The staff here do more then asked to help you. Best insurance place I’ve been to a in a while. Lovely place.

Outstanding customer service. Lizett, Audrey & Krystyna treated me like they’ve known me for years. I’ll most definitely recommend to a friend!

Christina provided excellent customer service and was very helpful. She was able to answer my question right away and offered the beat solution to resolve my issue

I had one of the best experiences here! From the moment I walked in I was greeted & taken care of! Best services, competitive pricing and amazing environment/staff! Alesha assisted me and was so professional and friendly. She did not hesitate to greet me with a POSITIVE attitude! I absolutely love it here and will continue to do business here! Definitely recommend.

Very good and professional staff. Always make my payments and all my insurance needs, in matter of minutes. Would very highly recommend.

I would like to say that the staff here is very helpful. I recently took out a new SUV and needed insurance ASAP, Alysha the young girl who helped me was able to calm me down as the dealer didnt let me leave without insurance mind you it was already near closing time. I am extremely grateful for all her help and reassurance that I got that day.

I never used to like State Farm, using the app and calling the support was so frustrating. But when my car insurance was up for renewal. I called for an inquiry and a friendly voice answered all my questions. So far the best car insurance representative is Alysha Jimenez. She is one of the best and most friendly car representatives. Thanks to her I will stay with State Farm because she answered all my questions, had patience to keep up with me and had thr sweetest most kindest voice. Thank you to both this location and that associate for making my insurance cheaper and more affordable.

Alysha is one of representatives at this location, She was very pleasant and professional. She tried her best to answer all the question I had regarding their services. Would definitely recommend this location and her to other customers.

Very good service, loved how fast they worked to get everything done without problems! Everyone was very helpful especially Alysha and she answered all my questions as well.

Alysha was very helpful and was very nice to me even when I was asking too many questions. She answered everything perfectly. I love her !

Spoke with Alysha a little while ago. Very professional and sweet girl. This office really does give a welcoming feeling, I always get the best rate.

Krystyna, Lizett, Audrey and Alysha were very helpful on helping me choose my first car! Made it feel so easy and gave me tips! I felt very welcomed and got comfortable quick! Definitely recommend!

The best insurance company & location i’ve worked with so far! Fast service,competitive pricing, & great people! Alysha helped me as soon as I walked in and answered whatever questions I had. Definitely would recommend!

Amazing customer service experience! My experience was great. Associate Alysha Jimenez was helpful with all my needs and questions.

Lovely office … the office girls are very professional and always seek the best for you. Alysha, Lizett & Krystyna are extremely helpful and of course also the agent Audrey! Great place, would highly recommend!

Alysha Jimenez is very professional, she definitely wen above and beyond trying to help me with my insurance needs. Would definitely recommend her and this location for anyone looking to get Insurance.

The girls there are so sweet! they helped me get through my first car accident! i would highly recommend! :)

Alysha provided such an amazing over the phone experience and was very helpful. She was very professional and made sure i understood everything. Couldnt have asked for a better experience:)

Extremely polite and friendly workers. Thank you for your customer service. Overall postitive experience. I felt welcomed and all questions were answered. Thank you.

I felt like all of my needs were met and more, the service was respectful and helpful. I felt like a family member was helping me every step of the way!

Spoke to Alysha about a rate and she was so helpful. She was very patient and answered all my questions and provided me with a lot of helpful information.

Krystyna was so sweet. She helps me through everything. Feels like family. 100% recommend!

Great service I will highly recommend you go and speak to Alysha for any insurance needs! Very professional and sweet.

Loved the service and will for sure be coming back front desk people were so helpful and went right to the point of my questions.

Very professional was having some trouble but the outstanding woman Alysha helped me and was very sweet, amazing place definitely recommend!

A woman named Alysha was very helpful to me. She was kind and treated me in the most genuine way couldn’t ask for better service.

I spoke with alysha Jimenez and she was fantastic! She was very patient through out the process. Very responsive. I had a great experience with her.

