Everything was great....John was on time....The fee was reasonable. My only complaint is that there was no kind of documentation (Virtual or otherwise) offered by the driver to verify services. I had to give my vehicle & keys to someone I didnt know without supporting documentation. It was a weird feeling.
Great service for my F-150 truck jump start, went far and beyond. Thanks so much for accepting Cash at the last minute I really appreciate your service
Called for a quote to get a jump for my car. Was down the road at Walmart, in the parking lot. They told me $89 for the service call, which I had to pay over the phone with my card. PLUS $20-40 for the jump itself. Needless to say, I didnt use their service.
Not dependable showed up a hour late when I had got someone else to come and expected me to still pay him
Great company. Went above and beyond when towing my truck. A++
I highly recommend Supreme Towing Pasadena. They were extremely prompt and affordably priced. The driver was very personable and made the experience as comfortable and painless as possible. Supreme Towing Pasadena truly saved the day!
Fast service and friendly would recommend.
I will definitely be using Supreme Towing Pasadena again if I need another tow. Hopefully not, but if I do, I’m calling these guys!!! Absolutely amazing. Thank you!
I urge you to not use this company unless you have money to throw away. They will ask for credit card information before they arrive. I waited about 50 minutes for them to arrive. I was charged for services i did not request.Here is what i was charged with.Service Fee - $ 59.00Tow/Hook Fee - $90.00Safety - $65.00Admin Fee - $32.00Special Equipment - $75.00Mind you this was a standard tow on my car. Best part was they only towed it 2 miles.Do not use
Outstanding service by Supreme Towing Pasadena. They came and met us, picked up our car, and put it in the garage right where we wanted it. Strongly recommend them to everyone!!
Every time, without exception, best customer service ever!! An incredible driver! Great experience! Thanks so much to all of the Supreme Towing Pasadena team!!!
I’ve never had a bad experience with Supreme Towing Pasadena. I’ve been a loyal customer for about 2 years and have many vehicles moved to multiple locations.
Do no waste your time or hard earned money with this place. They ask you for your credit card info so they can charge you no matter if they help you or not. I will never recommend or use there services again!!
Great company, was fast and reliable. Driver showed up on time and was actually nice and respectful. Last time i had to get towed it was a complete opposite experience, so this was a breath of fresh air
Charged $232 for a tow. Way too overpriced.
Wasnt told about an extra fee that was applied making it more expensive
This albanian dude (the tow truck driver) treated my pride and joy magnificent, i bottomed out on my chevy pick up because my compressor went out so i couldnt air up my truck, so it was hard & difficult to get on the tow truck.. having the frame of my truck inches away from the ground since i have airbags.but dude took care of me!!
It was a holiday and very reliable. Our car situation was difficult and not many places could, and they made it happen with ease. Thanks so much.
They arrived fast, and were patient while i got a ride to them. Very understanding and profession. Would recommend.
Great job! Saved me in a pinch!! With great service!! Thank you very much!! Highly recommend them!!
I decided to give them a shot after all the bad reviews I saw, just to take the surprise that all the unsatisfied customers with 1 star review were correct. I called them & dispatcher quickly told me they were going to be able to help me. I was told to send a picture to wreckers personal cell number & that they were going to call me back with & ETA, it’s been 2 hours now & still nobody has called. Call Cernosek Wrecker Service, 4527 Red Bluff Rd, Pasadena, TX 77503 they respond really quick & are accurate with what they tell you.
This company is awesome driver helped me save a little money by changing my tire instead of towing my car very caring and professional
Did a great job. Price was the best I have seen in Houston in a long time. Very friendly. Great job, definitely use them again if needed.
Eli was great! Came and unlocked my car very quickly!
Great service will definitely use again OG took great care of me
Supreme Towing was quick to respond and Oracio was extremely helpful and made my distressful situation easier!
Greatest service ever
Great work. Fixed a 6 year issue i had with my car in seconds.
Great company jumped off my box truck in no time
This company gave me awesome service
Amazing service. Dispatch told me the driver would be there in 30 minutes and sure enough he was not a minute late. Will recommend
Great job!
Great guy nice service deserves a raise!
Supreme did a great job with there service thanks
Donr waste your money on these people they’re tow truck drivers are late by 1-2 hours arrival and dispatch team is very rude, they charge you even if you cancel your service 90% of these reviews are from the people who work here don’t trust them
These guys are the best, quick and friendly service and at a great rate. Will definitely recommend to family and friends.
Great, fast service. Got my car towed to where I needed to.
Great professional service at supreme guys
This company is a SCAM! I called them and they gave me a min and max bid on a tow. Claimed that all other companies have hidden fees. So I TRUSTED this guy. But Delta Towing showed up and charged me 155 after I was told a fee of 55 down and then 35 to 65. I told them I got a quote for 95 and he told me that it probably was more and to go with him because they disclosed all fees! LIAR. This tow that I expected to be 90 to 120 was 205 dollars to go 4.4 miles! And when you call them back, from the number I originally called from, it goes to voicemail, but I can call from a cell phone and it goes right through. SO this is a call center and they farm out the job to the bidder and get the 55 down PLUS you owe whatever company they call for you. SCAM!
