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Service Street Auto Repair
19601 Hess Rd, Parker, CO 80134, United States
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Service Street Auto Repair

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Jo
Review №1

These guys are simply the best. They have helped me countless times with my various project cars and they have always been amazing to work with. I will never go anywhere else.

Ma
Review №2

I think I have found our new go to auto body shop. I went in because something was dragging on the bottom of my car and they took care of it within minutes and didn’t charge nearly what I thought they would. I highly recommend this shop. Everyone I spoke to was incredibly friendly and helpful.

Cy
Review №3

I called a few days before for an early morning appointment. When I showed up they didn’t have me in the system, so my car didn’t get in as quick as they said it would. It took an extra hour to get my car in.

Je
Review №4

We brought a car down that we were looking to buy for a used car inspection. Customer service for my son buying his first car was great! Service was prompt and helpful.

Ry
Review №5

I called as Im leaving for Iowa in a couple days to get my exhaust put back on as I dont have time to sit under the car and yell at it lol. They told me to come in and they where packed. They got my car in fast as it was a simple fix and I was only charged 30 dollars. I knew going to a shop would cost but Im glad I was charged for the labor done and no more. I recommend this place to anyone in parker especially on Saturday!

Ni
Review №6

Friendly service and they were patient on explaining the exact issue to me so I could understand the repairs made. Overall great service and plan to continue utilitizing there services for my vehicles.

Lo
Review №7

Deanna has always taken care of us. My family all goes to Service Street, we know we can trust them and get quality work. Very helpful with letting us know what needs to be taken care of to keep our vehicles safe and reliable without pressure to get it done Today! We appreciate the honesty and friendly service each and every time we go in for service.

Mi
Review №8

I highly recommend the Parker Service Street location. I’ve been having vehicles serviced here for years. Friendly staff, on time appointments, quality service, done right the first time. My vehicles are well maintained. Thank you Service Street team !

Ja
Review №9

I could not be happier with my experience at Service Street. I was in a difficult situation with a power steering pump that was improperly installed by the dealer that recently sold me my new truck. Service Street identified the issues quickly and made the repair experience as painless as it could have possibly been (they even worked with the dealer that sold me my truck to get the bill paid). These guys know what they’re doing and exhibit excellent customer service.

Pa
Review №10

Poor communications, delays, & overpriced ...used to be better but slipping now, sad

Ka
Review №11

Service Street in Parker has taken care of my previous 3 cars and presently takes care of our family cars with oil changes, tires and maintenance. Theyve always been friendly, timely and reasonably priced. But recently, the lift arm on our hatch back broke and we had a terrible experience with the dealer (trying to get it covered under warranty, etc.). I know its a fairly small part but I walked into Service St. And Richard dropped what he was doing to walk me outside and take a look. He immediately diagnosed the problem and provided a temporary fix so I could safely drive the car. He then got on the horn and called around town to find the part and got it in 2 days. He did all this in about 15 min and gave me a very reasonable quote. He then called a day before expected to say he had the part early and could fix it before the incoming snow storm. Richard was great!! I highly recommend this shop. They are always busy and it seems like a lot of young people work there, but friendly, respectful and reasonably priced. And Richard knows his stuff and fixed it right the first time!

Ka
Review №12

Amazing experience! Had a list of things my car needed fixed, and they completed them and more within a few days. Communication, customer service, and quality of service was all outstanding. 10/10 would recommend. Thank you Service Street!

La
Review №13

Fantastic job and friendly staff! They worked very hard to diagnose our Ford Focus issues and they fixed it in a timely manner!

Co
Review №14

I’m happy alone knowing that there’s a place in town that works on subaru cars! Got my car in with no reservation and they said it would take an hour and a half. An hour and a half later I get a text saying my car was ready to go. Will definitely be my regular place for mechanical work.

Pe
Review №15

First time here and I have to say that this place is is great! I stopped in for help with a part. They stopped what they were doing an helped me out immediately. I was really pleased and impressed with how they helped me out. I will definitely be back. It is great to know we have a store with such helpful employees like this here in Parker.

Ri
Review №16

The staff here is super helpful and friendly! And I’m always happy with the work they do. Definitely recommend!

Ge
Review №17

Worked diligently when issues arose to make sure I was informed and issues were resolved. Deanna was awesome.

