We have had Brightway Insurance, The Harrington Agency for our homeowners insurance for years and have been very happy with them. Just recently they quoted us for our 4 car insurances. Boy are we glad we did! They were able to save us about $1100 a year. Pretty significant. Great family run business.
Brightway Insurance, Palm Harbor, makes dealing with insurance easy! They always answer my questions and provide the best insurance solutions and rates that meet my needs. I thank Janet and especially Tim Harrington Sr. for taking time and effort to save me from a huge rate increase.
My initial call regarding a condo insurance quote was handled in a pleasant manner and I was assured I would receive a quote in a timely fashion. After several days, I called again and inquired as to the quote. Between these two calls, I gave my contact information to two employees...and much to my dismay, no one has ever contacted me.A very disappointing experience.
James was very helpful in providing quotes and new polices.
The Harrington family is very responsive and informative. I highly recommend this company.
We have been with Brightway Ins. The Harrington Agency for over 20 years and rely on them for all our insurance needs. They are very professional and work for you the best that they can!
My experience with Brightway was beyond excellent. If you could give 10 stars I would. Felt so welcomed and comfortable in the family atmosphere and enjoyed our time while working with Tim Harrington. He was extremely informative in explaining all benefits in our auto, homeowners, and flood insurance. Made sure we had the coverage that met our needs but not more than we need while saving us $850.00 per year with better coverage than we previously had. They will be my insurance agent moving forward and would highly recommend Tim to everyone. Thank you Tim.
I have used this agency for years and recently had to find insurance for a rental property. With the entire staffs help I was able to find quality insurance at a great rate. Thanks to all, Janae, James, Tim Sr. and Janet Harrington. Good Job!
If I could rate higher than 5 stars I would! This is best agency you could go with for your insurance needs! Jamie is fantastic, outgoing, friendly, and personable! The whole team is really a pleasure to be around. Jamie always goes above and beyond to make sure we get the best rates. Thank you!!!!!
I recently used Brightway insurance when purchasing a new home in St. Petersburg. Jamie Reed went above and beyond. She was professional, patient, responded quickly, and answered all of my questions. I highly recommend this team!
I have known this agency since 1994.Family owned and operated by the most honest people I’ve ever been around.They are loyal to their customers and always do their best to make sure you get the most for your money, and are completely satisfied.Awesome fabulous over the top company!!!
Great agency, friendly people assist and support you for any kind of info, issues and estimates. Great prices, we saved a lot on annual rate. Harrington brothers are the best!
Excellent independent insurance agency representing many major insurance companies. Very professional staff. They will shop many insurance companies for you getting you the lowest prices with excellent coverage options. I switched from a major insurance company that had a large rate increase and saved about $400 per year on my auto insurance with extremely high Coverage limits. If you have an excellent Credit score and are willing to pay for an annual premium upfront, you can save hundreds of dollars more on your auto insurance. The agency handles all types of insurance including homeowners, businesses, life insurance, umbrella policies, and Flood insurance.
I found Brightway while I was in an emergency situation to find coverage fast for my Florida home. I found this group to be very professional and responsive. They quickly found me a policy, and they saved me $500 from the quote I received from my old agent. The Brightway team was super easy to work with, they answered all of my questions in a courteous and prompt manner. I always seem to be able to get ahold of a person, and they follow up on every detail. Thanks Brightway!
Weve been working with Brightway for years. We used to shop around all our policies individually on our own and it was a hassle to manage everything separately. When we were referred to Brightway, they were able to find us better overall rates and take over ownership for all of our policies in one spot! Now its extremely easy to manage our insurance needs - we just e-mail or call and it is taken care of! Weve worked with James Harrington in the Palm Harbor office and his service has always been top notch.
Our family has been working with James at Brightway in Palm Harbor for years! My father introduced us to James years ago and we have been with him since. James and the staff at Brightway have been excellent to work with. We have had a homeowners policy with them for years and just added an auto policy. Same coverage we had before (with a policy I had procured) but through Brightway, we are saving over $1000 a year. James knows his stuff and takes care of his clients. I recommend them any chance I get!
James was extremely helpful and through. He found me an excellent rate with the same coverage I had from my previous insurance company. I would highly recommend him to anyone.
James made my move to Florida so easy with finding me great renters insurance along with handling my car insurance switch. Highly recommend using this agency!
