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JK s Auto Repair
2301 Selmore Rd, Ozark, MO 65721, United States
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JK s Auto Repair

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Je
Review №1

This review is for an experience I had with the shop while helping a family member. I am giving this shop a 1 star rating because their service writer is extremely disorganized, the service took much longer than it should, and the shop tries to do additional work that isnt necessary at all.I took a car in for a family member who works longer hours than me. We needed the lower intake gasket manifold seal replaced and I told the shop this over the phone. I dropped the car off the night before for convenience. On the following day when the work was supposed to be done I received a call just before they closed. I was told that they had confirmed it was the lower intake leaking and no work was done. Long story short a job rated for 5-6 flag hours took 2 1/2 - 3 days to complete. When I was supposed to get a call about the car being done the service writer called my father because he claims to have lost my phone number. Easy enough right? My dad and I have the same name. The guy asked me later for my real name since he didnt believe we had the same name. Thats pretty unprofessional to ask a customer for their real name just because you dont believe it. There is more to the story but I feel that I have wasted enough time on a company that doesnt care about their customers.

ro
Review №2

They found the problem, they always find the problem. Theyre the best auto repair/serving garage around. Appreciate what these guys can do!

Ro
Review №3

Mechanics are good and Lance up front is great to deal with

Ci
Review №4

Awesome staff and amazing service!

Me
Review №5

Fast friendly service at an affordable price. A trustworthy place.

Sh
Review №6

Knowledgeable and professional. Instead of blindly trying to talk me into expensive maintenance based off milage they take the time to check to see if it needs done.

Re
Review №7

Terrible service. Made an appointment for them to do an AC service in my car at 9am. 5 hours later they still had not touched my car. Then the man answering the phone got mad and told me to I could come get my car because I got mad that they were not timely or professional.

Si
Review №8

Fix and replace my AC as well as put two new tires on my truck. Service adviser and mechanic technician was very helpful at communicating with me the issues and very respectful. They were able to find the issue in my AC and fixed and repaired it.Very respectful and most definitely will be using them again.

Me
Review №9

I had them check for a problem with hesitation on my sons girlfriends 99 Pont. Grand Am GT. They did diagnostics check and it said only plugs and wires to rectify the problem. Since I had already priced that and was going to do that anyway, I asked if they could put in a upper radiator hose. I couldnt get my hand up far enough without a lift. I got a pretty good price so I had them do it. The owner had to take me home so they could keep the car overnight. His little sweet baby girl doggie was so cute. Everyone was very professional. I was leaving to go back home to NJ and wanted the car situated before I left. THANK YOU all that helped me!! I so appreciate it.

Sh
Review №10

Wonderful service and reasonably priced.

Ja
Review №11

I have used JKs a few times. Always friendly and they fix problems quick.

Lo
Review №12

Friendly staff. I took brought two cars in to get inspected and they did both in less than half an hour. They mentioned that my rear brake pads would need replacing soon, but didnt pressure me to get it done immediately. I appreciated their honesty without the pressure. I will be bringing my cars here for repairs in the future.

TO
Review №13

Brought my 69 Nova to JKs and the guys did a fantastic job moving and securing brake lines, fuel line, new tires, new windshield wiper motor install, and more. Glad to have such a great local shop I can trust my baby with. Great job gentlemen!

Ch
Review №14

Great group of employees here. Got up to go to work and noticed my rear tire was flat. Not good at all because I run service calls for a heating and ac company in town and u know if ur heat or ac is down u do not wanna wait plain and simple. They had me on the road in no time and I didnt miss a beat. Thanks again!!

Am
Review №15

Fast, dependable, honest and friendly service! No frustration shown from them, even though I called 400 times and asked 700 questions! 😬They’ve now become our family’s “go to” shop.

am
Review №16

I moved here from California a few years ago and we used to go to a place in Nixa but the management changed and we were disappointed with the service after. We moved to Ozark about a year ago and now this is the only place we will take our cars to. It is so easy to get an appointment with them so I never have to worry about waiting long periods of time to fix my car. They are always so welcoming and warm and very helpful. These people will bend over backwards to help anyone. I highly recommend you go here!

Ca
Review №17

My car broke down on my way to work last Thursday. I had to have it towed in and fixed. They got it in right away and it didnt turn out to be an easy fix. I am a single woman and my car was in a shop I do not know. They made me so comfortable and updated me every time I called. I honestly was getting afraid of what the bill was going to be. They were honest, did great work and insisted on fixing my car right and at a fair price. Definetly recommend them. My car is now safe for me to go to work and back. Grateful they were there for me.

Ro
Review №18

We took our vehicle to JKs for AC problems. They were very professional and up front with the problems and the cost for repair. The cost for the repair was very reasonable. They did an excellent job and completed the repairs when promised. Will will be using JKs for all future needs.