Ch
Review №18

Great service at good prices. I trust no one else with my vehicle. Deanna and her team are wonderful.

Bo
Review №19

Deanna went way over and above to obtain struts for my 2001 740il BMW. She literally save several thousand dollars. Instead of just ordering the first thing she searched and searched for quality struts at a fair price. She really cared! Thank you 😊

Ri
Review №20

We are very happy with the outstanding professional service we experienced by the caring people at Service Street Auto Repair. The repairs to our vehicle were done promptly as scheduled and the vehicle was delivered to our home ready to go! In my book that is awesomeness! Thank you!

Wa
Review №21

Well, I originally gave this place a raving 5 star review. I thought they had saved me some money repairing my Pathfinder but in the end I was simply ripped off for about $900 from this place.Vehicle ran fine for about after leaving the shop that evening. The next morning it ran fine for about 5 minutes before it started doing exactly what I took it in for again, except it was blowing out blue smoke and I could hear the rods slapping. By the time I shut it down the motor was toast. I am confident they knew that but chose to stiff me for $900 instead.I will never use Service Street for anything ever again.Update 7/20/2021Had the regional manager call me. I was unable to answer. Called back and left a message. Still have not heard back. This was two weeks ago.FYI they said they replaced the ignition coil on cylinder 3, they did but it was not the right ignition coil for this vehicle. O2 sensor was not strapped and the wires wore through from rubbing on the driveline.

Ja
Review №22

Highly Recommend! Great customer service. Quality work. Took my truck in after some repairs were performed at collision center in Parker just to make sure those repairs were on the up. They took the time to discuss the items that I wanted double checked and then discussed their findings and recommendations. Hard to Find in the auto service world. Glad to have them here in Parker.

Al
Review №23

I had scheduled an appointment to have my Vehicle Aligned and Tire Potentially Patched.Appointment was for 11AM, I was told this would be an Hour, so I decided to wait in store.After waiting until 12:45, and seeing my Car had never even been moved from its initial parking space. I went ahead and inquired on how long it may take to have the car serviced.I was told We have a 1950s Chevrolet on the Alignment lift now, its been there for 4 hours, it could be 30 minutes or 3 hours more. Ill give you a Call when where finished upI totally understand there are kinks which show up in processes, and unforseen circumstances, but why would you leave someone waiting in your store for 1.5+ hours without ever servicing the Vehicle when the initial ETA was 1 hour for completion?I never received a Call back, and honestly I wouldnt have come back if I did as I felt like this store was completely inconsiderate of my time. I would have totally understood if they would have let me know that their was an issue with the Car ahead of me and told me to come back later or tomorrow, but to leave someone hanging in the waiting room for 1.5+ hours is wrong. I would have probably been waiting another 2 hours at minimum with the car never being serviced if not for initiating the communication with the Service team myself.

Kr
Review №24

From start to finish, Service Street Parker blew me away with their professionalism and customer service. I now know with 100% certainty where to go if I ever need ANYTHING, small or big, done to my car. My car suddenly died on me and I am starting at a new job in two days, so I was mortified I wouldn’t be able to get to it. They got my car towed to them and all fixed and ready to go before the day was over! So to say they were truly a life saver for me is an understatement!! Thank you for everything!

Ro
Review №25

The front staff is professional and always ready to help. Well staffed with mechanics and can schedule service and repairs quickly and efficiently. They work hard and it seems like they are always open. Living in Stroh Ranch, it is my go to garage for all things car related.

ge
Review №26

Please read this glowing, honest, and true review that my conscience compelled to write. Principles ethics, and morals are as important to the people mentioned below as they are to me, given my encounter with Service Street Parker CO location.Deanna primarily the Front Desk Service Writer was incredible! She is professional, polite, courteous, understanding, knowledgeable, experienced, seasoned in all the qualities that make a business thrive through OUTSTANDING CUSTOMER SERVICE and treats people with genuine/true/ and authentic Honesty.I can only speak the same for Deannas right hand Mechanic/Front Desk Service Writers Richard and Tyler whom worked diligently and professionally replacing my 1994 Cadillac Eldorado Struts (some electrical was involved with said strut installation) along with repairing my rear brake lines. Tyler was the key professional in charge of this skilled labor, who helped train a younger less experienced mechanic learning the ropes using my car as an example - and that helped with the cost of this serious undertaking (I made it clear if it took longer than normal that is OK given my financial situation - - I also had a second car to drive while this Eldorado was being repaired). They were happy to help me through my difficult time AND FOR THAT AND SO MUCH MORE KINDNESS I RECEIVED, I COULD NOT BE MORE GRATEFUL!!!I am a loyal customer BECAUSE I VALUE HONESTY, EXPERIENCE, SKILL, TRUSTWORTHINESS, UNDERSTANDING, ORGANIZATION, RESOURCEFUL; and last but not least a clean and well implemented shop that places quality and safety as most paramount for everyones protection.