I am very pleased with the services that Tim Harrington, Bright Way Insurance Agency of Palm Harbor has provided me over the last 20 years for my home and auto insurance. The agency has always reviewed my insurance policies with a great deal knowledge, professionalism and provides the best recommendations. The agency has good quality, reliable people delivering quality service.I have no reservations in recommending them to my friend’s and others who are looking for a family owned professional insurance agency that cares about you and your insurance needs. This is why I have been doing business with them over the past years
They used to be very nice and accommodating,but not recently! Especially the girl who answers the phone a lot who has a slight Spanish accent...They take forever to call you back once you already have a policy established with them....seems they are helpful if it is a brand new policy, because they want the new business!! They should be polite to ALL of their customers!!
Each visit to this office provides an educational opportunity! Everyone in the office is knowledgeable and eager to share information. The office is well run. The staff is friendly and offer an honest evaluation of your insurance needs prior to purchasing. A refresshing approach! Thanks Jim, Tim, and everyone in the office for an enjoyable visit.I highly recommend them for all of your insurance needs.
I have been with Bright Way for several years and with one of the agents for close to 20 years. I have always been treated with respect and the agents at Bright Way have always provided the maximum insurance protection at a reasonable cost. There are no better people to do business with.
AlI I can say is WOW! This is the most professional insurance agency I have ever experienced. They are extremely thorough as well as being fun to deal with. James and Mary went over detail with me and also found us a great insurance company as well as a great price. YES, I would recommend them to anyone!! AND I will be bringing all my insurance business to them.
I just got car insurance from Brightway Insurance. The people that work there are very trustworthy, honest to their customers. You have fun with them and still come out smiling knowing that you got the best insurance from these people. I would send any of my friends and family there any time.
Buying insurance for home or auto is never easy but these folks make this a pleasant experience. They keep a budget consciousness perspective to find the very best pricing for the customer. I would highly recommend this family owned group for your insurances... both my home and auto are now with this company.
Update! Here is my original post~Terrible customer service. Very unprofessional. Almost got my insurance cancelled due to their lack of time management skills. Wouldnt recommend it to anyone unless youre very desperate. Called offices two times promising a call back. Never occurred.They worked with me with the cancellation notice, and called to explain the error was the result of loss of a family member . They were very apologetic and corrected the situation almost immediately.
We worked closely with Mary Perez in regards to our insurance policy. She was caring, thoughtful, and prompt when it came to handling our policy needs. She made the experience Quick, easy and seamless! I would highly recommend requesting her for all of your insurance needs.
Tim Harrington cant even bother to read what he can and cannot post in a Facebook group before spamming it with ads. Why would I trust him to read up and know about my insurance needs?
Update! Here is my original post - Very unprofessional - They gave me a quote and I paid them with a check. After two months I received a cancellation from the insurance company for non-payment. I am not sure if they lost the check ( hand delivered, not mailed) or had another reason for not making the payment, but they never contacted me, even after the cancellation.They received the cancellation notice at the same time, and called to explain the error was the result of some family stress. They were very apologetic and corrected the situation almost immediately. They assured me that I would have been covered during the period if there had been a claim. Stuff happens...
Just relocated from Illinois. Had to get all of autos insured in Florida. We went into the Brightway office in Palm Harbor not knowing anyone . We left a short hour or so later with all the autos insured at a very affordable premium . Most of all the nicest, most professional and friendliest people we could of asked for. So happy we chose Brightway in Palm Harbor.
I had a great experience working with James and the entire Brightway team. They worked hard on my behalf to get me the best rate and fully explain what all the coverages would assist with where as with other companies, they shorted me on certain aspects of the coverage & I wouldnt have known the difference.I would highly recommend utilizing this Brightway Team for your insurance purposes as I know they will work hard to get the best rate & coverage for you & your family!
Their customer service is terrible. I have been with them for 2 years because they handle my insurance company. They never call you back when you leave a message. I have a current policy up for renewal in the next 2 weeks and I always have to call a few times before I get to speak to someone. Still waiting.. There are other brokers and insurance companies you can go direct with Would not recommend them to anyone
I have been dealing with Brightway Insurance-Harrington Agency for several years. I can say without hesitation that Janet Harrington, her son James, and all the other employees at this agency have gone out of their way to find the best rates and policies for me re car and homeowners insurance. I recommend them highly for all your insurance needs.