Totally recommend going their for your first accident.I’ve totally recommend this to my family and friends.Helped me with everything I needed.

Lovely staff Alysha does her best to answer all your questions, file your report, super kind and made me feel at ease.

Alysha, Lizett & Krystyna were very sweet to me on which coverages i should choose! Nice girls.

I’m extremely happy with the service of Alysha and the entire agency. Very helpful and knowledgeable!

The ladies from the moment I walked in the door were polite responsive and professional.They not only answered all of my questions but took the time to make sure I understood the answers. My new teenage drivers are covered! I really do appreciate all the help. I’m glad I actually went in. I am relieved the entire process was easier than I thought it would be. I will definitely be sending a few friends to them. Great group of ladies. Thanks again.

Alysha Jimenez’s customer service made the process of getting car insurance fast, and reliable. 10/10

Great customer service and great deals I recommend you go and speak to Alysha for any insurance needs.

Definitely recommend going here for all our insurance needs! The girls in the office are great and professional...

The girls in the office were super nice. Highly recommend.

Lovely service . The girl who handled my case was so wonderful. Thank you alysha!

Amazing insurance place a wonderful lady named Alysha was very helpful and respectful

Thank you Alysha for helping me switch over to State Farm.

Alysha has been very helpful and is always so productive while on the phone.

Good service experience, the girl alysha was very helpful and nice highly recommend

Audrey has some of the most competitive prices Ive seen in the insurance market. She and her team are always friendly and professional.

Always wonderful customer service over the years

Audrey is great! great team!

What a great group!!! Janet was my agent who worked with me. She very patiently answered all my questions and concerns. The office felt fresh and clean. Very COVID safe. She did come very highly recommended. Thank you for your help.

Very good and easy experience working with the workers at this State Farm !

Lizett was great!:)

First of all I have never been to this office and all dealings have been on the phone or email. They are a very friendly and professional office. They are very customer oriented and are available to answer any questions or issues you may have. And they always let you know any products that State Farm has that may be available to you. Thank you guys for reinforcing the decision I made to change my insurance to State Farm.

5 star service with a smile!

Alysha J is great, very professional.

Audrey takes the time to explain your insurance options and she provides a workable plan that meets your budget!

This office is very nice.

Good insurance company to work with. Very responsive and professional. I put in a call to them, they call back very quickly. They watch my account so that nothing expires and Audrey or one of the ladies notifies me before its due. Cant say enough good things about them. Dont hesitate to use Audreys agency for your insurance needs.

Got a amazing deal Car Home Life & Health all in one place . Thanks Audrey!

Lizett was very knowledgeable and professional.... great customer service!!! Highly recommend her for your insurance needs!

Great agency! The staff is friendly and helpful, especially Audrey, Krystyna, and Janet. The product is great. I’ve been with State Farm for years. Highly recommended.

I cant believe the TERRIBLE service this giant Jackie gave me! She was so incredibly intimidating! The prices were horrible, and she acted like I HAD to pay for this OR ELSE! NEVER SHOP FOR INSURANCE HERE!!! I wish Google had a negative star rating because I would give -5 stars! Such a disgusting person!

Alysha is very helpful :)

Great service and great peopleWe moved from Gieco to starefarm two yeard back and that was the best decision. They are price competitive, well informed and provide excellent service. Christina at this office who served me informed me about umbrella policy and other home repair policy and they were great affordable and also lowered ny AUTO and home. They are my insurer for everything that they can offer. We will highly recommned themSuneet Ranjan

The girls in the office are great. Definitely recommend going here for all our insurance needs! They really care about their clients!

Ive been using Audrey McFarlins services for years. She has a great staff. Lizett Casco was particularly helpful and responsive.

The experience I had was awesome she was attentive to what I wanted and so nice and professional I would recommend her for your insurance needs.

Alysha Jimenez thank you for all your help!!

Very professional, and the agents were extremely helpful! Definitely an upgrade from my last insurance company!!

Able to provide quote fast based on my needs. Would recommend Ms. Janet.

Great ladies all extremely helpful and care about the clients. Definitely recommend!