This is the best towing service that we had.
I got my car impounded and I needed to get it out with a tow truck so i called supreme towing for help. They came out quickly and got the job done. Very professional and friendly in a very stressful situation. Thank you.
Don’t spend your money here, they had me sitting waiting for 1 hour I called they said the driver was nearby he called and said he was 45 minutes away, when I canceled the service they still charged me I called back and they kept hanging up on me when I asked about the charge and the guys in the background laughed about it and hung up . Bad company bad service don’t waste your money here, I promise u there’s plenty of other places .
Poor customer service. Agent is rude.
Good service. My Harley broke down and after talking to the rep for less than 5m. They dispatched a flatbed out to me 20m later the guy showed up. Loaded the bike and dropped me off at the shop. Ill say this I dont think iv ever seen my bike more secure on the bed like I saw this guy had me set up. Ill deff call them again if anything happens. I liked they way they carry themselves even better than AAA IMHO.
Dont tell the whole story up front, wait till they have your vehicle on the truck and slam you with the rest of the story.and then hits you with a bunch of xtras. Left a bad taste all the way around. I will never refer them to anyone, ever.
Fast and friendly will recommend and use again
Ermal was a good driver with good service and was fast
Hes was a nice. And knows his job
Great service thanks supreme
Great service !! Arrived fast and got me and my car home safe!!! A+
Fast service, and helped out a ton.
Great job helping me
Quick service.Least amount of wait time.No damage to my vehicle.
Bad place they leave u waiting out on the cold and don’t even call or answer calls
Make the first mistake if calling them. Make the second mistake of giving them my credit card info over the phone before they even came out. Guy told me 20 minutes when i called. After giving him my info he told me the guy was on the way but never confirmed with me how long. The guy called me and told me 45 mintues. I had been waiting for over 30 minutes already. All said and done over 1.5 hours and still waiting for the guy to come. Dont ever use this company because they charge you first and dont tell you all the facts. I learned my lesson never pay them until after they tow. Thats how its suppose to be. If i could give zero star i would have. I usually give good reviews but this treatment just blew my mind.Worse thing is that my disabled mother whos is diabetic had to wait with us the whole time.
Called them for a tow & they said i needed a credit card before they even arrived & said if they couldnt approve $125 service charge on the card they couldnt come & claimed 2 be the only towing service open on a saturday then they said it would be a $45-85 towing fee depending on where they had 2 tow you. I called another towing service in the area that was open & they were there in 15 mins with only a towing charge of $175 40 mins away. Very rude people too.
They tell you someone will call you in few minutes to set things up that took 45 minutes. Then driver calls says an hour,you call to cancel, they still charge 60.00. I pray they dont ever need help, cause if I can I will make sure that they dont get help.
Amazing service! So stranded on the side of the highway i give this company a call speak with a person who tells me the driver will arrive in thirty minutes.. so as im drifting off five min after getting off the phone knowing im going to be waiting at least two hours like i did last time with another company than i get a phone call from he driver saying hes on his way as im tempted to give my hopes up thinking he might actually be here in thirty minutes i lay back in my car. twenty minutes later bam i hear a door shut and the guys actually here! on top of it all this guys goes above and beyond out of his way to pick my car up safely and we get to my mechanic much earlier than i expected with still the whole day left no car but hey least i wasnt stuck on the side of the highway all day. Awesome Service Great Company!!!
This company is a Joke. I would strongly discourage using them. I scheduled a job 2 days in advance,they sent the wrong equipment, hung up on me and told me they were charging my card in full.
Friendly, professional and reasonable rates!
Worst customer service you can ever ask for asked for a simple quote and they already wanted to send someone out right away i asked how much it would be for 30 miles and tells ME to do the math after i told him it was to much he asked me how much i was trying to spend i told him atleast 20 dollars cheaper than what was quoted and he just hung up
Recently used there service and waited over two hours for the tow truck to arrive on site.
Was told there was a driver in route, waited over an hour, no driver or confirmation call... finally cancelled and called someone else.
Good ride home
Driver was cool and professional
Very misleading, one tow, paid two wrecker charges, beware!!!
This company is the best
Not finish speaking with him and just fkn hangs up....very disrespectful service.
Say theyre available 24 hours. Called twice at 4:30 am early Saturday morning...no answer.
Fast response time definitely recommended
Very professional company will recommend
Very professional and helpful
Ran out of gas on the highway and these guys came out and got me out in no time
Great service
I called to get a truck and wanted a deposit while I was thinking the dispatcher hung up on me. ????
Great company
Great company
Awesome service
Trustable company really hard workers
Thanks for jump start
Not helpful
Great service