WOW Finally and a great service. Went to Brightway Insurance - Harrington Agency for a Home Owners Policy and met with Jamie Reed. She was very knowledgeable, efficient and had a wonderful personality. They will soon receive my auto insurance business. Great company, great personnel.
The Harrington Agency have handled our home and car insurance for years. James Harrington is our agent and he always goes above and beyond to get the best pricing for the coverage we need and as a result, saves us hundreds of dollars and hours of research. The Harringtons understand customer care - its why they are the BEST!
I have been working with this Brightway office for a number of years, always, always great service. I happened to get into a little mess on our homeowners and the insurance company told us it would take 3 days to process, give a call to James and it was done in hours, now that is awesome and just great customer service, GREAT JOB James!!!
Worked with the Harrington family for over 25 servicing all of our insurance needs which have included residential, rental properties, personal liability and auto insurance. It has always been easy to contact them and they are quick to get the information needed. Not to mention they have saved us a lot of money researching the best policies for our needs. Over the years we have recommended many of our friends and business colleagues who all have experienced satisfaction. We enthusiastically tell everyone to check Tim Harrington and his office family to compare what you have with what might turn out to be better!
Tim Jr. helped us with homeowner, auto, and umbrellas policies. He is a delight to work with - genial, thorough, professional, and exceedingly knowledgable. He produced policies that provided better coverage at a lower cost than the policies we walked in with. My wife appreciates that Tim takes the time to fully answer all her questions to her satisfaction.
The Harrington Agency is absolutely wonderful. They make you feel like a friend. Easy to talk to and they make sure you get the insurance you need. Very helpful...
Best insurance agency in the bay area. Always easy to deal with and quick with quotes! Would highly recommend!
WOW! SERVICE FROM ALL SIDES.THE DREAM TEAMTHEY TRY HARD TO MAKE US FEEL SPECIAL.WITH TIM SR AT THE POINT GUARD, EVERY ASSISTANCE WITH CLIENTS IS A 3 POINT PLAY.AND I KNOW CAUSE MY HUSBAND IS A FORMER PRO BASKETBALL PLAYER.THEY ARE A WINNING TEAM.
Super friendly staff. They are always helpful.
Would recommend Brightway insurance to anyone looking for insurance on there home. Worked with James and was very quick to get me the information I needed and got me hone owners at a amazing rate.
Always find them to be helpful and looking out for their clients. They will research companies to find the best rates and the best companies for their clients.
Great people to do business with. They will take care of you well and find insurance that fits you.
Excellent service, it was a pleasure working with Tim
James helped me find a less expensive flood insurance policy. He is always prompt to respond to any questions I have.
James Harrington and the rest of the staff have been great to work with. Efficient and honest. Glad we found Brightway Insurance!! Thank you!
James is the best insurance agent I have ever used for my insurance needs. He is always professional and puts clients needs first.
I have been with the Harrington family for over 25 years . The whole family is dedicated to get the BEST coverage at the BEST price . I enjoy the experience so much that I personally go to the office several times a year to pay my premiums and sometimes just to chat and say Hi . They are like family to me in many ways . I have always referenced several friemds who all have had the same experience .
First rate personal service and speedy response from both Tim Harrington Sr. and Tim Harrington Jr.. The office personnel are very welcoming and attentive in getting responses to questions.
I have been dealing with Tim Harrington, Sr. for insurance since 1986! (Yes we are aging! LOL)Tim has always assisted with my auto, home and life, way back to his Liberty days.I have acquired more policies since beginning with the basics and have changed companies. Tim linked me with Jason for my business policies and Janae for my personal auto. I can not say enough good about this family at Brightway. They are always on top of my many policy renewals. When in need of an insurance card for motor vehicle registration they email it to my phone. When a vendor needs copies, Jason is right on it.When walking in the office everyone is so friendly and upbeat, this is a true family, who indeed will assist in everyway with your family and its changing needs over time.Thank You Brightway for all you do for me and mine.
Really good people that work hard to help their customers.
Great service! Thank you so much!
Im anal. I have been struggling with flare-ups of my OCD trying to figure out why my rates kept going up. I found Brightway and talked with James. My old insurance company is dead to me!
James Harrington was very knowledgeable and helpful in handling my insurance needs
The customer service is always outstanding.This agency listens to you the customer and has always come up with the solution to satisfy me .
Just saved me hundreds of dollars.
Agents do not do there jobs nor care about there customers