Dirty dirty dirty. I’ve been increasingly disgusted at home dirty and messy this relatively new gym in a nice area is … I’ve picked up water bottles and dirty paper towels laying around trying to have a somewhat clean area to focus on working out. Today there was a piece of chewed gum laying on a weight rack. I was so annoyed I took it up to the front desk. Should have left it on the friggin counter. One guy got up to see where the gum was but didn’t even bother to spray the area to disinfect it. Absolutely gross.Weights are never reracked. They are laying all over the floor throughout the gym, so you have to search the place all over to find what you need, then clear out an area to work out. The pic is from 5:30 one morning (how it always is) so clearly no one in the place is doing anything to maintain the place in that regard either.
My first time today. Front desk attended very nice,, very polite. I did feel welcomed. I like the gym because all the machines are new that being said one of the stair masters machine was broken already, 5am was a little too crowded for me. I might change the stars later but as of right now 3 stars fromm me.
Gym has tanked in every way possible since opening. Management has lost control of cleanliness, serviceability of equipment and civility of members. Specifically, air conditioning has been broken for a month, pads on equipment worn through to the plywood, and staff doesn’t enforce re-racking of weights, and Narcissistic millennials work out and flex in the mirrors without shirts on. If you complain you are directed to the lame excuse department. Avoid this hole.
Ahmed Khaleel is a great staff member and very easy to work with, he understands what each customer wants and doesn’t make anyone feel uncomfortable. Great guy overall and is helping LA Fitness become a great place to workout at. Very professional and polite.
Could not be happier with this gym. I love the staff, they are very attentive and flexible. The prices are affordable and the equipments up to date. I would highly recommend to anyone.
Clean and New this branch far exceeds others. As shown in my photos posted here, the Alton location on Donald Ross offers new seen equipment not offered at other surriunding branches. More accomodating layout and design for stretching and cool downs. These areas seem like an after thought in the other LA Fitness Branches. My photos posted here of this Gym Location are Excellent examples of why I prefer this Branch.
Had a great experience. Ally showed my son and I around, explained the memberships in detail, then set us up with our goodie envelope. Full of discounts for becoming a member at this location. Join here!! Free classes and a Pool.
They cut down the heavy bags in January for “warranty”..... it’s April and they’re not back up yet. I’ve consulted at least four employees on multiple occasions, who’ve all pretty much acknowledged they have no idea (at least they’re honest) and left it at that — no further digging required. If I’m paying for the “signature” club, I’d like to be able to utilize the amenities or at least attempt to find a response even slightly above no idea.Otherwise, nice gym.
Fiona and Ahmed were fantastic. Super friendly environment, clean and spacious. I’m Very excited to use my new la fitness membership. Ask for Ahmed and Fiona, they are the best !!
Although I no longer am going to LA Fitness, because of covid, this was my favorite studio. I felt very welcomed here.
Very few squat racks, and they are always taken. The place needs at least one more.Edit:Added 1 more star because after seeing the alternative out there, this is much better. Other gyms only have 1 power rack.
I really enjoy my LAFitness Membership....their classes and the weight machines. They use to follow CDC Guidelines....social distancing and even entire staff wore masks.... however they no longer have to do so per Gov. DeSantis. So very disappointing, especially with the extreme covid19 pandemic situation in my state. I no longer visit any LA Fitness (gym too crowded n too many members/staff without masks) in fear of catching covid. For now, sadly, I am only frequenting establishments that are implementing preventive covid measures. I wish LA Fitness Management would be more proactive in implementing covid precautions. When the State of FL ever gets control of the covid19 pandemic, I will gladly return to my regular LA Fitness (PGA Blvd @ Fairview).
This is BY FAR one of the better gyms ive been to. Clean, state of the art. Etc.
Nice, clean and plenty of different cardio classes to make anyone content. Great lap pool and I look forward to taking a aqua fit water class soon.
Absolute worst experience I’ve ever had with an LA Fitness. A lot of miscommunication with this team at this location, gym is nice but don’t bother with personal training, you’re better off going to an Orange Theory.
Sanitation is the worst since it opened. Equipment and floors around the equipment are very dirty.Use to be clean but management has changed and sanitation of gym is not acceptable.
Very nice machines! All amenities you need and the staff is great 👍🏼
Loving this LA fitness! People that work out here are friendly and welcome to casual chit chat about workouts and sharing equipment. Train Insane or Remain the Same
I did a tour of this location and I’m absolutely appalled by how few people are wearing masks. I understand not wearing one while distanced on cardio machines, but there are groups of people, huddled, standing around and talking, without a single mask in site. We are so fortunate to have the choice to work out at a gym, or eat at a restaurant, many luxuries that other state’s do not offer during this pandemic, but people and businesses are not following rules. It’s the gym’s responsibility to ensure this is a safe environment, and they are not doing their job. Masks are mandated by the state, and they are quite simply not following the law.
