Great family owned appliance and more location! They take really good care of the customer and its nothing like any experience you will receive at the big box retailer. In many ways you receive better value. They know the products they sell and will steer you into the best product for your needs!

Great place. they have 110% service

A horrible experience.I purchased two GE refrigerators this past year from Sarah at Pasadena Kitchens. She was helpful and knowledgable. The second refrigerator was ordered in August 2020 and because of no inventory, it was not installed until February 9, 2021. Both installations were professionally completed. After second installation I contacted Pasadena Kitchens and said the invoice did not have the installation date. She stated their invoice typically does not have an installation date. I said that if there was a warranty issue, the warranty should start on the date of the installation and not the date of the deposit. Her response was to have GE call them. (??) I asked for an e mail confirmation that the refrigerator was installed on February 8 with my name and address. I received a blank e mail.I called back a few days later and talked with the individual to send an email with the the model of the refrigerator, date of installation and my address.She sent the following e mail to me.Your installation date on our schedule calendar is Monday Feb 8th 2021 10-12pmHer e mail does not link the installation to my refrigerator to my house and I emailed again to say that that her email should state that the refrigerator with model and serial number, was installed in my house February 8, 2021.NO ANSWER FROM PASADENA KITCHENS. I could wait till Sarah returns but in the meantime I remain dumbfounded that this simple request was refused by Pasadena Kitchens. How can one obtain warranty without a written installation date??? How hard is it for Pasadena Kitchens to provide this information after two phone conversations and multiple e mails. I am trying to describe how I feel with their response.

We had a great experience shopping for a refrigerator at Pasadena Kitchens. Our old one had been acting up so we felt we needed to move quickly. We had been to two other appliance stores and found it frustrating. Because of the tight space for the refrigerator in our kitchen cabinetry and the restricted space between the island and the pantry it was very difficult to find a refrigerator that was not too deep, too wide, or too tall. Our sales person at PK had a software which gave you choices when you plugged in the required dimensions. She was busy when I called, but got back to me. She found a refrigerator that would work in the stainless steel finish we wanted. And she made special arrangements to pick it up at the distributor so it could be delivered on Wednesday morning which was super helpful. Another store had one that might work, but said that it would take 30 days which did not work at all. The installer arrived during the time window that had been promised. The install went well. The sales person at PK was by far the most informed and helpful of any retailer we tried. She went above and beyond to make things happen for us. I cant recommend the store highly enough.

Sarah the owner of Pasadena Kitchens is amazing. We were having such a difficult time finding new kitchen cabinets to meet our budget that were of decent quality. Not only did she help us find excellent cabinets, she found a contractor too, that provided excellent work. She even helped us pick out tile that another store was selling.

Great family owned business! I was so appreciative of the friendly and also personable service I received when I ordered a dryer. Sarah said she would call me back within a few minutes and sure enough within a few minutes had a great deal on a dryer that was delivered the next day! I have been in a few times since just browsing and each time have had fun and friendly interactions. Highly recommended!

What a great little store! The young folks that run this place are super nice and friendly. Sarah was very informative and helpful and not pushy at all. The washer I got there had a better warranty than most I could find. A+

Wonderful family owned business. Has been in the same family for a generation or two. I have used them for new appliances and service over the years and they take really good care of me. They are not just about the sale, they follow it through to keep you as a customer coming back in a great way, by treating you like family. Thanks guys!

Great place! Super friendly and helpful employees!

Great service.