Ke
Review №19

This is a great place and great environment. When you walk in the place is very clean and does not seem like a dirty shop would be. The people was very nice and handled everything very professionally. In doing my MVI they had thought he had a lower ball joint that needed replacing. When they went to replace it they ended up tightening it up instead. They could of really replaced it and I would of never knew the difference. They did the professional thing and took care of the customer. They inspected the vehicle thoroughly and I know my son has a safe car to drive. Thank you JKs Auto. Youll be my go to shop from now on.

Jo
Review №20

Got the job done right... The second time. They didnt test their own work. Would have been one star but they didnt charge me to fix their problem. On top of that my vehicle smells of smoke and we are a smoke free house.

du
Review №21

Best place around to take your vehicle! Very honest guys here that have taken care of our cars for over 10 years!

Da
Review №22

They treat you with respect and they do great work Im a disabled mechanic and there the only ones we let work on our car6

Ch
Review №23

HONEST!!!!! Which is difficult to find these days. When I find a great mechanic, I dont leave! I will drive from other states to have them work on my vehicles. I know they will shoot me straight. Honesty and quality is found here. Thank you JK Auto for your integrity!!

Ga
Review №24

Not a pleasant experience with this shop. Rude when approached about warranty work. Would not recommend.

Jo
Review №25

I’ve taken all my vehicles here. A great place that you can trust.

Ta
Review №26

Was having car problems while traveling and stopped to see if they could look at my car since I was not from the area n didnt know what to do. Was told they were too busy to help me. Broke down completely not long after leaving there and had to call AAA

De
Review №27

Very reasonable. All work is done in a timely manner and completely as promised. They stuck to their quotes.

po
Review №28

Excellent shop!

Ga
Review №29

JKs Auto Repair in Ozark, MO is a dependable and friendly establishment. Their work is reasonably priced and their services are on time and well done.

Ta
Review №30

Great place to get your vehicle fixed. Trustworthy and great staff. Have been a customer for years.

Al
Review №31

Honest! We have lots of experience with this shop (since about 2010), and they continue to prove that there are still honest businesses. We will continue to use them for our car repair needs.

Je
Review №32

Loved how much the owners worked with me until I was able to pay for my car.

Ye
Review №33

Very great and friendly staff. They Know what they are doing !

Da
Review №34

Recently moved too ozark from idaho! Lance was awsome, and the service excellent. I will be back!

Le
Review №35

Just had my 07 Dodge work over had engine problems exhaust manifolds rusted and head problems. The folks at Jks did a wonderful job finding and explaining the repairs and I must say after the job was done I had the power back that was missing. Even made my gas mileage go up!

Ro
Review №36

JKs Auto Repair went out of their way last Friday. I was getting ready to deliver my daughters car to her, who is off at college and I discovered that both back windows had dropped down on their own and would not roll back up. It was 2:30 in the afternoon and it was raining off and on that day. I called JKs and spoke with John and explained my issue to him and that I was supposed to be delivering my daughters car to her now and that the windows would not go up. John felt bad and understood and told me to bring it in immediately so he can look at it and possibly repair it before the day was over. It was 3:00 now and I arrived and John & Zac immediately looked at the car and found the problem to be both window regulators that were broken. John said he can have the parts on the way and repaired before 5:00. Without even asking the cost, I gave the okay to fix it and within 1 1/2 hours her car was repaired and the total cost was very reasonable. Im very grateful and was impressed at the professionalism and the fact they worked me in on a Friday at 3 pm and charged a very fair price. Thanks again John & Zac, my daughter was pleased with her car and I was able to get it delivered that night to her.

DA
Review №37

Im a mechanic that cant work on my own cars anymore these guys are the only ones my wife and I trust they tell you the truth about whats wrong with your car or truck and they fix it right the first time I highly recommend them to anyone and everyone who want there car fixed at a honest shop there the greatest

Ro
Review №38

Knowledgeable mechanics and staff. Youre treated as a person and not a number.

Jo
Review №39

Super nice people, very trustworthy. They have worked on our vehicles a few times.

Ge
Review №40

Dale BittleAlways a good experience at JKs. They definitely know what their doing and get things repaired in timely and reasonably priced manner. They are the only people I let touch my vehicles and they have been for years.

Da
Review №41

Fast service and job well done!

Je
Review №42

Inspection was going to take too long, so we went elsewhere.

Jo
Review №43

Very helpful and friendly...knowledgeable!

An
Review №44

Awesome. Will go nowhere ekse

Re
Review №45

They always manage to squeeze me in for my vehicular emergencies and the pricing is fair.

Se
Review №46

Excellent work and service.

An
Review №47

It sucks to need repairs, but if you do, these guys will make it all better! Professional work by friendly people.

Al
Review №48

Great people and great work

Da
Review №49

Very professional shop

Ro
Review №50

Great service!

A
Review №51

Fixed my car

Al
Review №52

Very good service! However, there was a smell of exhaust fumes in the waiting room.

Information
2 Photos
52 Comments
4.3 Rating
  • Address:2301 Selmore Rd, Ozark, MO 65721, United States
  • Site:http://jksautorepair.net/
  • Phone:+1 417-581-2004
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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