Ci
Review №27

What a fantastic experience! I had a flat and they fixed it immediately even though they were really busy. I would recommend them, and I’ll be back!

Ry
Review №28

Richard was SUPER helpful, professional, and informative. He was very patient with all of my questions, and was very transparent regarding the needs of my wifes vehicle.After my first experience with this shop, I now plan on coming here for all of my vehicle needs as long as I am in Parker.

Sh
Review №29

This is a very reliable, professional auto shop!! The manager Deanna is knowledgeble, helps me to understand why repairs are necessary and she is such an honest & kind person! I will recomend her shop to everyone & I will go there for every repair that comes up cause she is such an honest hard working store manager! Service street should be proud to have her as a store manager. A person rarely finds an auto shop ran this well!!!

Ry
Review №30

Tyler was very helpful! 5 stars- I appreciate the honesty and great help

Tr
Review №31

Deanna and her team here in Parker are like having family looking after my car & me. I have trusted Deanna Barber with my vehicles for at least 14 years now. So, thank you for your care and expertise. Appreciated more than mere words can express.

Ma
Review №32

Always friendly. I appreciate the way they treat me like I matter to them. Great home for your auto needs. Deanna is top notch.

Ce
Review №33

This was our first time there as we are new to the neighborhood. They were very friendly and helpful. They had an amazing plan that allows me to take every vehicle in my household in for maintenance. Will definitely be recommending people.

Bl
Review №34

Everyone was super friendly and professional and took great care of my vehicle. Dropped it off Saturday got a diagnosis by the afternoon even allowed me to leave car on property until Monday.

Me
Review №35

Could not be happier with the entire team at Service Street. Their professionalism, willingness to help, and explain what is happening with your car is excellent! Deana at the desk is always helpful and kind!

Ja
Review №36

In the couple of times I’ve been there it seems like a great group of guys running the show. You can tell they want you work but not in a sleazy-sales kind of way. It’s more about doing right by their clientele. They’re friendly, accommodating, and utilize technology to make the experience that more pleasant.

St
Review №37

This was about to be a very painful experience for me, but Deanna made everything come together perfectly!! I cannot express how wonderful she is to work with & what an amazing team they have there. They will forever have our business!!

Br
Review №38

Great work, great prices and they pulled the truck in right at my appointment time! I was very impressed!!

Ch
Review №39

Great service at a good price.

Br
Review №40

Great, attentive, customer service. I had never used them over the years in Parker. But I received a coupon in the mail and decided to get an oil change by them a few months ago. Great decision. Two car oil changes later, I can say I trust these folks. Thats hard to say in todays auto services arena.

Va
Review №41

The best! Theyve been my go-to for years. Theyre always busy (because theyre great) but take the time to have a conversation with me. The manager and mechanics stayed late one night to get my car fixed when I was in a pickle. Prices are fair and the staff is great.

Am
Review №42

Always amazing and friendly so sweet

Da
Review №43

I requested to have the brakes and fluids checked for a road trip we were going on. I dont see any readings on the paperwork. Leaves me wondering what they were??? Other than that service was fine.

Me
Review №44

Deanna and her crew went above and beyond to try and figure out what was causing our older Mercedes to die out. After trying a couple of things it finally reared it’s head as to what the problem was, but then the cost for the part was too much to put into the car. I appreciate the perseverance to try and get the car running and their honesty and professionalism. I would recommend Deannas station to anyone. Ms. Sidebottom.

Mi
Review №45

Very professional, timely and honest service!

ka
Review №46

Excellent customer service, the mechanic josh is a total badass and great mechanic. Great place that actually cares about you and your safety . This is my new shop and I highly recommend it to everyone.

lo
Review №47

Everyone was very nice. Great job

Mi
Review №48

Outstanding, fast service at a great price!

