use Alpha Plumbing for all of my future projects and highly recommend them to everybody in need of their services.
Liam was on point today. I had a clog in the line of my downstairs toilet. Liam came in was given the senerio I was facing an knew exactly where to check an wasted no time to clear the clog. He was very professional an very very knowledgeable. Overall Im very pleased with him and alpha plumbing. Would happily recommend this company for any plumbing issues. 10👍
I found AlphaPlumbing through a quick google search after my husband noticed our toilet was leaking. They were able to schedule a tech to come out to our house the next day; Josh was super nice and very efficient! Will definitely use their service in the future.
Dan installed a pressure reducing valve. He and Logan were friendly, personable and efficient. Explained things well, answered all my questions. Great experience!
Excellent service, would highly recommend.I was texted and called by the technician to let me know he was on the way. They were professional, friendly, explained everything as they went along, and cleaned up well before leaving.
Liam was very professional, took care of the replacement of the garbage disposal despite multiple people constantly talking to him. He was extremely meticulous and did an exceptional job. He also looked at a toilet that takes extra long times to flush. He detected an issue the flow valve, went to his van and ordered the part for me and said he will come out and put it in when it arrives.Liam is a great asset for Alpha Plumbing. He is a super employee. I would hire him in a second.
Wow what a great job they did! Came out the the house for a quote very quickly and did the work in a timely and professional manor. Will definitely use them again.
One of my children threw a toy in the toilet and we couldnt get it out. I called up Alpha Plumbing and they scheduled an appointment for the next morning. Bob Taylor called me the morning of and verified our appointment. He showed up on time and got right to work. He ended up needing to take the entire toilet off to get this toy, but he worked quickly and efficiently. I am very pleased with his work and my toilet finally works again! The one and only complaint I have is that he wasnt wearing a mask and was coughing in my house, so I was a little concerned. I have 5 young kids that are unvaccinated and Im trying to keep them safe. If he felt comfortable enough to come into my house maskless, I can only assume he goes into other houses like that. With there still being a pandemic, this is very concerning. Im hoping that the company will put protocols in place to make sure their staff is still wearing masks, especially in someone elses house. Other than that, it was very good service!
Liam called and arrived at my house at 9:20 before the even 9:30 estimated time. He was very nice and professional. He worked quickly and efficiently. The work looks amazing and Im sure it will last for years to come.
Josh was a fantastic tech, would happily reach out to him again for any future plumbing work, and would certainly recommend him to anyone in the area. He went through all of the repairs in a timely fashion and kept me updated on what he was doing and why he was doing it. He was also great with my dog!
Friendly and accommodating while making my appointment. Dan showed up as scheduled, gave me a fair quote, installed the water heater professionally and well and even gave me a free leak detect alarm for it. Highly recommend.
I was very pleased with Alpha Pluming. Liam was very professional and knowledgeable. Another plumber told me I needed to replace my leaking hose bib at a considerable cost. Liam fixed it in less than a minute by tightening a nut. I will definitely use Alpha Plumbing in the future and recommend them to my friends.
1 .Great Customer Service (call ).2. Great Price3. Great Job4.On time
I cannot speak highly enough about Liam from Alpha Plumbing. He came in to replace (and haul away) three toilets (with lots of stairs involved) and replace my kitchen faucet. He was super knowledgeable, focused on doing a good job, and then took the time to scope out another issue I was having while he was here so he could take that info back to figure out solutions (was too hard for me to explain on the phone to the home office when I set up this first job). You better believe I am having Liam back to handle what will be a rather significant pipe fix. After 20 years of looking, I finally have my plumber. Thank you Alpha Plumbing!
Liam was professional, courteous, respectful and competent. Alpha Plumbing was responsive and excellent communicators. The fee was very reasonable. If we need a plumber again we’ll be calling Alpha.
Mike was awesome. So professional and knowledgeable. Did a great job with installation and kept my house very neat and clean.