Such a relief to not have to wear masks at the gym. I havent been using the gym at my apartment building because of this. I know its risking bad reviews to allow people to make their own decisions about masks, so thanks LA Fitness staff. Anyways, this is a clean and new gym with top notch equipment and friendly staff.
Terrific place. Great service
GREAT CLUB! Everything is brand new. You dont have to wear a mask while working out which is amazing. And they have an infrared sauna. Classes are included in all memberships. Join with Ally she set me up with a HIIT class.
Great staff lead by Katie. I had concerns about my membership and Katie took the time to make sure all my concerns were addresses and that I fully understand. She valued my time like it was her and treated my account like it was the most important.Signature service from a signature club
Great gym super Clean and friendly my only gripe is that they don’t have a heavy bag for boxing workouts but I’m told that the other locations near by do!
So far I love everything about this gym! The facility is very clean and the customer service is fantastic! Drake and Richard are wonderful assets to this place. They both go above and beyond to make sure you feel welcomed.
Great place to work out. Tons of different machines and lots of different exercises and classes 😄
This LA Fitness looks fantastic, the equipment is brand new, and the counter staff is super friendly. That said, compared to the other nearby clubs, they struggle with their class operations. For the second Saturday in a row, the spin class instructor was a no show. There is a club not far away on PGA boulevard that will cancel classes in advance, or tell you there is a substitute via the app. If you’re coming for classes, you might want to pick a different club.
Limited equipment for the amount of members that use the gym.
This gym is new and nice and as a signature club it has a little extra. New weights, Rogue power racks, hammer strength type machines, free weights, plyo, etc. To me, this gym has it all.
Dirty gym guys using 3 machines for a super setWeights all over the place
Ali was very helpful as she was having a bad day and so was I after this the management team corrected the issue and I recommend this LA Fitness to everyone. Especially since they are offering to give me a 30 day trial now. Thank you
Clean ....good equipment and atmosphereFriendly staff
I really like the latest technology in equipment. The bodies core is incorporated with a particular target muscle group on the Hoist machines.The gym is clean and organized. The staff is friendly and helpful too. I love it !
Love the pool and the lessons
Worst club I’ve been to. Front desk has always problems letting me in with guests... I travel all over America only this place gives me hard time!!!
Staff is very friendly and helpful! Easy sign up and adorable. Also, great options for classes and private training sessions!
Ally and drake are the bestPeople ever and have me the best experience ever !!!
They make it impossible to cancel your membership if you have a day job. You have 3 sales people selling memberships working and zero of them could help me cancel.
Priced fairly, clean, and cant hold COVID restrictions against them but would love Sauna to be open
Very professional and always very clean
The gym is great but doesn’t enforce wearing mask 🤷♀️
This company and location are crooks. Do not give them your information. The staff is saying that because of Covid they are at risk of financial collapse and have resorted to unethical business practices.
Super nice facility. Plenty of parking. Staff pleasant and knowledgeable.
Amazing new modern establishment with a infrared sauna. Much needed facility as many other locations in the area are falling apart. Super friendly staff and towel service.
Because of Covid19 masks are required when walking thru the gym and social distance when possible.The staff at this facility does not monitor the policy. When I brought it to their attention, that people where coming in and out without masks and walking all thru the gym without masks or wipping down the equipment they argued that thry were monitoring. Very tough to do when sitting at a desk looking at a computer not even facing the gym. This was not a one time observation. They are putting peoples safety at risk.I would hate to see this facility shut down again!STAFF NEEDS TO BE TRAINED ON POLICY!!!!
Nice gym. Clean bc its brand new and Im just happy theres an LA Fitness in the Jupiter area because the other ones are far and disgusting. Only issue is theres nowhere to do hip thrusts. Which is huge for females. The Smiths machines dont go down to the ground so you can do hipthrusts there or even deadlifts. Someone should get hipthrust equipment or change out the unusable Smiths machines.
New Gym. New Equipment, Nice Layout.Staff can be less than friendly.
Tried it out, amazing facility! I am hesitant about joining though due to the lack of different barbells. Please invest in some deadlifting bars and benching bars and I will join instantly.
I have taken many group classes (yoga, cyclebar and boot camp) and “GiGi B“ has to be the worst group fitness instructor I have ever had. I’m blown away with the lack of safety and motivation she brings to her cycle classes.
Brand new equipment and much newer, nicer stuff than other gyms or even LA Fitnesses. Rogue brand bars and bumper plates, sled/prowler, real squat racks and deadlift platforms
The Bomb!!!
Over packed. At all times during the day.
The best zumba class ever...
Need to put signs up to step back from the dumbell rack and put weights away. Need gym education
No one wears masks
Zero mask enforcement.
Plenty of disinfectant, place was crowded at 10AM...??
Friendly, clean, gym
Reception worse attitude