Wi
Review №49

This place is legit, it’s well run and they take care of customers. I would recommend to anyone.

ma
Review №50

They seem experience and know what their talking about, help me figure out my commission problem and did repairs needed to get my jeep back on the road again.

Al
Review №51

Great service! Very nice employees at the shop as well. They fixed my car really fast, within 2 days and I highly reccommend them !

St
Review №52

Amazing customer service! Always kind and considerate! Thank you so much!

Br
Review №53

These folks stand by their commitment, even when things go wrong. Honesty is a dying breed these days, but Service Steet holds true.

Aa
Review №54

Excellent service, quick, and they have great deals. Waiting room has hot chocolate and coffee. Highly recommended!

Da
Review №55

Wonderful customer service! Reasonable! Service Street Repair is a great place to take your vehicle for service! I would recommend this place to anyone! Thank you Deanna and your team much appreciated!!The Faustinos

Ma
Review №56

Just wasnt pleased at the price they hit me with after an ac inspection. I was told one price and charged another. But it works so theres that.

g.
Review №57

They really helped me out pricewise, and got me a ride back to my house after Id dropped my car off. My car drives wonderfully now too - how it was before the damage done. Thank you!

Br
Review №58

They were both quick and kind. Great work guys!

Pa
Review №59

Part of oil change process was a free fall inspection where another issue was found. I have lots of experience sizing up whether an unnecessary fix is suggested and I did not feel way with Service Street. My car is old but runs well and I would normally get multiple repair items but they only suggested one repair item and were not pushy about getting it fixed. Very trustworthy. I will continue to have my car serviced there.

Oh
Review №60

Great service, highly recommend.If you would like to have a good service with a great discount packages this is place for you!

Dr
Review №61

Honest, efficient and professional. This place is legit and me of the few places I trust what they say and do. 1,000% would recommend.

Ch
Review №62

The entire staff was friendly from the front desk to the individual who worked on my car. The rear lock on my FJ was jammed and he even showed me how to fix it myself next time. Pleasantly surprised about my visit and gave them 5 stars. Great company, will be back if I encounter any auto issues.

Me
Review №63

Places like yours are hard to find!We had my sons Ford Focus towed to the shop. Had no idea why the car would not start. I work at Parker hospital and asked around where there was a good mechanic in the area. A couple of coworkers mentioned here.Street Service took care of the issue and had the car back on the road in no time! When my son (teenager) got home, I asked how it wentHe was super impressed with them and very happy 😃Thank you!!

Ky
Review №64

Great service and value. Bought the 5-pack oil change/tire rotation, and they also honored a $25 off service discount. Literally $100 (after tax) for 5 oil changes and 5 tire rotations. Thanks so much! I’m spreading the word...

Li
Review №65

Service Street did an amazing job with my car. They were not only professional but they were also very reasonably priced and I appreciated their honesty and integrity. I would absolutely and highly recommend them to anyone!

Jo
Review №66

The service here is great but has dropped off a bit since I first visited a few years ago, and the attention to detail has started to suffer a bit as well. I think the problem is that theyre trying to accommodate everyone in an unreasonable time frame. Feels like quantity over quality. Ill still be using them but probably only for normal, regular maintenance.

Ch
Review №67

I did a pre-purchase inspection with these guys and they were amazing and thorough. I would come back here for anything I needed if I lived in the area.

Ku
Review №68

Excellent staff to work with. They communicate well and deliver on time. I highly recommend them.

Sh
Review №69

Great Service! Everyone was very friendly.I went in for an oil change and wasn’t solicited for other services. I received prices on new tires but didn’t feel pressured at all.

kg
Review №70

Very pleased with the service will be back in 3k miles

Li
Review №71

Great quality of work professional great customer service

da
Review №72

Been using Service Street since they opened. I have 5 vehicles. They are a great neighborhood service center. I like that they will do things that other places wont.This is great if you like to do some of your own vehicle maintenance and need something like a bearing pressed or AC drained and filled later. If I find a sale price somewhere else they price match it. They have the best alignment guy out there. My 20yr old Cherokee has never driven so smooth. They take care of you...

De
Review №73

We have two older vehicles & repair costs at the respective dealerships had become more than we wanted to spend on aging vehicles. We started using Service Street for all of our routine maintenance and repair as well as one major repair about two years ago. We have been very pleased with the personalized treatment weve received at Service Street.