I called on a Thursday evening and had the water heater installed on a Monday. They showed up early and were professional and efficient. I would highly recommend Alpha to anyone needing plumbing help
These guys were fantastic. Came in and tried a few things then discovered our septic was messed up. They made a couple calls got our septic pumped right away, made the repair and things are great. I will be using Alpha for every plumbing issue going forward.
Great company! Came out on time and was quick and professional. Gave an accurate estimate, and was very honest about everything!
Arrived on time; diagnosed and repaired blockage in faucet; left area clean. Everything in a professional manner; pleasant personality. Alpha has become my plumber of choice after meeting Liam (toilet installation) and Mike.
Performed a backflow test on our septic system as required by the county. The service technician was on time, friendly, professional and did the work we needed without any issues. Reasonable price. I would definitely recommend.
The team from Alpha did a wonderful job. Unfortunately, the scope of work changed when they arrived on site and inspected my sprinkler system. As a result, they waived the consultation fee and were very accommodating in scheduling the repair. They gave me a fair price and were extremely friendly and professional. They also followed all health and safety protocols as well. I would definitely recommend them for your plumbing needs.
Dan and his helper were great. Pricing came in Line with what was estimated to me a debt they were quick and efficient.
Alpha is always quick to respond, show up on time and do excellent work. Prices very reasonable. Highly recommend
I am very happy with Alpha Plumbing, the owner (Chuck) came out to my house today to find out why my sewer line kept backing up after Ive had no success with the last plumber. He did an awesome job and found the issue. Will be returning for further work to make final repairs. Thank you for identifying this problem. Customer for life.June 15 2021 (Repair Day)Technicians Matt and Billy came out today and were able to make permanent repairs to my Sewar line, they both did an outstanding job even though there was unexpected ground water that slowed down the process, thank you guys for sticking through it, greatly appreciated. If I could add another 5 stars I would, but this will have to do 🌟 🌟 🌟 🌟 🌟
Liam was awesome. Fast, efficient and very personable.
I’ve used Alpha Plumbing multiple times. They are very professional from the wonderful person who answers to the phone to the expert technicians working in my house. They respond quickly, they provide very fair pricing, show up when they say they will, clearly explain my options, work quickly and always do an overall great job. I’m so pleased to have found a dependable and professional plumbing company. I highly recommend them!
Josh, the Alpha employee who was here was polite, informative, clean and quick. We’re pleased with the service we received. Prices were reasonable too. Hopefully we won’t need more plumbing anytime soon but we’d call them again.
I recently had two toilets replaced and two new ones installed. The cost was reasonable and every individual I spoke with was professional and friendly. They were also super quick and were able to offer an appointment the same day I called. I highly recommend and will be using them for any future plumbing needs!
The plumber that was sent out to do the inspection on my sprinklers tried to extract an additional $125.00 from my and I husband. The price that was quoted for the service to my neighbors and I was $125. He waited for one of my neighbors to arrive which was approximately 15 minutes and he didnt charge her a wait time. However, he tried to charge me $250 stating that there was an issue with my valve and that it needed to be replaced. My house is less that 1 year old and currently under warranty. He never asked to replace the part, he just went ahead and did it. I requested that he remove the so called new part and then miracleously it worked and past the inspection. I will never use this company since their plumbers are in the business of overcharging African Americans for the same service they provided to my 3 neighbors with the same homes that were built at the same time for the same service.
I used Alpha plumbing for a sump pump inspection. They were prompt, courteous and answered all my questions. They provided a detail inspection, check the backup, check the outside flow. They did a great job!Highly recommend them. Very knowledgeable and family owned.
Absolutely terrific. On time, reasonable charge, thoroughly professional. Masked, frienfly, clean, efficient. I highly recommend Andrew and this company.