Staff is very professional and will go above and beyond to make sure they assist you with all your needs. Definitely recommend!!

Amazing & professional people overall

Agents are very knowledgeable always as it pertains to my home and auto insurance. Thank Always for your assistance with my accounts.

Great customer service the employees are very professionial.

Agent Audrey is a very personable agent. She has personally taken time to meet with myself and my family to write and review our policies for best service. She has saved us tons of money with the bundle deal of auto, fire, life and health policies. Agent Audrey has even taken the extra steps to help me obtain a bank policy. Her staff helps tremendously get things done in a timely manner. I recommend agent Audrey to all those in the Illinois and Indiana area!

The people were really nice and extremely professional i would definitely recommend this place

Wonderful agency to work with. Very knowledgeable. Saved me money!

Great custumer service would recommend to any one looking for any kind of insurance

I love her!!! Every time I call her or go by the office it like I’m calling or going to see one of my aunts. She’s always warm and caring but professional. Not to mention she knows her stuff. I’m proud to have her as my agent.

Moved out of state, but if I ever go back to the Chicago area I would go back to Audrey, no question. Parents, family and I have been with State Farm our whole lives, wouldn’t change it.

Agent McFarlin has saved my family a great deal of money. Shes responsive to my inquiries. In addition, she clearly answers my questions and thoroughly/promptly addresses my concerns. Her staff is polite & knowledgeable as well.

I was quite impressed with the agency. The agent Audrey McFarlin is very professional and easy to work with. I would highly recommend them.

Great customer service

Audrey has helped me with both residential and business related insurance issues. She and her staff have always been professional, personable, and knowledgeable about heir insurance products.Audrey has has taken an interest and assisted me in lowering my insurance premiums as much as possible. I am excited to recommend her and her office to all.

Amazing Team ! Great location and hours.

My old policy got too expensive state farm was a perfect fit and the office was very clean couldnt be happier thanks guys.

I have known Audrey for many years. She is very knowledgeable and professional. I highly recommend her office for all of your insurance needs!

Very knowledgeable when it comes to the life insurance. I am very please thanks.

Excellent service! Very helpful agent and staff.

Amazing staff

Great service I was taken care of instantly.

Employees are very friendly and provided great service.

Thanks so much for providing outstanding customer service in our time of need. You and your staff helped us through a very difficult time. Its nice to know that people are still willing to go the extra mile to help.

Audrey and her team are fantastic! We left for a short time but when I called to ask for help with my dads policy, Christiana was willing and ready to help, we ended up switching back to them immediately! If you EVER have an issue with them, call them first! They will make it right! I learned that lesson :) Highly Reccomend them!

Love working with Audrey and her staff! Very professional and efficient. Great location and convenient parking!

Thank you Janet for your excellent service!

I switched from Allstate Insurance to State Farm under Audrey McFarlin and it was the best decision. Audrey and her team are very helpful, knowledgeable and personable. I had an issue with a recent accident and she handled it ASAP! Plus, she has saved me a lot of money!!! Thanks Audrey!!

Audrey McFarlin has been my State Farm agent for over 10 years, and I have been extremely satisfied with her service. Her efforts in managing my insurance needs has been exemplary. I would highly recommend Audrey McFarlin for all insurance and investment needs.

I have all my insurance with State Farm Agent Audrey Mcfarlin. She is a wonderful Agent! Its nice to have an Agent that will answer your call or email immediately any time of the day.

She is absolutely amazing and the best State Farm agent I have ever worked with. Always very responsive. I had texted her about an issue and she responded from another country. She goes above and beyond for her policy holders.

Audrey McFarlin has been the best agent anyone can dream of. She is timely, advises you in a wholistic approach and is about the business. If you need an agent, use her... she is fabulous!!

I have nothing but great things to say about my agent! Audrey McFarlin is very knowledgeable and provides excellent customer service! You wont be disappointed!

Very helpful and very nice ladies that attended me

Great service! Provided great care for me and my brothers. Definitely will continue to recommend