Pa
Review №74

Always a great experience! They are all great! Thanks so much!

Ke
Review №75

All staff at Service Street Parker were caring, professional, honest and maintained great communication throughout my vehicle’s repair. I cannot thank them enough.

Ha
Review №76

Matthew was Courteous, friendly, and professional. I had my appointment scheduled for 9:30am and dropped the vehicle off the night before. The only drawback was the timing. I was expecting it to be done sooner. I had to call to find out when my car was ready so it would have been a more positive experience if someone had called me to keep me informed on when my car was going to be ready. That aside, it was a positive experience.

Ja
Review №77

Best in Class service Great pricing and thorough Galore

Al
Review №78

Great service in a timely manner

Br
Review №79

I have used the Parker Service Street a number of times.This is a great place to get you car repaired or have them do preventative maintenance. They are very friendly and trustworthy. That is why I keep coming back. I have had no bad experiences here. I recommend this shop to everyone.

Br
Review №80

Very professional and honest mechanic. I was especially impressed by the customer service, Doug did a great job explaining what needed to be repaired on my vehicle and why, and kept me updated throughout the process.

Do
Review №81

Very friendly and honest. Know what they are doing

Sa
Review №82

Rich was amazing, friendly and professional. This is my go to spot for my vehicle maintenance.

Be
Review №83

The team treated me as a very important person, and went over and above to ensure I was taken care of. Excellent customer service. Highest level of professionalism that Ive witnessed lately

Lo
Review №84

They are always nice and I trust them to do a good job.

Ha
Review №85

As always ST did an outstanding job!

Al
Review №86

Very professional, they got my car in and finished within a hour. Explained other services that needed done on car but did not do work or pressure me to make decision. They were great and I would recommend Service Street to everyone.

Ri
Review №87

We have had generally good service here the past few years, but the last visit was somewhat disappointing in several regards. 1) Tire rotation was to have been done, but after I left I noted the tires had not been rotated and had to go back to have that done. 2) They advised my battery was low and read approx 425 CCA and advised I replace it. I had the battery tested at another shop right away who said it read at 525 CCA and did not need to be replaced. 3) I left a pair of sunglasses hanging on the right visor. When I got the vehicle back, they had been moved and a lens was actually missing. They were inexpensive so I did not challenge them and I had another pair available.

Wi
Review №88

Swapped out my alternator in record time

De
Review №89

As usual the management and service technicians exceeded expectations. Deanna went above and beyond to make sure that my car was diagnosed and fixed properly and that my car was safe to drive. I wont take my vehicles anywhere else.

Sy
Review №90

They were able to schedule me quickly and were very courteous. The only down side was I did not receive a receipt afterwards. Besides that, I had a good experience.

An
Review №91

Friendly staff and fast service. Will use again!

Sa
Review №92

I go there to change brakes and disc, the make go early to wait 2 hours when they say it’s gonna be fast, then some problems with the calipers after that when the car come out was with the parking brake light and that never was, a resume never take your Audi or whatever European car, they don’t know, after all the light is back they say they fixed but don’t, take your car to the dealer chip or not with them

Jo
Review №93

We had a major issue with the rack and pinions on our car. They walked us into the shop while our car was on the lift so we could see the issue ourselves. Their services are on the pricier side, but they kindly price matched a quote from another repair shop.

je
Review №94

100.00 for something I already knew hummmm

Mi
Review №95

They told me what was wrong with my car and what to do to have it fixed

Ph
Review №96

Quick...informative...pleasant experience

Da
Review №97

I have always been treated fairly and honestly here. I wouldnt go anywhere else.

Ry
Review №98

Deanna, the general manager, is fantastic!! Always helpful and very knowledgeable! Without her I doubt the shop would function properly. Highly recommend!

Pa
Review №99

Richard helped me through some major tough times dealing with a broken wheel bearing, hub, and axle seal and a very uncooperative warranty company (AUL). Service Street was amazing!

Do
Review №100

Great service from a very personable and professional team. I felt comfortable leaving my vehicle in the hands of this well run and capable group of professionals. Keep up the great work!

Information
22 Photos
100 Comments
4.4 Rating
  • Address:19601 Hess Rd, Parker, CO 80134, United States
  • Site:https://servicestreetparker.com/
  • Phone:+1 720-851-9493
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Towing service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:Closed
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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