Lisa is awesome, my business has a lot of investment properties and lisas office has been top notch with any issues we have had with any of our many properties. Her staff is very attentive and follows up quickly which is tough in the insurance business.
She would only take interest as long it serves her interest. Your interest is not at all important to her. This is very unprofessional approach on part of an agent.
She is the best of the best.