Recently had to have a sewer line replaced due to roots in old cast iron. Had estimates from 3 companies. Unbeknownst to the people who came out, I was once a plumber years ago. I could tell that some of the things I was being told by the other two companies werent quite right. Score one for Alpha Plumbing. They also focus on this type of work as opposed to we do everything even though they are a full service plumbing company. Score two. Just read the side of their trucks. They also provided best price. Score three although item 2 was what mostly influenced my decision. I just felt they knew more about what they were doing. I was really glad that I chose them once they did work. Sewer Lines were 9 feet deep so considerable backhoe work. The backhoe operator was superb. Naturally there will be some damage to your lawn, but I was pleasantly surprise how little damage there was. Of course, as a homeowner you will have to renovate where trench was dug as expected. Again reasonable price, excellent work, minimal collateral damage.
Awesome! Josh was awesome! Replaced my garbage disposal with ease!!
Extremely happy we called Alpha plumbing. Mike and JD were extremely professional and had the repair done fast. Price was very fair and way cheaper than other quotes. We will definitely be using them again.
Alpha was super responsive and incredibly helpful. Ive used them twice. Ask for Josh; hes awesome!!
Alpha Plumbing provides excellent customer service, thorough work with recommendations, and fair pricing. I appreciate the employees professionalism, level of engagement, and responsiveness.
Liam was professional and polite. He reviewed the issues and began to work. He cleaned up after and reviewed the completed with work me.
This was one of the best companies and technicians I have worked with in a long time.
Andrew and Teton very knowledgeable, quickly fixed the issue, and moved everything back in place. They listened to me and I was very pleased with the excellent customer service. The best part was how nice they were, really made my day. They know what they are doing, the price was fair and less ham than two previous quotes. Will definitely use again and highly recommend!
I have used Alpha Plumbing a few times, but most recently in the past month for water heater and shower repairs. During their visit today, the technician took the time to explain the way my indoor plumbing system works after I had concerns about a possible leak due to a recent issue with a pipe. He was very patient and helpful.
Service satisfactory. Service Technician did a great job replacing old valve for refrigerator located at the basement and installed a shut-off valve at end of cooper line. He also installed a braided line from the shut-off valve to the refrigerator. Service Technician highly recommended
The team from Alpha Plumbing was top notch. On time, very communicative, professional and thorough. Highly recommended!!
Andrew was professional, friendly and did the job in a timely manner.
Wonderful company! Chuck, Mike and their crew, just FANTASTIC!
Excellent! From start to finish. Chuck was great to work with checking and planning the job. Even took a look at future work, and planned for that work with this repiping project. The crew called before ariving, and were all great guys! The work was clean and proffesional. The inspector came out the next day and looked over everything and passed the work. Commenting very clean work. I would recommend Alpha Plumbing to anyone needing work done. They have great people who care about the work AND each other. It seems like a great working relationship between them. I look forward to more work next spring/summer from these guys. I wont even price the work elsewhere.......I found my company
Liam came in with a huge smile and greeting. Such a good representation of the company. He was efficient and thorough.
Have used the company 3 times now, for different issues. Great communication. Prompt service. Courteous and professional staff. Job is done right. Great value for the work. Have used several other plumbers over the years and these guys are by far the best.
Plumber did a great! Unclog drain in no time.
Came on time, fixed the clogged drain speedily. I was very satisfied with their work.
Josh and Billy showed up on time, got started right away, kept in touch throughout the day and maintained a professional attitude the entire time.
They were absolutely wonderful. Got an estimate in home within 1 hour of calling, offered same day service, competitive pricing, and a great job. Very friendly and accommodating staff all around. Highly recommend!
The technician Josh was very prompt and knowledgeable took care of our problems and the prices were great Ive used Alfa before and would use them again
They ALWAYS call back when I leave a message. Never takes long to get an appointment & all the Tradesman have been friendly & helpful.
Excellent service at fair price. Professional, timely, clean, great communication. Highly recommend.
They were great all around - from the rep who called about the appointment to the guys who came to do the install. They did a great job!!
This was my second time using Alpha Plumbing in less than 2 weeks- first time to replace leaking kitchen faucet & again today to replace broken garbage disposal & both times were awesome! I would highly recommend this company to everyone.
Chuck gave me a well thought out estimate of what I should let his plumbers do for my bathroom model-remove the bathtub, sink and toilet and put in the new shower valve and install the new tub, sink and toilet. His plumbers were top notch. I could tell they knew their stuff. They also took cares to protect my carpets which was very professional and much appreciated. I am certain the work they did will last a long time. It was pretty expensive, but top notch work is worth it to me. I would use them again and recommend them to anyone who wants a reliable and skilled plumbing service.
Top notch professional company with excellent work and outstanding customer service. Highly recommend
On-time, friendly, quick, and competent faucet repair. And reasonably priced! I will use Alpha Plumbing again if needed and will recommend to others.
The technicians were very polite and professional. They explained the work they did and made sure everything was in working order before they left. They also cleaned up everything from the job.
Josh was very helpful and professional. Would definitely use Alpha Plumbing again
Expert service, very polite and respectable. Would 5/5 recommend and use again!
I’ve used Alpha in three separate occasions and their professionalism and attention to detail was outstanding on each occasion. I’d highly recommend them to anyone in need of plumbing services.
Very qualified and efficient. I had Andrew. He was the best.Very professional and knowledgeable of his work and solving plumber issues. Will definitely recommend to family and friends. Thankyou
I have been using Alpha Plumbing for over 8 years and consistently am able to feel confident in the service and responsiveness to my needs throughout the entire home inside and outside.
They were the most inexpensive out of three quotes to replace the water pipe from the street to my house. On top of that, I felt like they were the most knowledgeable about my repair and what needed to be done to fix it. From the office personnel to the on site personnel they were professional and quick. Responsiveness to my inquiries and concerns via email and/or phone was very fast. Thank you for fixing my issue and for also walking me through the whole process and explaining everything in laymen’s terms. I will definitely be putting them in my go to category for plumbing problems in the future.
Liam was fast friendly and professional. Completed the work easily. The price was fair and he left the place clean. 2nd time weve used this company and we will keep using and recommend them to anyone.
Got a quote incredibly quickly with availability same day if needed! I waited a few days for my own convenience. Team was on time, professional, wore masks the whole time, and left the space cleaner than when they arrived.
They were able to come quickly and fixed the problem right away. Cant say enough good things!
I called 10:41am at their office and he came finished the work by 12:45pm! Lol it was quick and he knew exactly what he was doing! Everything was done nice!
Very prompt, friendly, responsive, and good value. Has always been a pleasure working with Alpha Plumbing for what I need done
Alpha plumbing called ahead and showed up on time. They installed a cartridge in my shower handle because it was hard to turn. Now I can turn it with one finger. So much better now. On top of that they fixed a leaking shower pipe in another bathroom that wasn’t noted when I made the appointment.as it just happened recently. Great service.
Excellent response, quickly came to house within hours of call. Superb professional and effective service. Highly recommended!
Plumbing tech did a great job. Very professional and knowledgeable, got right to work after seeing the issues. Made the repairs in a timely fashion. Cleaned up and pricing was great for the work needed. Will definitely use them again.
Andrew was on time, polite, and pleasant. He told me my options for installation and gave his opinion on the details of installing a Flo by Moen and a Laundry sink. The best part was that Alpha had the lowest price for all 6 companies that gave me estimates. I will 100% be going to them for any additional plumbing needs. I highly advise you check these guys out.
Water heater was malfunctioning and it was 20 years old. I needed a replacement. Men who came were quick and efficient. Thanks
The business called me as soon as I entered my work order online. Their customer service was great and gave details of what to expect. My appointment was fixed immediately and at the appointed time, the technician came out and completed the job .